Panasonic Kx Ta824 User Manual
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1.4 During a Conversation User Manual 61 1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation) To switch from the handset to hands-free mode To switch from hands-free mode to the handset You can have a conversation in hands-free mode using the SP-PHONE button. Helpful hints for hands-free operation: If it is difficult to hear the other partys voice: Increase the volume using the Navigator Key or Volume Key. If the other party has difficulty hearing you: Decrease the volume. If the other party reports that your voice echoes: Use the telephone in a room that has curtains, carpeting or both. If parts of the conversation cannot be heard: If you and the other party speak at the same time, parts of your conversation may be lost. To avoid this, try to speak alternately. Press SP-PHONE. PT On-hook. During a conversation using the handset Do not go on-hook without pressing the SP-PHONE button first, or the call will be disconnected. PT Off-hook. During a conversation in hands-free mode
1.4 During a Conversation 62 User Manual 1.4.9 Changing the Dialing Mode (Pulse to Tone Conversion) If you are using a pulse-type outside (CO) line, you can temporarily change the dialing mode from pulse to tone to access computer telephone services that require tone dialing such as Voice Mail. You cannot change from tone to pulse dialing mode. PT/SLT Enter #. Dial desired number (Tone mode).Dial phone number (Pulse mode). phone no.desired no.
1.5 Before Leaving Your Desk User Manual 63 1.5 Before Leaving Your Desk 1.5.1 Forwarding Your Calls (Call Forwarding [FWD]) You can have your incoming calls forwarded to a specified destination. The following methods are available: All Calls: All calls are forwarded to a specified extension regardless of the status of your extension. Busy/No Answer (BSY/NA): All calls are forwarded when you do not answer within a specified time period or when your extension is busy. To Outside (CO) Line: All calls are forwarded to an outside party if your extension is permitted through system programming. The call duration is limited. Follow Me (From): If you fail to set the above-mentioned All Calls to forward before you leave your desk, you can set your calls to be forwarded from the destination extension. You can set the voice mail extension number or the Built-in Voice Message (BV) feature number as a Call Forwarding (FWD) destination to receive calls into your mailbox or one of the voice message areas respectively. The destination of an extensions forwarded calls can call or transfer calls to the original extension. Call Outside party Call ExtensionExtensionFWD destination FWD to FWD—All Calls Call or transfer a call OriginalFWD destination Incoming call AB
1.5 Before Leaving Your Desk 64 User Manual To set/cancel To set/cancel from another extension 17 Off-hook. Press FWD/DND or enter 71.Enter required number. All Calls Busy/No Answer To Outside (CO) Line (Max. 32 digits) Dial destination extension number. Or dial outside (CO) line access number and then outside phone number. On-hook. PT/SLT OR2 1 Cancel0 3 For Cancel, go on-hook, directly after entering 0#. C.Tone Enter #. outside phone no.outside (CO) line access no. OR destination extension no. PT/SLT 17 Off-hook. Press FWD/DND or enter 71. On-hook.Dial your extension number. your extension no. OR Enter #. An SLT user can enter 0 instead of #. Enter 5 or 8. Follow Me Follow Me Cancel 8 5 C.Tone
1.5 Before Leaving Your Desk User Manual 65 The FWD/DND button light shows the current status as follows: Off: Neither feature is set. Red on: Do Not Disturb (DND) mode Flashing red slowly: FWD mode A call can only be automatically forwarded one time. In the example below, extension As calls are being forwarded to extension B. If extension B tries to set FWD to extension C, the extension B user hears a reorder tone and the setting is denied. If extension B has already set FWD to extension C, and extension A tries to set FWD to extension B, the setting is also denied. You can confirm the current forward destination by pressing the FWD/DND button while on-hook. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit an FWD/DND (Call Forwarding/Do Not Disturb). A BC A BC
1.5 Before Leaving Your Desk 66 User Manual 1.5.2 Showing a Message on the Callers Telephone Display (Absent Message) If you are unable to answer calls, you can select a brief message that will be shown on the displays of Panasonic display proprietary telephone (PT) users when they call you. The message you select can explain the reason for your absence, and is also shown on the display of your PT every time you go off-hook. To set To cancel Message no.Message 1Will Return Soon 2Gone Home 3At Ext %%% (Extension number) 4Back at %%:%% (Hour:Minute) AM (or PM) 5Out Until %%/%% (Month/Day) 6In a Meeting Enter required number. 23456 1 Extension no. Month (01–12) / Day (01–31) PT/SLT Off-hook.Enter 75. 75 On-hook.Enter #. C.Tone An SLT user can enter 0 instead of #. Hour (01–12) : Minute (00–59)AM (0) / PM (1)+ Off-hook.Enter 0. 0 On-hook. PT/SLT Enter 75. 75 Enter #. C.Tone An SLT user can enter 0 instead of #.
