Panasonic Voice Processing System Kx Tva50 Subscribers Manual

Subscriber’s Manual
81
6.5 Changing the Service 
Mode Setting
When an incoming call is received by a 
Service Group, the way the call is 
handled is determined by the Service 
Mode assigned to the Service Group 
which received the call.
– If the Service Mode is set to 
Automatic, the call will be handled 
by the Call Service assigned to the 
current time mode.
– If the Service Mode is set to one of the 
manual modes (day, night, lunch, or 
break), the Call Service assigned to 
that time mode will always...

Subscriber’s Manual
82
Routing > DID Call Routing > Trunk 
Service > Port Service 
(Automatic Log-in [Toll Saver] has the 
highest priority.)
In the Manual Modes (Day, Night, Lunch, 
or Break), services have the following 
order of priority:
Automatic Log-in (Toll Saver) > 
Caller ID Call Routing > DID Call 
Routing > Trunk Service > Port 
Service 
(Holiday Service are disregarded.)
Follow the steps below to assign a 
Service Mode to each Service Group 1-8.
1.Log in to the Main Menu.
 See 6.1 Logging in...

Subscriber’s Manual
83
6.6 Changing the 
Company Greeting 
and Incoming Call 
Service Setting
When the VPS answers calls, it greets the 
callers with a Company Greeting and 
then activates an Incoming Call Service. 
The System Manager or System 
Administrator can choose:
– The appropriate company 
greeting for each time mode (Day, 
Night, Lunch, and Break) of each 
call service. The default company 
greeting is the System Greeting.
– The desired Incoming Call Service 
for each time mode of each call...

Subscriber’s Manual
84
9.Enter a Company Greeting number 
(1-32), then continue from step 12.
10.Select the desired setting entry.
 to set Voice Mail Service, 
then continue from step 12.
 to set Automated Attendant 
Service, then continue from step 
12.
 to set Custom Service.
 to set Interview Service.
11.Enter the Custom Service number 
(1-100), or the Interview Mailbox 
number.
12. to accept.
Changing Service Group 
Assignment
1.Log in to the Main Menu.
 See 6.1 Logging in to the 
System Managers...

Subscriber’s Manual
85
6.7 Delivering Messages
The System Manager can deliver a 
message to multiple subscribers with one 
operation. Messages can be sent to all 
subscribers (Broadcasting Message 
feature) or to specified subscribers only. 
When delivering a message to specified 
subscribers, the System Manager can 
receive verification when the recipients 
listen to the message.
Delivering Messages to All 
Mailboxes (Broadcasting 
Messages)
The Broadcasting Messages feature 
allows the System Manager...

Subscriber’s Manual
86
Use a Mailbox Group by 
specifying its number.
4. to accept.
5. to record a message.
 Press [2] to add mailbox 
numbers. Press [3] to review 
the mailing list. Press [ ] to 
cancel message transfer.
6. to end recording.
7. to accept.
8.   to specify the delivery 
time.
 Press [1] [2] to send the 
message immediately, then 
continue from step 14.
9.Enter the desired delivery time, 
then .
10. for AM.
 for PM.
 This option may not be 
available if the VPS is 
programmed to use...

Subscriber’s Manual
87
6.8 Changing the System 
Managers Password
The System Manager must enter the 
System Manager password in order to log 
in before performing any System 
Manager task. In order to ensure system 
security, we recommend selecting a long 
(maximum 16 digits) password that can 
not be easily guessed.
Note
 If the VPS is being programmed via 
KX-TVA Maintenance Console, the 
System Manager cannot change the 
System Manager password. The VPS 
will announce, Sorry, this function is 
not...

Subscriber’s Manual
88
Section 7
Message Managers 
Guide
7.1 Logging in to the 
Message Managers 
Mailbox
The Message Manager must log in before 
performing any Message Manager task. 
To log in as the Message Manager, 3 
items of information must be known: the 
extension number of a port connected to 
the VPS, the Message Managers 
mailbox number, and the Message 
Managers mailbox password. 
– The Message Managers mailbox 
number is 98, 998, 9998 or 99998 
depending on the mailbox number 
length...

Subscriber’s Manual
89
Automatic Log-in
1.Go off-hook.
2.Enter the extension number of the 
VPS.
3. 
Manual Log-in
1.Go off-hook.
2.Enter the extension number of the 
VPS.
3. 
4. and your mailbox number.
 The System Managers 
mailbox number is 98, 998, 
9998 or 99998.
5. 
Note
 For more information on logging in, 
see 2.1 Logging in to Your Mailbox.
Password#
#6
Password# 

Subscriber’s Manual
90
7.2 Managing the General 
Delivery Mailbox
One of the Message Managers functions 
is to check the General Delivery Mailbox 
for messages and transfer them to the 
appropriate mailbox or mailboxes 
(Mailbox Groups may be used). This can 
be done at any time using the telephone.
Listening to Messages
The Message Manager can monitor the 
status of the General Delivery Mailbox 
through his or her mailbox. He or she can 
listen to the messages stored in the 
General Delivery Mailbox...