ATT AUDIX Voice Power Release 2.1.1 Guide

							Appendix B: Error Messages
Database Initialization (DBINIT)
1701 (NO_DBFILE), MAJOR
NO  SHMEM File
The system is unable to initialize its shared memory properly.
n     Call your AT&T Field Service Representative.
Tip/Ring Interface Process (TRIP)
2000 (TRIP_OPEN), CRITICAL
TRIP: Tip/Ring Driver Open Failure, Reason 
The Tip/Ring Interface Process is unable to access any of the tip/ring
boards in the cabinet. The reason number may be found in the
Introduction to Section 2 of the UNIX Programmer Reference Manual.
n     Ensure that only a single copy of the voice software is operational.
n     Attempt a software restart.
n      Make sure that the generic software has been properly installed.
n       Attempt to reboot the system.
n       As a last resort, reload the generic software.
2001 (TRIP_DTBL), CRITICAL
TRIP: Shared Memory (devtbl)Attach Failure, Reason 
This error indicates that the system initialization failed; probably dbinit did
not run or did not complete successfully. The reason number is explained
in Introduction to Section 2 of the UNIX Programmer Reference Manual.
n     Try stopping the system and then starting it again.
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							Appendix B: Error Messages
2002 (TRIP_EVNT), CRITICAL
TRIP: Tip/Ring Event Receipt Failure, Reason 
The tip/ring boards in the system have become inaccessible.
n     Attempt a software restart (stop the system, then restart it).
2003 (TRIP_PRTY)(tr), MAJOR
TRIP: TDM
-Parity Error Detected On Channel 
And Time Slot 
This error should not 
be generated.
n    Call your AT&T Field Service Representative.
2004 (TRIP_OVFL)(tr), MAJOR
TRIP: Tip/Ring Event Lost, Base , lines 
Too many simultaneous events have occurred on the indicated boards for
the system to process. DATA HAS BEEN LOST, affecting service to
callers on one or more channels. System load may be too heavy.
n    If error continues, reboot the system.
2005 (TRIP_SBRK)(tr), MAJOR
TRIP: Break in  detected on channel 
A gap has been detected during a coding or voice output session. Either
the customer-coded voice is incomplete or the voice that the customer
heard contained inappropriate silence.
This condition typically is related to excessive load on the system
controller. This error typically appears at the same time as errors 591
(VROP PLAY TMOUNT) or 592 (VROP CODE TMOUNT). These
————
indicate the same condition.
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							Appendix B: Error Messages
2009 (TRIP_CLIP), STATUS
This error indicates that the output signal level on a tip/ring channel
approached the level deemed too loud for the telephone network by the
FCC. The output signal was thus interrupted until the output signal level
dropped below the threshold of noncompliance.
User Applications (APP)
Voice Mail Database DIP Error Messages
5000 (VMD_SYSERR), MAJOR
 FAlLED for , erron: 
The Voice Mail Database DIP encountered a system error while trying to
access a database file. The value of errno indicates the error reason.
The error may be due to a corrupted file or directory, or it may be due to a
main memory problem.
n     Ensure that the / and /usr file systems are not out of free space.
n     There may be a damaged file system (use fsck when the system is
at single user level) or disk/disk controller problems.
n     Contact your AT&T Field Service Representative for assistance.
5001 (VMD_ENOENT), MAJOR
 is missing
A file is missing from the Voice Mail Database.
n    Contact your AT&T Field Service Representative for assistance.
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							Appendix B: Error Messages
5002 (VMD_MWLUNEX), INFORM
bad MWL event: 
The Voice Mail Database DIP received an unexpected message
concerning Message Waiting Lamp updates. For example, if the DIP has
requested a particular channel for MWL updates, it does not expect to
receive notice from TSM that some other channel has been granted to it.
n     If this message persists, contact your AT&T Field Service
Representative.
5003 (VMD_BADFORM), MAJOR
 is badly formatted 
A Voice Mail Database file is not formatted properly. A possible software
or file system problem may exist.
n    Contact your AT&T Field Service Representative for assistance.
5004 (VMD_OUTERR), INFORM
asked to logout  -- already logged out
A script requested that the Voice Mail Database DIP log out a subscriber
who was not currently logged in.
n     If this message persists, contact your AT&T Field Service
Representative.
5005 (VMD_SCRERR), MAJOR
script error on channel : 
The Voice Mail Database DIP has received bad input data from a script.
n     If this message persists, contact your AT&T Field Service
Representative.
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							Appendix B:  Error Messages
5006 (VMD_MWLLIST), INFORM
MWL list problem: 
The Voice Mail Database DIP encountered a problem while trying to
change its list of Message Waiting Lamp update requests. Therefore, a
Message Waiting Lamp will not be updated properly.
n     If this message persists, contact your AT&T Field Service
Representative.
5007 (VMD_REFERR), INFORM
MWL refresh problem: 
The Voice Mail Database DIP encountered a problem while trying to
refresh Message Waiting Lamps.
5008 (VMD_MSGERR), MAJOR
 failed: ret code , errno 
The Voice Mail Database DIP encountered a problem while trying to send
or receive an interprocess communication message. The value of errno
indicates the error reason.
n     Contact your AT&T Field Service Representative for assistance.
