Brother FAX 2920R User Manual

							
USER’S GUIDE
FAX-2820
FAX-2920
MFC-7220
MFC-7225N
Version A
 
						

							
                                 
If you need to call Customer Service
Please complete the following information for future 
reference:
Model Number: FAX-2820, FAX-2920, MFC-7220 and MFC-7225N 
(Circle your model number)
Serial Number:*
Date of Purchase:
Place of Purchase:
* The serial number can be displayed on the LCD screen  (Menu/Set, 4, 1 (FAX-2820, FAX-2920 and MFC-7220) or 
Menu/Set, 6, 1 (MFC-7225N)). Retain this User’s Guide 
with your sales receipt as a permanent record of your 
purchase, in the event of theft, fire or warranty service.
Register your product on-line at
By registering your product with Brother, you will be recorded as 
the original owner of the product. Your registration with Brother:
■may serve as confirmation of the purchase date of your 
product should you lose your receipt;
■may support an insurance claim by you in the event of 
product loss covered by insurance; and,
■will help us notify you of enhancements to your product and 
special offers.
The most convenient and efficient way to register your new 
product is on-line at http://www.brother.com/registration
http://www.brother.com/registration
©1996-2005 Brother Industries, Ltd.
 
						

							
i
Brother numbers
Register your product
By registering your product with Brother International Corporation, you will be recorded as the 
original owner of the product. Your registration with Brother:
■may serve as confirmation of the purchase date of your product should you lose your receipt;
■may support an insurance claim by you in the event of product loss covered by insurance; and,
■will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or, for your 
convenience and most efficient way to register your new product, register on-line at 
Frequently asked questions (FAQs)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function 
Center needs. You can download the latest software, documents and utilities, read FAQs and 
troubleshooting tips, and learn how to get the most from your Brother product.
Note
You can check here for Brother driver updates.
For Customer Service
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be made 
from within  that country. 
In USA: 1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
 http://www.brother.com/registration
http://solutions.brother.com
 
						

							
ii
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get instant answers to common 
technical questions and product information for all Brother products. This system is available 24 
hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index 
of fax back subjects.
Ordering accessories and supplies
For best quality results use only genuine Brother accessories, which are available at most Brother 
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, 
or American Express credit card, you can order accessories directly from Brother. (In the USA, 
you can visit us online for a complete selection of the Brother accessories and supplies that are 
available for purchase.)
In USA only:1-800-521-2846
In USA: 1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
DescriptionItem
Toner Cartridge TN-350 (Prints up to 2,500 pages)
Drum Unit DR-350
Telephone Line Cord LG3077001
Telephone Handset 
Handset Curled Cord 
IEEE-1284 Bi-directional Cable 
(MFC-7220 and MFC-7225N only) F2A046-10
Power Protector for A/C Power Telephone 
Line Surges and Voltage Spikes (2 outlets) QPD120
Power Protector for A/C Power Telephone 
Line Surges and Voltage Spikes (8 outlets) FX120
External Wireless Print/Scan Server (Option) 
(MFC-7220 and MFC-7225N only) NC-2200w
External Print Sever (Option) 
(MFC-7220 and MFC-7225N only) NC-2100p
Users Guide LF6772001 (English for USA and Canada) LF6772002 (French for Canada)
Quick Setup Guide FAX-2820/FAX-2920 LF6771001 (English for USA and Canada) LF6771002 (French for Canada)
MFC-7220/MFC-7225N LF6791001 (English for USA and Canada) LF6791002 (French for Canada)
http://www.brothermall.com
 
						

							
iii
Notice - Disclaimer of Warranties(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR 
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, 
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR 
PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT 
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE 
OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS 
CORRECTNESS, ACCURACY, RELIABILITY , CURRENTNESS OR OTHERWISE. THE 
ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS 
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED 
BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE 
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY 
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES 
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS 
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE 
THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE 
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME 
PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF 
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE 
LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S 
LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND 
REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT 
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE 
LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and 
published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change 
without notice.
Brother reserves the right to make changes without notice in the specifications and 
materials contained herein and shall not be responsible for any damages (including 
consequential) caused by reliance on the materials presented, including but not limited to 
typographical and other errors relating to the publication.
 
