Blackberry Torch 9850 9860 7 1 User Guide
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Missed call Received call Placed call Voice mail message Calendar icons These icons appear when you highlight a calendar entry. Event reminder Recurring appointment Meeting reminder Exception for recurring appointment Notes Camera icons These icons appear at the bottom of the screen in the camera. You can click these icons. View pictures Geotagging is turned on Geotagging is turned off Take another picture Flash is turned on Flash is turned off Automatic flash mode Scene mode Video camera These icons appear at the bottom of the screen in the video camera. You can click these icons. Start recording Pause recording Send video Rename video Delete videoUser GuideQuick Help 21
Your Home screen Home screen at a glance Use a picture as your smartphone wallpaper 1.On the home screen, click the Media icon > Pictures icon. 2.Browse to a picture. 3.Press the key > Set As Wallpaper. Related information My display changed, 227 Add a shortcut to your home screen or Favorites panel You can add a shortcut to give yourself quick access to items such as frequently used websites, contacts, applications, files, podcast channels, or media categories. 1.Browse to a website, or highlight the item that you want to create a shortcut for. 2.Press the key > Add to Home Screen. •To change the name of the shortcut, type a new name. •To change the location where the shortcut appears, change the Location field. User GuideQuick Help 22
•To add the shortcut to your Favorites panel, select the Mark as Favorite checkbox. 3.Click Add. Show or hide a home screen panel 1.On the home screen, press the key > Manage Panels. 2.Select or clear the checkbox for each panel. 3.Press the key > Save. Show, hide, or find an application icon Depending on your theme, you might not be able to hide some application icons. You can also hide optional BlackBerry Device Software updates. On the home screen or in a folder, do any of the following: •To see all your application icons, on the navigation bar, click All. • To hide an application icon, highlight the icon. Press the key > Hide Icon. If the icon appears in other panels, you can hide the icon in all panels or in the current panel only. • To show all hidden application icons, press the key > Show All Icons. • To stop hiding an application icon, highlight the icon. Press the key > Unhide Icon. • To hide the icon, click the Options icon. Click Device > Software Updates. Highlight a software version. Press the key > Hide. • To show all hidden BlackBerry Device Software updates, click the Options icon. Click Device > Software Updates. Press the key > Show All. Related information My display changed, 227 Move an application icon 1.On the Home screen or in an application folder, highlight an application icon. 2.Press the key. •To move the application icon to a different location on the Home screen, click Move. Click the new location. •To move the application icon into an application folder, click Move To Folder. Click an application folder. •To move the application icon out of an application folder, click Move To Folder. Click Home or an application folder. User GuideQuick Help 23
Change where apps that you download appear To find your downloaded apps more easily, you can set them to appear in a certain folder, including folders you create. 1.On the home screen, press the key > Options. 2.Change the Downloads Folder field. 3.Press the key > Save. Change themes 1.On the home screen or in a folder, click the Options icon. 2.Click Display > Screen Display. 3.In the Theme section, click a theme. 4.Click Activate. To delete a theme, click the theme. Click Delete. Related information My display changed, 227 Set the number of icons that appear on the home screen 1.On the home screen or in a folder, click the Options icon. 2.Click Accessibility. 3.Change the Home Screen Grid Layout field. 4.Press the key > Save. Add a message that appears when your smartphone is locked 1.On the home screen or in a folder, click the Options icon. 2.Click Display > Message on Lock Screen. 3.Type the text that you want to appear on the screen when your smartphone is locked. 4.Press the key > Save. Related information Lock or unlock your smartphone, 30 User GuideQuick Help 24
Feature availability The following items affect the availability of features on your BlackBerry smartphone. The features discussed are meant as examples, and are not inclusive of every feature that might or might not be available on your smartphone. Smartphone model Features such as GPS, the camera and video camera, and network connection options are dependent on your smartphone model. To find feature specifications for your smartphone model, visit www.blackberry.com/go/devices. Wireless service plan and wireless service provider You must purchase or change your wireless service plan through your wireless service provider. Features such as text messaging, location-based services, and some phone features are dependent on your wireless service provider's offerings. A wireless service plan with phone or voice is required for you to use the Phone application and to send and receive