Brother FAX 2920R User Manual
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ix Quick Reference Guide Sending Faxes Automatic Transmission 1If it is not illuminated in green, press (Fax ). 2Load your document. 3Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. 4Press Start. Storing numbers Storing One-Touch Dial numbers 1Press Menu/Set , 2, 3, 1. 2Press the One-Touch key where you want to store the number. Note FAX-2820 and FAX-2920 only: To access One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key. 3Enter the number (up to 20 digits). Press Menu/Set . 4Enter the name up to 15 characters (or leave it blank). Press Menu/Set . 5Press Stop/Exit . Storing Speed-Dial numbers 1Press Menu/Set , 2 , 3, 2. 2Using the dial pad, enter a three-digit Speed-Dial location number. Press Menu/Set . 3Enter the number (up to 20 digits). Press Menu/Set . 4Enter the name up to 15 characters (or leave it blank). Press Menu/Set . 5Press Stop/Exit . Dialing operations One-Touch Dialing / Speed-Dialing 1If it is not illuminated in green, press (Fax ). 2Load your document. 3Press the One-Touch key of the number you want to call. Note FAX-2820 and FAX-2920 only: To dial One-Touch numbers 11 to 20, hold down Shift as you press the One-Touch key. —OR — Press Search/Speed Dial , press #. Press the three-digit Speed-Dial number. 4Press Start.
x Using Search 1If it is not illuminated in green, press (Fax ). 2Load your document. 3Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. 4Press or to search the memory. 5Press Start. Making copies Single copy 1Press ( Copy) to illuminate it in green. 2Load your document. 3Press Start. Sorting copies using the ADF 1Press ( Copy) to illuminate it in green. 2Load your document. 3Use the dial pad to enter the number of copies you want (up to 99). 4Press Options and ▲ or ▼ to select Stack/Sort. Press Menu/Set . 5Press ▲ or ▼ to select Sort. Press Menu/Set . 6Press Start. ▲▲
xi Table of Contents 1Introduction Using this Guide ..................................................................................................1-1 Choosing a location .............................................................................................1-2 How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) ................................................................... 1-3To view Documentation (For Windows ®) .......................................................1-3 How to find Scanning instructions .............................................................1-3 To view Documentation (For Macintosh ®) .....................................................1-4 How to find Scanning instructions .............................................................1-4 Control panel overview ........................................................................................ 1-5 Load document ....................................................................................................1-7 Using the automatic document feeder (ADF) ................................................ 1-7 About paper ......................................................................................................... 1-8 Recommended paper ....................................................................................1-8 Choosing acceptable paper ...........................................................................1-8Paper capacity of the paper trays.............................................................. 1-9 How to load paper .......................................................................................1-10 To load paper or other media in the paper tray ....................................... 1-10 To load paper or other media in the manual feed slot ............................. 1-11 About fax machines ........................................................................................... 1-12 Custom features ..........................................................................................1-12Do you have Voice Mail on the phone line? ............................................ 1-12 Why should there be problems?.............................................................. 1-12 How can you avoid possible problems? ..................................................1-12 Fax tones and handshake ...........................................................................1-13 ECM (Error Correction Mode)...................................................................... 1-13 2Getting started Initial setup ..........................................................................................................2-1 Setting the Date and Time .............................................................................2-1 Setting Tone and Pulse dialing mode (For Canada only) ..............................2-1 Setting the Station ID.....................................................................................2-2 General Setup .....................................................................................................2-3 Setting the Mode Timer (FAX-2820 and FAX-2920 only) ..............................2-3 Setting the Mode Timer (MFC-7220 and MFC-7225N only) .......................... 2-3 Setting the Paper Type ..................................................................................2-4 Setting the Paper Size ................................................................................... 2-4 Setting the Ring Volume ................................................................................2-5 Setting the Beeper Volume............................................................................ 2-5 Setting the Speaker Volume .......................................................................... 2-5 Setting the Handset Volume .......................................................................... 2-6 Choosing the Handset Volume (For Volume Amplify) ...................................2-6 Setting Volume Amplify .................................................................................2-7 Turning on Automatic Daylight Savings Time................................................2-7 Toner Save .................................................................................................... 2-7 Sleep Time ....................................................................................................2-8 Setting the LCD Contrast...............................................................................2-8
