ATT AUDIX Voice Power Release 2.1.1 Guide

							Appendix B: Error Messages
413 (TSM_NO_SCPT_P), MAJOR
TSM: Cannot open script environment param file:
ret= errno=
TSM failed to open the script environment parameters file. The value of
the errno indicates the reason for the error.
n   Ensure that the file “script_param” exists in “/gendb/data.” This
error message is for an unsupported software feature.
It should not appear. If it appears, it does not have serious implications.
For further information, contact your AT&T Field Service Representative.
414 (TSM_SEP_READ), MAJOR
TSM:Cannot read script environment params: ret=
errno= rec=
TSM failed to read the script environment parameters file. The value of
the errno indicates the reason for the error.
n  Remove the file “script_param” from in “/gendb/data” and recreate
it again. This error message is for an unsupported software feature.
It should not appear. If it appears, it does not have serious implications.
For further information, contact your AT&T Field Service Representative.
415 (TSM_INIT_FAIL), CRITICAL
TSM: Initialization Failure
TSM process cannot be started due to some initialization failure.
n   Stop the system, then restart it.
n   If the failure persists, contact your AT&T Field Service
Representative.
B-II 
						

							Appendix B: Error Messages
416 (TSM_INVLD_MSG), INFORM
TSM: lgnored Message from , content ,
chan : 
TSM did not process a message because it was inappropriate. The
message originator, message content, channel number, and reason for
not processing are specified. TSM will continue execution after reporting
the error.
n   This error does not have serious implications, but it should be
reported to your AT&T Field Service Representative.
417 (TSM_NOSPACE), MAJOR
TSM: No space for , errno 
TSM failed to allocate more space.
n   Ensure that the script is not bigger than the maximum allowed limit.
418 (TSM_TR_CMD), MAJOR
TSM: TR Device Driver Command () Failure: chan
,
board 
TSM failed to execute a TR UNIX system driver command. The command
name and the errno is specified.
n  Contact your AT&T Field Service Representative for assistance.
419 (TSM_TR_CMD), MAJOR
TSM: TR Device Driver Command ( Failure: chan
,
board 
TSM failed to execute a TR UNIX system driver command. The command
name and the errno are specified.
n  Contact your AT&T Field Service Representative for assistance.
B-12 
						

							Appendix B: Error Messages
Voice Response Output Process (VROP)
549 (VROP_RESIZESP), MAJOR
WARNING:
You may need to increase the number of speech buffers (nbufs)
defined in the file /vs/data/spchconfig.
550 (VROP_BADACT), MAJOR
VROP Activity list is corrupted
The activity list data structure in the VROP process is corrupted.
n    Restart the system if this error continues.
551 (VROP_LRULIST), MAJOR
VROP speech buffer Iru data structure is corrupted
The speech buffer data structures are corrupted.
n    Restart the system if this error continues.
552 (VROP_SBM_ERR), INFORM
VROP speech buffer usage count error
The speech buffer usage count has been corrupted.
n     No harmful consequences should ensue, but restarting the system
should correct the error.
553 (VROP_USAGE_CNT), MAJOR
VROP in-use speech buffer in the speech buffer free list
The speech buffer data structures are corrupted.
n     Restart the system if this error continues.
B-13 
						

							Appendix B: Error Messages
571 (VROP_CONFIG), MAJOR
VROP Config file  is incorrect
A line in the spchconfig file is invalid.
n     Edit the file /vs/data/spchconfig and fix the line indicated. The file
should contain a line of the form:
nbufs 40
This line tells the system how many speech buffers to allocate in
memory. The number of speech buffers should be a minimum of
2.5 times the number of equipped voice channels. A default value
will be used if no valid value can be found. The system will need to
be restarted after the file is fixed.
572 (VROP_HWERR), MAJOR
Hardware Error on device , chan 
A hardware error on the indicated system board has occurred.
n     Run diagnostics on the indicated board.
573 (VROP_NOSPACE), CRITICAL
No space availabie in file system 
No free space is available in the indicated speech file system.
n    Remove any unneeded phrases.
n     It is possible that the speech file system is corrupted. Run audit if
you suspect file system corruption.
574 (VROP_BADFS), MAJOR
Error occurred on file system : (run audit when convenient)
A file system error has occurred on the indicated speech file system.
n    Run audit when convenient.
B-14 
						

							Appendix B: Error Messages
575 (VROP_UNIXFIO), MAJOR
Error occurred accessing UNIX file 
An error occurred accessing the indicated UNIX system file. This could be
caused by a disk error or by a corrupted UNIX file system.
n      Reboot the UNIX system if you suspect a corrupted UNIX file
system.
577 (VROP_NONEX), MAJOR
Attempt to use non-existent phrase  in talk file 
A script attempted to access the non-existent phrase indicated.
n     Review your applications and obtain and install a replacement
phrase.
578 (VROP_SHMERR), MAJOR
VROP: error using shared memory region 
An error occurred accessing a shared memory region used to access
speech phrases.
n    Rebooting the system may be required to correct the problem.
579 (VROP_MSGERR), MAJOR
VROP: error using UNIX messages:  (target )
An error occurred accessing a UNIX system message queue.
n    Restart the system to correct the problem.
580 (VROP_UNIXOPEN), INFORM
Error occurred opening UNIX system file 
An error occurred when attempting to open the indicated UNIX system
file.
n    Perhaps the file can be obtained from a recent backup.
B-15 
						

