ATT AUDIX Voice Power Release 2.1.1 Guide
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Appendix B: Error Messages 605 (ET_CKSHMEM), MAJOR ET has Tried to Check/Reinit its SHMEM (ETCOUNTS) ET tried to check/reinitialize its shared memory. If this message occurs continuously without a user’s request, ET will not work properly until this is fixed. n Try stopping and restarting the system. n If this message persists, call your AT&T Field Service Representative for assistance. 606 (ET_ESLOT), INFORM ET Discarded Msg of Type : Error Count Array Full A software error exists or ET is getting an extreme number of messages. n Call your AT&T Field Service Representative for assistance when convenient. 607 (ET_MSGRCV), CRITICAL ET Not Read Msg: errno = , rc = Something is wrong with the interprocess communication. ET cannot receive messages. n Try stopping and restarting the system. n Call your AT&T Field Service Representative for assistance. 608 (ET_MSGSND), CRITICAL ET Not Send Msg to : errno = , rc = Something is wrong with the interprocess communication. ET cannot send a message to the specified process. n Try stopping and restarting the system. n Call your AT&T Field Service Representative for assistance. B-21
Appendix B: Error Messages 609 (ET_NO_ATT), MAJOR Cannot open ATT Error Rules File (vs/data/errors) n Check to see that the file /vs/data/errors exists and check its permissions. 610 (ET_NOQ), CRITICAL ET Cannot Open its Message Queue Something is wrong with the interprocess communication. ET cannot open its message queue. n Try stopping and restarting the system. n Call your AT&T Field Service Representative for assistance. 611 (ET_NORULES), MAJOR ET Cannot Access Error Rules File () ET cannot access the specified error rules file. ET will not work properly until this problem is fixed. n Call your AT&T Field Service Representative for assistance. 612 (ET_NOSHMEM), CRITICAL ET Cannot Attach SHMEM ET is having problems with its shared memory. ET will not work properly until this problem is fixed. n Try stopping and restarting the system. n Call your AT&T Field Service Representative for assistance. B-22
Appendix B: Error Messages 613 (ET_NO_ VAR), INFORM Cannot open VAR Error Rules File (gendb/data/errors) This is an informational message unless there is supposed to be a VAR error file. The application-specific error rules file is missing. n Contact the provider of the application software package that is installed. 616 (ET_SHMIT), INFORM ET Shared Memory (SHMEM ETCOUNTS) Init ET initialized its shared memory. This is an informational message. No action is required. 617 (ET_SHOWER), STATUS ET Printing Rules as Requested This should not appear unless the user asks ET to print its rule file. This is an informational message. No action is required. 618 (ET_VAR), INFORM Unexpected EOF on VAR Err Rules File after Lines There is an error in the VAR rules file. n Contact the provider(s) of the application packages that are installed. 620 (ET_DEBUG), STATUS ET Verbose Mode for Debugging Toggled This message should not appear unless the user sends the MSG to ET. n If the verbose mode appeared unexpectedly, report this to your AT&T Field Service Representative. B-23
Appendix B: Error Messages 621 (ET_FLOOD), INFORM This message is printed as a result of the flood control being turned on to prevent messages from flooding the screen or the ET history file. 622 (ET_URS), CRITICAL User Ordered ET to RESTART System The user ordered ET to restart the system. 623 (ET_URB), CRITICAL User Ordered ET to REBOOT System The user ordered ET to restart the system. 624 (ET_WIPE), INFORM ET Removed Defunct Process () from Bulletin Board ET removed a defunct processor an invalid process entry it found in the bulletin board. n This message should be reported to your AT&T Field Service Representative. 626 (ET_STUCK), MAJOR ET Noticed () to be Stuck ET noticed that the specified process was hung. This error message will continue to appear until something is done about the process bulletin board entry. n Stopping and restarting the system should clear the bulletin board. n This message should be reported to your AT&T Field Service Representative. B-24
Appendix B: Error Messages 627 (ET_BAD_ARGS), INFORM Invld channel ()/brd() for msgid() Recvd from ET received a message with bad arguments (for example, an invalid board number, invalid channel number for the given board number, etc.). 628 (ET_NEW_PID), MAJOR ET Noticed PID for changed: to ; Proc probably respawned ET noticed the process ID for a given process changed, which indicates that the process probably died and respawned. n This message should be reported to your AT&T Field Service Representative. 651 (ET_DYKE), STATUS ET turned flood control as requested The user ordered ET to turn its flood control on or off via the etset command. 652 (ET_NEWS), STATUS ET set summary to as requested The user ordered ET to set the summary to be displayed only when it receives new error messages since it last displayed the summary or all the time regardless of whether it receives any new messages. The user made the request via the etset command. 653 (ET_PRIORITY), STATUS ET set summary priority to as requested The user ordered ET to set its summary priority level to the specified level via the etset command. B-25
