Blackberry Torch 9850 9860 7 1 User Guide
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Change your mobile hotspot name You can name your mobile hotspot so that other Wi-Fi enabled device users can see the name when they try to connect to your mobile hotspot. When you turn on Mobile Hotspot mode, the name of your mobile hotspot appears in the connections area at the top of the home screen. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Mobile Hotspot Connections > Options. 3.In the Network Name (SSID) field, type a name for your mobile hotspot. Change the amount of time before Mobile Hotspot mode turns off By default, if your BlackBerry smartphone isn't connected to a power outlet and your smartphone and the other devices that are connected to your mobile hotspot are inactive for 15 minutes, Mobile Hotspot mode turns off automatically to conserve battery power. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Mobile Hotspot Connections > Options. 3.Change the Auto Shutoff Timer field. Prevent additional devices from connecting to your mobile hotspot 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Mobile Hotspot Connections. 3.Select the Don't allow any more devices to connect checkbox. View information about a connected device You can view a connected device's name, MAC address, IP address, and band. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Mobile Hotspot Connections. 3.In the Wi-Fi Devices Connected section, highlight a device. 4.Press the key > Details. About using Bluetooth technology in Mobile Hotspot mode When you turn on Mobile Hotspot mode, your BlackBerry smartphone can use Bluetooth technology to connect to wireless devices, or BlackBerry PlayBook tablets using BlackBerry Bridge. When Mobile Hotspot mode is turned on, you can only connect to Bluetooth devices with Handsfree, Headset, Serial Port, and Dial-Up Networking Bluetooth profiles. User GuideMobile Hotspot mode 271
Related information Bluetooth profiles, 276 Submit a Mobile Hotspot diagnostic report 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Mobile Hotspot Connections. 3.Press the key > Diagnostics.4.Press the key > Email Report. Troubleshooting: Mobile Hotspot mode I can't use my smartphone as a mobile hotspot Try the following actions: •Verify that your mobile network connection and your Wi-Fi connection are both turned on. •Verify that your BlackBerry smartphone is connected to the mobile network by checking that the indicator appears in the connections area at the top of the home screen. •Verify that your wireless service plan is set up to use Mobile Hotspot mode. For more information, contact your wireless service provider. •If you are roaming, on the Mobile Network Options screen, verify that the Data Services field and the While Roaming field are set to On. Related information Connect to the mobile network manually while using Mobile Hotspot mode, 270 Turn on or turn off Mobile Hotspot mode, 269 I can't connect multiple devices to my mobile hotspot Depending on your wireless service plan, you might not be able to connect multiple devices to your mobile hotspot. For more information, contact your wireless service provider. User GuideMobile Hotspot mode 272
Bluetooth technology How to: Bluetooth technology About Bluetooth Bluetooth technology is designed to establish a wireless connection between your BlackBerry smartphone and a Bluetooth enabled device, such as a hands-free car kit or a wireless headset. Before you can connect your BlackBerry smartphone to a Bluetooth enabled device, you must first turn on Bluetooth technology on both devices and then pair the devices. Pairing establishes a relationship between the devices and usually needs to be done only once. After you pair the devices, you can connect the devices when the Bluetooth enabled device is within range of your BlackBerry smartphone (a typical range is approximately 10 meters). For best results, keep your BlackBerry smartphone within direct line of sight of the Bluetooth enabled device. For example, if your BlackBerry smartphone is on the right side of your body, wear a Bluetooth enabled headset in your right ear. When you turn on Bluetooth technology or when you connect your BlackBerry smartphone to another Bluetooth enabled device, Bluetooth status indicators appear at the top of the home screen. Turn on or turn off Bluetooth technology If you try to perform an action using Bluetooth technology, you may be prompted to turn on Bluetooth technology. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. •To turn on Bluetooth technology, select the Bluetooth checkbox. •To turn off Bluetooth technology, clear the Bluetooth checkbox. Pair with a Bluetooth enabled device Before you begin: You must pair your BlackBerry smartphone with a Bluetooth enabled device before you can connect to it. For more information about preparing the Bluetooth enabled device for pairing, see the documentation that came with the Bluetooth enabled device. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections > Add New Device > Search. User GuideBluetooth technology 273
