Sharp MX M283N User Manual

							7-104
SYSTEM SETTINGS
Contents
* This function is not available in some countries and regions.
‹Transaction Report Print Select Setting
7-106
 Single SendingPrint Out Error Report Only
 BroadcastingPrint Out All Report
 ReceivingNo Printed Report
 Confidential ReceptionPrint Out Notice Page
‹Activity Report Print Select Setting
7-106 Auto Print at Memory FullDisabled
 Print Daily at Designated TimeDisabled
‹ECMEnabled7-106
‹Distinctive Ring Detection*Off7-106
‹PBX Setting*Disabled7-106
XFax Send Settings7-107
‹Auto Reduction Sending SettingEnabled7-107
‹Rotation Sending SettingAll Enabled7-107
‹Quick On Line SendingEnabled7-107
‹Printing Page Number at ReceiverEnabled7-107
‹Date/Own Number Print Position SettingOutside the Original Image7-107
‹Recall in Case of Line BusySee Country Differentiation Table 
(page 7-108).7-108
‹Recall in Case of Communication ErrorSee Country Differentiation Table 
(page 7-108).7-108
XFax Receive Settings7-109
‹Number of Calls in Auto Reception27-109
‹Switching from Manual to Automatic Reception*Disabled7-109
‹Duplex Reception SettingDisabled7-109
‹Auto Receive Reduce SettingEnabled7-109
‹Print Style SettingAuto Size Select7-109
‹Set the Telephone Number for Data Forwarding–7-109
‹Letter Size RX Reduce Print*Disabled7-110
‹Receiving Date & Time PrintOff7-110
‹A3 RX Reduce*Disabled7-110
‹Fax Output SettingsVaries depending on the machine 
configuration7-110
XAllow/Reject Number SettingAll disabled7-110
XFax Polling SecurityEnabled7-111
ItemFactory default settingPage
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							7-105
SYSTEM SETTINGS
Contents
Image Send Settings
Settings related to the image send function (scan, Internet fax, etc.) can be configured. Touch the [Image Send Settings] 
key to configure the settings.
Fax Settings
The fax settings can be enabled or disabled to suit the 
needs of your workplace.
Dial Mode Setting
This setting can only be activated in Canada and 
Taiwan.
Select the appropriate setting for your telephone line 
type.
Dial Mode Setting
Select the line type from the list.
Auto Select
Select this after the line has been connected to have the 
machine automatically detect whether your line is a 
pulse dial line or a tone dial line.
Auto Wake Up Print
When the [POWER] key ( ) is off (but the main 
power switch is on) and a fax is received, this function 
automatically activates the machine and prints the fax.
When this function is disabled, received faxes are not 
printed until the [POWER] key ( ) is switched on.
Pause Time Setting
Use this to change the length of pauses inserted in fax 
numbers.
If a hyphen - is entered when dialling or storing a fax 
number, a pause of 2 seconds is inserted.
The pause can be changed to any number of seconds 
from 1 to 15.
* Note that in South Africa, the machine is normally set 
to 4 seconds.
Fax Dest. Confirmation Mode
This setting specifies whether or not a destination 
verification message is displayed when sending a fax in 
order to prevent accidental transmission to the wrong 
destination.
Speaker Settings
Use these settings to set the sound heard from the 
speaker for the Speaker, Ringer Volume, Line Monitor, 
Fax Receive Complete Signal, Fax Send Complete 
Signal, and Fax Communication Error Signal. For the 
Fax Receive Complete Signal, the Fax Send Complete 
Signal, and the Fax Communication Error Signal, the 
Tone Pattern and Transmission Complete Sound Time 
Setting can be selected in addition to the volume.
Check on Setup Sounds
Use this to check the selected tone pattern and volume.
Remote Reception Number Setting
Fax reception can be activated from an extension phone 
connected to the machine by entering a 1-digit number 
and pressing the   key twice on the phones keypad. 
This number is called the remote reception number, and 
you can set it to any number from 0 to 9.
Fax Default Settings
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							7-106
SYSTEM SETTINGS
Contents
Original Print on Transaction 
Report
When a transaction report is printed for a memory 
transmission, this is used to print part of the first page of 
the transmitted original on the transaction report. Select 
one of the settings below.
 Print Out All Report
 Print Out Error Report Only
 No Printed Report
This setting will not be effective if Transaction Report 
Print Select Setting below is set to No Printed Report.