							Appendix B: Error Messages
581 (VROP_TIMEOUT), INFORM
VROP: Timeout detected: action 
A time-out error occurred. These can occur because of other errors in the
system or because of excessive system load.
n       Restart or reboot the system if these errors continue.
582 (VROP_NOACT), MAJOR
VROP: no activity lists are available
The activity list, a data structure used to keep track of speech commands
in progress, has been exhausted causing some play or record operation
to fail.
n     Restart the system if these errors continue.
583 (VROP_BADTAG), INFORM
VROP: lnvalid tag: action : event :
act2 : type 
A software error occurred. These can be associated with time-outs if the
system is experiencing excessive load.
n     Restart the system if the errors continue.
584 (VROP_NOSPCHBLK), MAJOR
VROP: no 
speech buffer blocks available; resizing of spchconfig
recommended
No speech buffer blocks are available in shared memory.
n     Resize the nbufs parameter in the file /vs/data/spchconfig.
B-16 
						

							Appendix B:  Error Messages
585 (VROP_BADCODE), MAJOR
VROP: Software Error detected: action , type 
A software error was detected.
n      Restart the system if the errors continue and contact your
AT&T Field Service Representative for assistance.
586 (VROP_BADPHR), MAJOR
VROP: phrase  in talk file  is bad
The indicated speech phrase is corrupted.
n      Run audit when convenient. The phrase will need to be recovered
from a speech file system backup.
588 (VROP_NOTIMELIST), INFORM
VROP: no timeout lists are available
The time-out list data structure is exhausted. There are no direct harmful
consequences, but the error may be an indication of system problems.
n     Restart the system if the error continues.
589 (VROP_NODIRSLOT), MAJOR
VROP: no directory entry available in file system 
The speech file system directory entries have been exhausted. No more
phrases can be created until the situation is corrected.
n    Remove any unneeded phrases and run audit when convenient.
590 (VROP_BADFREE), MAJOR
Free list is corrupted on file system 
The speech block free list is corrupted on the indicated file system.
n      Run audit as soon as possible to correct.
B-17 
						

							Appendix B: Error Messages
591 (VROP_PLAY_TMOUT), MAJOR
Play request is not serviced fast enough
A request to play phrases has not been serviced fast enough. The system
load is excessive.
n      Attempt to reduce the load on the system to prevent poor service to
customers.
592 (VROP_CODE_TMOUT), MAJOR
Coding request is not serviced fast enough
A request to record a phrase has not been serviced fast enough. The
system load is excessive.
n      Attempt to reduce the load on the system to prevent poor service to
customers.
593 (VROP_FSOPEN), INFORM
Error opening file system 
The system could not open the indicated speech file system. This can be
caused by a disk error or by some system error.
n     Run audit, reboot the system, or replace the bad disk if necessary.
594 (VROP_FSIO), MAJOR
Access error to file system : called from 
An error occurred accessing the indicated speech file system. This can be
caused by a disk error or by some system error.
n     Run audit, reboot the system, or replace the bad disk if necessary.
B-18 
						

							Appendix B: Error Messages 
595 (VROP_BADCMD), INFORM
Unrecognized command received
An unrecognized command has been received by the VROP process.
n     Inform your AT&T Field Service Representative.
596 (VROP_DIORESPAWN), INFORM
DIO process respawned
The DIO process died and respawned.
n      Inform your AT&T Field Service Representative and restart the
system if the error continues.
597 (VROP_TROPEN), MAJOR
Error opening TR device driver
The VROP process failed when opening the IVP (TR) driver. No speech
can be played or recorded on the IVP4 boards until the condition is
corrected.
n   Reboot the UNIX system to correct the problem.
B-19 
						

							Appendix B:  Error Messages
Error Tracker (ET) Process
601 (SHMEM_SHOW), STATUS
Showing State of ET Shmem (ETCOUNTS)
The user asked the Error Tracker (ET) to display the state of its shared
memory (presumably for debugging purposes). This should not occur
spontaneously.
n     If it appears without being requested, inform your AT&T Field
Service Representative. No need for immediate action.
602 (READ_DB), STATUS
Change to Error Rules Rcved by ET
ET just reread its error rules file because it changed. This is an
informational message. No action is required because this is seen only
during system development and startup.
603 (ET_ATT), INFORM
Unexpected EOF on Error Rules File after  Lines
There is an error in the rules file. This message should only be seen
during system development and startup.
n      Correct and recompile the rules file (run ‘mkerr’).
604 (ET_BAD_MSG), INFORM
Invalid msg_id () Received from 
ET received a message it does not understand.
n      Call your AT&T Field Service Representative for assistance when
convenient.
B-20