3.Click a Bluetooth enabled device. 4.If necessary, do one of the following: •If the Bluetooth enabled device does not have a keyboard (for example, a wireless headset), on your BlackBerry smartphone, type the pairing passkey that either appears on the Bluetooth enabled device or is provided in the documentation that came with the Bluetooth enabled device. The passkey is most often a numeric or alphanumeric code. •If the Bluetooth enabled device has a keyboard (for example, a laptop), type a pairing passkey of your choice on both devices. Related information Turn on or turn off Bluetooth technology, 273 I can't pair with a Bluetooth enabled device, 42 I can't share contacts with a paired Bluetooth enabled device, 283 Connect to or disconnect from a paired Bluetooth enabled device Before you begin: To perform this task, Bluetooth technology must be turned on and your BlackBerry smartphone must be paired with the Bluetooth enabled device. Your BlackBerry smartphone might attempt to connect to a Bluetooth enabled device automatically when Bluetooth technology is turned on and the devices are within range. Your BlackBerry smartphone will usually stay connected to a paired Bluetooth enabled device, such as a car kit or headset, until you disconnect the devices. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Highlight a Bluetooth enabled device. • To connect to a Bluetooth enabled device, press the key > Connect. If necessary, verify that the same number appears in the dialog boxes on both paired devices. • To disconnect from a paired Bluetooth enabled device, highlight the device. Press the key > Disconnect. Related information Turn on or turn off Bluetooth technology, 273 I can't pair with a Bluetooth enabled device, 42 Switch to a paired Bluetooth enabled device during a call Before you begin: To perform this task, you must turn on Bluetooth technology. User GuideBluetooth technology 274
During a call, press the key > Activate . Related information Turn on or turn off Bluetooth technology, 273 Share contacts with a paired Bluetooth enabled car kit 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Highlight a Bluetooth enabled car kit. 4.Press the key > Transfer Contacts. Related information I can't share contacts with a paired Bluetooth enabled device, 283 I lose my connection with a Bluetooth enabled car kit, 282 Set which contacts are available to share with a Bluetooth enabled car kit, 278 Send a file Before you begin: To send a video, the video must be recorded in MMS mode. 1.On the home screen or in a folder, click the Media icon or Files icon. 2.Find and highlight a file. 3.Press the key > Send. 4.Click a message type. 5.If necessary, turn on Bluetooth technology and choose a device or pair with a device. Related information I can't attach a file to a text message, 122 Send contact cards using Bluetooth technology Contact cards sent using Bluetooth technology are automatically saved in the contact list of the receiving smartphone. 1.On the home screen, click the Contacts icon. 2.Click a contact. 3.Press the key > Send Contact Card > Send Using Bluetooth. User GuideBluetooth technology 275
Rename or delete a paired Bluetooth enabled device Before you begin: To perform this task, you must turn on Bluetooth technology. To delete a paired Bluetooth enabled device, you must first disconnect your BlackBerry smartphone from the Bluetooth enabled device. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Highlight a paired Bluetooth enabled device. • To rename the device, press the key > Device Properties. In the Device Name field, change the name for the Bluetooth enabled device. Press the key > Save. • To delete the device, press the key> Delete Device. Make your smartphone discoverable If you make your BlackBerry smartphone discoverable, other Bluetooth enabled devices can detect your smartphone. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. •To make your smartphone discoverable, set the Discoverable field to Yes. •To make your smartphone discoverable for 2 minutes only, set the Discoverable field to 2 Minutes. After 2 minutes, the Discoverable field switches to No automatically. Related information I can't pair with a Bluetooth enabled device, 42 Bluetooth technology options Bluetooth profiles Depending on your BlackBerry smartphone model and wireless network, some profiles might not be supported. OptionDescriptionAudio Source (A2DP)This profile allows you to output audio from your BlackBerry smartphone to enabled devices that support stereo audio such as stereo headsets, speakers, and car kits.User GuideBluetooth technology 276
