Brother FAX 2920R User Manual

							
Chapter 8
8 - 6
Making N in 1 copies (Page Layout) 
You can reduce the amount of copies by 
using the N in 1 copy feature. This allows you 
to copy two or four pages onto one page, 
allowing you to save paper.
Note
■Please make sure paper size is set to 
Letter, Legal or A4.
■You can use N in 1 copy feature with 
100% copy size only.
■ (P) means Portrait and (L) means 
Landscape.
1Press  ( Copy) to illuminate it in 
green.
2Load your document.
3Use the dial pad to enter the number of 
copies you want (up to 99).
4Press  Options  and ▲ or ▼ to select 
Page Layout.
Press  Menu/Set .
5Press ▲ or ▼ to select 2 in 1 (P), 
2 in 1 (L), 4 in 1 (P) or 
4 in 1 (L).
Press  Menu/Set .
6Press Start to scan the document. When using the ADF, place document face 
down
 in the direction shown below.
2 in 1 (P)
4 in 1 (P)
2 in 1 (L)
4 in 1 (L)
 
						

							
Making copies8 - 7
8
Changing the default 
copy settings
You can save the copy settings you use most 
often by setting them as default. These 
settings will remain until you change them 
again.
Quality
1Press Menu/Set , 3, 1.
2Press ▲ or ▼ to select Auto, Text or 
Photo.
Press  Menu/Set .
3Press Stop/Exit .
Adjusting contrast
You can change the contrast to help an image 
look sharper and more vivid.
1Press Menu/Set , 3, 2.
2Press ▲ to increase the contrast.
— OR —
Press 
▼ to decrease the contrast.
Press  Menu/Set .
3Press Stop/Exit .
Out of Memory 
message
If the memory becomes full while you are 
making copies, the LCD message will guide 
you through the next step.
If you get an 
Out of Memory message while 
scanning a subsequent page, you will have 
the option to press  Start to copy the pages 
scanned so far, or to press  Stop/Exit to 
cancel the operation.
Note
To gain extra memory, you can turn off Fax 
Storage. 
(See  Turning off Remote Fax Options  on 
page 6-4.)
— OR —
Print the faxes that are in the memory. 
(See  Printing a fax from the memory  on page 
4-5.)
When you get an 
Out of Memory message, 
you may be able to make copies if you first 
print incoming faxes in the memory to restore 
the memory to 100%.
1.Quality
2.Contrast
 
						

							
9 - 1
9
The User’s Guide on the CD-ROM includes the Software and Network User’s Guides* for features 
available when connected to a computer (for example, Printing and Scanning). The availability of 
the features listed below varies by model:
■Using the machine as a Printer (See Chapter 1 in the Software User’s Guide on the CD-ROM.)
■How to Scan (See Chapter 2 in the Software User’s Guide on the CD-ROM.)
■Using ControlCenter2.0 (See Chapter 3 in the Software User’s Guide on the CD-ROM.)
■Using Remote Setup (See Chapter 4 in the Software User’s Guide on the CD-ROM.)
■Using Brother PC-FAX software 
(See Chapter 5 in the Software User’s Guide on the CD-ROM.)
■Network Scanning**
■Network Printing**
Note
See also  How to access the complete User’s Guide (MFC-7220 and MFC-7225N only)  on page 
1-3.
* The Network User’s Guide is for the MFC-7225N only.
** For MFC-7220 (Optional NC-2200w External Wireless Print/Scan Server required)
For MFC-7225N (See the Software User’s Guide on the CD-ROM.)
Software and Network Features 
(MFC-7220 and MFC-7225N only)
 
						

