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Toshiba Strata Dk Electronic Telephone User Guide

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    							LCD Operation
    Name/Number Display
    Strata DK Electronic Telephone 5/9999
    äTo erase name/number display
    1. Press [DN] + 
    . Current information 
    displays on the lower line of 
    the LCD. You are asked for 
    the user name.
    2. Press 
     in the alpha 
    mode to enter blanks.Blank characters replace the information.
    3. Press 
    63.5. The information is erased and the [PDN] of the 
    telephone is displayed.
    USER NAME ? 
    						
    							LCD Operation
    Name/Number Display
    100Strata DK Electronic Telephone 5/99 
    						
    							Strata DK Electronic Telephone 5/99101
    DSS Console3
    This chapter provides an overview of the Direct Station Selection (DSS) Console that 
    is available for system operators who do not have an attendant console. It describes 
    the features buttons and their associated LEDs. It applies to the DSS Console models 
    HDSS2060 (see Table 10 on Page 102), HDSS1060, and HDSS6560.
    The DSS Console operates alongside of a electronic telephone to provide the 
    telephone with 60 additional feature buttons. The buttons can be programmed for:
    ©&2 Line access
    ©$OO&DOO3DJH
    ©1LJKW7UDQVIHU
    ©6WDWLRQ and/or 6\VWHP6SHHGLDO
    LEDs on the HDSS2060, HDSS1060, and HDSS6560 models light or flash red. For 
    the HDSS2060 and HDSS1060 models, the CO and [DSS] LEDs act in the same 
    manner as the electronic telephone and other LEDs on both of these models is red 
    when activated. 
    						
    							DSS Console
    [DSS] Buttons
    102Strata DK Electronic Telephone 5/99
     
    [DSS] Buttons
    Each [DSS] button is associated with a particular station in your telephone system. It 
    can be used to transfer an outside call to the associated station or to make a direct call 
    to the associated station. The [DSS] LED lights steady red when the station associated 
    with the [DSS] is ringing, busy on a call, or in the DND mode. When the associated 
    station is idle, but all appearances of the station [PDNs] are busy or in-use by other 
    stations, the [DSS] LED lights steady red.
    Note[DSS] buttons cannot call stations [PhDNs], Distributed Hunt Groups [DNs], 
    or ACD Groups.
    209
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    200219
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    210229
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    220239
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    230249
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    240NT
    AC
    257
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    250
    2039
    Notes
    lThe button numbers 
    shown in this figure 
    are examples only 
    and may not reflect 
    the numbers on your 
    particular station 
    equipment.
    lNot available on 
    DK14 systems. 
    						
    							DSS Console
    Features
    Strata DK Electronic Telephone 5/99103
    Features
    The LED color indications described here apply to DSS Console models HDSS2060 
    and HDSS1060. Flash conditions described here apply to all DSS Console models.
    Calling a Station
    To call a station [PDN] from a DSS Console, press the [DSS] associated with the 
    station. A station call with a [DSS] button can be made on-hook or off-hook and with 
    Voice First or Tone signaling. After pressing the button, treat the call like any other 
    station call made from a electronic telephone.
    [DSS] LEDs show if the associated station is idle or busy. The LED is steady red if the 
    station is busy or ringing, and is not lit if idle. If all the station’s PDN buttons are 
    being used by other stations, the [DSS] LED of the station lights steady red, but the 
    station may be idle. If the station is in the DND mode, its [DSS] LED lights steady 
    red.
    Transferring a Call
    You can transfer internal or outside calls to an idle station from a DSS Console. You 
    can transfer a call to a busy station from your DSS Console. Use [DSS] to transfer the 
    call, even though the [DSS] LED for the station you are transferring to is red.
    äTo transfer a call to an idle station
    1. Press the [DSS] 
    button associated 
    with the called 
    station.The call is automatically placed on hold. The CO or 
    [DN] LED flashes at double the on-hold rate, and the 
    [DSS] LED flashes.
    You hear a single-ring tone. If using the tone signaling 
    mode, you hear successive ring tones.
    2. Announce the call.With tone signaling, you have to wait for the called 
    station to answer before announcing the call.
    3. Hang up.The call rings the called station when you hang up. 
    While the called station is ringing, the [DSS] LED is 
    steady red, and the CO LED flashes at the on-hold rate 
    or if on a [DN] button, it goes idle. 
    						