						

							
iv
Brother® One Year Limited Warranty and Replacement Service(USA only)
Who is covered: 
 This limited warranty (warranty) is given only to the original end-use/retail purchaser
(referred to in this warranty as Original
Purchaser) of the accompanying product,
consumables and accessories (collectively
referred to in this warranty as this
Product).
 If you purchased a product from someone
other than an authorized Brother reseller inthe United States or if the product was used(including but not limited to floor models orrefurbished product), prior to your purchaseyou are not the Original Purchaser and theproduct that you purchased is not coveredby this warranty.
What is covered:  
 This Product includes a Machine and Consumable and Accessory Items.
Consumable and Accessory Items include
but are not limited to print heads, toner,
drums, ink cartridges, print cartridges, refill
ribbons, thermal PLUS paper and thermal
paper.
 Except as otherwise provided herein,
Brother warrants that the Machine and theaccompanying Consumable and AccessoryItems will be free from defects in materialsand workmanship, when used under normalconditions. 
 This warranty applies only to products purchased and used in the United States.
For products purchased in, but used
outside, the United States, this warranty
covers only warranty service within the
United States (and does not include
shipping outside the United States).

What is the length of the Warranty
Periods: 
 Machines: one year from the original purchase date.
 Accompanying Consumable and Accessory Items: 90 days from the original purchase
date or the rated life of consumable,
whichever comes first.
What is NOT covered:
This warranty does not cover
: 
(1)Physical damage to this Product;
(2)Damage caused by improper installation, improper or abnormal use, misuse, neglect
or accident (including but not limited to
transporting this Product without the
proper preparation and/or packaging);
(3)Damage caused by another device or software used with this Product (including
but not limited to damage resulting from
use of non Brother
®-brand parts and
Consumable and Accessory Items); (4)Consumable and Accessory Items that
expired in accordance with a rated life;
and,
(5)Problems arising from other than defects in materials or workmanship.
(6)Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser and Laser
Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attemptedwarranty repair without authorization from
Brother and/or alteration/removal of the serial
number). 
What to do if you think your Product is
eligible for warranty service:  
Report your issue to either our Customer
Service Hotline at 1-800-284-4329
 for Fax,
MFC and DCP and 1-800-276-7746
 for
Printers, or to a Brother Authorized Service
Center  within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of your
dated bill of sale showing that this Product
was purchased within the U.S. For the name
of local Brother Authorized Service Center(s),
call 1-800-521-2846. 
What Brother will ask you to do:  
After contacting Brother or a Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping, packing product, and insurance
(if you desire). You are also responsible
for loss or damage to this Product in
shipping.  
What Brother will do:  
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and
 if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period, Brother
or its Authorized Service Center will repair or
replace the Machine and/or accompanying
Consumable and Accessory Items at no
charge to you for parts or labor. The decision
as to whether to repair or replace the Machine
and/or accompanying Consumable and
Accessory Items is made by Brother in its
sole discretion.
 
						

							
v
Brother® One Year Limited Warranty and Replacement Service(USA only)
Brother reserves the right to supply a
refurbished or remanufactured replacementMachine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement productsconform to the manufacturers specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), youwill be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged forany service and/or replacement
parts/products at Brothers then current
published rates. 
The foregoing are your sole (i.e., only) and
exclusive remedies under this warranty.  
What happens when Brother elects to
replace your Machine:  
When a replacement Machine is authorized by
Brother, and you have delivered the Machine
to an Authorized Service Center, the
Authorized Service Center will provide you
with a replacement Machine after receiving
one from Brother. If you are dealing directly
with Brother, Brother will send to you a
replacement Machine with the understanding
that you will, after receipt of the replacement
Machine, supply the required proof of
purchase information, together with the
Machine that Brother agreed to replace. You
are then expected to pack the Machine that
Brother agreed to replace in the package from
the replacement Machine and return it to
Brother using the pre-paid freight bill supplied
by Brother in accordance with the instructions
provided by Brother. Since you will be in
possession of two machines, Brother will
require that you provide a valid major credit
card number. Brother will issue a hold against
the credit card account number that you
provide until Brother receives your original
Product and determines that your original
Product is entitled to warranty coverage. Your
credit card will be charged up to the cost of a
new Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the limited
warranty; (iii) the proper packaging
instructions are not followed and has caused damage to the product; or (iv) the warranty
period on your original Product has expired or
has not been sufficiently validated with a copy
of the proof of purchase (bill of sale). The
replacement Machine you receive (even if
refurbished or remanufactured) will be
covered by the balance of the limited warranty
period remaining on the original Product, plus
an additional thirty (30) days. You will keep the
replacement Machine that is sent to you and
your original Machine shall become the
property of Brother. 
Retain your original
Accessory Items and a copy of the return
freight bill, signed by the courier.  
Limitations:  
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product. Except
for that repair or replacement as described
above, Brother shall not be liable for anydirect, indirect, incidental or consequential
damages or specific relief. Because somestates do not allow the exclusion or limitation
of consequential or incidental damages, the
above limitation may not apply to you. 
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS
ONE, WHETHER EXPRESS OR IMPLIED,
INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE HEREBY
DISCLAIMED.
 This Limited Warranty is the only warranty that Brother is giving for this Product. It is the
final expression and the exclusive and only
statement of Brothers obligations to you. It
replaces all other agreements and
understandings that you may have with
Brother or its representatives.
 This warranty gives you certain rights and you may also have other rights that may
vary from state to state.
 This Limited Warranty (and Brothers obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1) refer to
this Product and your bill of sale date, (2)
describe the change to this warranty and (3)
agree to make that change.
I mportant:  We recommend that you keep all
original packing materials, in the event that
you ship this Product.
© 2003 Brother International Corporation
 
