Brother FAX 2920R User Manual
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Chapter 11 11 - 23 2Open the front cover and pull out the drum unit and toner cartridge assembly.3Gently clean the laser scanner window by wiping it with a clean soft, dry cloth. Do not use isopropyl alcohol. 4Put the drum unit and toner cartridge assembly back into the machine. 5Close the front cover. 6Plug the machine’s power cord back into the AC power outlet first, and then plug in the telephone line cord. Turn on the machine’s power switch. WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! When you open the front cover of the machine, never touch the shaded parts shown in the diagram below. CAUTION To prevent damage to the machine from static electricity, do not touch the electrodes shown below. Laser Scanner Window
Troubleshooting and routine maintenance11 - 24 11 Cleaning the corona wire We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner. 1Open the front cover and pull out the drum unit and toner cartridge assembly. 2Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. 3Return the blue tab and snap it into the Home position ( ▼). 4Reinstall the drum unit and toner cartridge assembly in the machine. 5Close the front cover. Replacing the toner cartridge (TN-350) The toner cartridge can print up to 2,500 pages. When the toner cartridge is running low, the LCD shows Toner Low. Actual page count will vary depending on your average type of document (i.e., standard letter, detailed graphics). Note It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. Discard the used toner cartridge according to local regulations, keeping it separate from domestic waste. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. If you have questions, call your local waste disposal office. We recommend that you clean the machine and drum unit when you replace the toner cartridge. (See Cleaning the laser scanner window on page 11-22 and Cleaning the drum unit on page 11-17.) CAUTION If you do not return the blue tab to the Home position ( ▼), your printed pages may have vertical black stripes on them.
Chapter 11 11 - 25 How to replace the toner cartridge 1Open the front cover and pull out the drum unit and toner cartridge assembly. 2Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. 3Unpack the new toner cartridge. Place the used toner cartridge into the aluminum bag and discard it according to local regulations. WARNING Just after you use the machine, some internal parts of the machine will be extremely HOT! Never touch the shaded parts shown in the illustration. CAUTION To prevent damage to the machine from static electricity, do not touch the electrodes shown below. CAUTION ■Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner. ■Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe it off or wash it with cold water.
Troubleshooting and routine maintenance11 - 26 11 4Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge. 5Remove the protective cover. 6Insert the new toner cartridge in the drum unit until it clicks into place. If you put it in properly, the lock lever will lift automatically. CAUTION ■Brother strongly recommends that you do not refill the toner cartridge provided with your machine. We also strongly recommend that you continue to use only Genuine Brother Brand replacement toner cartridges (TN-350). Using or attempting to use potentially incompatible toner and/or toner cartridges in your machine may cause damage to the machine itself and/or it may result in unsatisfactory print quality. Our warranty coverage does not apply to any problem that was caused by the use of unauthorized third party toner and toner cartridges. To protect your investment and guarantee your print quality please continue to replace consumed toner cartridges with only Genuine Brother Branded Supplies. ■Wait to unpack the toner cartridge until immediately before you install it in the machine. If a toner cartridge is left unpacked for a long period of time, the toner life is shortened. ■Do not touch the shaded parts shown in the illustrations to prevent any degradation to the print quality.
Chapter 11 11 - 27 7Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue tab to the Home position ( ▼) before reinstalling the drum unit and toner cartridge assembly. 8Install the drum unit and toner cartridge assembly in the machine. 9Close the front cover. Replacing the drum unit (DR-350) The machine uses a drum unit to create print images on paper. If the LCD shows Change Drum Soon , the drum unit is near the end of its life and it is time to buy a new one. Even if the LCD shows Change Drum Soon, you may be able to continue printing without having to replace the drum unit for a while. However, if there is a noticeable deterioration in the output print quality (even before Change Drum Soon appears), then the drum unit should be replaced. You should clean the machine when you replace the drum unit. (See Cleaning the laser scanner window on page 11-22.) Note The drum unit is a consumable item, and it is necessary to replace it periodically. There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and how much toner you use for the number of pages per print job. The estimated drum life is up to 12,000 pages. The actual number of pages your drum will print may be significantly less than these estimates. Because we have no control over the many factors that determine the actual drum life, we cannot guarantee a minimum number of pages that will be printed by your drum. CAUTION When removing the drum unit, handle it carefully because it contains toner. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water. WARNING Just after you have used the machine, some internal parts of the machine are extremely HOT! So please be careful.