5009 (VMD_PHRDEL), INFORM
cannot remove phrase  due to overflow
The Voice Mail Database DIP was not able to ask VROP to delete a
phrase from the speech database. The DIP’s phrase removal list has
overflowed.
n     An audit of the Voice Mail Database may help resolve the problem.
n     If this message persists, contact your AT&T Field Service
Representative.
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							Appendix B: Error Messages
5010 (VMD_REQERR), MAJOR
Failure for request  (from ): 
The Voice Mail Database DIP encountered an error while trying to
respond to a request. This message will usually be accompanied by
another Error Tracker message which provides more specific information.
n     Contact your AT&T Field Service Representative for assistance.
5011 (VMD_MSGSRC), INFORM
message received from unexpected source: 
The Voice Mail Database DIP received a message from an unrecognized
process.
n     If this problem persists, contact your AT&T Field Service
Representative.
5012 (VMD_STARTUP), CRITICAL
startup failed
The Voice Mail Database DIP could not start up properly.
n    Contact your AT&T Field Service Representative for assistance.
5013 (VMD_MSGUNEX), INFORM
unrecognized message: 
The Voice Mail Database DIP received a message that it does not
recognize.
n     If this problem persists, contact your AT&T Field Service
Representative.
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							Appendix B:  Error Messages
5014 (VMD_UNKCALL), INFORM
unknown  extension  from integrated switch
The Voice Mail Database DIP was given an extension for the Call Answer
or Voice Mail Service that it could not find in the database. This message
is printed only when such extension was determined through integration
with the switch. The probable explanation for the message is that the
called person (in the case of Call Answer) or the caller (in the case of
Voice Mail) is not properly registered as a subscriber on the AUDIX Voice
Power system.
n     Verify the presence of the extension.
n     If this problem persists, contact your AT&T Field Service
Representative.
5015 (VMD_ADMERR), MAJOR
admin process error: 
The Voice Mail Database DIP has received bad input data from an
AUDIX Voice Power administration window.
n     If this problem persists, contact your AT&T Field Service
Representative.
5016 (VMD_VROPERR), MAJOR
VROP problem: 
There was a failure for a request made to VROP by the Voice Mail
Database DIP. VROP encountered a failure while attempting to service
the request or it may not have responded to the request.
n     If this problem persists, contact your AT&T Field Service
Representative.
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							Appendix B: Error Messages
5017 (VMD_MDWARN), MAJOR
couldn’t send MD warning: 
The Voice Mail Database DIP was unable to send a Voice Mail message
to the Message Drop Service Administrator. The purpose of the message
was to warn the administrator that the Message Drop mailbox contains a
large number of mail messages.
n      Make sure that a Message Drop Service Administrator has been
designated. This can be done through the Service Administrator
Registration window.
n      Also, the Message Drop Service Administrator should listen to and
delete most or all of the Message Drop messages.
5018 (VMD_SHMFAIL), MAJOR
problem with shmem: 
The Voice Mail Database DIP was unable to attach a shared memory
segment.
n     Contact your AT&T Field Service Representative for assistance.
5019 (VMD_MWLUP), inform
MWL update failed: 
The Voice Mail Database DIP has been notified of a failed attempt to light
or extinguish a Message Waiting Lamp. The DIP will initiate another
attempt to update the lamp.
n     If this message occurs frequently, contact your AT&T Field Service
Representative for assistance.
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							Appendix B:  Error Messages
Administration Error Messages
5100 (ADM_SYSERR) MAJOR
 system call failed for , errno Is 
The administration process encountered a system error while trying to
access a file. The value of errno indicates the error reason.
n     Check to make sure the file or directory named in the error
message is not corrupted or missing.
n     Ensure that the / and /usr file systems are not out of free space.
n     There may be a damaged file system (use fsck when the system is
at single-user level) or a disk/disk controller problem.
n     Contact your AT&T Field Service Representative for assistance.
5101 (ADM_MSGERR) MAJOR
 failed with return code  and errno 
The administration process encountered a problem while trying to send or
receive an interprocess communication message. The value of errno
indicates the error reason.
n    Contact your AT&T Field Service Representative for assistance.
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							Appendix B: Error Messages
DCP Communications
Process Error Messages
5150 (DCP_SYSERR) MAJOR
 FAlLED for , errno: 
The DCP communications process encountered a system error while
trying to access a file. The value of errno indicates the error reason.
n     Check the file or directory named in the error message. It may be
corrupted.
n     Ensure that the / and /usr file systems are not out of free space.
n     There may be a damaged file system (use fsck when the system is
at single-user level) or disk/disk controller problem.
n     Contact your AT&T Field Service Representative for assistance.
5151 (DCP_ENOENT) MAJOR
 is missing
The DCP communications process attempted to access a non-existent
file.
n     Contact your AT&T Field Service Representative for assistance.
5152 (DCP_BADFORM) MAJOR
 badly formatted 
The DCP communications process could not use a file because it was not
formatted correctly. A software problem or a file system problem may
exist.
n     Contact your AT&T Field Service Representative for assistance.
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