Toshiba Strata Dk Electronic Telephone User Guide

							The Grand Tour
Call Forwarding
Strata DK Electronic Telephone 5/9929
äTo cancel a Call Forward–Busy/No Answer
äPress 
&)%1$ + 63.5.
...or [PDN] + 
 + 63.5.
Call Forward–Fixed
Call Forward–Fixed forwards calls immediately to a station or voice mail device set in 
system programming all internal, private or DID CO Line calls to your station. Your 
station does not ring when called. Your station must be assigned with a 
&)) button in 
system programming to activate this feature.
Call Forward–External
This feature forwards new incoming calls directed to your [PDN] to a destination 
outside of the system. [PhDNs] assigned to your telephone do not call forward to 
external destinations. Internal calls and transferred calls to your [PDN] also do not 
forward to external destinations.
Only incoming calls over CO lines dedicated to immediately ring your [PDN], the 
private 
&2 button, and/or DID line, call forward externally. Any of the other Call 
Forward modes can be set for your [PDNs] or [PhDNs] simultaneously with Call 
Forward-External.äPress 
&))The LED lights steady red and all calls forward to a 
station [PDN] or voice mail device set in system 
programming.
DKT2010
1. Store the destination 
number at Station 
Speed Dial location 
Code 49.The Call Forward-External destination can be a 
telephone number over a CO Line, a station over a Tie 
line, or a station within your Strata DK system. If the 
destination is over a CO Line, the CO Line must only 
ring at your station. 
						

							The Grand Tour
Call Forwarding
30Strata DK Electronic Telephone 5/99
äTo cancel a Call Forward–External
äPress 
&)²(;7
...or [PDN] +  + 63.5. Only perform Step 1 
the first time 
CF-EXT is set or 
when you change the 
destination. It is not 
necessary to store the 
destination each 
time; it remains in 
system memory.
“Speed Dial–
Advanced Features” 
on Page 62 for 
detailes.
When forwarding to 
an outside 
destination  include 
the CO line (or CO 
line group) access 
code before the 
telephone number,
See 
Table 11 on Page 
108 for CO Line/Line 
Group access codes. 
The LCR access code 
“9” cannot be used.
2. Press 
&)(;7
...or the [PDN]/
[PhDN] + 
.Incoming calls forward to the destination stored at 
Station Speed Dial Location 49. 
						

							The Grand Tour
Call Forwarding
Strata DK Electronic Telephone 5/9931
Call Forward Remote Destination Change
If Call Forward-External mode is set at your station, you can change the forwarding 
destination from a telephone outside of the system.
1. Call into the DK 
system over a CO 
Line programmed for 
the DISA feature.You hear ringback tone signal, then internal dial tone 
for 10 seconds.
Try again if you hear busy tone.
NoteSee the System Administrator for DISA 
telephone numbers.
2. Press 
 then dial 
your [PDN] after you 
receive dial tone.You hear a confirmation tone.
If a number is not dialed, the system automatically 
makes the DISA CO Line ring as a normal incoming 
call. Then, if the call is not answered within 15 
seconds after the ringing starts, it disconnects.
3. Enter the Remote 
Call Forward-
External security 
code.You hear a confirmation tone. See the System 
Administrator for the security code which is assigned 
to your telephone in system programming. 
						

							The Grand Tour
Call Park Orbits
32Strata DK Electronic Telephone 5/99
Call Park Orbits
The Call Park feature enables you to hold a call temporarily in an orbit (the area where 
the call is held). Anyone can retrieve the call from the orbit using the same or a 
different station. There are 20 General Park Orbits for the system and 1 Personal Park 
Orbit for each station.
Once you have parked a call in an orbit, you can:
©Hang up and retrieve the parked call at a later time.
©Originate another call.
©Access a voice paging device to announce the parked call for pickup from another 
station.
If you park a call, and it is not retrieved the following occurs:
©If your station is idle when the system Call Park recall timer expires, the parked 
call automatically recalls to your station. 4. Enter the new 
destination number.
You can enter an 
internal number, 
Voice Mail number, 
or a CO Line access 
code plus an external 
telephone number. 
With some systems, 
you can dial a line 
group code instead of 
a CO Line number 
access code. (See 
Appendix A, “CO 
Line Access Codes” 
on Page 107.)
Notes
lLCR access code “9” cannot be used as the CO 
Line access code.
lWhen entering CO line access codes (;;;), 
enter 
;;; instead of ;;;.
5. Press 
.
You hear a confirmation tone. 
						

