Brother FAX 2920R User Manual

							
A - 4
Call Waiting
The Call Waiting feature lets you use the Call 
Waiting subscriber service offered by many 
local telephone companies. This feature 
enables you to take a second call on your 
machine, without disconnecting the first 
caller.
1To answer a Call Waiting signal while 
you are talking on the phone, ask the 
other party if you can put them on Hold 
to catch the other call.
2Press Search/Speed Dial  to switch to 
the second call.
3To switch back to the first call, press 
Search/Speed Dial  again.
Note
Either caller can hang up at any time. 
However, if you hang up you will disconnect 
both callers.
Advanced receiving 
operations
Operation from extension 
telephones
If you answer a fax call on an extension 
telephone or an external telephone 
connected to the EXT. jack of the machine, 
you can make your machine take the call by 
using the Fax Receive Code. When you 
press the Fax Receive Code  51, the 
machine starts to receive the fax. (See  Easy 
Receive  on page 4-3.)
If the machine answers a voice call and 
double-rings for you to take over, use the 
Telephone Answer Code  #51 to take the call 
at an extension phone. (See  Setting the F/T 
Ring Time (Fax/Tel mode only)  on page 4-3.)
If you answer a call and no one is on the line, 
you should assume that you’re receiving a 
manual fax.
■Press  51 and wait for the chirp or until 
the machine’s LCD displays 
Receiving, 
and then hang up.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will 
use the F/T Ring Time 
(pseudo/double-ringing) to alert you to pick 
up a voice call.
If you’re at the machine, you can lift the 
handset to answer.
If you’re at an extension phone, you’ll need to 
lift the handset during the F/T Ring Time and 
then press  #51 between the pseudo/double 
rings. If no one is on the line, or if someone 
wants to send you a fax, send the call back to 
the machine by pressing  51.
 
						

							
Appendix AA - 5
Using a cordless external 
handset
If your cordless telephone is connected to the 
EXT. jack on the machine and you typically 
carry the cordless handset elsewhere, it is 
easier to answer calls during the Ring Delay.
Changing the remote codes
The preset Fax Receive Code is  51. The 
preset Telephone Answer Code is  #51. If you 
want to, you can replace them with your own 
codes.
1If it is not illuminated in green, press 
 (Fax ).
2Press  Menu/Set , 2, 1, 4.
3Press ▲ or ▼ to select On (or Off).
Press  Menu/Set .
4Enter the new Fax Receive Code.
Press Menu/Set .
5Enter the new Telephone Answer Code.
Press Menu/Set .
6Press Stop/Exit .
Note
■If you are always disconnected when 
accessing your external TAD remotely, try 
changing the Fax Receive Code and 
Telephone Answer Code to another 
three-digit code (such as  ### and 999)
■Remote Codes might not work with some 
telephone systems. 
Connecting an external 
device to your machine
Connecting an external 
telephone
You can connect a separate telephone (or 
telephone answering device) directly to your 
machine as shown in the diagram below.
Connect the telephone line cord to the jack 
labeled EXT. in the left of the machine.
When you are using an external phone, the 
LCD shows 
Ext. Tel in Use.
Connecting an external 
telephone answering device 
(TAD)
Sequence
You may choose to connect an external 
answering device. However, when you have 
an external  TAD on the same telephone line 
as the machine, the TAD answers all calls 
and the machine “listens” for fax calling 
(CNG) tones. If it hears them, the machine 
takes over the call and receives the fax. If it 
does not hear CNG tones, the machine lets 
the TAD continue playing your outgoing 
message so your caller can leave you a voice 
message.
4.Remote Code
Extension 
Telephone
External 
Telephone
 
						

