ATT AUDIX Voice Power Release 2.1.1 Guide

							Administering AUDIX Voice Power
Service Hour Administration     
Service Hour Administration information is contained on FORM H from the
Planning Guide. To set service hour parameters, follow these steps:
1.Get your completed FORM H from the AT&T AUDIX™ Voice Power
Planning Guide and Forms.
2.At the Automated Attendant Administration menu, move the cursor
to Service Hour Administration and press (Enter).     
— The Service Hour Administration form appears. The first
time it appears, it will show the default settings.
Service Hour Administration
ServiceStart TimeEnd Time
Sun:Night12:00 AM12:00 AMMon:Day08:00 AM05:00 PMTue :Day08:00 AM05:00 PMWed:Day08:00 AM05:00 PM
Thu :Day08:00 AM05:00 PMFri:Day08:00 M05:00 FMSat:Night12:00 M12:00 AM
Screen 3-10. Service Hour Administration Form with
Default Settings Displayed
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3.
Using the data from your completed FORM H, type over the
Service, Start Time, and End Time information, pressing
{Enter} after each field. (Just press {Enter} to skip over a field
without changing it.)
4.
When you are finished, press {F3} (SAVE) to save your work.
—
A window appears to inform you that the information has
been saved.
5.Press any key to continue.
—
You return to the Automated Attendant Administration menu.
Updating Service Hour Parameters
To update the service hours, use the preceding procedure. The new
parameters will replace the previous parameters.
NOTE:
Be sure to update FORM H from the Planning Guide with the new
information.
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View Day Service    
To review the Day Service of the Automated Attendant, use View Day
Service. You cannot make any changes to this screen since it is a viewing
screen only. If you want to make changes to Day Service, go to the
Workspace Administration menu and follow the instructions in the
Workspace Administration section later in this chapter.
1.At the Automated Attendant Administration menu, move the cursor
to View Day Service, and press {Enter}.
—
The View Day Service window appears.
   View Day Service   ---------------------------------------------------
Menu Name:  Main     Description:  Automated Attendant Main Menu
Menu Path:  ________________________________________
Touch-Tone      Action       Object       Description
1:        
2:   
3:   
4:   
5:   
6:   
7:   
8:   
9:   
0:   ___________________
___________________
___________________
___________________
___________________
___________________
___________________
___________________
___________________
__________________________________
_______________
_______________
_______________
_______________
_______________
_______________
_______________
_______________
_______________________________
________________
________________
________________
________________
________________
________________
________________
________________
________________
Screen 3-11. View Day Service Window
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2.Press
a.
b.
3.Press{F8} (CHG-KEYS) to list menus or announcements.
Press {F1} (LST-MENU) to display a list of all of the Day
Service menus defined. (Useto scroll.)  
Press {F2} (LST-ANNS) to display a list of all of the Day
Service announcements defined. (Use
to scroll.)
{F7} (SHOW) while the cursor is anywhere on the line
4.Press {F6} (CANCEL) repeatedly to back up one menu level until
you reach the main menu and then once more to return to the
Automated Attendant Administration menu.
NOTE:
A maximum of 10 menu windows can be open at one time.
Use [F1] (LST-MENU) to open a menu more than 10 levels
deep.
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View Night Service  
To review the Night Service of the Automated Attendant, use View Night
Service. You cannot make any changes to this screen since it is a viewing
screen only. If you want to make changes to Night Service, go to the
Workspace Administration menu and follow the instructions in the
Workspace Administration section later in this chapter.
1.At the Automated Attendant Administration menu, move the cursor
to View Night Service, and press {Enter} .
— The View Night Service window appears.
View Night Service
Menu Name: Main Description:Automated Attendant Main Menu
Menu Path:
Touch-ToneActionObjectDescription
1:2:3:
4:
5:6:7:8:9:0:
Screen 3-12. View Night Service Window
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2.
Press
a.
b.
