Blackberry Torch 9850 9860 7 1 User Guide

							•To allow phone calls, select the Phone checkbox. To limit incoming calls to stored contacts, select the Limit 
incoming calls to contacts
 checkbox.
•To allow text messages, select the Text Messages checkbox.
•To allow the exchange of files over a Bluetooth connection, select the Bluetooth checkbox.
•To allow the use of location services, like GPS, select the Location services checkbox.
•To allow Internet access, select the Browser checkbox.
•To allow the uploading of files to the YouTube website, select the YouTube Uploader checkbox. This restriction 
does not limit access to the YouTube website.
•To allow the installation of third party applications, select the Application installations checkbox.
•To allow the addition of new email accounts, select the Email account setup checkbox.
•To allow access to Facebook, click the Facebook checkbox. The Facebook option and the Twitter option work 
together. You must either allow or restrict access to both applications. If you select or clear the checkbox for one 
option, the setting is automatically applied to the other option.
•To allow access to Twitter, select the Twitter checkbox.
•To allow picture taking, select the Camera checkbox.
•To allow access to BlackBerry Messenger, select the BlackBerry Messenger checkbox.
5.Press the  key > Options. 6.Press the  key > Save. 
7.Enter a four-digit PIN. Click OK.
8.Confirm the PIN. Click OK.
Change Parental Controls
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Parental Controls.
3.Make changes to your options.
4.Press the  key > Save. 
5.Enter your four-digit PIN. Click OK.
Related information
I forgot the PIN for Parental Controls, 339
Turn off Parental Controls
To turn off Parental Controls
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Parental Controls.
3.Clear the Enable checkbox.
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							Press the  key > Save. 
5.Enter your four-digit PIN. Click OK.
Related information
I forgot the PIN for Parental Controls, 339
Password Keeper
About the Password Keeper
Use the Password Keeper to store all your passwords in one place. The Password Keeper is designed to protect your passwords with a Password Keeper password. When you type this password, the Password Keeper decrypts your 
passwords.
You can also use the Password Keeper to generate random passwords that contain numbers, letters, and symbols.
Add, change, or delete a password that is saved in the Password Keeper
On the home screen or in the Applications folder, click the Password Keeper icon.
 • To add a password, press the  key > New. Type the password information. Press the  key > Save.
 • To change a password, highlight a password. Press the  key > Open. Change the password information. Press 
the 
 key > Save.
 • To delete a password, highlight a password. Press the  key > Delete.
Change the Password Keeper password
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Change Password. 
Set a limit for password attempts in the Password Keeper
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Options. 
3.Change the Password Attempts field.
4.Press the  key > Save. User GuideSecurity
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							Copy a password
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Highlight a password.
3.Press the  key > Copy Username or Copy Password. 
To clear the clipboard, press the  key > Clear Clipboard.
Note: Passwords are not encrypted when they are on the clipboard.
Prevent password copying
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Options. 
3.In the Password Entries section, clear the Allow Clipboard Copy checkbox.
4.Press the  key > Save. 
Hide or show passwords in the Password Keeper
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.Press the  key > Options. 
•To hide passwords in the Password Keeper, clear the Show Password checkbox.
•To show passwords in the Password Keeper again, select the Show Password checkbox.
3.Press the  key > Save. 
Generate a random password
1.On the home screen or in the Applications folder, click the Password Keeper icon.
2.If necessary, change the criteria for generating random passwords by doing any of the following:
 • Press the  key > Options. Change the Length field.
 • Press the  key > Options. Select or clear the Include Alpha, Include Numbers, or Include Symbols 
checkboxes.
3.Press the  key > New. 4.Press the  key > Random Password. 5.Press the  key > Save. User GuideSecurity
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							Encryption
About encrypting data and files on your smartphone
When encryption for data on your BlackBerry smartphone is turned on, your smartphone uses a private key to encrypt data 
stored on your smartphone, including data that your smartphone receives when it's locked. When you lock your 
smartphone with a password, a lock indicator appears at the top of the screen when your smartphone has secured your 
data. You can also encrypt the files on your media card using your smartphone password, an encryption key that your 
smartphone generates, or both. Your smartphone decrypts data as you access it.
If you encrypt the files on your media card using an encryption key that your smartphone generates, you can only access 
the files when the media card is inserted into your smartphone. If you encrypt the files using your smartphone password, 
you can access the files in any smartphone that you insert your media card into, as long as you know the smartphone 
password that was used to protect the files.