Transaction Report Print Select 
Setting
This is used to select whether or not a transaction report 
will be printed, and if printed, the condition for being 
printed. Select a setting for each of the following 
operations:
Single Sending
 Print Out All Report
 Print Out Error Report Only
 No Printed Report
Broadcasting
 Print Out All Report
 Print Out Error Report Only
 No Printed Report
Receiving
 Print Out All Report
 Print Out Error Report Only
 No Printed Report
Confidential Reception
 Print Out Notice Page
 No Printed Report
When a transaction report is printed, you can have part 
of the first page of the transmitted original printed on the 
transaction report. For more information, see Original 
Print on Transaction Report.
Activity Report Print Select Setting
This is used to have the Image Sending Activity Report 
that is stored in the machines memory printed at regular 
intervals.The Image Sending Activity Report can be set to 
automatically print each time the number of transactions 
reaches 201, and it can also be set to automatically print 
at a specified time (once a day only). (The settings can 
be simultaneously enabled.)
ECM
Line conditions can sometimes distort a transmitted fax 
image. When ECM (Error Correction Mode) is turned on, 
pages that are distorted are automatically re-transmitted.
Distinctive Ring Detection
This Setting can only be activated in Canada, Australia, 
New Zealand, and Hong Kong.
If multiple telephone numbers have been assigned to 
your telephone line, the number called can be identified 
by its ringing pattern. By using one number for voice 
calls and another number for faxes, you can tell which 
type of call you are receiving by the ringing pattern. You 
can set your machine to automatically receive faxes 
when your fax number is called by setting the pattern 
that corresponds to your fax number. (Note that in 
Canada, six selections are available.)
PBX Setting
This Setting can only be activated in France and 
Germany.
When the machine is used on a PBX, you can enable 
the PBX setting to have the machine automatically 
connect to the outside line. When this setting is enabled, 
the [R] key appears in the base screen. When the [R] 
key is touched, the PBX setting is temporarily cancelled.
If your PBX uses the Flash method to connect to the 
outside line, select the [Flash]. If your PBX uses an ID 
number to connect to the outside line, specify the ID 
number.
When transaction report printing is set for Receiving, 
a report will not be printed for a reception from a 
number specified as a reject number in Allow/Reject 
Number Setting (page 7-110).
 If you only select the Print Daily at Designated 
Time setting   and the number of recorded 
transactions exceeds 201 before the specified time, 
each new transaction will delete the oldest 
transaction (the oldest transaction will not be 
printed).
 The Image Sending Activity Report can also be 
printed manually. See List Print (Administrator) 
(page 7-88).
If the other machine supports Super G3, ECM will 
function regardless of this setting.
Select a number for the first digit and then a number or 
a hyphen - for the second and third digits.
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							7-107
SYSTEM SETTINGS
Contents
Settings for fax transmission can be configured.
Auto Reduction Sending Setting
This setting is used to have the size of transmitted faxes 
automatically reduced to match the size of the paper in 
the receiving machine.
If the setting is disabled, faxes are sent at full size. 
Because the size is not adjusted to match the size of the 
printing paper, part of the received fax may be cut off.
Rotation Sending Setting
When transmitting an image that is one of the following 
sizes, this function rotates the image counterclockwise 
90 degrees. (The setting can be configured separately 
for each size.)
A4, B5R, A5R, 8-1/2 x 11, 5-1/2 x 8-1/2R, 16K
Quick On Line Sending
When this setting is enabled, the machine starts 
transmitting a fax as soon as the first page is scanned. 
Transmission takes place at the same time as the 
remaining pages are being scanned.
If you disable this setting, transmission will not begin 
until all pages have been scanned. Note that this setting 
does not apply to manual transmission.
Printing Page Number at Receiver
This setting is used to add the page number to the top of 
each fax page printed by the receiving machine.
Date/Own Number Print Position 
Setting
This setting determines the position of the date and sender 
information printed at the top of faxes by the receiving 
machine. To have the information printed outside the 
transmitted document image, touch the [Outside the 
Original Image] key. To have the information printed inside 
the document image, touch [Inside the Original Image] key.
For more information on the print position, see ADDING 
YOUR SENDER INFORMATION TO FAXES (Own 
number sending) (page 4-98) in 4. FACSIMILE.
Fax Send Settings
A4R and 8-1/2 x 11R originals are not rotated.
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							7-108
SYSTEM SETTINGS
Contents
Recall in Case of Line Busy
This program is used to set the number of recall 
attempts and the interval between recall attempts when 
a transmission is not successful due to the line being 
busy or other reason.
