Toshiba Strata Dk Electronic Telephone User Guide

							The Grand Tour
Alarm Reset
Strata DK Electronic Telephone 5/9919
Alarm Reset
Your Strata DK system can be connected to a facility alarm system. All telephones 
produce a startling tone whenever this alarm is activated.
äTo reset the alarm
ä Press 
$/50.
Alert Signaling
Alert Signaling enables you to send an alert sound to a designated station or partner by 
pressing a single button. This feature is based on the “buzz” key, where, for example, 
a manager might alert an administrative assistant to enter the office.
You can have as many as four Alert Signals to send or receive to/from other 
telephones. An Alert Signal is sent even if the alerted telephone is busy (on/off-hook) 
or in the DND or Call Forward mode.
äTo send an Alert Signal
äPress 
$/(57 and an alert tone sounds at the designated station.
Attendant Console Calling
Up to four Attendant Consoles can be installed per system. There can be up to three 
ways to call the Attendant Console depending upon system programming.
1. Press a [DN] + 
.
The call rings the Attendant Console  
button. 
2. Dial 
.
The calls rotate between the consoles, if more than 
one console is installed. 
						

							The Grand Tour
Automatic Busy Redial (ABR)
20Strata DK Electronic Telephone 5/99
äTo call a specific console
äTo call all consoles for an emergency
Automatic Busy Redial (ABR)
After reaching a busy outside number, you can activate ABR so that the Strata DK 
system automatically redials the number at regular intervals. If the system redials an 
outside number that is still busy, ABR resets and tries again. This feature may not be 
allowed on some (or all) lines in your system—depending on the telephone line type 
connected.
ABR is not attempted while your station is busy, but continues 
to time-out. The system inserts a pause (
P) on your LCD 
before redialing the number.äPress a [DN] + the 
console [DN].The call rings the console 
,Q1 (incoming [DN] 
button).
NoteYour System Administrator can provide the 
Attendant Console 
,Q1s.
Press [DN] + 
.  The call rings the (PJU button on all attendant 
consoles.
1. Press 
$%5The LED flashes red.
...or 
&21)7516 + 
.You hear confirmation tone.
2. Hang up
...or press 
63.5.The system redials, up to 15 
times, every 30 or 60 
seconds depending on 
system programming.
Your telephone receives ring 
tone, when ABR dials the 
number if it is available.
The [DN] or CO and SPKR LEDs flash.
NO. 202
P555 3700
NO. 202
ABR SET 
						

							The Grand Tour
All Call Voice Page
Strata DK Electronic Telephone 5/9921
äTo cancel ABR
äPress 
$%5
...or [DN] + .
All Call Voice Page
You can make an All Call Page to electronic telephones assigned to the “All Call Page 
Group.” Stations are assigned to the “All Call Page Group” in system programming.3. Lift the handset or 
press 
63.5 and wait 
for the party to 
answer.If you do not pick up the handset or press 
63.5 
within 30 seconds after a connection is made, you hear 
a muted ring for another 30 seconds, then the call 
disconnects.
1. Press 
$&
...or [DN] + .The 
$&button pages “All Call Page” telephones, but 
does not access external page speakers.
Note
 may also Page external speakers as well as 
“All Call Page” telephones depending on 
system programming.
2. Make your 
announcement in a 
normal voice level 
and repeat it.
3. Hang up. 
						

							The Grand Tour
Automatic Callback (ACB)
22Strata DK Electronic Telephone 5/99
Automatic Callback (ACB)
After reaching a busy/DND station, you can set ACB to have the system call you 
when the called station becomes available. You can also set ACB to place you in a 
queue for an available CO Line, if you reach a line group in which all lines are busy.
1. Press 
$&%
...or .You hear a busy tone, 
followed by dial tone for 
two seconds, then busy tone.
When you set ACB at a 
busy line group, its access 
code number (
801) displays.
2. Hang up
...or press 
63.5.You can make other calls while waiting for the called
station/line to become available.
Your telephone rings at a 
fast rate when the called 
station or CO Line is idle.
The busy or DND station 
LED flashes (incoming call) 
and its number (
210) 
displays when it is available.
The CO Line LED from which you attempted to first 
access the line flashes red (incoming call rate). The 
seized line number (
3) is displayed.
3. Press [DN] to answer 
the call within three 
rings.After you answer, you hear a single tone, and the LED 
flashes. 
If you hear a busy tone after answering a callback, the 
called party is already on another call or the line has 
been seized. Your request is not cancelled. You are 
called again the next time the line is idle.
If the original call was made using LCR, the telephone 
number is automatically dialed. If you did not use 
LCR, you have to redial the telephone number.
NO. 204
INT 210 ACB SET
NO. 204
INT 801 ACB SET
NO. 204
210 ACB
NO. 204
LINE 3 ACB 
						