xii Security..........................................................................................................2-9 TX Lock (FAX-2820 and MFC-7220 only) .....................................................2-9Setting up the password ............................................................................2-9 Changing the TX Lock password...............................................................2-9 Turning TX Lock on .................................................................................2-10 Turning TX Lock off .................................................................................2-10 Memory Security (FAX-2920 and MFC-7225N only) ...................................2-10 Setting up the password ..........................................................................2-11 Changing the Memory Security password ...............................................2-11 Turning Memory Security on ...................................................................2-11 Turning Memory Security off ...................................................................2-11 Setting Lock .................................................................................................2-12 Setting up the password ..........................................................................2-12 Changing the Setting Lock password ......................................................2-13 Turning Setting Lock on...........................................................................2-13 Turning Setting Lock off...........................................................................2-13 3Setup Send How to enter Fax mode .......................................................................................3-1 How to dial ...........................................................................................................3-1 Manual dialing ...............................................................................................3-1 One-Touch Dialing.........................................................................................3-1 Speed-Dialing ................................................................................................3-2 Search ...........................................................................................................3-2 Fax Redial .....................................................................................................3-3 How to Fax...........................................................................................................3-3 Faxing from the ADF .....................................................................................3-3 Automatic transmission .................................................................................3-3 Manual transmission......................................................................................3-3 Sending a fax at the end of a conversation ...................................................3-4 Out of Memory message ...............................................................................3-4 Basic sending operations .....................................................................................3-4 Sending faxes using multiple settings ...........................................................3-4 Contrast .........................................................................................................3-5 Fax Resolution ...............................................................................................3-5 Dual Access ...................................................................................................3-6 Real Time Transmission ................................................................................3-6 Broadcasting..................................................................................................3-7 Checking job status .......................................................................................3-8 Canceling a fax in progress ...........................................................................3-8 Canceling a scheduled job ............................................................................3-8 Advanced sending operations .............................................................................3-9 Composing the electronic Cover Page ..........................................................3-9 Composing your own comments ...............................................................3-9 Cover page for the next fax only................................................................3-9 Send a cover page for all faxes ...............................................................3-10 Using a printed cover page......................................................................3-10 Overseas Mode ...........................................................................................3-10 Delayed Fax ................................................................................................3-11 Delayed Batch Transmission .......................................................................3-11 Setting up Polled Transmit ..........................................................................3-12
xiii 4Setup Receive Basic receiving operations ................................................................................... 4-1Choosing the Receive Mode ........................................................................ 4-1To select or change your Receive Mode ...................................................4-2 Setting the Ring Delay ..................................................................................4-2 Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3 Easy Receive.................................................................................................4-3 Printing a reduced incoming fax (Auto Reduction) ........................................4-4 Receiving a fax at the end of a conversation.................................................4-4 Advanced receiving operations............................................................................4-5 Printing a fax from the memory .....................................................................4-5 Setting the Print Density ................................................................................4-5 Polling ............................................................................................................4-5Setting up Polling Receive.........................................................................4-5 Setting up Sequential Polling Receive....................................................... 4-6 5Quick-Dial numbers and dialing options Storing numbers for easy dialing .........................................................................5-1 Storing One-Touch numbers .........................................................................5-1 Storing Speed-Dial numbers .........................................................................5-2 Changing One-Touch / Speed-Dial numbers ................................................ 5-2 Setting up Groups for Broadcasting ..............................................................5-3 Dialing options .....................................................................................................5-4 Access codes and credit card numbers......................................................... 5-4 Pause ............................................................................................................5-4 Tone or Pulse (For Canada only) ..................................................................5-4 6Remote Fax Options Setting Remote Fax Options................................................................................6-1Setting up Fax Forwarding ............................................................................6-1 Programming your pager number..................................................................6-2 Setting Fax Storage .......................................................................................6-2 PC Fax Receive (MFC-7220 and MFC-7225N only) .....................................6-3 Turning off Remote Fax Options ...................................................................6-4 Changing Remote Fax Options (MFC-7220 and MFC-7225N only) .............. 