Toshiba Strata Dk Electronic Telephone User Guide

							Introduction
Conventions
Strata DK Electronic Telephone 5/99ix
Conventions 
NoteElaborates specific items or references other information. Within some tables, 
General Notes apply to the entire table and numbered Notes apply to specific 
items.
Important!Calls attention to important instructions or information.
äLetters in [brackets] represent buttons which have Directory Numbers on them. 
For example: The left column gives 
you single or 
numbered steps that 
you need to perform a 
procedure. The right column gives the immediate response to your 
action. This column also includes additional notes and 
comments.
[PDN] represents a Primary Directory Number (also known as an 
Extension Number for your telephone.
[SDN] represents a Secondary appearance of a [PDN].  A [PDN] which 
appears on another telephone is considered an [SDN].
[PhDN] represents a Phantom Directory Number button (an additional 
Directory Number).
[DN] represents a Directory Number button (also known as an Extension 
or Intercom Number). Whenever [DN] is used in this guide, it 
means the user can use any [PDN], [SDN], or [PhDN].
[DSS] represents the directory number of another station which is accessed 
from a DADM or DSS Console when this button is pressed.
([WUD
EROG
  represents buttons on a telephone.
~means “through”
+ is used for multiple key entries.
ädenotes the step in a one-step procedure. 
						

							Introduction
Related Documents
xStrata DK Electronic Telephone 5/99
Related Documents
Refer to the following documents for more information:
©Electronic Telephone Quick Reference Guide
©PC/Data Interface User Guide
©System Administrator Guide 
						

							Strata DK Electronic Telephone 5/991
The Grand Tour1
This chapter familiarizes you with the controls and indicators located on your 
electronic key telephone (EKT) (see “20-Button Electronic Key Telephone with LCD” 
on Page 2).
Toshiba electronic telephones incorporate state-of-the-art telecommunications 
technology and provide a vast array of calling features. They are easy to operate, and 
all features are accessed with a feature button or a brief access code.
If your telephone is equipped with an LCD, information and feature prompting makes 
call handling more efficient and provides easy access to frequently-used features. 
Abbreviated feature prompts guide you through specific tasks.
In addition to the standard features, the LCD telephones provide Alphanumeric 
Messaging, Busy Lamp Field (BLF) Identification, Central Office (CO) Line 
Identification, Timed Reminders with Messaging, Speed Dial Memo Directory 
Dialing, User Name/Number, Call Duration, Date/Time of Day displays, and the 
ability to display names and telephone numbers of outside, incoming callers.
Telephones equipped with a speakerphone, enable you to make and receive outside 
and internal calls without lifting the handset.
Feature operations in this guide apply to all EKTs, except the 10x and 20x series, 
connected to a Strata DK system. 
						

							The Grand Tour
2Strata DK Electronic Telephone 5/99
Figure 1 20-Button Electronic Key Telephone with LCD
RNGVOL
Flexible Buttons
Microphone
Sliding Memo TraySpeaker Volume
Control
Hold Button
Conference Transfer Button Ring Volume Control
Speaker On/Off Button Speaker Handset
Dial Pad
Microphone Button
MIC CONF/TRNS
SPKR HOLD
INT
[DN] or Intercom ButtonFeature and
Function LEDs Modular
Handset Cord
LCD Display
Scroll Button
Page Button
Mode Button
SCRL 
PAGE
MODE
2548 
						

							The Grand Tour
Buttons
Strata DK Electronic Telephone 5/993
Buttons
There are two sets of buttons, fixed and flexible. The fixed buttons, such as 0,&, 
+2/, &21)7516, and 92/ are shown in Figure 1 on the prior page. The 
flexible buttons consist of directory numbers (Primary, Secondary, Phantom) and 
feature buttons. The number of preprogrammed flexible buttons varies by telephone.
Fixed Buttons
The fixed buttons are located below your dial pad and enable you to perform standard 
functions quickly and easily.
Table 1 Fixed Button Instructions 
ButtonInstructions
&21)7516
(Conference/Transfer)
äPress to set up conference and transfer calls (see “Conference 
Calls” on Page 39).
+2/
äPress once to hold internal or outside 
calls (the CO LED flashes at the 
internal hold rate)
...or press twice to enable Exclusive Hold. The CO LED flashes at 
the exclusive hold rate.
NoteExclusive Hold enables you to place a call on hold so that only 
you or somebody using a Call Pickup code at another station 
can retrieve it.
To retrieve a call on hold:
äPress &2 or [DN] which is on hold
...or if the call is on Exclusive Hold, 
from another station dial  plus your [DN], or dial  plus the 
CO Line number (001~200) that the call is held on.
If a call is not retrieved by a certain time (set in system 
programming), it recalls back to your phone. You hear repeated 
recall tone (or if you are on the phone, you hear recall tone twice).
HOLD LINE 10
JAN 01 SUN 12:19
HOLD LINE 201
LINE 10 RECALL 
						