							The Grand Tour
Automatic Hold
Strata DK Electronic Telephone 5/9923
äTo cancel ACB to a busy or DND station
äPress 
$&% or [DN] + .
Automatic Hold
Automatic Hold enables you to automatically place a call on hold by pressing another 
outside 
&2 or [DN] button—there is no need to press +2/. Your telephone must be 
programmed for this feature, otherwise existing calls drop if you do not press 
+2/ 
before answering or making another call.
äTo switch between held calls
Background Music (BGM)
If BGM is enabled, you can turn it ON/OFF for your individual station speaker.
NoteBGM over external speakers is controlled by the System Administrator. äPress a 
&2 or [DN].
You can make or receive a new call while on another 
call. The LED of the accessed CO flashes (in-use), and 
your first call is put on hold (LED flashes on-hold).
äPress the 
&2 or [DN] 
of the held call.The LED of the CO just accessed flashes (in-use). The 
LED of the CO or [DN] placed on hold flashes (on-
hold).
äPress 
%*0Toggles BGM ON/OFF.
...or [DN] + 
 + 
63.5.Turns BGM ON.
äPress [DN] + 
 + 
63.5.Turns BGM OFF.
NoteIgnore busy tone after dialing  and . 
						

							The Grand Tour
Call Forwarding
24Strata DK Electronic Telephone 5/99
Call Forwarding
If your telephone has been system programmed for a &DOO)RUZDUG button, you can 
use a 
&DOO)RUZDUG button to set the feature for a [PDN].
If your telephone has more than one [DN], you can assign Call Forward destinations 
for each [DN] on your telephone (one [PDN] and up to eight [PhDNs]). Each [DN] 
can be independently set for a different Call Forward feature.
Call Forward must be set before the call is received and has priority over the Station 
Hunt feature. To set call forward from a [PDN] or [PhDN], you must set the call 
forward from your telephone, and it must be programmed as the owner of the [PDN] 
or [PhDN].
NoteIf you hear a re-order tone when following any of the Call Forward steps, your 
telephone is not the owner of the [PDN]/[PhDN].
After Call Forward is set, the following calls to your station are forwarded except in 
Call Forward-External mode:
©Internal calls (handsfree and OCA calls optionally may or may not).
©Auto Attendant calls.
©CO Line calls that ring only on your station.
©Transferred CO Line or station calls.
NoteCO lines that ring more than one station do not forward.
Access Codes
If your telephone has not been programmed for &DOO)RUZDUG buttons or you are 
forwarding a [PhDN], you must use access codes, such as 
,  to set the Call 
Forward feature.
LCD Telephones
The LCD on your telephone provides you with call forwarding information. The LCD 
examples below are identical to those on your telephone LCD. At times, the entries on 
the display scroll off the LCD and only portions of the entries remain. 
						

							The Grand Tour
Call Forwarding
Strata DK Electronic Telephone 5/9925
Call Forward–All Calls
This feature enables you to forward all calls automatically to another station. Your 
station does not ring.
äTo cancel a Call Forward–All Calls
äPress 
&)$& + 63.5
...or [PDN] +  + 63.5.
Call Forward–Busy
Call Forward–Busy forwards calls immediately when your station, [PDN], or [PhDN] 
is busy or in the DND mode. On “Tone First” systems, if your [PDN] appears on more 
than one button on your telephone, Call Forward Busy forwards calls only when all 
[PDN] buttons are in use; if there is an idle [PDN], it flashes or rings when called. On 
“Voice First” systems, Call Forward Busy forwards all calls any time your telephone 
is in use.1. Press 
&)$&
...or [PDN]/[PhDN] + 
.The LED flashes red. You 
hear confirmation tone after  is dialed.
2. Enter the destination 
[DN].
3. Press 
&)$&
...or 63.5 (if access 
code used).The LED is steady red and 
calls forward to the stored 
directory number (203).
1. Press 
&)%
...or [PDN]/[PhDN] + 
.The LED flashes red.
You hear confirmation tone 
after  is dialed.
NO. 201
CALL FORWARD TO
NO. 201CALL FORWARD TO 203
CF-A 201-203
JAN 01 TUE 12: 19
NO. 201
CALL FORWARD TO 
						

