Toshiba Strata Dk Electronic Telephone User Guide

							The Grand Tour
LCD
Strata DK Electronic Telephone 5/999
©Speed dial digits (if more than 16 digits) when in Mode 8.
3$ * ( which:
©Changes Busy Field groups.
©Records a user NAME/NUMBER for another station (used by station 200). 
Station 200 must be an LCD EKT to record a NAME/NUMBER display for any 
other station type.
©Changes displays (date/time, elapsed time, message, call forward, dialed number).
©Scrolls through speed dial numbers when using Mode 8.
02( which:
©Enters or exits various mode functions (see Mode Definitions).
©Cancels the beeping tone when using timed reminders.
(See Chapter 2 – LCD Operation for an explanation of how to use these buttons.)
Table 3 Mode Definitions 
MODEDefinition
Exit mode and return to clock/calendar display.
Display Busy Field.
Send a message to a Busy station.
Send a message to a Called station.

Displays LCD message number NN, where NN is a personal or message. 
Only displays the selected message and cannot be used to edit or create a 
new message.
Check a Speed dial number and memo dialing.
Turn OFF Caller ID/ANI/DNIS information mode.
Turn ON Caller ID/ANI/DNIS information mode.
Display Caller ID/ANI/Lost Call stored information.
View Call Park Orbit list.
Send a message to a Remote called station.
Send a message to a Remote calling station. 
						

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LED Indicators
10Strata DK Electronic Telephone 5/99
LED Indicators
Each line and feature button has a LED next to it which indicates the status of the line 
or feature associated with the button. Line LEDs light and/or flash at varying rates to 
indicate call status (see Ta b l e  4).
Table 4 LED Indicators 
UseYour StationOther Station (Red)
Interval Rates
CO In-Use
(access outside line)2 seconds ON, 1/8 second  
OFF— 1/8 second ON/OFFsteady
Incoming Call
(while ringing)1 second ON at 10 pulses/
second—1 second OFFone second ON/OFF
Hold (outside line)
If using Pooled Line, the hold indication is 
only at the station that places the call on 
hold.4 pulses/second for 1/8 
second ON/OFF1/2 second ON/OFF
Hold – Consultation
(during consultation/transfer to another 
station)10 pulses/second steady
Hold – Exclusive (outside line) 10 pulses/second steady
Hold – Recall
(when held call recalls your idle station)1 second at 2 pulses/
second, 1 second at 10 
pulses/secondflashes
Hold – Exclusive Recall1 second at 2 pulses/
second, 1 second at 10 
pulses/secondsteady
Internal Call
(while station ringing)Your [DN] flashes 10 
pulses/second—1 second 
OFF
Busy Station Transfer
(outside call transferred to your busy 
station from a designated station or AA)4 pulses/second, 1/8 
second ON/OFF3/4 second ON, 1/8 
second OFF
After disconnecting first call...10 pulses/second 2 pulses/second
Alert Signal.5 seconds 4 seconds
Conference10 pulses/second steady 
						

							The Grand Tour
On-hook/Off-hook
Strata DK Electronic Telephone 5/9911
On-hook/Off-hook
Some procedures in this user guide instruct you to perform a step while “on-hook” or 
“off-hook.” These terms refer to the position of the handset. “Off-hook” indicates that 
the handset should be lifted off of the telephone cradle. “On-hook” indicates that the 
handset should remain in the cradle and should not be lifted.
Volume Controls
Voice and ring volume levels are controlled by adjustable slides located at the bottom 
of the front panel. The right 
92/ control adjusts the speaker volume for dial tone, 
station Background Music (BGM), Off-hook Call Announce, and voice. The left 
5,1* control adjusts the ring tone and handsfree voice announcement levels. The 
method for changing the volume varies (see Ta b l e s  5 and 6).
Table 6 Using VOL with Additional Buttons Table 5 Using VOL
FeaturePhone 
StatusSlideComments
Ring Tone Volume/
Incoming Handsfree 
Answerback and 
Speaker OCAOn-hook, 
Idle
5,1*
controlAdjusting the ring tone volume also 
changes the volume level of incoming 
Handsfree Answerback and Speaker 
OCA calls before they are answered by 
pressing a [DN].
FeaturePhone 
StatusPressComments
BGM over 
Telephone 
SpeakersOn-
hook, 
Idle%*0
...or [DN] +

and 63.5BGM is activated over your telephone 
speakers.
BGM VolumeOn-
hook, 
Idle[DN] and slide the 
92/ controlYou hear dial tone after pressing the button. 
Adjust the volume of the BGM while 
listening to the dial tone. The dial tone 
volume should be the same as the BGM 
after you have adjusted it.
Press 63.5 after setting the volume level. 
						