{F8} (CHG-KEYS) to list menus or announcements,
Press {F1} (LST-MENU) to display a list of all of the Night
Service menus defined.   (Use              and             to scroll.)
Press {F2} (LST-ANNS) to display a list of all of the Night
Service announcements defined.     (Use                      and                to
scroll.)
NOTE:
A maximum of 10 menu windows can be open at one time.
Use {F1} (LST-MENU) to open a menu more than 10 levels
deep.
3.Press {F7} (SHOW) while the cursor is anywhere on the line
containing a menu number to open that menu in a new window.
4.
Press {F6} (CANCEL) repeatedly to back up one menu level until
you reach the main menu and then once more to return to the
Automated Attendant Administration menu.
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Workspace Administration
The workspace is used to create, modify, verify, and install menus for Day
and Night Services for Automated Attendant. If you are administering your
system for the first time, or after installing a new Day or Night Service, you
work with an empty Edit Workspace form. If you have already installed
Day or Night Service for Automated Attendant, you need to copy the
existing service to the workspace before making changes unless you
wish to start over.
When the menus have been completed in the workspace, 
YOU need to
administer the corresponding voice prompts and announcements before
the menus may be verified and then installed for Day or Night Service.
Instructions for administering voice prompts and announcements are
presented in Chapter 4, Voice Administration.
CAUTION:
Make sure that you copy the Day or Night Service menus to the
Edit Workspace area if you want to make any changes. If you make
entries in the workspace without copying the existing service and
then install the workspace, you will lose all the information that was
previously assigned to the service.
To reach the Workspace Administration menu, follow these steps:
1.At the Automated Attendant Administration menu, move the cursor
to Workspace Administration and press {Enter}.
— The Workspace Administration menu appears.
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Workspace Administration
Edit Workspace
Install Workspace
Verify Workspace
> Copy Day or Night Service to Workspace
Screen 3-13. Workspace Administration Menu
Copying Day or Night Service to the Workspace
If you are updating an existing service, first copy the existing service to
the workspace. To copy Day or Night Service to the workspace, follow
these steps:
1.At the Workspace Administration menu, move the cursor to COPY
Day or Night Service to Workspace and press {Enter}.
—
The Copy Into Workspace menu appears. It prompts you to
enter a service to copy.
2.Specify the service to be copied and press {Enter} to perform the
copy.
—
A window appears asking you to confirm the copy operation.
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3.  Type Y to confirm the copy operation.
— The selected service is copied to the workspace.   A window
appears  to  inform you the copy was successful.
4.Press any key to continue.
— The Workspace Administration menu appears.
Editing the Workspace
The Edit Workspace option enables you to create a set of menus for
Automated Attendant. If you are making changes to existing service
menus, be sure you copy the existing information before working in this
area.
CAUTION:
If you do not work from a copy of your existing Day or Night
Service, you will lose all the information that you had previously set
up for Day or Night Service when you install the new workspace.
The menus for Automated Attendant Service are prepared on FORM I.
To edit the workspace, follow these steps:
1.Get your completed FORM I from the AT&T AUDIX™  Voice Power
Planning Guide and Forms.
2.At the Workspace Administration menu, move the cursor to
Edit Workspace, and press {Enter}.
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— The Edit Workspace form appears. 
						

							Administering AUDIX Voice Power
Edit Workspace------------------------- -------- ---------------------
Menu Name:Description:
Menu Path:
Touch-Tone
ActionObjectDescription1:2:3:4:5:
6:
7:
8:
9:
0:
Screen 3-14. Edit Workspace Form
3.Copy the information from FORM I from the Planning Guide to the
edit workspace, being
screen exactly as you
after each field.careful to replicate the information on the
have entered it on the form(s). Press {Enter}
NOTE:
Be sure to keep track of anything you create or change on
FORM I.   Also,  keep several extra blank  copies of  this form
for  future additions or changes.
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