							
A - 6
The TAD must answer within four rings (the 
recommended setting is two rings). The 
machine cannot hear CNG tones until the 
TAD has answered the call, and with four 
rings there are only 8 to 10 seconds of CNG 
tones left for the fax “handshake”. Make sure 
you carefully follow the instructions in this 
guide for recording your outgoing message. 
We do not recommend using the toll saver 
feature on your external answering machine if 
it exceeds five rings.
Note
■If you do not receive all your faxes, reduce 
the Ring Delay setting on your external 
TAD.
■If You Subscribe to your Telephone 
Company’s Distinctive Ring Service: 
You may connect an external TAD to a 
separate wall jack only if you subscribe to 
your telephone company’s Distinctive 
Ring service, have registered the 
distinctive ring pattern on your machine, 
and use that number as a fax number. The 
recommended setting is at least four rings 
on the external TAD when you have the 
telephone company’s Distinctive Ring 
Service. You cannot use the Toll Saver 
setting.
■If You Do Not Subscribe to Distinctive 
Ring Service:
You must plug your TAD into the EXT. 
jack of your machine. If your TAD is 
plugged into a wall jack, both your 
machine and the TAD will try to control the 
phone line. (See illustration below.)
When the TAD answers a call, the LCD 
shows 
Ext. Tel in Use.
Connections
The external TAD must be plugged into the 
back of the machine, into the jack labeled 
EXT. Your machine cannot work properly if 
you plug the TAD into a wall jack (unless you 
are using Distinctive Ring).
1Plug the telephone line cord from the 
telephone wall jack into the back of the 
machine, in the jack labeled LINE.
2Plug the telephone line cord from your 
external TAD into the back of the 
machine, in the jack labeled EXT. (Make 
sure this cord is connected to the TAD at 
the TAD’s telephone line jack, and not 
its handset jack.)
3Set your external TAD to four rings or 
less. (The machine’s Ring Delay setting 
does not apply.)
4Record the outgoing message on your 
external TAD.
5Set the TAD to answer calls.
Improper Setup
Unless you are using Distinctive Ring, 
do not connect a TAD elsewhere on the 
same phone line.
TAD
TAD
 
						

							
Appendix AA - 7
6Set the Receive Mode to 
External TAD. 
(See  Choosing the Receive Mode  on 
page 4-1.)
Recording outgoing message (OGM) 
on an external TAD
Timing is important in recording this 
message.
1Record 5 seconds of silence at the 
beginning of your message. (This allows 
your machine time to listen for the fax 
CNG tones of automatic transmissions 
before they stop.)
2Limit your speaking to 20 seconds.
3End your 20-second message by giving 
your Fax Receive Code for people 
sending manual faxes. For example:
“After the beep, leave a message or 
send a fax by pressing  51 and Start.”
Note
We recommend beginning your OGM with an 
initial 5-second silence because the machine 
cannot hear fax tones over a resonant or loud 
voice. You may try omitting this pause, but if 
your machine has trouble receiving, then you 
must re-record the OGM to include it.
Special line 
considerations
Roll over phone lines
A roll over phone system  is a group of two or 
more separate telephone lines that pass 
incoming calls to each other if they are busy. 
The calls are usually passed down or “rolled 
over” to the next available phone line in a 
preset order.
Your machine can work in a roll over system 
as long as it is the last number in the 
sequence, so the call cannot roll away. Do not 
put the machine on any of the other numbers; 
when the other lines are busy and a second 
fax call is received, the fax call would be 
transferred to a line that does not have a fax 
machine.  Your machine will work best on a 
dedicated line.
Two-line phone system
A two-line phone system is nothing more than 
two separate phone numbers on the same 
wall outlet. The two phone numbers can be 
on separate ja cks (RJ11) or combined into 
one jack (RJ14). Your machine must be 
plugged into an RJ11 jack. RJ11 and RJ14 
jacks may be equal in size and appearance 
and both may contain four wires (black, red, 
green, yellow). To test the type of jack, plug in 
a two-line phone and see if it can access both 
lines. If it can, you must separate the line for 
your machine. (See  Easy Receive on page 
4-3.)
 