							The Grand Tour
Call Park Orbits
Strata DK Electronic Telephone 5/9933
©If your station is busy, the parked call camps-on.
If you have an LCD telephone, you can let the system automatically select an 
available orbit number which displays on your LCD. To monitor the calls parked at 
your station, see “Call Park Orbit List Display” in Chapter 2 – LCD Operation.
äTo  p a r k  a  c a l l
1. Press 
3$5.while  
on a call
...or 
&21)7516 + 
.The LED flashes 
(consultation-hold).
2. Enter a General Orbit 
Number (
~) 
...or a valid [PDN]The call is parked and the CO Line flashes (hold), or 
the [DN] LED turns OFF.
...or if you have an 
LCD, press 
.The system parks the call on the lowest vacant Orbit 
Number.
3. Hang up.
The calling extension or line 
number and the orbit 
number are shown.
If the parked call is not 
retrieved within a specified 
time, the call rings back to 
your phone. 
When a parked call recalls 
your phone, the LCD shows 
the line or [DN] that is 
recalling and the orbit 
number.
ENTER ORBIT NO
RTRN
6793 PK ORBIT 900
LN 2 ORBIT 900
L 2 PK ORBIT 900 
						

							The Grand Tour
Call Park and Page
34Strata DK Electronic Telephone 5/99
äTo retrieve a parked call
Call Park and Page
You can use the Park feature in conjunction with the Page feature. This operation can 
be programmed on a 
6 button for one-touch activation (“Feature Access Codes” on 
Page 64.) 1. Press 
3$5.
...or [DN] + . [DN] can be [PDN], [SDN] or [PhDN].
2. Enter the Orbit 
Number where the 
call is parked.The [DN] LED flashes at the in-use rate when the call 
is retrieved.
1. Press 
&33* while 
on a call
...or 
&21)7516+ 
.The LED flashes 
(consultation-hold).
2. Enter a General Orbit 
Number (
~) 
or a valid [PDN]The call is parked and the CO Line flashes (hold), or 
the [DN] LED turns OFF.
...or if you have an 
LCD, press 
.The system parks the call on the lowest vacant Orbit 
Number.
3. Enter a [DN] or a 
Page Group or Zone 
access code (see 
Tables 12 and 
13 on 
Page 109).After you enter an Orbit Number, a short burst of dial 
tone prompts you to enter the Page access code. 
The LCD shows the 
 
Auto Park entry.
The LCD shows the line 
being held and its orbit 
number. Example: 
Line 2 is 
held on orbit 
900.
ENTER ORBIT NO.HOLD LINE 2
999 HOLD LINE 2
HOLD LINE 2
L 2 ORBIT 900 
						

							The Grand Tour
Call Pickup
Strata DK Electronic Telephone 5/9935
Call Pickup
You can pick up a call that is ringing another station [PDN] or [PhDN], a call placed 
on hold at another station, and other types of calls.
When you pick up an internal call, the calling station (
200) 
displays on the left and the called station (
201) displays on the 
right.
If your call is picked up by another station, the LCD shows 
that your call to station (
200) was picked up by station (201).
äTo use call pickup4. Make your 
announcement 
(include the Orbit 
Number).
5. Hang up to free the 
paging device.If the parked call is not 
retrieved within a specified 
time, the call rings back to 
your phone. 
When a parked call recalls 
your phone, the LCD shows 
the line or [DN] that is 
recalling and the orbit 
number.
äPress 
3.83
...or [DN] +  + 
[PDN]
...or [PhDN].Picks up the [DN] or CO Line that has the ringing or 
held call. (This feature is not available on all systems.)
PARK ORBIT 900
HOLD
L 2 PK ORBIT 900
NO. 204
200 CALL 201
NO. 204
200 PICKUP 201 
						