    							DSS Console
    Features
    104Strata DK Electronic Telephone 5/99
    äTo transfer call with camp-on to a busy station
    Answering a (CO Line)
    If your DSS Console is equipped with a &2 button, you can answer CO Line calls 
    from the console as you would from a electronic telephone. See Chapter 1 – The 
    Grand Tour, beginning on Page 60 for detailed information.
    äPress the flashing 
    &2.When the called station answers the call, the [DSS] 
    LED stays steady red, and the CO LED becomes 
    steady red.
    If the station does not answer before a period set in 
    system programming, the call recalls your station.
    1. Press [DSS] 
    corresponding to the 
    busy station.You may hear a busy tone. The original caller is 
    placed automatically on hold. The CO or [DN] LED 
    flashes at double the on-hold rate, and the [DSS] LED 
    remains steady red.
    2. Hang up.
    The call rings the called station once with the camp-on 
    tone. While the called station is receiving this tone, the 
    CO LED on your telephone flashes (on-hold rate) or if 
    you are on a [DN] button, it goes idle. The [DSS] LED 
    remains steady red.
    When the called station answers the transferred call, 
    the CO LED becomes steady red. The [DSS] LED 
    remains steady red.
    NoteIf the busy station is in the DND mode, the call 
    is not transferred, but recalls your telephone 
    immediately.
    If the call is not answered after a specified recall time 
    set in system programming, camp-on is cancelled and 
    the transferred call rings back. 
    						
    							DSS Console
    Features
    Strata DK Electronic Telephone 5/99105
    Speed Dial
    Your DSS Console may be equipped with 6 buttons that can be programmed to dial 
    telephone numbers or to access features. 
    6 buttons on the console function like 6 
    buttons on electronic telephones. Chapter 1 – The Grand Tour, beginning on Page 17 
    for detailed information.
    Paging
    You can make an announcement page to a group of station telephone speakers selected 
    in system programming with 
    $& on the DSS Console. 6 (if programmed) can be 
    used for page announcements. “All Call Voice Page” on Page 21.
    Call Forward Override
    Either the [DSS] buttons on your DSS Console or the dial pad on the associated 
    telephone can be set in system programming to ring stations that are in the Call 
    Forward mode instead of being forwarded. Usually the console’s telephone is the unit 
    activated to perform this function. This feature can be used to notify a person who 
    forgets to deactivate the Call Forward feature after returning to the office.
    Important!DSS buttons cannot override Call Forward.
    äTo override call forward with your DSS associated telephone
    äTo override call forward with your DSS Console
    äPress the station [DSS] set for call forward.
    Night Transfer
    You can use the DSS Console to make the system ring different telephones for 
    incoming calls during different times of the day. See the Strata DK System 
    Administrator Guide for more information on Night Transfer. 1. Press 
    &21)7516 
    or [PDN].
    2. Dial the station 
    number set for call 
    forward.Make the call as you would from any other station. 
    This procedure assumes your station has a typical 
    program setting. 
    						
    							DSS Console
    Features
    106Strata DK Electronic Telephone 5/99 
    						
    							Strata DK Electronic Telephone 5/99107
    Access CodesA
    This appendix contains access codes for outside Speed Dial (SD) numbers, CO lines, 
    Paging Group and Paging Zone Codes.
    CO Line Access Codes
    CO lines are used when you dial an outside number. If your telephone does not have a 
    &2 button, you can enter the appropriate code listed in Table 11 on Page 108 to access 
    an outside line.
    You can also store the code on a 
    6 button for one-touch access. If you are storing a 
    CO Line access code onto a Speed Dial code, enter 
     before the CO access code 
    (e.g., to store code 
    , enter ).
    In some systems, 
     is used as a general group code or to access Least Cost Routing 
    (LCR). System users are required to dial 
     in order to access an outside line. If you 
    press 
     in a system programmed with LCR, you may not hear internal dial tone, 
    depending on system programming.
    See your System Administrator for the code which applies to your telephone. 
    äTo access a line
    äPress [PDN] + CO Line Access Code. 
    						
    							Access Codes
    Feature Access Codes
    108Strata DK Electronic Telephone 5/99
    Notes
    ©accesses LCR or general line group.
    ©a accesses line groups 1~16, respectively.
    ©a accesses individual lines 1~200, respectively.
    Feature Access Codes
    See Table 12 on Page 109.
    Paging Access Codes
    Your telephone can be assigned to page groups. Telephones can be a member of more 
    than one group and each group can have as many as 120 stations. Station users can 
    access each group separately by dialing an access code (Tables 12~13 on Page 109).
    Table 11 CO Line Access Codes 
    SystemCO Line Access Codes
    DK14
    
    oraora
    DK16e
    
    oraor a
    DK40i
    
    oraor a
    DK424 (RCTUA)
    
    or~ora
    DK424 (RCTUBA/BB)
    
    or~ora
    DK424 (RCTUC/D)
    
    oraora
    DK424 (RCTUE/F)
    
    oraora 
    						
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