Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

STATION ATTRIBUTES PROGRMKMiNG 
Digital Data Interface Unit DDIU) [Cont’d) 
B. cbaracttr Length option 
J?rogrammir@ Steps 
1. Press the CHARACTER LENGTH flextble 
button lsutton #2). 
2. Enter a one-digit number for the character 
length of the digit string. 
- 8= 8 character kngtb 
- 9= 9 characterlengtb 
3. Press the HOLD button to save the entry. 
Confiiation tone is heard and the display 
will now update. Description 
CHARACTER =NGTFk Eght bit characters 
are typically used. without the need for...

sgXf’ION ATi-RifBm PRGGRAMMIIW iqfinike DVX’ and DVX’ 
Dtgttal lgty T&phone Systems 
PAGE “B” STATION ATTRIBUTES [Cont’dI 
730.4 FLExfBLE PORT ASSIGNAUENT 
FEATURE 
Pl-ogm steps 
If the Station numbers need to be relocated to 
different ports: 
a. Press FLASH and dial [52). The following 
message is shown on the display phone: 
--::::-,,,.,.,,,j 
b.The buttons 
1 through 7 indfcate cards 1 
through 7. When the relocation 
program is 
initially entered, Button # 1 will be lit indi- 
cating that the user...

i@ite DVX’ and DVX” 
D&&al Key Telephone Systems AuTOM&TIC CALL DISTFUMJTION 
(ACD) 
SECTION 740 
AUTOMATIC CALL DISTRIBUTION (ACD) 
740.1 ACD GROUP ??ROGmG 
Pro@axnming steps 
If the system is in the programming mode, 
continue using the program codes. If starting to 
program here, enter the programming mode. 
Refer to Sec. 700.2, Program Mode Entxy (Key 
Station). 
lf ACD Groups are to be assigned: 
1. Press FLASH and dial [SO]. The fokwlng 
message is shown on the display phone: 
.~! 
WhfflT: 
- X=...

AmOBdAmc CALL DISTRIBUTION (ACD) i#nite DVX’andDVXn 
Digital Key Telephone Systems 
AUTOM&I?C CALL. DISTRIBUTION [Cont’d) 
A Alternate ACD Group &siggament 
Prog-rq steps 
To program an alternate group: 
1. Press the ALTEXNA~ ACD GROUP flex- 
ible button putton #Q). 
2. Enter the three-digit pilot number (550 to 
557) of the desired alternate ACD group. 
3.Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
witl now update. Description 
ALTERNATE ACD GROUP. An alternate...

@#i&e DVX’~dDl%Xn 
Di@al Fky Telephone Systems AUTOMATXC CALL DISTRIBUTION (ACD) 
AUTOMATfc CALL DISTRIBUTION (Cmt’d) 
C. ACD Recorded Announcement 
Assig--tb) IRAN] 
Proprammirlg steps 
To program a Recorded Announcement: 
1. Press the ANNOUNCEMENT TEKS flexible 
button (Button # I 1. 
2. Enter one of the following digit sequences: 
- 1# = RAN port speciiied in Table I 
wiIl be used. 
- through 
- 8# = RAN port specified in Table 8 
will be used. 
Example: 
- 1.2=Port1wiIIanswert.hecall:port 
2 will...

Atomic CALL DISTRIBUTION (ACD) 
iqfinite? DVX’andDV2C” 
Digital Key Telephone Spetems 
Atomic CALL DISTRIBUTION [Cont’d) 
E. ACD Station l&d@Imcnt(e] 
Prog * g steps ’ 
To program stations into a ACD group: 
I.Press the Page “B” fl&ble button [Button 
# 191. The folIowing message is shown on 
the display phone. 
i EO5533 ### ### ### ### 
### ##I## #### ### 
Where: 
- X= ACD Group Number (l-8) 
- B= Page -B” parameters 
- ###= ACD Station assignments 
2.The top left button in the flexMe button 
field will...

imite DVX I and DVX u 
D@tal FSey Telephone Sy8tems AUTOMATXC CAU DISTRIBUTION [ACD) 
AUTOMATIC WL DXSTRIBUTION (Cont’d] 
740.2 ACD TIMERS 
Programming Steps Description 
I~ACD thmrs are to be changed: 
a. Press FLASH and dial [6l]. The folkwing 
message is shown on the display phone: Six timers for ACD operation are programmable 
on a system-wide basis. The ACD timers in- 
clude: 
A RingTimer, Message Interval Tier, an 
Overflow Timer, a Auto Wrap-Up Timer, a 
No/Answer Recall Tiier. and a No/bwer Re-...

AUTOMATIC CALL DISTRIBUTION (ACD) iqjinite DVX’andDVX” 
Mgital Key Telephone Systems 
ACD TIMERS 
(Cont’d) 
B. ACD Mefaage Interval T+zr 
FrogI - gsteps 
To make a change to the ACD Message Interval 
Timer: 
1. Press the MIT TIMER flexible button (But- 
ton #2). The following message is shown on 
the display phone: 
2. Enter the three-digit timervahxe on the dial 
pad which corresponds to 000-600 sec- 
onds. 
3.Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now...

iqfidte DVX’andDVXn 
Dj@d Key Telephone System8 A~oI~~~A~I-IC CAu DISTRIBUTION (ACD) 
AUTOIktb%-l’IC CALL DISTRIBUTION (Cmt’d) 
ACD TIMERS (Cont’d) 
D. ACD 
Auto Wrap-Up Timer 
Progl ’ n Steps 
To make a change to the ACD Auto Wrap-up 
Timer: Description 
1. Press the AUTO-WRAP TIMER flexible but- 
ton (Button #4}. The follcMng message is 
shown on the display phone: 
ACD AUTO-WRAP TIME& After completion of 
a ACD call (on-hook) the agent will not be 
subjected 
to another ACD call for the duration 
of...

AlJTOMATIC CALL DISTRIBUTION (ACD) 
itlfnite DVX’andDvx” 
Digital 
3ey Telephone Systems 
AUTOB&WIC CALL DISTRIBUTION (Cant’d) 
ACD TIMERS @~nt*d] 
F. 
ACD No-Answer Retq Timer 
F?rogramdng Steps 
To make a change to the ACD No-Answer Retry 
Timer: 
l.PresstheNO-ANSWERREXRYTMERfiex- 
ible button mutton #61. The followmg mes- 
sage 
is shown on the display phone: 
2. Enter the three-digit value on the dial pad 
which corresponds to 000-999 
seconds. 
3. Press the HOLD button to save the enn-y....