Number of Times to Recall When Line is Busy
This setting specifies whether or not recalling is 
performed when the line is busy. When recalling is 
performed, you can set the number of recall attempts.
Interval to Wait Between Recall Attempts (min.) 
When Line is Busy
The interval between recall attempts can be set.
The number of recall attempts and the interval between 
attempts that can be set in each country are shown in 
the following table.
Country Differentiation Table
Recall in Case of Communication Error
This determines how many times your machine will 
automatically re-attempt the call if a fax transmission 
fails due to a communication error.
Number of Times to Recall in Case of Error
Specify how many times the machine will re-attempt the 
call when a communication error occurs.
Interval to Wait Between Recall Attempts (min.) in 
Case of Error
The interval between recall attempts can be set.
The number of recall attempts and the interval between 
attempts that can be set in each country are shown in 
the following table.
Country Differentiation Table
The number of 
recall attemptsThe interval 
between 
attempts
United Kingdom, 
France, 
Germany, 
Sweden, Italy, 
Spain, 
Netherlands, 
Saudi Arabia, 
South Africa, 
Hungary, Czech 
Republic, 
Slovakia, 
Poland, Greece, 
Russia1 to 10
(default: 2)any number of 
minutes from 1 
to 15
(default: 3)
Canada1 to 14
(default: 2)
Australia, 
New Zealand, 
Singapore, 
Thailand, 
Malaysia, India, 
Philippines1 to 9
(default: 2)
Hong Kong1 to 3
(default: 2)
Taiwan1 to 15
(default: 2)any number of 
minutes from 4 
to 15
(default: 4)
Indonesia1 to 5
(default: 2)
When this setting is enabled, note that your machine 
will not re-attempt a call when manual transmission or 
direct transmission is used.
The number of 
recall attemptsThe interval 
between 
attempts
United Kingdom, 
France, 
Germany, 
Sweden, Italy, 
Spain, 
Netherlands, 
Saudi Arabia, 
South Africa, 
Hungary, Czech 
Republic, 
Slovakia, 
Poland, Greece, 
Russia1 to 5
(default: 1)any number of 
minutes from 1 
to 15
(default: 1)
Australia, 
New Zealand, 
Canada1 attemptany number of 
minutes from 1 
to 15
(default: 3)
Singapore, 
Thailand, 
Malaysia, India, 
Philippines1 to 9
(default: 2)any number of 
minutes from 1 
to 15
(default: 1)
Hong Kong1 to 3
(default: 2)
Taiwan1 to 15
(default: 2)
Indonesia1 to 5
(default: 2)any number of 
minutes from 4 
to 15
(default: 4)
When this setting is enabled, note that your machine 
will not re-attempt a call when manual transmission or 
direct transmission is used.
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							7-109
SYSTEM SETTINGS
Contents
Settings for fax reception can be configured.
Number of Calls in Auto Reception
This setting is used to select the number of rings on 
which the machine automatically receives a call and 
begins fax reception in auto reception mode. 
The Number of Calls in Auto Reception that can be set 
in each country are shown in the following table.
Country Differentiation Table
Switching from Manual to 
Automatic Reception
This setting can only be activated in France.
When a fax is received in manual reception mode, you 
have have the machine automatically switch to auto 
reception. The number of rings on which switching to auto 
reception takes place can be set to any number from 1 to 9.
Duplex Reception Setting
This is used to have received faxes printed on both sides 
of the paper.
When this setting is enabled and a fax consisting of 2 or 
more pages is received (the pages must be the same 
size), the pages are printed on both sides of the paper.
Auto Receive Reduce Setting
When a fax is received that includes the senders name 
and number, the received image is slightly larger than 
the standard size. This setting is used to automatically 
reduce the image to fit the standard size.
Print Style Setting
This setting determines the paper selection condition 
when printing received faxes. Select one of the three 
conditions below.
Print Actual Size Cut off Disabled
The received fax image is printed at full size without 
dividing it onto multiple sheets of paper. If the same size 
of paper or larger paper is not loaded, the fax will be 
received in memory and will not be printed until a 
suitable size of paper is loaded.
However, if the received fax is longer than A3 (11 x 17) 
size, it will be automatically divided onto multiple sheets 
of paper.
Print Actual Size Cut off Enabled
Each received image is printed at full size. If necessary, 
the image is divided onto multiple sheets of paper.
Auto Size Select
Each received image is printed at full size when 
possible. When not possible, the image is automatically 
reduced before printing.