							
10 - 1
10
10
Standard telephone and FCC 
Notices
These notices are in effect on 
models sold and used in the 
United States only.
This equipment is hearing-aid compatible.
When programming emergency numbers 
or making test calls to emergency 
numbers:
■Remain on the line and briefly explain to the 
dispatcher the reason for the call before 
hanging up.
■Perform these activities in the off-peak hours, 
such as early morning or late evening.
This equipment complies with Part 68 of the FCC 
rules and the requirements adopted by the ACTA. 
On the backside of this equipment is a label that 
contains, among other information, a product 
identifier in the format US: AAAEQ##TXXXX. If 
requested, this number must be provided to the 
telephone company.
You may safely connect this equipment to the 
telephone line by means of a standard modular 
jack, USOC RJ11C.
A plug and jack used to connect this equipment to 
the premises wiring and telephone network must 
comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant 
telephone cord and modular plug is provided with 
this product. It is designed to be connected to a 
compatible modular jack that is also compliant. 
See installation instructions for details. The REN is used to determine the number of 
devices that may be connected to a telephone line. 
Excessive RENs on a telephone line may result in 
the devices not ringing in response to an incoming 
call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the 
number of devices that may be connected to a line, 
as determined by the total RENs, contact the local 
telephone company. For products approved after 
July 23, 2001, the REN for this product is part of 
the product identifier that has the format 
US:AAAEQ##TXXXX.The digits represented by 
## are the REN without a decimal point (e.g., 06 is 
a REN of 0.6). For earlier products, the REN is 
separately shown on the label.
If this equipment causes harm to the telephone 
network, the telephone company will notify you in 
advance that temporary discontinuance of service 
may be required. But if advance notice isn’t 
practical, the telephone company will notify the 
customer as soon as pos
sible. Also, you will be 
advised of your right to file a complaint with the 
FCC if you believe it is necessary.
The telephone company may make changes in its 
facilities, equipment, operations or procedures that 
could affect the operation of the equipment. If this 
happens the telephone company will provide 
advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for 
repair or warranty information, please contact 
Brother Customer Service. (See  Brother numbers 
on page i.) If the equipment is causing harm to the 
telephone network, the telephone company may 
request that you disconnect the equipment until 
the problem is resolved.
Connection to party line service is subject to state 
tariffs. Contact the state public utility commission, 
public service commission or corporation 
commission for information.
If your home has specially wired alarm equipment 
connected to the telephone line, ensure the 
installation of this equipment does not disable your 
alarm equipment. If you have questions about 
what will disable alar m equipment, call your 
telephone company or a qualified installer.
If you are not able to solve a problem with your 
machine, call Brother Customer Service. (See 
Brother numbers  on page i.)
Important information
 
						

							
Chapter 10
10 - 2
Federal Communications 
Commission (FCC) 
Declaration of Conformity 
(USA only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: FAX-2820, FAX-2920, MFC-7220 and 
MFC-7225N
comply with Part 15 of the FCC Rules. Operation 
is subject to the following two conditions: (1) This 
device may not cause harmful interference, and 
(2) this device must accept any interference 
received, including interference that may cause 
undesired operation. This equipment has been tested and found to 
comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits 
are designed to provide reasonable protection 
against harmful interference in a residential 
installation. This equipment generates, uses, and 
can radiate radio frequency energy and, if not 
installed and used in accordance with the 
instructions, may cause harmful interference to 
radio communications. However, there is no 
guarantee that interference will not occur in a 
particular installation. If this equipment does cause 
harmful interference to radio or television 
reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try 
to correct the interference by one or more of the 
following measures: 
■Reorient or relocate the receiving antenna.
■Increase the separation between the 
equipment and receiver. 
■Connect the equipment into an outlet on a 
circuit different from that to which the receiver 
is connected. 
■Call the dealer or an experienced radio/TV 
technician for help. 
Important
Changes or modifications not expressly approved 
by Brother Industries, Ltd. could void the user’s 
authority to operate the equipment.
Important - about the interface cable
A shield interface cable should be used to ensure 
compliance with the limits for a Class B digital 
device.
Industry Canada Compliance 
Statement (Canada only) 
This Class B digital apparatus complies with 
Canadian ICES-003. 
Cet appareil numérique de la classe B est 
conforme à la norme NMB-003 du Canada.
WARNING
■For protection against the risk of electrical 
shock, always disconnect all cables from 
the wall outlet before servicing, modifying 
or installing the equipment.
■This equipment may not be used on coin 
service lines provided by the telephone 
company or connected to party lines.
■Brother cannot accept any financial or other 
responsibilities that may be the result of 
your use of this information, including 
direct, special or consequential damages. 
There are no warranties extended or 
granted by this document.
■This machine has been certified to comply 
with FCC standards, which are applied to 
the USA only. A grounded plug should be 
plugged into a grounded AC power outlet 
after checking the rating of the local power 
supply for the machine to operate properly 
and safely.
 
						