							The Grand Tour
Features
12Strata DK Electronic Telephone 5/99
Features
This chapter lists all the electronic telephone features in alphabetical order beginning 
on Page 17. These features apply to all EKTs connected to Strata DK Systems, but 
they do not apply to digital telephones (DKTs).
Features requiring a telephone equipped with a speakerphone are noted. 
Before You Begin
If you are a new user of the Strata DK electronic telephone, you need to find out if 
your telephone has been set up for Automatic Line Selection and Ringing Line 
Preference. You also need to know if your telephone has Tone or Voice First signaling 
when you receive an internal call. The differences between Tone First and Voice First 
signaling are:
©Tone First signaling rings.
©Voice First signaling does not ring, but sends a long tone, then the caller’s voice.
Each of these features are enabled in system programming and determine how you 
make and answer calls on your telephone.
Automatic Line Selection
Yo u  have
 Automatic Line Selection, if you go off-hook and 
hear dial tone and the [DN], CO, or Pooled Line (PL) LED 
lights steady. The LCD displays the station number (
201) and 
the seized CO Line (11).
äTo make a call when you have Automatic Line Selection
ä Lift the handset or press 
63.5.
You do not have Automatic Line Selection, if you have to press an available [DN] or 
CO Line before dialing. 
äTo make a call when you do not have Automatic Line Selection
äPress the [DN] or 
&2 first before using the handset or 63.5.
NO. 201
USING LINE 11 
						

							The Grand Tour
Quick Reference
Strata DK Electronic Telephone 5/9913
Ringing Line Preference
Yo u  have
 Ringing Line Preference, if you can answer a &2 ringing your station by 
lifting the handset or pressing 
63.5.
You do not
 have Ringing Line Preference, if you have to press the button associated 
with the ringing call (flashing LED) to answer the call.
Signaling
If you hear a long tone, followed by a caller’s voice, you have Vo i c e
 First Signaling. If 
you hear suasive ring tones, you have To n e Signaling.
äTo answer a call if you have Voice First Signaling
äTalk in the direction of your telephone, or answer the call as you normally 
would using either the handset or 
63.5.
äTo answer a call if you have Tone First Signaling
äLift the handset or press 
63.5 or press the flashing button.
NoteYou can change to the alternate signaling method when making a call on a 
call-by-call basis by pressing 
 after dialing an internal telephone number. 
Quick Reference
The following is a quick reference chart for using your telephone’s standard features.
Making an Internal Call
1. Lift the handset
...or press 
63.5
...or a [DN] if you do 
not have Automatic 
Line Selection.You hear dial tone. 
						

							The Grand Tour
Quick Reference
14Strata DK Electronic Telephone 5/99
Making an Outside Call
2. Dial a directory 
number (
201).Your LCD displays the 
called number and your 
number.
3. Hang up
...or press 
63.5.
1. Lift the handset or 
press 
63.5
...or press &2 if you 
do not have 
Automatic Line 
SelectionYou hear dial tone and your 
LCD displays the line 
number.
...or 
3/
...or [DN], then enter 
a CO Line or line 
group access code.Table 11 on Page 108.
2. Dial the telephone 
number.The LED flashes and the 
digits are displayed as you 
dial (shown at right).
The display automatically 
changes from dialed 
number to elapsed time 
after a programmed period. 
After you hang up, elapsed 
time is displayed for 15 
seconds and then changes to 
date/time display.
3. Hang up
...or press 
63.5.
NO. 203
201
NO. 203
USING LINE 6
NO. 203
5551374
NO. 203
00: 13: 23 
						

							The Grand Tour
Quick Reference
Strata DK Electronic Telephone 5/9915
Making an Outside Call to an ISDN Trunk
On-Hook Dialing
Answering Calls
When you receive an incoming call, the LCD displays either 
the CO Line (
10)
... or the station [PDN] (
210). 1. Access an outside CO 
line.
2. Dial the number.  
3. Press 
67$57. The dialed digits will not be sent until you press this 
button or until the timer expires. 
“ISDN Outgoing 
Calling” on Page 47 for more information on ISDN 
calls.
1. Press
63.5if you 
have Automatic line 
selection.
2. Access an outside 
&2 and dial a 
telephone number.
3. Lift the handset when 
the called party 
answers.
NoteIf you have a full speakerphone, you do not 
have to lift the handset.
4. Hang up
...or press 
63.5.
NO. 203
LINE 10 RINGING
NO. 203
210 CALLING 
						