						

							
A - 8
Converting telephone wall 
outlets
There are three ways to convert to an RJ11 
jack. The first two ways may require 
assistance from the telephone company. You 
can change the wall outlets from one RJ14 
jack to two RJ11 jacks. Or, you can have an 
RJ11 wall outlet installed and slave or jump 
one of the phone numbers to it.
The third way is the easiest: Buy a triplex 
adapter. You can plug a triplex adapter into 
an RJ14 outlet. It separates the wires into two 
separate RJ11 jacks (Line 1, Line 2) and a 
third RJ14 jack (Lines 1 and 2). If your 
machine is on Line 1, plug the machine into 
L1 of the triplex adapter. If your machine is on 
Line 2, plug it into L2 of the triple adapter.
Installing machine, external 
two-line TAD and two-line 
telephone
When you are installing an external two-line 
telephone answering device (TAD) and a 
two-line telephone, your machine must be 
isolated on one line at both the wall jack and 
at the TAD. The most common connection is 
to put the machine on Line 2, which is 
explained in the following steps. The back of 
the two-line TAD must have two telephone 
jacks: one labeled L1 or L1/L2, and the other 
labeled L2. You will need at least three 
telephone line cords, the one that came with 
your machine and two for your external 
two-line TAD. You will need a fourth line cord 
if you add a two-line telephone.
1Place the two-line TAD and the two-line 
telephone next to your machine.
2Plug one end of the telephone line cord 
for your machine into the L2 jack of the 
triplex adapter. Plug the other end into 
the LINE jack on the back of the 
machine.
3Plug one end of the first telephone line 
cord for your TAD into the L1 jack of the 
triplex adapter. Plug the other end into 
the L1 or L1/L2 jack of the two-line TAD. 
4Plug one end of the second telephone 
line cord for your TAD into the L2 jack of 
the two-line TAD. Plug the other end into 
the EXT. jack on the left side of the 
machine.
You can keep two-line telephones on other 
wall outlets as always. There are two ways to 
add a two-line telephone to the machine’s 
wall outlet. You can plug the telephone line 
cord from the two-line telephone into the 
L1+L2 jack of the triplex adapter. Or, you can 
plug the two-line telephone into the TEL jack 
of the two-line TAD.
RJ14
RJ11
Triplex Adapter
RJ14
Triplex Adapter Two Line Phone
External Two Line TAD machine
 
						

							
Appendix AA - 9
Multi-line connections (PBX)
Most offices use a  central telephone system. 
While it is often relatively simple to connect 
the machine to a key system or a PBX 
(Private Branch Exchange), we suggest that 
you contact the company that installed your 
telephone system and ask them to connect 
the machine for you. It is advisable to have a 
separate line for the machine. 
If the machine is to be connected to a 
multi-line system, ask your installer to 
connect the unit to the last line on the system. 
This prevents the unit from being activated 
each time a telephone call is received.
If you are installing the machine to 
work with a PBX
1It is not guaranteed that the unit will 
operate properly under all 
circumstances with a PBX. Any cases of 
difficulty should be reported first to the 
company that h andles your PBX.
2If all incoming calls will be answered by 
a switchboard operator, it is 
recommended that the Receive Mode 
be set to 
Manual. All incoming calls 
should initially be regarded as telephone 
calls.
Custom features on your 
phone line
If you have Voice Mail, Call Waiting, Call 
Waiting/Caller ID, RingMaster, an answering 
service, an alarm system or other custom 
feature on one phone line it may create a 
problem with the operation of your machine. 
(See  Custom features on a single line.  on 
page 11-12.)
 
						

							
B - 1
B
On-screen 
programming
Your machine is designed to be easy to use 
with LCD on-screen programming using the 
navigation keys. User-friendly programming 
helps you take full advantage of all the menu 
selections your machine has to offer.
Since your programming is done on the LCD, 
we have created step-by-step on-screen 
instructions to help you program your 
machine. All you need to do is follow the 
instructions as they guide you through the 
menu selections and programming options.
Menu table
The Menu table that begins on page B-3 will 
help you understand the menu selections and 
options that are found in the machine’s 
programs. Once you become familiar with 
programming, you can use the Menu table as 
a quick reference when you want to change 
your settings.
Note
You can program your machine by pressing 
Menu/Set, followed by the menu numbers. 
For example to set Beeper Volume to 
Low.
Press  Menu/Set , 1 , 4 , 2  and 
▲ or ▼ to select 
Low.
Press  Menu/Set .
Memory storage
If there is a power failure, you will not lose 
your menu settings because they are stored 
permanently. Temporary settings (such as 
Contrast, Overseas Mode, and so on) will be 
lost. You may also have to reset the date and 
time.
Note
Your machine can store the date and time up 
to 2 hours (FAX-2820 and MFC-7220) or up 
to 4 days (FAX-2920 and MFC-7225N).
Appendix B
 