							
Important information10 - 3
10
Disconnect device
This product must be installed near an AC power 
outlet that is easily accessible. In case of 
emergencies, you must disconnect the power cord 
from the AC power outlet to shut off power 
completely.
LAN connection 
(MFC-7225N only)
International E
NERGY STAR® 
Compliance Statement
The purpose of the International ENERGY STAR® 
Program is to promote the development and 
popularization of energy-efficient office equipment.
As an E
NERGY STAR® Partner, Brother Industries, 
Ltd. has determined that this product meets the 
E
NERGY STAR® guidelines for energy efficiency.
Laser safety
This equipment is certified as a Class 1 laser 
product under the U.S. Department of Health and 
Human Services (DHHS) Radiation Performance 
Standard according to the Radiation Control for 
Health and Safety Act of 1968. This means that the 
equipment does not produce hazardous laser 
radiation.
Since radiation emitted inside the equipment is 
completely confined within protective housings 
and external covers, the laser beam cannot 
escape from the machine during any phase of user 
operation.
FDA regulations
U.S. Food and Drug Administration (FDA) has 
implemented regulations for laser products 
manufactured on and after August 2, 1976. 
Compliance is mandatory for products marketed in 
the United States. The following label on the back 
of the machine indicates compliance with the FDA 
regulations and must be attached to laser products 
marketed in the United States.
CAUTION
Do not connect this product to a LAN 
connection that is subject to over-voltages.
Manufactured:
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY 
Gold Garden Industry, Nan Ling Village, Buji, 
Rong Gang, Shenzhen, China. 
This product complies with FDA performance 
standards for laser products except for 
deviations pursuant to Laser Notice No. 50, 
dated July 26, 2001.
WARNING
Use of controls, adjustments or performance of 
procedures other than those specified in this 
manual may result in hazardous invisible 
radiation exposure.
Internal laser radiation
Max. Radiation Power 5 mW
Wave Length 770 - 810 nm
Laser Class Class 3B
 
						

							
Chapter 10
10 - 4
Important safety instructions
1Read all of these instructions.
2Save them for later reference.
3Follow all warnings and instructions marked 
on the product.
4Unplug this product from the wall outlet 
before cleaning inside of the machine. Do 
not use liquid or aerosol cleaners. Use a 
damp cloth for cleaning.
5Do not place this product on an unstable 
cart, stand, or table. The product may fall, 
causing serious damage to the product.
6Slots and openings in the cabinet and the 
back or bottom are provided for ventilation; 
to ensure reliable operation of the product 
and to protect it from overheating, these 
openings must not be blocked or covered. 
The openings should never be blocked by 
placing the product on a bed, sofa, rug, or 
other similar surface. This product should 
never be placed near or over a radiator or 
heater. This product should never be placed 
in a built-in installation unless proper 
ventilation is provided.
7This product should be operated from the 
type of power source indicated on the label. 
If you are not sure of the type of power 
available, call your dealer or local power 
company.
8This product is equipped with a 3-wire 
grounded plug. This plug will only fit into a 
grounded power outlet. This is a safety 
feature. If you are unable to insert the plug 
into the outlet, call your electrician to replace 
your obsolete outlet. Do not defeat the 
purpose of the grounded plug.
9Do not allow anything to rest on the power 
cord. Do not place this product where people 
can walk on the cord.
0If an extension cord is used with this product, 
make sure that the total ampere ratings on 
the products plugged into the extension cord 
do not exceed the extension cord ampere 
rating. Also, make sure that the total of all 
products plugged into the AC power outlet 
does not exceed 15 amperes (USA only).
ADo not place anything in front of the machine 
that will block received faxes. Do not place 
anything in the path of received faxes.
BWait until pages have exited the machine 
before picking them up.
CNever push objects of any kind into this 
product through cabinet slots, since they 
may touch dangerous voltage points or short 
out parts resulting in the risk of fire or electric 
shock. Never spill liquid of any kind on the 
product. Do not attempt to service this 
product yourself because opening or 
removing covers may expose you to 
dangerous voltage points and other risks and 
may void your warranty. Refer all servicing to 
a Brother Authorized Service Center. For the 
location of your nearest Brother Authorized 
Service Center, please call, In USA:  1-800-284-4357 or 
In Canada:  1-877-BROTHER. 
(See  Brother numbers  on page i.)
 
						

							
Important information10 - 5
10
DUnplug this product from the AC power outlet 
and refer all servicing to Brother Authorized 
Service Personnel under the following 
conditions: 
 When the power cord is damaged or frayed.
 If liquid has been spilled into the product.
 If the product has been exposed to rain or  water.
 If the product does not operate normally  when the operating instructions are 
followed. Adjust only those controls that 
are covered by the operating instructions. 
Improper adjustment of other controls may 
result in damage and will often require 
extensive work by a qualified technician to 
restore the product to normal operation.
 If the product has been dropped or the  cabinet has been damaged.
 If the product exhibits a distinct change in  performance, indicating a need for service.
ETo protect your product against power 
surges, we recommend the use of a power 
protection device (Surge Protector).
FTo reduce the risk of fire, electric shock and 
injury to people, note the following:
 Do not use this product near appliances that use water, a swimming pool or in a wet 
basement.
 Do not use the machine’s telephone during  an electrical storm (there is the remote 
possibility of an electrical shock) or to 
report a gas leak in the vicinity of the leak. 
 Do not dispose of batteries in a fire. They  may explode. Check with local codes for 
possible special disposal instructions.
GCaution - To reduce the risk of fire, use only 
No.26 AWG or larger telecommunication line 
cord. 
Trademarks
The Brother logo is a registered trademark of 
Brother Industries, Ltd.
Brother is a registered trademark of Brother 
Industries, Ltd.
Multi-Function Link is a registered trademark of 
Brother International Corporation.
© 2004-2005 Brother Industries, Ltd. All rights 
reserved.
Windows and Microsoft are registered trademarks 
of Microsoft in the U.S. and other countries.
Macintosh and TrueType are registered 
trademarks of Apple Computer, Inc.
PaperPort and OmniPage OCR are registered 
trademarks of ScanSoft, Inc.
Presto! PageManager is a registered trademark of 
NewSoft Technology Corporation.
Each company whose software title is mentioned 
in this manual has a Software License Agreement 
specific to its proprietary programs.
All other brand and product names mentioned 
in this User’s Guide, the Software User’s 
Guide* and the Network User’s Guide** 
MFC-7220 and are registered trademarks of 
their respective companies.
* MFC-7220 and MFC-7225N
** MFC-7220 (option) MFC-7225N (included)
 