Troubleshooting and routine maintenance11 - 28 11 1Open the front cover and pull out the drum unit and toner cartridge assembly. 2Hold down the lock lever on the left and pull the toner cartridge out of the drum unit. Note Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office. 3Unpack the new drum unit. 4Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically. 5Install the drum unit and toner cartridge assembly in the machine. 6Press Options . To confirm you are installing a new drum, press 1. 7When the LCD shows Accepted, close the front cover. CAUTION To prevent damage to the printer from static electricity, do not touch the electrodes shown below. CAUTION Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag. CAUTION If toner scatters and your hands or clothes get dirty, immediately wipe off or wash with cold water. Replace Drum? 1.Yes 2.No
Chapter 11 11 - 29 Machine Information Checking the Serial Numbers You can view the machine’s serial number on the LCD. 1For FAX-2820,FAX-2920 and MFC-7220, press Menu/Set, 4, 1. — OR — For MFC-7225N, press Menu/Set , 6, 1. 2Press Stop/Exit . Checking the Page Counters You can view the machine’s page counters for copies, printer pages, reports and lists, faxes or a summary total. 1For FAX-2820,FAX-2920 and MFC-7220, press Menu/Set, 4, 2. — OR — For MFC-7225N, press Menu/Set , 6, 2. 2Press ▲ or ▼ to select Total, Copy, Print or List/Fax. 3Press Stop/Exit . Checking the Drum Life You can view the machine’s drum life on the LCD. 1For FAX-2820,FAX-2920 and MFC-7220, press Menu/Set, 4 , 3. — OR — For MFC-7225N, press Menu/Set , 6, 3. 2Press Stop/Exit . Note The drum life check will be accurate only if you have reset the drum counter when you installed a new drum unit. It will not be accurate if you have reset the drum counter during the life of a used drum. 1.Serial No. 2.Page Counter Total :XXXXXX Copy :XXXXXX Print :XXXXXX List/Fax :XXXXXX 3.Drum Life Remaining:XXX%
A - 1 A Setting up telephone services Your machine supports the Distinctive Ring and Caller ID subscriber telephone services that some telephone companies offer. Note ■If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom features on your telephone line, it may affect the way your machine works. (See Custom features on page 1-12 and Custom features on a single line. on page 11-12.) ■If you have Voice Mail on your phone line, please read the following carefully. Distinctive Ring Brother uses the term ‘Distinctive Ring’ but different telephone companies have other names for this service such as SmartRing, RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring. What does your telephone company’s ‘Distinctive Ring’ do? Your telephone company’s Distinctive Ring service allows you to have more than one number on the same phone line. If you need more than one phone number, it is cheaper than paying for an extra line. Each phone number has its own distinctive ring pattern, so you will know which phone number is ringing. This is one way you can have a separate phone number for your machine. Note Please call your telephone company for availability and rates. What does Brother’s ‘Distinctive Ring’ do? The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes. Note You must pay for your telephone company’s Distinctive Ring service before you program the machine to work with it. Do you have Voice Mail? If you have Voice Mail on the phone line that you will install your new machine on, there is a strong possibility that Voice Mail and the machine will conflict with each other while receiving incoming calls . However, the Distinctive Ring feature allows you to use more than one number on your line, so both Voice Mail and the machine can work together without any problems. If each one has a separate phone number, neither will interfere with the other’s operations. If you decide to get the Distinctive Ring service from the telephone company, you will need to follow the directions on next page to ‘register’ the new Distinctive Ring pattern they give you. This is so your machine can recognize its incoming calls. Note You can change or cancel the Distinctive Ring pattern at any time. You can switch it off temporarily, and turn it back on later. When you get a new fax number, make sure you reset this feature. Appendix A
A - 2 Before you choose the ring pattern to register You can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be registered. The ring patterns below are supported by your Brother machine. Register the one your telephone company gives you. Note If the ring pattern you received is not on this chart, please call your telephone company and ask for one that is shown . ■The machine will only answer calls to its registered number. ■The first two rings are silent on the machine. This is because the fax must «listen» to the ring pattern (to compare it to the pattern that was ‘registered’). (Other telephones on the same line will ring.) ■If you program the machine properly, it will recognize the registered ring pattern of the ‘fax number’ within 2 ring patterns and then answer with a fax tone. When the ‘voice number’ is called, the machine will not answer. Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself. You can not change the receive mode to another mode while the Distinctive Ring is set to on. 1Press Menu/Set , 2, 0, 2. 2Press ▲ or ▼ to select Set. Press Menu/Set . 3Press ▲ or ▼ to select the stored ring pattern you want to use. Press Menu/Set . (You will hear each pattern as you scroll through the four patterns. Make sure you choose the pattern that the telephone company gave you.) 4Press Stop/Exit . Distinctive Ring is now set to on. Turning off the Distinctive Ring 1Press Menu/Set , 2, 0, 2. 2Press ▲ or ▼ to select Off. Press Menu/Set . 3Press Stop/Exit . Ring Pattern Rings 1 long-long 2 short-long- short 3 short-short- long 4 very long (normal pattern) 2.Distinctive 2.Distinctive
Appendix AA - 3 Note If you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See To select or change your Receive Mode on page 4-2.) Caller ID Note The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number, or name if it is available, of your caller as the line rings. After a few rings, the LCD shows the telephone number of your caller (and name, if available). Once you pick up the handset, the Caller ID information disappears from the LCD, but the call information remains stored in the Caller ID memory. ■You will see the first 16 characters of the number (or name). ■ Out of Area display means call originated outside your Caller ID service area. ■ Private Call display means the caller has intentionally blocked transmission of information. You can print a list of Caller ID information received by your machine. (See Printing Caller ID List on page A-3.) Caller ID service varies with different carriers. Call your local telephone company to determine the kind of service available in your area. Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. 1Press Menu/Set , 2 , 0, 3. 2Press ▲ or ▼ to select Display#. Press Menu/Set . The caller ID of the last call will appear on the display. If no ID is stored, the beeper will sound and No Caller ID will appear on the display. 3Press ▲ or ▼ to scroll through the Caller ID memory to select the Caller ID you want to view, and then press Menu/Set. The LCD shows the caller’s number and the date and time of the call. 4Press to return to the Caller ID listing. — OR — Press Stop/Exit . Printing Caller ID List 1Press Menu/Set , 2 , 0, 3. 2Press ▲ or ▼ to select Print Report. Press Menu/Set . If no ID is stored, the beeper will sound and No Caller ID will appear on the display. 3Press Start. 4After printing has finished, press Stop/Exit . 3.Caller ID ▲ 3.Caller ID