1.5 Before Leaving Your Desk User Manual 67 To confirm Enter the desired value in the % positions. You must enter the number of digits represented by the number of % symbols. Off-hook. Display PT
1.5 Before Leaving Your Desk 68 User Manual 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock) You can lock your extension so that outside (CO) line calls cannot be made. This can be useful to prevent other people from making inappropriate calls using your extension. This feature is also known as Electronic Station Lockout. To lock/unlock If your extension is locked, it cannot be used to perform the following operations: — Making outside (CO) line calls — Accessing logged information However, you may be able to make outside (CO) line calls depending on system programming. If you forget the code or cannot unlock your phone, ask your operator or manager. He or she can unlock your extension (Remote Extension Lock). The lock code must be 4 digits and must not include the # or characters. The operator or manager can cancel this feature for all extensions (Extension Lock— CANCEL ALL). This feature also functions as Incoming Call Log Display Lock. Off-hook.On-hook. PT/SLT Enter 77. Enter lock code (4 digits) 2 times to lock or one time to unlock.Enter #. 77C.Tone Lock Unlocklock codelock code lock code An SLT user can enter 0 instead of #. OR
1.5 Before Leaving Your Desk User Manual 69 1.5.4 Leaving a Group (Log-in/Log-out) To set Log-in/Log-out You can change your status in an extension group. When you log out, incoming calls to the group will not ring at your extension. When you log back in, calls will again ring at your extension. (Default: Log-in) The Log-in/Log-out button light shows the current status as follows: Off: Log-in mode Red on: Log-out mode The last member of a group cannot log out. Customizing Your Phone 3.1.3 Customizing the Buttons Create or edit a Log-in/Log-out button. Log-in Log-outCall Extension Group Log-in Log-out0 1 OR736C.Tone Off-hook.On-hook.Enter 0 to log-in or 1 to log-out.Enter #. Enter 736. PT/SLT An SLT user can enter 0 instead of #. Off-hook.On-hook.Press Log-in/ Log-out. PT C.Tone(Log-in/Log-out)
1.5 Before Leaving Your Desk 70 User Manual 1.5.5 Using Voice Messaging (Built-in Voice Message [BV]) –Recording, Playing, or Erasing Personal Greeting Outgoing Messages –Forwarding Your Calls to Built-in Voice Message –Leaving, Playing, or Erasing Voice Messages If an optional voice message card is installed in the PBX, a caller can leave a voice message in one of the voice message areas. There are 2 types of voice message area: personal message area and common message area. A personal message area is where callers can leave messages directly for you. When an incoming call (a call direct to your extension, or a call using the Direct Inward System Access [DISA] Automated Attendant [AA] service) is forwarded to your personal message area, the caller will hear a personal outgoing message (OGM) and can leave a voice message. You can access your personal message area to play back or erase caller messages. A common message area is where callers can leave messages for the company. When an outside (CO) line call is automatically directed to the common message area, or when a DISA call is redirected to the common message area via Intercept Routing, the caller will hear a common OGM and can leave a voice message. Only the operator or manager can access the common message area to play back or erase caller messages. If there are any voice messages in your personal message area or the common message area, you will hear dial tone 4 when going off-hook. Additionally, if your telephone has a MESSAGE button or Message/Ringer Leaving one’s desk Call Using the Direct Message featureFWD to Personal Message Area Direct to extension Using the DISA AA service Direct to Common Message Area Direct to DISA Call Outside party Extension Extension Common OGM Common Message Area DISA OGM Personal OGM Personal Message Area Operator/Manager Personal OGM Personal Message AreaOthers FWD to Personal Message Area Intercept timer expires Wrong number is dialed