						

							
11 - 1
11
Troubleshooting 
Error messages
As with any sophisticated office product, errors may occur. If this happens, your machine identifies 
the problem and displays an error message. The most common error messages are shown below.
You can correct most problems by yourself. If you need more help, the Brother Solutions Center 
offers latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com
.
Troubleshooting and routine 
maintenance
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made 
from within that country.
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION
Back Cover Open The back cover is not completely 
closed. Close the back cover of the machine.
Change Drum Soon The drum unit is near the end of its life Use the drum unit until you have a print quality 
problem; then replace the drum unit with a new one.
See Replacing the drum unit (DR-350)  on page 11-27.
Comm.Error Poor phone line quality caused a 
communication error. Send the fax again or connect the machine to another 
telephone line. If the problem continues, call the 
telephone company and ask them to check your phone 
line.
Connection Fail You tried to poll a fax machine that is 
not in Polled Waiting mode. Check the other fax machine’s polling setup.
Cooling Down
Wait for a while The temperature of the drum unit or 
toner cartridge is too hot. The machine 
will pause its current print job and go 
into cooling down mode. During the 
cooling down mode, you will hear the 
cooling fan running while the display on 
the machine shows 
Cooling Down, 
and  Wait for a while .You must wait 20 minutes for it to cool.
Cover is Open The front cover is not completely 
closed.  Close the front cover of the machine.
 
						

							
Troubleshooting and routine maintenance11 - 2
11
Data RemainingPrint data is left in the machine’s 
memory. Re-start printing from your computer.
(MFC-7220 and MFC-7225N only)
Print data is left in the machine’s 
memory. The USB or Parallel cable was 
unplugged while the computer was 
sending the data to the machine. Press 
Job Cancel . The machine will cancel the job 
and clear it from the memory.
Try to print again.
Disconnected The other person or other person’s fax 
machine stopped the call. Try to send or receive again.
Document Jam The document was not inserted or fed 
properly, or the document scanned from 
the ADF was too long. See 
Document jams  on page 11-7.
See  Using the automatic document feeder (ADF)  on 
page 1-7.
DR Mode in Use The machine is set to Distinctive Ring 
mode. You can not change the Receive 
Mode from Manual to another mode. Set Distinctive Ring to 
Off.
See  Turning off the Distinctive Ring  on page A-2.
Dust on Drum The drum unit needs to be cleaned. See  Cleaning the drum unit on page 11-17.
Fail to Warm up The fuser unit is too cold. (For FAX-2820 and MFC-7220)
When you turn off the machine’s power switch, its 
memory will be cleared. (To check if faxes are in the 
machine’s memory, see Checking if the machine has 
faxes in its memory  on page 11-6.) If there are faxes, 
you need to save them before following the 
suggestions below. (To save the faxes, see 
Forwarding faxes to another fax machine  on page 
11-6.) For MFC-7220 also see  Transferring faxes to 
your PC (MFC-7220 and MFC-7225N only)  on page 
11-6.
Then, turn off the machine’s power switch. Check the 
machine’s environment. If it is in a location that is too 
hot or too cold, try to cool or warm the room by turning 
on the air conditioner or heater. Or, move the machine 
to another location. Then, turn on the machine’s power 
switch. 
(For FAX-2920 and MFC-7225N)
Turn off the machine’s power switch, and check the 
machine’s environment. If it is in a location that is too 
hot or too cold, try to cool or warm the room by turning 
on the air conditioner or heater. Or, change the 
location. Then, turn on the machine’s power switch. 
(The machine can be disconnected for up to 4 days 
without losing faxes stored in the memory.)
Unit is too Hot
The fuser unit is too hot.
ERROR MESSAGES
ERROR MESSAGE CAUSE ACTION