Toshiba Strata Dk Electronic Telephone User Guide

							The Grand Tour
Conference Calls
Strata DK Electronic Telephone 5/9939
Conference Calls
This feature enables you to add other parties to an existing call. The following 
conferencing configurations are possible:
©Up to two stations and two CO lines.
©Up to three stations and one CO Line.
©Up to four stations.
The new station is not conferenced unless its user lifts the handset or presses a [DN] to 
answer.
Date/Time/Day Adjustment
This feature is performed from a designated station. See the System Administrator’s 
Guide
 for instructions. 1. Press 
&21)7516. You hear dial tone and the [DN] or line LED flashes 
(conference-rate).
2. Dial a [DN] or access 
a CO Line and dial 
the telephone number 
to be conferenced.If you receive a busy tone or no answer, press 
&21)
7516
 to return to the original connection.
3. Press 
&21)7516,
when the called party 
answers.All parties are conferenced. If the second call was 
placed on a [DN] or CO Line that appears on your 
telephone, the LED also flashes (in-use rate).
Repeat the procedure to add other CO lines or [DNs], 
remembering not to exceed the allowed number. 
						

							The Grand Tour
Direct Inward System Access (DISA)
40Strata DK Electronic Telephone 5/99
Direct Inward System Access (DISA)
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones 
can call on CO lines programmed for DISA and dial a [DN] or outgoing CO Line 
without going through an attendant or operator. See the System Administrator for this 
number.
ä To make an internal DISA Call
ä
 To make an external DISA Call1. Dial the DISA CO 
Line telephone 
number.You hear a ringback tone signal, then an internal dial 
tone for 10 seconds.
If you do not dial within 10 seconds, the system 
automatically causes the DISA CO Line to ring a 
telephone or group of telephones designated in system 
programming. Then, if the call is not answered within 
15 seconds after the ringing starts, it disconnects.
2. Dial a [DN]. You hear ring tone. When the station answers, you are 
connected.
NoteIf the call is not answered after 6 rings or 24 
seconds, (whichever comes first) you hear busy 
tone.
3. Press 

 anytime you 
hear busy tone and 
repeat Step 2 to make 
another call. NoteTo call another station after completing a DISA 
station call, the internal party must transfer you. 
Station and System Page cannot be accessed on 
DISA calls.
1. Call the DISA CO 
Line telephone 
number.You hear a ringback tone signal, then an internal dial 
tone for 10 seconds.
If you do not dial within 10 seconds, the system 
automatically rings the DISA CO Line as a normal 
incoming call. Then, if the call is not answered within 
15 seconds after the ringing starts, it disconnects. 
						

							The Grand Tour
Direct Station Selection (DSS)
Strata DK Electronic Telephone 5/9941
Direct Station Selection (DSS)
This optional feature enables you to use a 66 button to connect directly to another 
station. The LED of the button shows the status (idle/busy) of the station and/or the 
station’s [PDN].
For example, a station DSS LED shows busy (light steady red) when the station is:
©Busy on a call on any button or is in the DND mode.
©Idle, but all appearances of the [PDN] are in use by other stations.
äTo connect directly to another station [PDN]2. Dial a CO Line or CO 
Line access code 
when you hear dial 
toneIf you do not hear dial tone, you must also dial a DISA 
security code. See Table 7 on Page 64. 
...or dial a CO Line 
or CO Line access 
code and then a 
DISA security code.You hear dial tone. 
NoteSee the System Administrator for the DISA 
security code number. If the correct code is not 
entered, the call disconnects.
3. Dial a telephone 
number.If set in system programming, both parties hear a 
warning tone approximately 4, 10, or 20 minutes after 
the call was made. Press 
 to reset the timer each time 
the tone sounds (for an additional 4, 10, or 20 
minutes). If you do not press 
, the call disconnects 
approximately one minute after the tone.
1. Press 
66, while 
connected to a CO 
Line or another 
station.The original party is put on hold. You can call a station 
even if the DSS LED shows busy (steady red). 
						