OptionDescriptionA/V Remote Control (AVRCP)This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or previous media file on your BlackBerry smartphone. Data TransferThis service allows you to connect your BlackBerry smartphone to Bluetooth enabled devices that support the transfer of data such as media files.Desktop ConnectivityThis service allows you to connect your BlackBerry smartphone to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can synchronize your organizer data. Dial-Up Networking (DUN)This profile allows you to use your BlackBerry smartphone as a modem when it is connected to a Bluetooth enabled computer.Handsfree (HFP)This profile allows you to connect your BlackBerry smartphone to Bluetooth enabled headsets and car kits that support the Handsfree profile.Headset (HSP)This profile allows you to connect your BlackBerry smartphone to Bluetooth enabled headsets that support the Headset profile.Message Access Profile (MAP)This profile allows you to use a Bluetooth enabled car kit with your BlackBerry smartphone to notify you of new messages. This profile can also help you read, delete, browse, compose, and send messages.Serial Port ProfileThis profile allows you to connect your BlackBerry smartphone to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer.SIM AccessIf your BlackBerry smartphone uses a SIM card, this profile allows you to use a Bluetooth enabled car kit to control the SIM card on your BlackBerry smartphone so that you can make and receive calls using the car kit. When you use this feature, data services (browser service, email messaging, PIN messaging, and MMS messaging) are not available on your smartphone, and phone services are accessible only through the car kit. Before you can use this feature, you might need to enter a 16-digit alphanumeric code, generated by the car kit, on your BlackBerry smartphone. Wireless BypassThis service allows you to connect your BlackBerry smartphone to a Bluetooth enabled computer that is running the BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. To use this service, your email account must use a BlackBerry Enterprise Server. Turn off a Bluetooth profile 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.In the Services section, clear the checkbox beside one or more Bluetooth profiles. User GuideBluetooth technology 277
5.Press the key > Save. Related information Bluetooth profiles, 276 Set which contacts are available to share with a Bluetooth enabled car kit 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. •To prevent your BlackBerry smartphone from sharing contacts with a Bluetooth enabled device, in the Contacts Transfer field, click Disabled. •To allow your smartphone to share all contacts with a Bluetooth enabled device, in the Contacts Transfer field, click All. •To allow your smartphone to share only the contacts that you have recently had contact with, in the Contacts Transfer field, click Hotlist. •To allow your smartphone to share only contacts in one or more categories, in the Contacts Transfer field, click Selected. To select which categories to share, click Edit. Select the checkbox next to each category you want to share. Related information Share contacts with a paired Bluetooth enabled car kit, 275 Prevent your smartphone from making contacts available to other Bluetooth enabled devices 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.Change the Contacts Transfer field. 5.Press the key > Save. To allow your BlackBerry smartphone to make contacts available to other Bluetooth enabled devices, change the Contacts Transfer field to All. Related information Create a category for contacts, tasks, or memos, 186 User GuideBluetooth technology 278
Restrict outgoing calls 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.Set the Allow outgoing calls field to Never or If Unlocked. 5.Press the key > Save. Change the pairing name for your BlackBerry smartphone 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.In the Device Name field, type a name for your BlackBerry smartphone. 5.Press the key > Save. Turn off or turn on the Bluetooth connection notification 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. •To turn off the Bluetooth connection notification, clear the LED Connection Indicator checkbox. •To turn on the Bluetooth connection notification, selet the LED Connection Indicator checkbox. 4.Press the key > Save. Turn off the prompt that appears when connecting or pairing 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Highlight a paired Bluetooth enabled device. 4.Press the key > Device Properties. 5.Set the Trusted field to Yes. 6.Press the key > Save. To turn on the prompt again, set the Trusted field to Prompt. User GuideBluetooth technology 279
Set the message types that your Bluetooth enabled car kit notifies you of Before you begin: To perform this task, your Bluetooth enabled car kit must support the Message Access Profile (MAP). For more information about using Bluetooth technology with your car, see the documentation that came with your car kit. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > MAP Options. 4.Select the checkbox beside one or more message types. Encrypt data that you send or receive using Bluetooth technology Before you begin: To perform this task, the paired Bluetooth enabled device must support data encryption. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.Select the Encryption checkbox. 5.Press the key > Save. Turn off automatic reconnection to Bluetooth enabled devices By default, when you turn on your BlackBerry smartphone, your smartphone attempts to connect to the last Bluetooth enabled device that you used. 1.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. 2.Click Networks and Connections > Bluetooth Connections. 3.Press the key > Options. 4.Clear the Connect on Power Up checkbox. 5.Press the key > Save. User GuideBluetooth technology 280