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Buttons
4Strata DK Electronic Telephone 5/99
+2/(continued)
If the held party hangs up, the call is released and the &2 provides a 
hold-release signal.
NoteIf your telephone is programmed for Automatic Hold, existing 
calls are automatically placed on hold when you answer a call 
or make another call. (“Automatic Hold” on Page 23.)
A different call can be held on each [DN] or 
&2 button on your phone. Each time you 
press 6&5/, a different [DN] or &2 is 
selected. The selected button’s LED 
flashes rapidly and your LCD displays 
information for the call holding on that 
button (samples shown at right).
0,&
(Microphone)
äPress to toggle the microphone ON/OFF while the telephone is in 
use. The LED indicates the status of the microphone.
Note
lThe microphone and accompanying LED are always ON when 
receiving “voice first” internal [DN] calls to enable Handsfree 
Answerback and OFF if you receive a ring-first call. 0,& may be 
ON/OFF when placing an on-hook CO Line or internal [DN] call.
lEach station’s 0,& can be set in system programming to switch 
ON/OFF with one touch, to switch OFF only while pressed and 
held, or to be either ON/OFF at the start of handsfree dialing.
l0,& functions on Handsfree Answerback and OCA calls for 
privacy.
63.5
(Speaker)
äPress to toggle the speaker ON/OFF. The LED indicates the status 
of the speaker. Also selects a line or the internal [PDN] if 
programmed for auto preference in system programming. Can be 
used to disconnect on-hook speakerphone calls.
92/
äSlide to adjust volume levels (see “Volume Controls” on Page 11).
5,1*
äSlide to adjust the ring volume levels, and the voice levels of the 
caller (Handsfree Answerback operation). Table 1 Fixed Button Instructions 
(continued)
ButtonInstructions
CO LINE 02
HOLD
DN 202
HOLD 
						

							The Grand Tour
Buttons
Strata DK Electronic Telephone 5/995
Flexible Buttons
All flexible buttons must be programmed for your telephone in system programming 
and vary for individual telephones. If a button does not appear on your display or 
telephone keystrip label, see your System Administrator for button assignments.
Line Buttons
You may have buttons designated as 
/LQH and/or 3/ which enable you to directly 
access outside Central Office (CO) lines. 
3/ enables you to access available CO Lines 
from a group of lines appearing under one button.
If your telephone does not have a 
/LQH or 3/ button, and you want to access outside 
CO lines, you can use access codes. For a listing of these codes, see Table 11 on Page 
108.
Directory Number [DN] Buttons
The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to make or 
answer a call and are known as your extension or intercom number. You can have 
multiple [DN] buttons on your telephone (see Figure 2 on Page 7), including [DNs] 
belonging to another [SDNs].
Incoming calls ring your telephone [PDNs] from the top down. For example, 
incoming calls to Station 10 [PDNs] first ring the “10-1” button, then “10-2,” and 
finally “10-3.” Your station is considered busy only when all of the [PDNs] are being 
used by your telephone or other telephones and/or when your telephone is on a call on 
any type of CO Line or [DN].
If you have an LCD telephone, you can find out the actual 
[DN] of a [DN] button by pressing the [DN] you want to 
display and dialing 
. The number (210) displays.
DN = 210 
						

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Buttons
6Strata DK Electronic Telephone 5/99
 
Table 2 Directory Button Definitions 
ButtonDefinitions
[PDN]
Primary Directory Number
äPress to answer a call to the Primary Directory Number or 
to initiate a phone call. 
The [PDN] is specifically your Extension Number or Intercom 
Number. Your telephone can have up to four [PDN] buttons with 
your number. You can set Call Forward and Voice Mail ID code 
for your [PDN].
[SDN]
Secondary Directory 
Number
äPress to answer a call on a [PDN] of another telephone 
which appears on your telephone as a [SDN]. 
You cannot set Call Forward and Voice Mail ID code for [SDNs] 
on your telephone.
[PhDN]
Phantom Directory Number
äPress to answer a call to the [PhDN]. 
Up to 8 [PhDNs] can be assigned to one station. A [PhDN] can 
be assigned exclusively to a station or shared among a group of 
stations. An example of a [PhDN] application is using the 
[PhDN] as a common phone number for an entire department, 
such as a Sales Department. The [PhDN] rings on all of the 
telephones of the group when it is called.
You can only set Call Forward and Voice Mail ID code for 
[PhDNs] that are owned by your telephone. You can have a 
separate message waiting button and mailbox for each up to 
four [PhDNs] on your telephone. 
						

							The Grand Tour
Buttons
Strata DK Electronic Telephone 5/997
Figure 2 Multiple Directory Numbers Example
10-3 10-2 10-1 11-2
11-150MW/50 51 54Station 10s Primary Directory 
Numbers [PDNs]
Secondary Directory Numbers 
[SDNs] of Station 11
Calls to Station 11 can be originated 
or answered by Station 10 by 
pressing the 11-1 or 11-2 button.
Phantom Directory Numbers 
[PhDNs] 
Station 10
11-2 11-1 10-3 10-2
10-150 51 58
Station 11
2516 
						

							The Grand Tour
LCD
8Strata DK Electronic Telephone 5/99
Feature Buttons
Preprogrammed feature buttons can be assigned to your telephone and vary for 
individual telephones. See Table 7 on Page 64 for a list of all the possible feature 
buttons.
If a button does not appear on your display or telephone keystrip label, see your 
System Administrator for button assignments.
There are two available features that may not be programmed to buttons on your 
telephone – 
66 and5/. For the 66 feature, you can substitute the
key in any 
of the procedures. For the 
5/ feature, you can substitute the  key for any of its 
referenced procedures.
LCD
In its idle state, the 32-character LCD feature of your EKT gives you an accurate desk 
clock and calendar combination. The LCD automatically provides a variety of 
information and feature prompts to make your call handling easier. When you have an 
outside call in progress, the elapsed time display shows the duration of the call. You 
can also send/receive short messages with other LCD telephones (see “Messages” on 
Page 86). All display functions occur automatically as call processing proceeds.
A “+” next to the LCD readout (sample shown at right) on 
your telephone indicates there is more data in memory. Press 
6&5/ to advance through the information.
LCD Buttons
The three buttons to the right of the display provide various functions.
These functions are:
6&5/ which scrolls through:
©Message Waiting station numbers
CF-A 201-203+
JAN 01 TUE 12: 19
Scroll Button
Page Button
Mode ButtonSCRL 
PAGE
MODE
2549
Figure 3 LCD Buttons