text messages. A wireless service plan with data is required for you to use the browser service and instant messaging applications, and to send and receive email messages and PIN messages. A wireless service plan might affect which apps you can download and how you can download them. For more information about your plan, contact your wireless service provider. BlackBerry Internet Service and BlackBerry Enterprise Server Once you have a data plan, you must set up your email address or third-party instant messaging account in order to send and receive email messages, use third-party instant messaging applications, and use some browser options. If you are an individual user, when you set up your email address or instant messaging account, you are associating it with the BlackBerry Internet Service. If you are a corporate user, your administrator sets up your email account by associating it with a BlackBerry Enterprise Server . Your administrator might set options that determine the features and settings that are available on your smartphone and if you can add or update an app. You can view the IT policies that have been set by your administrator in the security options on your smartphone. Wireless network The wireless network that your smartphone is connected to might affect the availability of some features. Depending on your wireless service provider and available roaming options, different wireless networks are available. Some wireless User GuideQuick Help 25
networks don't support features such as call blocking, call forwarding, or cell broadcasting. For more information, contact your wireless service provider. Region Depending on your region, you might have the option to add or update apps using the BlackBerry App World storefront. You might also be able to download apps from a webpage or an application. The availability of certain apps varies by region. Related information Find more information, 26 BlackBerry Device Software, 248 Check which wireless networks your smartphone connects to, 252 Find more information •Help on your smartphone: Find step-by-step instructions in the user guide for your BlackBerry smartphone. Click Help on the home screen or in an application menu. •www.blackberry.com/support: Find the BlackBerry Answers tool, the BlackBerry Support Community Forums, and more. •www.discoverblackberry.com: Find software, applications, and accessories for your smartphone. •Your wireless service provider website: Find information about your wireless network or wireless service plan. Popular topics BlackBerry smartphone users have spoken! Here are the top things they want to know how to do on their smartphones. Set up an email address 1.On the Home screen, click the Setup icon. 2.In the Setup section, click the Email Accounts icon. 3.Follow the screens to set up your email address. When your email address is set up correctly, you receive a confirmation message. To view and manage your email messages, on the Home screen, click the Messages icon. Note: In some cases, you might see the following options. If so, select one of the options.User GuideQuick Help 26
•Internet Mail Account: Use this option to associate your BlackBerry smartphone with one or more existing email accounts (for example, Windows Live Hotmail) or to create a new email address for your smartphone. •Enterprise Account: If your administrator gave you an enterprise activation password, use this option to associate your smartphone with your work email account using the BlackBerry Enterprise Server. If you are trying to set up a Internet email account (for example, Windows Live Hotmail or Google Mail) or a new email address for your smartphone, and do not see this option, contact your administrator or wireless service provider. Related information Reconcile email over the wireless network manually, 85 Change options for your personal email account, 85 Add or change your email signature Before you begin: Depending on your wireless service plan, this feature might not be supported. 1.On the home screen, click the Messages icon. 2.Press the key > Options. •For a work email account, click Email Preferences. If the Message Services field appears, change this field to the appropriate email account. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor. •For a personal email account, click Email Account Management. Click an email account. Click Edit. 3.Type a signature. 4.Press the key > Save. Your signature is added to your email after you send it. About downloading apps with the BlackBerry App World With the BlackBerry App World storefront, you can search for and download games, themes, social networking apps, personal productivity apps, and much more. Using an existing PayPal account, you can buy and download apps to your smartphone over the wireless network. If you don't already have the BlackBerry App World on your smartphone, you can download it at www.blackberryappworld.com. For more information about managing apps using BlackBerry App World, click the BlackBerry App World icon. Press the key > Help. Depending on your wireless service provider and region, you might have the option to add or update apps using the BlackBerry App World storefront. You might also be able to download apps from a webpage (try visiting mobile.blackberry.com from your BlackBerry smartphone), or through your wireless service provider. Data charges might apply when you add or use an app over the wireless network. For more information, contact your wireless service provider. User GuideQuick Help 27