						

							
vi
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY 
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables (including,
without limitation, print cartridges, print head, toner and drum) or damage caused by accident,
neglect, misuse or improper installation or operation, any damage caused from service,
maintenance, modifications, or tampering by anyone other than a Brother Authorized Service
Representative, or from the use of supplies or consumable items that are non-Brother
products. Operation of the MFC/Facsimile machine in excess of the specifications or with the
Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter
shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the
MFC/Facsimile machine must be delivered or shipped freight prepaid by the end
user/purchaser to a “Brother” Authorized Service Center, together with your Proof of
Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable
models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the
Warranty. (Refer to your User’s Guide for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print
head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your
User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE
EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother, its Authorized
Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty
or modify this warranty. This warranty states Brother’s entire liability and your exclusive
remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of this
MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,
exemplary, or punitive damages, including lost profits, arising from the use of or inability to
use the product, even if advised by the end user/purchaser of the possibility of such damages.
Since some Provinces do not allow the above limitation of liability, such limitation may not
apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Au thorized Service Centers throughout Canada. For
Technical Support or for the name and location of your nearest Authorized Service Center
call 1-877-BROTHER. 
Internet support: [email protected] or browse 
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
 
						

							
vii
Safety precautions
We use the following icons throughout this User’s Guide.
To use the machine safely
Please keep these instructions for later reference and read them before attempting any 
maintenance.
Note
(For FAX-2820 and MFC-7220) If there are faxes in the machines memory, you need to print them 
or save them before you turn off the power and unplug the machine. (To print the faxes in the 
memory, see Printing a fax from the memory  on page 4-5. To save the faxes in memory, see 
Forwarding faxes to another fax machine  on page 11-6.)
Warnings tell you what to do to prevent possible personal injury.
Electrical Hazard icons alert you to a possible electrical shock.
Hot Surface icons warn you not to touch machine parts that are hot.
Cautions specify procedures you must follow or avoid to prevent possible damage 
to the machine or other objects.
Improper Setup icons alerts you to devices and operations that are not compatible 
with the machine.
Notes tell you how you should respond to a situation that may arise or give tips about 
how the operation works with other features.
WARNING
There are high voltage electrodes inside the machine. Before you 
clean the inside of the machine, make sure you have unplugged 
the telephone line cord first and then the power cord from the AC 
power outlet.
Do not handle the plug with wet hands. Doing this might cause an 
electrical shock.
 
						

							
viii
After you use the machine, some 
internal parts are extremely HOT! 
To prevent injures, be careful not to 
put your fingers in the area shown in 
the illustration.
The fuser unit is marked with a caution label. Please do not 
remove or damage the label.
■Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals 
that are not insulated unless the telephone line has been disconnected at the walljack. Never install 
telephone wiring during a lightning storm. Never install a telephone wall jack in a wet location.
■This product must be installed near an AC power outlet that is easily accessible. In case of an 
emergency, you must disconnect the power cord from the AC power outlet to shut off the power 
completely.
■To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord.
Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite 
inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, 
lint-free cloth and dispose of it according to local regulations.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality 
surge protection device on the AC power line and on the telephone line, or unplug the cords 
during a lightning storm.
WARNING
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to reduce the 
risk of fire, electric shock and injury to people, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or 
washing machine, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric  shock from lightning. 
3. Do not use this product to report a gas leak in the vicinity of the leak.
4. Use only the power cord supplied with this machine.
SAVE THESE INSTRUCTIONS
WARNING