If you use a smart card certificate for authentication, depending on the smart card, you might also be able to use one of 
your smart card certificates to provide two-factor encryption. In order to access the encrypted content, you must provide 
your smartphone password and also connect your smartphone to your smart card reader.
Turn on encryption
Before you begin: To encrypt data on your BlackBerry smartphone, you must set a password for your smartphone.
Depending on the amount of storage space available, you might not be able to encrypt files on your smartphone or on your 
media card.
You can set encryption to include or exclude your contacts. If you turn on encryption for contacts and you receive a call 
when your smartphone is locked, the encrypted contact information doesn't appear on the screen.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Encryption.
3.To encrypt data and files on your smartphone, in the Device Memory section, select the Encrypt checkbox.
4.To encrypt files that are stored on a media card, in the Media Card section, select the Encrypt checkbox and do one 
of the following:
•To encrypt files using an encryption key that your smartphone generates, change the Mode field to Device Key.
•To encrypt files using your smartphone password, change the Mode field to Device Password.
•To encrypt files using an encryption key and your smartphone password, change the Mode field to Device 
Password & Device Key
.
5.Press the  key > Save. 
To stop encrypting data and files on your smartphone, in the Device Memory section, clear the Encrypt checkbox. To stop 
encrypting files on your media card, in the 
Media Card section, clear the Encrypt checkbox.
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							Related information
About file encryption, 298 
Set encryption strength
If encryption of data that is stored on your BlackBerry smartphone is turned on, you can set the strength of the encryption 
that your smartphone uses to protect data that you receive when your smartphone is locked with a password.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Encryption.
3.Change the Strength field.
4.Press the  key > Save. 
Use a certificate to encrypt the encryption keys on your smartphone
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports 
this feature. For more information, contact your administrator.
If you have encryption for data that is stored on your BlackBerry smartphone turned on and your smart card reader 
supports this feature, you might be able to use a certificate from the smart card to encrypt the encryption keys on your  smartphone.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Encryption.
3.Select the Two-factor Protection checkbox.
4.Press the  key > Save. 
Generate an encryption key
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports 
this feature. For more information, contact your administrator.
If you can't send or receive work email messages, regenerating an encryption key might help resolve the issue.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Security Status Information.
3.Highlight a service.
4.Press the  key. 
5.Click Regenerate Encryption Key.
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							SIM card
Depending on your wireless service provider and wireless network, your BlackBerry smartphone might not use a SIM card.
Protect your SIM card with a PIN code
To get your SIM card PIN code, contact your wireless service provider.
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > SIM Card.
3.Press the  key > Enable Security. 
4.Type your SIM card PIN code. If you exceed the number of allowed attempts to enter the SIM card PIN code, your SIM card does not function.
5.Press the  key on the keyboard. 
Change a SIM card PIN code
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > SIM Card.
 • To change the PIN code that protects your SIM card, press the  key > Change PIN code.
 • To change the PIN code for fixed dialing on your SIM card, press the  key > Change PIN2 code.
Memory cleaning
About memory cleaning
Memory cleaning is designed to delete sensitive data from the temporary memory on your BlackBerry smartphone. 
Examples of sensitive data include sensitive data in the cache for the key store browser, unencrypted data from email  messages, LDAP authentication passwords, and data from certificate and key searches.
When memory cleaning is turned on, the memory cleaning application is designed to delete sensitive data automatically in 
the following situations:
•When you insert your smartphone in a holster
•When you do not use your smartphone for a specified period of time
•When you synchronize with your computer
•When you change the time or the time zone for your smartphone
•When you lock your smartphone
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							Turn on memory cleaning
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Memory Cleaning.
3.Select the Enable checkbox.
4.Press the  key > Save. 
Change when your smartphone deletes sensitive data from the 
temporary smartphone memory
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Memory Cleaning.
•To prevent your BlackBerry smartphone from deleting sensitive data when you insert your smartphone in a 
holster, clear the 
Clean When Holstered checkbox.
•To prevent your smartphone from deleting sensitive data when your smartphone remains idle for a specified 
period of time, clear the 
Clean When Idle checkbox.
•To change how long your smartphone waits after you stop using it before it deletes sensitive data, change the Idle 
Timeout
 field.
3.Press the  key > Save. 
Delete sensitive application data from the temporary smartphone 
memory
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Memory Cleaning.
3.To delete sensitive data for all applications, in the Memory to Clean section, click Clean.
Create a shortcut for the memory cleaning application
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Memory Cleaning.
3.Select the Place Memory Cleaner Shortcut on Home Screen checkbox.
4.Press the  key > Save. 