Appendix B: Error Messages 654 (ET_SUMSHOW), STATUS ET showed summary settings as requested The user ordered ET to display its current summary settings. The user made the request via the etset command. 655 (ET_SUMTIME), STATUS ET set summary Interval to minutes as requested The user ordered ET to set its summary interval for the time between the display of summary messages to the specified number of minutes via the etset command. Maintenance (MTC) Process 700 (STA_CHAN), STATUS MTC reports channel is now in state Maintenance reports that the permanent state of a channel has changed. 701 (STA_CARD), STATUS MTC reports card is now in state Maintenance reports that the permanent state of a card has changed. 710 (INV_RQST), INFORM MTC received invalid request, morig=, mcont=, reqst= Maintenance received an invalid request message. The message has been ignored. This is an indication of software problems. n If this error persists, try stopping and restarting the system. B-26
Appendix B: Error Messages 711 (INV_TSMR), INFORM MTC received Invalid tsmr, state= , mcont= Maintenance received an invalid response from TSM. The response has been ignored. This is an indication of software problems. n If this error persists, try stopping and restarting the system. 712 (INV_MESG), INFORM MTG received invalid message, state=, morig=, mcont= Maintenance received an invalid message while interacting with TSM. The message has been ignored. This is an indication of software problems. n If this error persists, try stopping and restarting the system. 713 (RLS_FAIL), MAJOR Maintenance cannot acquire a device from TSM. This is an indication of software problems. n If this error persists, try stopping and restarting the system. 714 (RCVE_MSG), CRITICAL MTC cannot receive a message, return= , errno=, Maintenance cannot receive messages. This is an indication of system problems. n Try stopping and restarting the system or rebooting the system. B-27
Appendix B: Error Messages 715 (SEND_MSG), CRITICAL MTC cannot send a message, return= , errno= Maintenance cannot send messages. This is an indication of system problems. n Try stopping and restarting the system or rebooting the system. 716 (UNK_TYPE), MAJOR MTC detected an invalid type (), on card Maintenance detected an invalid device type in shared memory. This is an indication of system problems. n Try stopping and restarting the system or rebooting the system. 717 (SYS_FAIL), MAJOR MTC cannot for card , return=, errno= Maintenance failed a system call. This is an indication of system problems. n Try stopping and restarting the system or rebooting the system. 718 (NO_CLOCK), MAJOR MTC cannot find clock on card Maintenance detected no clock on a system-master board. This is an indication of hardware problems. The board may need to be replaced. n Try removing the device from service and rebooting the system. If the device passes initial boot diagnostics, you may then restore the device. B-28
Appendix B: Error Messages 722 (GET_SEMA), MAJOR MTC cannot acquire the semaphore Maintenance cannot create the semaphore. This is an indication of system problems. n Try stopping and restarting the system or rebooting the system. 723 (SET_SEMA), MAJOR MTC cannot set the semaphore Maintenance cannot lock the semaphore. This is an indication of software problems. n Try stopping and restarting the system or rebooting the system. 724 (SHM_FAIL), CRITICAL MTC cannot attach the area Maintenance cannot attach shared memory. This is an indication of software problems. n Try stopping and restarting the system or rebooting the system. 725 (SHM_INVD), CRITICAL MTC detects a invalid area Maintenance detected invalid shared memory. This is an indication of software problems. n Try stopping and restarting the system or rebooting the system. 726 (OPN_FAIL), CRITICAL MTC cannot perform a Maintenance cannot open the tip/ring driver. This is an indication of software problems. n Try stopping and restarting the system or rebooting the system. B-29
Appendix B: Error Messages 727 (CLR_SEMA), MAJOR MTC cannot clear the semaphore Maintenance cannot unlock the semaphore. This is an indication of software problems. n Try stopping and restarting the system or rebooting the system. 740 (DG_START), STATUS MTC reports diag started on () card Maintenance reports that diagnostics have started on a hardware card. 741 (DG_RESLT), STATUS MTC reports diag results on card , return=, errno=, Maintenance reports on diagnostic results. 742 (DG_PASSD), STATUS MTC reports diag passed on () card Maintenance reports that diagnostics have passed on a hardware card. 750 (DG_FAILD), STATUS MTC reports diag failed on card , because Maintenance reports that diagnostics have failed on a hardware card. This is an indication of hardware problems. The board may need to be replaced. n Try removing the device from service, and rebooting the system. If the device passes initial boot diagnostics, you may then restore the device. B-30