							The Grand Tour
Do Not Disturb (DND)
42Strata DK Electronic Telephone 5/99
Do Not Disturb (DND)
If your station is in the DND mode, internal, external and transferred calls do not ring 
your station and OCA calls are denied. You can continue to make calls while in the 
DND mode.
If your [PDN] or [PhDN] appears on other stations, the calls flash on your station and 
flash or ring the other stations. Other stations can answer your calls or you can, even 
while your station is in the DND mode.
Your “alert partner” telephone can override your DND and signal your telephone by 
pressing 
$/(57(a). Telephones with DND Override can also call your telephone.
Notes
lCalls forward from your station immediately, while in the DND mode, if 
it is set for Call Forward-Busy or Call Forward-Busy/No Answer.
lIf you press 1 while a call is ringing, the ringing stops, but the LED 
continues to flash. 2. Announce the call
...or transfer the call 
by hanging up
...or transfer the call 
by pressing
5/6$16.
NoteYou can transfer the call to an idle or busy 
station.
äPress 
1The LED lights steady red and DND mode is 
activated.
...or press it again to 
deactivate the 
feature. 
						

							The Grand Tour
Door Lock
Strata DK Electronic Telephone 5/9943
Door Lock
Your telephone may have up to five 5/.(a) buttons, which enables you to 
unlock a door.
Door Phones
Door phones are used to call digital/electronic telephones selected in system 
programming. When a door phone calls, you hear a distinctive ringing tone, one or 
five times (set in system programming). You can also call a door phone and monitor 
the surrounding area. The number of possible door phones vary by Strata DK system, 
with up to 12 as the maximum for larger systems.
LCD telephones display the door phone ID when calls are 
made to/from door phones. This helps you identify the door 
phone [DN]. For example, door phone 1A corresponds to 
Door Phone [DN] 
, 1B to , etc. äPress a door lock 
button:The door unlocks for three or six seconds (set in 
system programming). The Unlock Door LED is lit 
while the door is unlocked.
Location
5/.
5/.
5/.
5/.
5/.
NO. 204
DOOR PHONE 1A 
						

							The Grand Tour
Door Phones
44Strata DK Electronic Telephone 5/99
äTo answer a door phone call
äTo pick up a door phone call ringing at another telephone
äTo call/monitor a door phone1. Lift the handset
...or lift the handset 
and press 
/,1(.You hear dial tone.
2. Dial the door 
number:
Door Phone  Location
1A
1B
1C
2A
2B
2C
3A
3B
3C
4A
4B
4C
äPress [DN] + . The [DN] LED flashes (in-use) and you are connected 
to the door phone.
Note access is a system option that may not 
be turned on for your system.
1. With the handset 
off-hook, press a 
[DN].You hear dial tone and the LED flashes (in-use).
2. Dial the [DN] for the 
desired door location.A two-way talk-path exists between your telephone 
and the called door phone. You can audibly monitor 
the area around the door phone. 
						

							The Grand Tour
DTMF Tone Dialing with * and #
Strata DK Electronic Telephone 5/9945
DTMF Tone Dialing with * and # 
You may have to send 
 and  DTMF tones to some devices or services, such as a 
voice mail device or computer output service. DTMF tones are automatically enabled 
on stations with 
5/ and 66. If you do not have 66 and 5/, you must first dial 

,  to enable these tones.
This feature disables the Speed Dial feature during the call. Speed Dial is restored 
when you complete the call or place it on hold.
äTo output 

 and  DTMF tones on a telephone without a SDS/RDLbutton
Emergency Ringdown/Hotline Service
The Emergency Ringdown or Hotline Service feature enables standard telephones to 
automatically ring a designated extension by going off-hook. Electronic telephones 
cannot perform this feature, but they can receive Emergency Ringdown or Hotline 
Service from standard telephones. 
Emergency Ringdown is used in healthcare facilities, where it 
is used to assist callers who may not be able to complete a call 
by dialing. An example of an incoming Emergency Ringdown 
call is shown on the right. The calling [DN] and “Ringdown” displays whether soft 
keys are ON or OFF.
This same feature is also known as Hotline Service and is often used for telephones in 
hotel/motel lobbies.
NoteDoor phone [DNs] can be stored on 6 
buttons. 
“Speed Dial–Advanced Features” on 
Page 62.
äPress 