							The Grand Tour
Quick Reference
16Strata DK Electronic Telephone 5/99
äTo answer the incoming call
Incoming Call Notification
Muted ringing while you are on a call indicates an incoming call. If another call comes 
in during the first call, you can release, transfer, or place the call on hold, then answer 
the second call.
äTo answer the incoming call
äPress 
5/6$16, or hold down the hookswitch for about one second.
Calling a Forwarded [DN]
When you call a [DN] that is forwarded (203), the [DN] you 
called is shown first. The display changes to the [DN] where 
your call forwarded (
210).
Receiving a Forwarded Call
When a call is forwarded to your [DN] (210), the calling [DN] 
(
205) is displayed on the left and the [DN] called is displayed 
on the right (
203). äLift the handset
...or press 
63.5
...or the flashing 
[DN], 
&2, or 3/ and 
lift the handset (if 
you do not have 
Ringing Line 
Preference).The LED changes from incoming call rate to the in-
use rate. Your LCD displays the answered line.
For information on Caller ID/ANI/DNIS LCD 
displays for incoming calls, see “LCD Operation” on 
Page 79.
NO. 203
210
NO. 201
205 CALL 203 
						

							The Grand Tour
Account Code Calls
Strata DK Electronic Telephone 5/9917
Account Code Calls
Entered before or after a call, Account Codes can be used for a variety of reasons 
including billing, tracking, and line restriction applications. Account Codes are 
recorded by the system and can, along with the details of the calls, be printed on a 
Station Message Detail Recording (SMDR) report.
Forced Account Codes (Verified/Non-Verified)
Some applications require that you enter a Forced Account Code before dialing a 
telephone number. There are Verified and Non-Verified Account Codes. If the system 
is set for Verified Account Codes, you must enter specific verified codes or the call 
does not execute. Verified Account Codes are established in system programming or 
by designated stations.
You can bypass Forced Account Code requirements with three emergency numbers, 
including 911. See your System Administrator for these numbers.
Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional and are used to track calls for client billing 
purposes. They can be entered after accessing a CO Line or during a call. An 
exception is a code which is required to change the Toll Restriction classification of 
your station. This voluntary code gives you access to telephone numbers outside your 
usual dialing area and must be entered prior to dialing the telephone number. For 
example, if your station is restricted to local area calls, you can make out-of-state calls 
by using a Voluntary Account Code set in system programming.1. Access a CO Line. You hear dial tone after accessing the line.
NoteIf you used LCR, you will not hear dial tone.
2. Enter the Forced 
Account Code.Dial tone stops after entering the first digit. If the 
account Code is valid, you hear dial tone again. If the 
code is invalid, you hear a busy tone.
3. Dial a telephone 
number. 
						

							The Grand Tour
Account Code Calls
18Strata DK Electronic Telephone 5/99
If the system is set for Verified Account Codes, you must enter specific verified codes 
when entering the Voluntary Account Code or the code is not validated for the SMDR 
report.
1. After accessing a CO 
Line, press 
$&&17
...or 66+ 
...or 66+  
(RCTU E/F)
...or 

 if your 
telephone does not 
have a 
66 button.Your conversation is not 
interrupted.
NoteIf the Voluntary 
Account Code is not 
required to dial out, 
the account code can 
be entered during a 
call.
2. Enter the Account 
Code.When your station is set for 
Verified Account Codes, 
you hear a half-second 
confirmation tone if the 
code is valid.
The outside party is not able to hear any confirmation 
tones when the Account Code digits are being entered. 
If your station is programmed not to verify Account 
Codes, you do not hear a confirmation tone.
If the code is invalid, you 
hear two short tones. 
3. Repeat Steps 1 and 2 
to enter more codes. The last code entered is recorded.
4. Dial a telephone 
number.Any digits dialed after the code is entered in Step 2 is 
treated as part of a telephone number.
NO. 204
ENTER ACCT CODE
NO. 204
CODE VERIFIED
NO. 204
CODE NOT VALID