Set the Telephone Number for Data 
Forwarding
When a problem prevents the machine from printing a 
received fax, the received fax can be forwarded to 
another fax machine. This setting is used to program the 
fax number of the destination fax machine. Only one 
forwarding fax number can be programmed (maximum 
of 64 digits).
To insert a pause between digits of the number, touch 
the [-] key.
If you wish to specify an F-code confidential memory box 
in the destination machine, touch the [/] key after 
entering the fax number and enter the F-code 
(sub-address and passcode).
Fax Receive Settings
The number of rings
United Kingdom, France, 
Germany, Sweden,  Italy, Spain, 
Netherlands, Thailand, Hong Kong, 
Saudi Arabia, South Africa, 
Hungary, Czech Republic, 
Slovakia, Poland, Greece, Russia, 
Philippines, Indonesia0 to 9
Australia, New Zealand2 to 4
Singapore0 to 3
Malaysia, India, Canada, Taiwan0 to 15
If you select 0 for the number of rings, the machine 
will immediately answer and begin fax reception 
without ringing in auto reception mode. 
 If Auto Receive Reduce is disabled, the edges of 
the image outside the standard size will be cut off. 
However, the image will be clearer because it will 
be printed at the same size as the original.
 Standard sizes are sizes such as A4 and B5 
(8-1/2 x 11 and 8-1/2 x 5-1/2).
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							7-110
SYSTEM SETTINGS
Contents
Letter Size RX Reduce Print
This program is not available in Canada and Philippines.
When a letter-R (8-1/2 x 11R) size fax is received, this 
setting reduces the fax to A4R size.
Receiving Date & Time Print
Enable this setting to have the date and time of 
reception printed.
Select [Inside the Received Image] or [Outside the 
Received Image] for the position where the date and 
time is printed.
When [Inside the Received Image] is selected, the date 
and time of reception is printed on the received image.
When [Outside the Received Image] is selected, the 
received image is reduced and the date and time of 
reception is printed in the blank area that results.
A3 RX Reduce
This program can only be activated in Canada and 
Philippines.
When an A3 size fax is received, this function reduces 
the fax to ledger (11 x 17) size.
Fax Output Settings
These settings are used to select the number of copies 
and output tray for received faxes. When a finisher is 
installed, the finisher tray can be selected as the output 
tray and stapling can be selected.
Output tray
Select the output tray for received faxes.
Number of Prints
Set the number of copies of received faxes that are 
printed to any number from 1 to 99.
Staple Position
When a finisher is installed, set the position at which 
received faxes are stapled.Paper Size
When a finisher is installed, select the paper used for 
printing of received faxes.
Use this setting to specify whether reception from a 
stored number is to be allowed or rejected.
When this setting is enabled, A4R size faxes are also 
reduced.
[Outside the Received Image] cannot be selected for 
the reception date and time print setting when Auto 
Receive Reduce Setting (page 7-109) is not enabled.
When this setting is enabled, ledger (11 x 17) size 
faxes are also reduced.
 This setting can only be used when the [Multiple Set 
Print] and [Staple] checkboxes are selected   in 
Fax Settings (page 7-102).
 The maximum number of sheets that can be stapled 
is 50. (When the paper is oriented horizontally, the 
maximum number of sheets that can be stapled is 
30.)
Allow/Reject Number Setting
ItemDescription
Reject 
ReceptionReject reception from the stored number.
Allow 
ReceptionAllow reception from the stored number.
All Invalid
Even if numbers have been stored, 
disregard the numbers and allow 
reception from all numbers.
Add New
Store a new number for which allow or 
reject will be specified (maximum of 50 
numbers).
Enter the number (maximum of 20 digits) 
and touch the [Store] key.
Registration 
Number List
A list of the stored numbers can be 
displayed.
A number can be selected in this screen 
to delete it from the list.
When no numbers have been stored for allow/reject 
specification, no keys other than [Add New] can be 
selected.
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							7-111
SYSTEM SETTINGS
Contents
The following settings are for regular polling memory 
using the Public Box.
Set Fax Polling Security
When the memory polling function is used, this setting 
determines whether any machine will be allowed to poll 
your machine, or only machines that have been stored in 
your machine.
Add New
When the Polling Security Setting is enabled, use this 
setting to store (or delete) the fax numbers of the 
machines that are allowed to poll your machine. The 
stored fax numbers are called passcode numbers. Up to 
10 passcode numbers can be stored (maximum of 20 
digits each).
Passcode Number Key List
This shows a list of the stored passcode numbers. A 
number can be selected to delete it.
Fax Polling Security
Note that these settings do not apply to F-code polling 
memory.