							The Grand Tour
Group Pickup
36Strata DK Electronic Telephone 5/99
äTo pick up a ringing CO Line in a tenant system
Group Pickup
Stations can be assigned in system programming to pickup groups. As many as 20 
groups can be created to enable easy pickup of incoming (new or transferred) or 
internal calls that are ringing stations in your group or in other groups. This feature 
does not pickup held calls. You may belong to more than one group. See your System 
Administrator for group assignments.
äTo pickup calls ringing within your group
äPress 
*533.83or a [DN] + .
äTo pickup calls ringing to other groupsäPress 
3.83a
...or [DN] + .You are connected to a incoming CO Line call for a 
Tenant Group (1~4).
Notes
lIn non-tenant systems, 3.83picks up any 
ringing CO Line.
lThis feature does not pickup held lines or 
transferred CO lines that are ringing; use Pickup.
1. Press [DN]. You hear dial tone.
2. Enter 
, then the 
access code 
(
~) of the 
group to which the 
station belongs.You are connected to the call. If the called station 
belongs to more than one group, any of the Group 
Pickup codes associated with those groups pickup the 
call.  
						

							The Grand Tour
Call Transfer with Camp-on
Strata DK Electronic Telephone 5/9937
Call Transfer with Camp-on
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, ACD Group 
[DNs], etc. You cannot transfer (or camp-on) to a station [PDN] or [PhDN] if the 
station is in the DND mode, unless the station [PDN] or [PhDN] appears on other 
stations.
1. Press 
&21)7516. The CO or [DN] LED flashes (conference rate). You 
hear internal dial tone.
2. Dial the [DN] where 
the call is be 
transferred.The CO Line rings the called station. If you hear a 
single tone, you can then announce the call over the 
called telephone’s speaker. (If you hear ringing tone, 
the call was made with Tone Signaling.) 
3. Announce the call 
and hang up if the 
station is idle
...or if the station is 
busy or does not 
answer, hang upThe CO LED flashes (on-hold). If you transferred the 
call from a [DN], the [DN]’s LED turns off. The CO 
Line or [DN] camps onto the called station and the 
called station receives a warning tone. The camped-on 
call rings when you hang up.
...or to reconnect to 
the transferred line 
before it is answered, 
press the flashing 
&2 
or [DN] + 
.The CO LED is a steady red 
when the called station 
answers the transferred call.
If the call is not answered 
after a specified Recall time 
set in system programming, 
Camp-on is cancelled. The transferred call returns to 
your station if your station or [DN] is idle, sends a 
two-tone burst if your telephone is busy.
The LCD shows the CO Line number and the station 
number (
203) where it was originally transferred.
NO. 204
CAMP-ON 4     
HOLD LINE 2
LN 2 RECALL 203 
						

							The Grand Tour
Call Waiting
38Strata DK Electronic Telephone 5/99
Call Waiting
You can answer a call that is transferred to your station, even when your station is 
busy. When another call is camped onto your station, you hear two camp-on tone 
beeps and the [DN] or CO LED flashes red (on-hold).
If a call is sent to your station when busy, and your station does not have a [DN] or 
&2 button available to receive the call, two camp-on tone beeps are sent to your 
telephone. You must disconnect or transfer the existing call to answer the waiting call.
äTo answer a waiting call by placing the current call on hold
äTo answer a waiting call by disconnecting or transferring the current calläPress 
+2/The existing call is placed on hold. The camped-on 
line rings your station (the CO LED flashes to indicate 
an incoming call).
...or if your telephone 
has the Auto Hold 
feature, just press the 
flashing [DN] or 
&2.You are connected to the transferred call. The [DN] or 
CO LED flashes (in-use).NoteSee your System Administrator to find out if 
you have Auto Hold.
äHang up or transfer 
the existing callThe camped-on line rings your telephone, and the CO 
LED flashes (incoming call).
...or press the 
flashing [DN] or 
&2.This disconnects the current call and connects you to 
the transferred call. The [DN] or CO LED flashes (in-
use).