6-4 Setting your Remote Access Code................................................................6-5 Remote Retrieval .................................................................................................6-5 Using your Remote Access Code..................................................................6-5 Remote commands .......................................................................................6-6 Retrieving fax messages ............................................................................... 6-7 Changing your Fax Forwarding number ........................................................6-7 7Printing reports Fax settings and activity ......................................................................................7-1Customizing the Transmission Verification Report ........................................ 7-1 Setting the Journal Period .............................................................................7-2 Printing reports ..............................................................................................7-2How to print a report ..................................................................................7-2
xiv 8Making copies Using the machine as a copier ............................................................................8-1Enter Copy mode...........................................................................................8-1 Making a single copy .....................................................................................8-1 Making multiple copies ..................................................................................8-2 Stop copying ..................................................................................................8-2 Using the temporary Copy key ............................................................................8-2 Using the Options key ...................................................................................8-3Enlarging or reducing the image copied ....................................................8-4 Quality .......................................................................................................8-5 Sorting copies using the ADF ....................................................................8-5 Making N in 1 copies (Page Layout)..........................................................8-6 Changing the default copy settings......................................................................8-7 Quality ...........................................................................................................8-7 Adjusting contrast ..........................................................................................8-7 Out of Memory message .....................................................................................8-7 9Software and Network Features (MFC-7220 and MFC-7225N only)9-1 10Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only..........................................................................10-1 Federal Communications Commission (FCC) Declaration of Conformity (USA only) ...............................................................................................10-2 Important .................................................................................................10-2 Important - about the interface cable .................................................... ...10-2 Industry Canada Compliance Statement (Canada only) .......................... ...10-2 Disconnect device .......................................................................................10-3 LAN connection (MFC-7225N only).............................................................10-3 International E NERGY STAR® Compliance Statement...................................10-3 Laser safety .................................................................................................10-3 FDA regulations ...........................................................................................10-3 Important safety instructions........................................................................10-4 Trademarks .................................................................................................10-5 11Troubleshooting and routine maintenance Troubleshooting ................................................................................................11-1 Error messages ...........................................................................................11-1Checking if the machine has faxes in its memory ...................................11-6 Forwarding faxes to another fax machine ...............................................11-6 Transferring faxes to your PC (MFC-7220 and MFC-7225N only) ....... ...11-6 Document jams............................................................................................11-7 Document was not inserted or fed properly, or was too long ..................11-7 Paper jams ..................................................................................................11-7 Paper is jammed inside the machine.................................................... ...11-7 Paper is jammed at the back of the machine ..........................................11-9 Paper is jammed inside the drum unit and toner cartridge assembly .... 11-10
xv If you are having difficulty with your machine ............................................11-11 Improving the print quality .........................................................................11-16 Cleaning the drum unit ..............................................................................11-17 Compatibility ..............................................................................................11-20 Packing and shipping the machine ..................................................................11-20 Routine maintenance.......................................................................................11-21 Cleaning the outside of the machine .........................................................11-21 Cleaning the scanner glass .......................................................................11-22 Cleaning the laser scanner window ...........................................................11-22 Cleaning the corona wire ...........................................................................11-24 Replacing the toner cartridge (TN-350) ..................................................... 11-24 How to replace the toner cartridge ............................................................11-25 Replacing the drum unit(DR-350)................................................................................................11-27 Machine Information ........................................................................................11-29 Checking the Serial Numbers ....................................................................11-29 Checking the Page Counters.....................................................................11-29 Checking the Drum Life .............................................................................11-29 AAppendix A Setting up telephone services............................................................................. A-1Distinctive Ring ............................................................................................. A-1What does your telephone company’s ‘Distinctive Ring’ do? ................... A-1 What does Brother’s ‘Distinctive Ring’ do?............................................... A-1 Do you have Voice Mail?.......................................................................... A-1 Before you choose the ring pattern to register ......................................... A-2 Registering the Distinctive Ring pattern ................................................... A-2 Turning off the Distinctive Ring................................................................. A-2 Caller ID........................................................................................................ A-3 Viewing Caller ID List ............................................................................... A-3 Printing Caller ID List................................................................................ A-3 Call Waiting .............................................................................................. A-4 Advanced receiving operations........................................................................... A-4 Operation from extension telephones........................................................... A-4 For Fax/Tel mode only.................................................................................. A-4 Using a cordless external handset ............................................................... A-5 Changing the remote codes ......................................................................... A-5 Connecting an external device to your machine................................................. A-5 Connecting an external telephone ................................................................ A-5 Connecting an external telephone answering device (TAD) ........................ A-5Sequence ................................................................................................. A-5 Connections ............................................................................................. A-6 Recording outgoing message (OGM) on an external TAD....................... A-7 Special line considerations ................................................................................. A-7 Roll over phone lines .................................................................................... A-7 Two-line phone system................................................................................. A-7 Converting telephone wall outlets................................................................. A-8 Installing machine, external two-line TAD and two-line telephone ............... A-8 Multi-line connections (PBX) ........................................................................ A-9 If you are installing the machine to work with a PBX................................ A-9 Custom features on your phone line............................................................. A-9
xvi BAppendix B On-screen programming ..................................................................................... B-1Menu table .................................................................................................... B-1 Memory storage............................................................................................ B-1 Navigation keys .................................................................................................. B-2 Entering Text .............................................................................................. B-11Inserting spaces ..................................................................................... B-11 Making corrections ................................................................................. B-11 Repeating letters .................................................................................... B-11 Special characters and symbols ............................................................ B-11 GGlossaryG-1 SSpecifications Product description ............................................................................................. S-1 General ............................................................................................................... S-1 Print media.......................................................................................................... S-3 Copy ................................................................................................................... S-3 Fax ...................................................................................................................... S-4 Scanner (MFC-7220 and MFC-7225N only) ....................................................... S-5 Printer ................................................................................................................. S-5 Interfaces ............................................................................................................ S-6 Download the optional software from the Brother Web Site (FAX-2820 and FAX-2920 users only)............................................................. S-6 At the same time, you can download the manual for setting up and using the PC-Fax software. ............................................................................. S-6 Computer requirements ...................................................................................... S-7 Consumable items .............................................................................................. S-8 Network (LAN) (MFC-7225N only)...................................................................... S-9 Optional External Wireless Print/Scan Server (NC-2200w) (MFC-7220 and MFC-7225N only) ................................................................ S-10 Optional External Print Server (NC-2100p) (MFC-7220 and MFC-7225N only) ................................................................ S-11 IIndexI-1 RRemote Retrieval Access cardR-1
1 - 1 1 Using this Guide Throughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identify keys you should press, messages that appear on the LCD, and important points or related topics. Introduction BoldBold typeface identifies specific keys on the machine’s control panel. Italics Italicized typeface emphasizes an important point or refers you to a related topic. CourierCourier type face identifies the messages on the LCD of the machine. Warnings tell you what to do to prevent possible personal injury. Electrical Hazard icons alert you to a possible electrical shock. Hot Surface icons warn you not to touch machine parts that are hot. Cautions specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup icons alerts you to devices and operations that are not compatible with the machine. Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features.
Introduction1 - 2 1 Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C). CAUTION ■Avoid placing your machine in a high-traffic area. ■Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators. ■Do not expose the machine to direct sunlight, excessive heat, moisture, or dust. ■Do not connect your machine to an AC power outlet controlled by wall switches or automatic timers. ■Disruption of power can wipe out information in the machine’s memory. ■Do not connect your machine to an AC power outlet on the same circuit as large appliances or other equipment that might disrupt the power supply. ■Avoid interference sources, such as speakers or the base units of cordless phones.