The Memory Cleaner icon appears on the home screen or in the Applications folder.
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							Certificates and PGP keys
About certificates and certificate enrollment
A certificate is a digital document that binds the identity and public key of a certificate subject. Your BlackBerry 
smartphone supports RSA, DSA, Diffie-Hellman, and ECC keys.
If your work email account uses a BlackBerry Enterprise Server that supports this feature, you can download certificates 
over the wireless network using a certification authority profile provided by your administrator. Depending on your 
organization, enrollment for a certificate might be required and might also occur automatically.
When you enroll with a certification authority profile, a new certificate is downloaded to your smartphone and added to your 
certificate list. The certification authority profile shows the status of the certificate. If the certificate is scheduled to ex\
pire 
soon, you can re-enroll with the certification authority profile to receive an updated certificate.
About PGP keys
If your work email account uses a BlackBerry Enterprise Server that supports this feature, you can download PGP keys over 
the wireless network from a certificate server provided by your administrator. Depending on your organization, enrollment 
with the 
PGP Universal Server might be required and might also occur automatically.
PGP keys allow you to send and receive PGP messages using your BlackBerry smartphone. Your smartphone supports 
RSA, DSA, and Diffie-Hellman keys.
About the trust status of certificates and PGP keys
When you view the details for a certificate or key, you can view the trust status of the item. Depending on your  adminstrator, you can change the trust status of a certificate or 
PGP key.
A certificate can be explicitly trusted (the certificate itself is trusted), implicitly trusted (the root certificate in the \
certificate  chain is trusted on your 
BlackBerry smartphone), or not trusted (the certificate isn't explicitly trusted and the root 
certificate in the certificate chain isn't trusted or doesn't exist on your smartphone).
A PGP key can be explicitly trusted (the PGP key itself is trusted), implicitly trusted (the PGP key is associated with a private 
key on your smartphone), or not trusted (the 
PGP key isn't explicitly trusted and isn't associated with a trusted PGP key on 
your smartphone, and a chain of digital signatures to a trusted key doesn't exist).
Related information
Change the trust status of a certificate or PGP key, 322
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							Certificate and PGP key basics
Download a certificate or PGP key from an LDAP-enabled server or 
DSML-enabled server
If you are enrolled with the PGP Universal Server, you can't download PGP keys manually.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Press the  key > Fetch Certificates or Fetch PGP Keys. 
4.Specify the search criteria.
5.Press the  key > Search. 
6.Click a certificate.
7.Click Add To Key Store.
Related information
I can't download a certificate or PGP key from an LDAP-enabled server, 338
Download a certificate from a certification authority
If your administrator has provided you with a certification authority profile, you can enroll with the profile to download a 
certificate to your 
BlackBerry smartphone. If the certificate is scheduled to expire soon, you can re-enroll to receive an 
updated certificate.
1.On the home screen, click the  icon. If you don't have the  icon, on the home screen or in a folder, click 
the 
Options icon. Click Security > Advanced Security Settings > Certificate Enrollment. 
2.Click Enroll or Re-enroll.
3.If necessary, type the credentials that your administrator gave you.
Download a personal PGP key from the PGP Universal Server
1.On the home screen or in a folder, click the Options icon.
2.Click Security > PGP.
3.Press the  key > Download Keys. 
Import a certificate or PGP key that is saved on your smartphone
1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and click a certificate or PGP key.
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							3.Select the certificate or PGP key.
4.Press the  key > Import Certificate or Import PGP Key. 
 • To view the certificate or PGP key, highlight the certificate or PGP key. Press the  key > View Certificate or 
View PGP Key.
 • To trust the certificate or PGP key, highlight the certificate or PGP key. Press the  key > Trust Certificate or 
Trust PGP Key.
Import certificates or PGP keys from a media card
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Press the  key > Import Media Card Certs or Import Media Card PGP Keys.
4.Select the certificates or PGP keys you want to import.
5.Press the  key > Import Certificates or Import PGP keys.
To view a certificate or PGP key, highlight the certificate or PGP key. Press the  key > View Certificate or View PGP 
Key
.
Send or delete a certificate or PGP key
When you send a certificate or PGP key, your BlackBerry smartphone sends the public key, but doesn't send the 
corresponding private key.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Highlight a certificate or PGP key.
 • To send a certificate or PGP key, press the  key > Send via Email or Send via PIN.
 • To delete a certificate or PGP key, press the  key > Delete.
View details for a certificate or PGP key
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Click a certificate or PGP key.
View one type of certificate or PGP key
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Press the  key. User GuideSecurity
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