, then You can now output 
 and , DTMF tones, and digits 
~ for the duration of the outside call. This 
procedure must be repeated on each call when you 
require such output.
RINGDOWN205 CALLING 
						

							The Grand Tour
Group Listening
46Strata DK Electronic Telephone 5/99
Group Listening
This feature enables you and people near your telephone to hear the called party over 
your speaker, but the called party cannot hear you. You can alternate between parties 
as long as the handset is off-hook.
äTo deactivate group listening
Handsfree Answerback
You can talk back to internal or incoming Tie-line calls without lifting the handset.äWhen your telephone 
is off-hook on a call, 
hold down 
63.5.The SPKR LED lights red.
The person to whom you are talking can be heard 
through the telephone speaker. The person cannot hear 
you.
äRelease 
63.5. The SPKR LED turns OFF. You can talk through the 
handset.
äPress 
0,&. When the call comes into your station, do not lift the 
handset; speak toward the telephone in a normal voice 
level. You hear a single long tone, followed by the 
caller’s voice.
The LED flashes (incoming call). The MIC LED 
lights steady red, indicating your microphone is 
active. The SPKR LED flashes red.
If you have a speakerphone, the performance is better 
if you press the called [DN] button first.
Notes
lA [DN] must be pressed or the handset must be 
taken off-hook to actually answer the call. This is 
necessary before transferring or placing an 
internal call on hold. 
						

							The Grand Tour
Handsfree Monitoring
Strata DK Electronic Telephone 5/9947
Handsfree Monitoring
Calls placed on hold by an outside party may be monitored handsfree. This feature 
frees you from having to hold the handset to your ear until the outside party returns to 
the call.
ISDN Outgoing Calling
This feature enables you to make outgoing calls using an Integrated Services Digital 
Network (ISDN) trunk, provided that you are connected to a Strata DK40i or a DK424 
system with Release 4.0, or higher, software and that you subscribe to ISDN lines. 
ISDN trunks offer faster call connection setup, and they also provide more connection 
circuits.
Making an ISDN outgoing call will either be handled automatically with a timer or by 
you initiating the ISDN “Start” sequence. The method depends on your system’s 
programming. See your System Administrator to determine the method.
lYou can press 92/ to control the volume of the 
Handsfree Answerback caller’s voice and ring 
tone (see “Volume Controls” on Page 11 for more 
information).
1. Press and hold 
63.5.The SPKR LED lights red.
2. Place the handset 
on-hook.The SPKR LED stays on and you can hear the other 
party through your telephone speaker.
3. Release 
63.5.
For privacy, press 0,& to turn the microphone off, 
otherwise, your conversations may be heard.
4. Lift the handset when 
the party returns.
NoteYour telephone’s 0,& can be set in system 
programming to switch ON/OFF with one 
touch, to switch OFF only while pressed and 
held, or to be either ON/OFF at the start of 
handsfree dialing. See your System 
Administrator if you want the setting changed. 
						

							The Grand Tour
Message Waiting
48Strata DK Electronic Telephone 5/99
äTo make an outgoing call to an ISDN trunk
Making an Outgoing Call with a Subaddress to an ISDN Trunk
Subaddress digits may be required for dialing another department, or to send a call to 
equipment, such as a printer. If you need to enter subaddress digits, follow these 
instructions:
Message Waiting
All telephones have a standard MW/FL LED for receiving/retrieving messages left by 
callers that called a [PDN] that was busy or did not answer. Telephones that own 
[PhDNs] can also have up to four additional (flexible) message waiting [PhDN/MW] 
buttons and LEDs. The fourth message waiting button is reserved for the Message 
Center.
The MW/FL LED at the called station flashes to notify you that someone called while 
you were busy on another call or away from your office. You can call the other party 
back by pressing the 
0:)/ button. Voice mail devices, as well as people, can leave 
message waiting indications.1. Access an outside CO 
line
2. Dial the number.  
3. Press 
67$57. The dialed digits will not be sent until you press this 
button or until the timer expires.
1. Access an outside CO 
line
2. Dial the number.  
3. Press 
68%. This informs the system that the following digits are 
the subaddress. 
4. Enter the subaddress.
5. Press 
67$57. The dialed digits will not be sent until you press this 
button or until the timer expires.