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							8-1
This chapter provides solutions to possible problems in a question and answer format. Locate the question that relates 
to your problem and use the answer to help correct the situation. If you are unable to solve a problem using this manual, 
please contact your dealer or nearest authorised service representative.
System settings
Descriptions of system settings similar to the following example appear in this manual.
Example:
 ➞ System Settings (Administrator) > Copy Function Settings > Other Settings > Rotation Copy Setting > 
This is an abbreviated description of the procedure for selecting the setting. > indicates the setting sequence and   
indicates the state of the setting after it has been enabled. Use these descriptions as a quick manual to help you 
configure the settings.
REMOVING MISFEEDS
 REMOVING MISFEEDS. . . . . . . . . . . . . . . . . . .  8-2
 PAPER MISFEED ILLUSTRATIONS . . . . . . . . .  8-3
REMOVING STAPLE JAMS
 FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-7
 FINISHER (LARGE STACKER) . . . . . . . . . . . . .  8-9
 SADDLE STITCH FINISHER . . . . . . . . . . . . . .  8-11
COPYING
 PROBLEMS RELATED TO COPYING 
OPERATION  . . . . . . . . . . . . . . . . . . . . . . . . . .  8-15
 PROBLEMS RELATED TO COPY 
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-17
PRINTING
 PROBLEMS RELATED TO PRINTING 
OPERATION  . . . . . . . . . . . . . . . . . . . . . . . . . .  8-18
 PROBLEMS RELATED TO PRINT 
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-21
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION. . .  8-24
 PROBLEMS RELATED TO RECEPTION  . . . .  8-26
 PROBLEMS RELATED TO TELEPHONE . . . .  8-27
 PROBLEMS RELATED TO AUDIBLE 
SIGNALS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-27
 PROBLEMS RELATED TO ONE-TOUCH 
INDIVIDUAL KEYS / GROUP KEYS  . . . . . . . .  8-28
SCANNING / INTERNET FAX
 PROBLEMS RELATED TO SCANNING / 
INTERNET FAX OPERATION . . . . . . . . . . . . .  8-29
 PROBLEMS RELATED TO SCAN 
RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-32
 PROBLEMS RELATED TO ONE-TOUCH 
INDIVIDUAL KEYS / GROUP KEYS  . . . . . . . .  8-34
DOCUMENT FILING
 PROBLEMS RELATED TO FILING . . . . . . . . .  8-35
 PROBLEMS RELATED TO FILE 
MANAGEMENT  . . . . . . . . . . . . . . . . . . . . . . . .  8-36
GENERAL PROBLEMS
 PROBLEMS RELATED TO MACHINE 
OPERATION  . . . . . . . . . . . . . . . . . . . . . . . . . .  8-38
 PROBLEMS RELATED TO PAPER 
FEEDING AND OUTPUT . . . . . . . . . . . . . . . . .  8-40
 PROBLEMS RELATED TO QUALITY / 
PRINT RESULTS . . . . . . . . . . . . . . . . . . . . . . .  8-41
 PROBLEMS RELATED TO PERIPHERAL 
DEVICES  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-43
 OTHER PROBLEMS  . . . . . . . . . . . . . . . . . . . .  8-45
CHAPTER 8
TROUBLESHOOTING
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							8-2
TROUBLESHOOTING
Contents
This section explains what to do when a paper misfeed occurs in the machine.
REMOVING MISFEEDS
When a paper misfeed occurs, the message A misfeed has occurred. will appear in the touch panel and printing and 
scanning will stop. In this event, touch the [Information] key in the touch panel. When the key is touched, instructions for 
removing the misfeed will appear. Follow the instructions. When the misfeed is cleared, the message will automatically 
clear.
The approximate locations of possible misfeeds are indicated by blinking   marks as shown below.
REMOVING MISFEEDS
Caution
The fusing unit is hot. Take care not to burn yourself when removing a misfeed.
 Carefully pull the paper out without tearing it.
 A misfeed may have occurred inside the machine. Check carefully and remove the 
misfeed.
 If the paper tears, be sure to remove all pieces from the machine.
 While the message appears, printing and scanning cannot be resumed.
 If the message does not clear even after the misfeed has been removed, the causes below are possible. Check once 
again.
- The misfeed was not correctly removed.
- A torn piece of paper remains in the machine.
- A cover or unit that was opened or moved to remove the misfeed was not returned to its original position.
Fusing 
unit
InformationOK
A misfeed has occurred.
Turning M/C off now causes data loss.
misfeed location
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