						

							
Appendix BB - 2
Navigation keys
You can access the menu mode by pressing 
Menu/Set.
When you enter the menu, the LCD scrolls.
Press  1 for General Setup menu
— OR —
Press  2 for Fax menu
— OR —
Press  3 for Copy menu
Press  0 for Initial Setup  You can scroll more quickly through each 
menu level by pressing the arrow for the 
direction you want: 
▲ or ▼.
Select an option by pressing  Menu/Set when 
that option appears on the LCD.
The LCD will then show the next menu level.
Press 
▲ or ▼ to scroll to your next menu 
selection.
Press  Menu/Set .
When you finish setting an option, the LCD 
shows 
Accepted.
Access the menu
Go to the next menu level
Accept an option
Scroll through the current menu 
level
Go back to the previous menu 
level or forward to the next menu 
level
Exit the menu
1.General Setup
2.Fax
3.Copy
....
0.Initial Setup
 
						

							
B - 3
Main MenuSubmenuMenu SelectionsOptionsDescriptionsPage
1 .General 
Setup 1
.Mode Timer
(FAX-2820 and 
FAX-2920 only) —
5 Mins
2 Mins
1 Min
30 Secs
0 Sec
OffSets the time to return to 
Fax mode.
2-3
1 .Mode Timer
(MFC-7220 and 
MFC-7225N only) —
5 Mins
2 Mins
1 Min
30 Secs
0 Sec
OffSets the time to return to 
Fax mode.
2-3
2 .Paper Type — Thin
Plain
Thick
Thicker
Transprncy
RecycledSets the type of paper in 
the paper tray.
2-4
3 .Paper Size — A4
Letter
Legal
Executive
A5
A6
B5
B6Sets the size of the paper 
in the paper tray.
2-4
4 .Volume 1 .Ring High
Med
Low
Off Adjusts the ring volume. 2-5
2 .Beeper High
Med
Low
Off Adjusts the volume level of 
the beeper.
2-5
3 .Speaker High
Med
Low
Off Adjusts the speaker 
volume.
2-5
Note
The factory settings are shown in Bold.
to exit
Select & Set Select & Set to accept
 
						

							
Appendix BB - 4
1.General 
Setup
(Continued) 4
.Volume
(Continued) 4
.Handset High
Low Adjusts the handset 
volume. 2-6
5 .Volume 
Amplify On
 
(Permanent/
Temporary)
Off For the hearing-impaired, 
you can set the volume to 
the 
Vol Amplify:On  
setting on a permanent or 
temporary basis. 2-6
2-7
5 .Auto 
Daylight —
On
OffChanges for Daylight 
Savings Time 
automatically. 2-7
6 .Ecology 1 .Toner Save On
Off Increases the life of the 
toner cartridge. 2-7
2 .Sleep Time (0-99)
05 Min Conserves power. 2-8
7 .LCD 
Contrast —
Light
DarkAdjust the contrast of the 
LCD. 2-8
8 .Security 1 .TX Lock
(FAX-2820 and 
MFC-7220 only) Prohibits most operations 
except receiving faxes.
2-9
1 .Mem 
Security
(FAX-2920 and 
MFC-7225N only) Prohibits most operations 
except receiving faxes into 
the memory.
2-10
2 .Setting 
Lock Prohibits the settings for 
Date & Time, Station ID, 
Quick-Dial and General 
Setup.2-12
Main MenuSubmenuMenu SelectionsOptionsDescriptionsPage
Note
The factory settings are shown in Bold.
to exit
Select & Set Select & Set to accept