Related information About BlackBerry ID, 12 Transfer files to and from your smartphone 1.Connect your BlackBerry smartphone to the computer using a USB cable. 2.In the dialog box that appears on your smartphone, select one of the following file transfer options: •If you want to transfer most types of files, click USB Drive. •If you want to synchronize media files that are protected with DRM, click Sync Media. 3.If necessary, type your smartphone password. Your smartphone appears as a drive on your computer. 4.On your computer, do one of the following: •Drag a file from a location on your computer to a folder on your smartphone. •Drag a file from a folder on your smartphone to a location on your computer. To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file. Related information About transferring and synchronizing files, 134 About using your smartphone as a tethered modem Depending on your wireless service plan or administrator, you might be able to share the Internet connection on your BlackBerry smartphone. For example, if you are travelling, you can use your smartphone's Internet connection to access the Internet on a laptop or tablet. To use your smartphone as a tethered modem with a laptop, you must connect your smartphone with your laptop using a USB cable and open the BlackBerry Desktop Software. To use your smartphone as a tethered modem with a BlackBerry PlayBook tablet, you must pair your smartphone with your tablet using Bluetooth technology. While using your smartphone as a modem, you might not be able to use your smartphone's Phone application, Messaging applications, or applications that use the Internet. To receive a phone call, your smartphone might turn off the tethered Internet connection. For more information about tethering, see the Help on your BlackBerry PlayBook tablet or in the BlackBerry Desktop Software . Copy contacts from your SIM card to your contact list Depending on your wireless service provider and wireless network, this feature might not be supported. 1.In the contact list, press the key > SIM Phone Book. 2.Press the key > Copy All To Contacts. User GuideQuick Help 28
Note: If you try to copy a SIM card contact with a phone number that matches the phone number of a contact that already appears in your contact list, your BlackBerry smartphone does not copy the SIM card contact. Change your ring tone, notifiers, reminders, or alerts In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed. 1.On the home screen, click your Sound and Alert Profiles icon. 2.Click Change Sounds and Alerts > Sounds for Selected Profile. •To change your ring tone or ring volume, click Phone. •To change notifiers or reminders, click to expand a section. Click an option. 3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: •Click a tone. •To use a song that is on your smartphone or on a media card, click All Music. Find and click a song. •To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. •To use a preloaded alert, click All Alerts. Find and click an alert. 4.Press the key > Save. Related information I can't change the number of times that my smartphone rings, 75 Add or delete a contact alert, 153 Add or delete a custom sound profile, 152 Icons for sound and alert profiles, 151 View a location on a map 1.On the home screen, click the Maps icon. 2.Press the key > Find a Location. •To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest. •To view a new location, in the Find an address field, type an address. Highlight the location. •To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact information. •To view a favorite location, in the Favorites section, highlight the location. 3.Press the key > View on Map. User GuideQuick Help 29
If you are viewing a location other than your current location, to get directions to this location from your current location, press the key > Navigate to Here. Your BlackBerry smartphone must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task. Lock or unlock your smartphone You can lock the screen to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password. Do one of the following: • To lock the screen, press the key on the top of your smartphone. • To unlock the screen, press the key and slide your finger up. • To lock your smartphone with a password, on the home screen or in a folder, click the icon. •To unlock your smartphone, enter your password. Related information Set or change your smartphone password, 308 Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. •To turn on airplane mode, click All Off. •To turn off airplane mode, click Restore Connections. Related information Turn on or turn off data service or set roaming options, 254 Turn on, turn off, or check the status of a network connection, 253 Popular tips Save time and maximize your efficiency with these quick tips. User GuideQuick Help 30