							The Grand Tour
Call Forwarding
26Strata DK Electronic Telephone 5/99
äTo cancel a Call Forward–Busy
äPress 
&)% + 63.5.
...or [PDN] + 
 + 63.5.
Call Forward–No Answer
This feature forwards all calls to your station if you fail to answer within a designated 
time (set by you when you enable the feature). Your station can be programmed to 
bypass Call Forward-No Answer when receiving Voice First (handsfree). Callers can 
activate ring first by dialing 
 during their voice announcement. 2. Enter the destination 
[DN].
3. Press 
&)%
...or 63.5 (if access 
code used).The LED is steady red and 
calls forward to the stored 
directory number (203).
1. Press 
&)1$
...or [PDN]/[PhDN] + 
.The LED flashes red.
You hear confirmation tone 
after  is dialed.
2. Enter the destination 
[DN].
3. Press 
66
...or 
 if your 
telephone does not 
have the 
66 button.Skip this step, if you 
pressed 
&)1$ in step 1.
The pre-set time delay for 
calls forwarding is 12 
seconds.
NO. 201
CALL FORWARD TO 203
CF-B 201-203
JAN 01 TUE 12: 19
NO. 201
CALL FORWARD TO
NO. 201
CALL FORWARD TO 203
NO. 201ALL FORWARD TO 203* 
						

							The Grand Tour
Call Forwarding
Strata DK Electronic Telephone 5/9927
äTo cancel a Call Forward–No Answer
äPress 
&)1$ + 63.5.
...or [PDN] + 
 + 63.5.
Call Forward–Busy/No Answer
This feature forwards all calls to your station immediately whenever you are busy, in 
the DND mode, or after ringing and you do not answer the call within a designated 
time (set by you when you enable the feature). Your station can be programmed to 
bypass Call Forward/No Answer when receiving Voice First (handsfree). Callers can 
activate ringing and Call Forward by dialing 
 during their voice announcement.
On “tone-first” systems, if your [PDN] appears on more than one button on your 
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use; 
if there is an idle [PDN], it flashes or rings when called. On “voice-first” systems, Call 4. Enter the time delay 
(
a) seconds.The LCD displays the 
amount of time entered 
(
16).
NoteSkip this step if you 
do not want to 
change the time.
5. Press 
&)1$
...or 5/, then 
63.5 (if access 
code was used in Step 
1).
...or 
 if your 
telephone does not 
have the 
5/ button.The LED lights steady red 
and calls forward to the 
stored directory number 
(
203).
NO. 201LFORWARD TO 203*16
CF-NA 201-203
JAN 01 TUE 12: 19 
						

							The Grand Tour
Call Forwarding
28Strata DK Electronic Telephone 5/99
Forward Busy forwards all calls any time your telephone is in use and/or any time all 
of your [PDNs] are in use by other telephones.
1. Press 
&)%1$
...or [PDN]/[PhDN] + 
.The LED flashes red.
You hear confirmation tone 
after  is dialed.
2. Enter the destination 
[DN].
3. Press 
66
...press 
 if your 
telephone does not 
have the 
66 button.The pre-set time delay for 
calls to ring before 
forwarding is 12 seconds.NoteSkip this step, if you 
pressed 
&)%1$ in 
step 1.
4. Enter the time delay 
(
a) seconds.The LCD displays the 
amount of time entered 
(
16).
NoteSkip this step, if you 
do not want to 
change the time.
5. Press 
&)1$
...or 5/, then 
63.5
(if access code used 
in step 1).
...or 
 if your 
telephone does not 
have an 
5/ button.The LED lights steady red 
and calls forward to the 
stored directory number 
(
203).
NO. 201
CALL FORWARD TO
NO. 201
ALL FORWARD TO 203
NO. 201ALL FORWARD TO 203*
NO. 201LFORWARD TO 203*16
CF-BN 201-203
JAN 01 TUE 12: 19