Panasonic Kx Ta824 User Manual

							User Manual 11
Section 1
Operation
This chapter shows you step by step how to use each feature. 
Read this chapter to become familiar with the many useful 
features of this PBX. 
						

							1.1 Before Operating a Telephone
12 User Manual
1.1 Before Operating a Telephone
1.1.1 Before Operating a Telephone
 What Kind of Telephone Can Be Used?
You can use a single line device such as a single line telephone (SLT), fax machine, modem, or wireless 
telephone, or a Panasonic proprietary telephone (PT) such as the KX-T7730. Some features may not be 
available, depending on the telephone you are using. 
 
If you are using a Panasonic PT with special feature buttons, or a display (Display PT), or both, follow the 
procedures that use feature buttons or the display, for easy operation. 
 
If you are using an SLT, follow the procedures that use specified numbers to access features (feature 
numbers). 
 
If you use a Direct Station Selection (DSS) Console, you can also use the buttons on the DSS Console to 
perform operations, instead of the buttons on the connected PT.
 Feature Numbers
Features have been assigned feature numbers, which can be entered on your telephone to access the 
corresponding feature. Some features are only accessible by entering the feature number. In addition, some 
features require other additional parameters to be entered to activate the feature. Where necessary, these 
are specified in the text.
 Tone
Various tones are used during or after operations to provide you with information. For more details regarding 
the types of tones and their meanings, refer to 
4.3.1 Identifying Tones (Appendix).
 Display
In this manual, you will see the phrase the display .... This refers to the display of a Panasonic PT. When 
you use a Panasonic display PT, displayed messages or items help you to operate the telephone. 
Your Extension Number
If you use a Panasonic display PT, you can confirm your own extension number by pressing the  key 2 
times () while on-hook, or by accessing personal programming. For more details, refer to 3.1.2 
Changing Settings Using Programming Mode.
 If you use a Panasonic PT that does 
not have feature buttons, you may 
change one of the unused flexible 
buttons to a feature button. Refer to 

3.1.3 Customizing the Buttons.
If you use an SLT that does not have the  or # keys, 
it is not possible to access features that have  or # in their feature numbers. 
						

							1.1 Before Operating a Telephone
User Manual 13
 Using a Navigator Key/Volume Key (depending on the type of your PT)
The Navigator Key can be used to control display contrast and volume, or to search for items using the 
display. Press the Navigator Key/Volume Key in the desired direction. The contrast or volume level and the 
items displayed, will change as follows:
 Examples
The displays and the illustrations shown throughout this manual as examples are of a telephone connected 
to the  KX-TA824.
 Restrictions
Features that have been restricted through system programming will not be available at your extension.
 Icon Descriptions
The following icons are used frequently throughout this manual.
Navigator KeyVo l u m e  K e y
This feature cannot be used with 
an SLT.Seize an outside (CO) line by 
doing one of the following:
 Press a CO button.
 Dial the automatic line access 
number (9).
 Dial the outside (CO) line group access number (8) and 
outside (CO) line group 
number.
See Programming for related 
programming, if necessary.
Go off-hook by doing any of the 
following:
 Lift the handset.
 Press the SP-PHONE button.
 Press the MONITOR button.  (To start talking, lift the 
handset.)
Press the Call button on the 
Doorphone.
Up
(Level  increases )
Down
(Level decreases )
Right
Left
Up
(Level  increases )
Down
(Level decreases )
outside 
(CO) line 
group no.
OR
8
9OR
(CO) 
						

							1.1 Before Operating a Telephone
14 User Manual
Go on-hook by doing any of the 
following:
 Hang up.
 Press the SP-PHONE button.
 Press the MONITOR button.
Press the Recall/hookswitch 
briefly.
Ta l k .Enter the required number.

 
Enter the account code.
You will hear a busy, confirmation, 
dial, ring, or ringback tone.
B. Tone: Busy Tone 
C. Tone: Confirmation Tone 
D. Tone: Dial Tone 
R. B. Tone: Ringback Tone
Dial an extension number.
Dial an outside telephone number.Dial an extension number or 
outside telephone number.
desired no.
account code
extension no.
outside 
phone no.phone no. 
						

							1.1 Before Operating a Telephone
User Manual 15
 When You Use a Panasonic Proprietary Telephone
If you use a Panasonic PT or DSS Console, you will be able to use some of the useful feature buttons 
described below. These buttons simplify certain operations. The illustrations below may differ from the 
actual buttons on your telephone.
Fixed Buttons
CO:  
Used to access an outside (CO) line 
(or outside (CO) line group) when 
making or receiving a call. The buttons 
preprogrammed Outside (CO) Line 
Access method determines which line 
is selected. Can also be customized as 
a feature button.
SP-PHONE:  
Used to select handset or hands-free 
operation.
AUTO DIAL/STORE:  
Used for System Speed Dialing/Saved 
Number Redial, playing back personal/
common outgoing messages (OGMs) 
used by the Built-in Voice Message 
(BV) feature, and storing program 
changes.
PAU S E:  
Used to insert a dialing pause in a 
stored number. 
REDIAL:  
Used to redial the last number dialed.
MESSAGE:  
Used to leave a message waiting 
indication, call back the party who left a 
message waiting indication, or play 
back voice messages. This button is 
provided with an LED (Light Emitting 
Diode), except for on KX-T7700 series 
telephones. With KX-T7700 series 
telephones, the Message/Ringer Lamp 
is lit when a message waiting 
indication is left at your extension.
INTERCOM:  
Used to make or receive intercom 
calls.
MONITOR:  
Used to select hands-free dialing and 
monitor operation.
AUTO ANS (Auto Answer)/MUTE:  
Used to answer an intercom call 
automatically in hands-free mode or to 
mute the built-in microphone during a 
conversation.
TRANSFER:  
Used to transfer a call to another party.
HOLD:  
Used to place a call on hold.
FLASH/RECALL:  
Used to disconnect the current call and 
make another call without hanging up, 
or to send an EFA (External Feature 
Access) signal to the telephone 
company or host PBX to access 
external features.
(CO) 
						

							1.1 Before Operating a Telephone
16 User Manual
Customized Buttons
Throughout this manual, when the name of a button is written in parentheses, such as (G-CO), this means 
that it is a flexible button that has been customized. To customize flexible buttons, refer to 
3.1.3 Customizing 
the Buttons.
CONF (Conference):  
Used to establish a 3-party conference 
call.
VOICE CALL:  
Used to answer an intercom call 
automatically. 
 
 
FWD/DND (Call Forwarding/Do Not 
Disturb): 
 
Used to set the FWD or DND feature 
for the extension.
PROGRAM:  
Used to enter and exit programming 
mode.
Navigator Key, Volume Key:  
Used to adjust the volume of the 
speaker, handset and headset, and the 
display contrast, or to select desired 
items.
Programmable Feature (PF):  
Located in the right column of the CO 
button array on certain telephones or 
on the DSS Console. Used to access a 
preprogrammed feature. Mostly used 
as a One-touch Dialing button. 
Customized ButtonFunction
Single-CO (S-CO)Used to access a specified outside (CO) line for making or receiving calls.
Group-CO (G-CO)
Used to access an idle outside (CO) line in a specified outside (CO) line 
group for making calls. Incoming calls from outside (CO) lines in the 
assigned outside (CO) line group arrive at this button.
Other-CO (O-CO)
Used to access an idle outside (CO) line for making calls. Incoming calls 
from the assigned outside (CO) lines, which are not assigned to S-CO or 
G-CO buttons, arrive at this button.
Direct Station Selection (DSS)Used to call an extension with a one-touch operation. 
One-touch DialingUsed to call a preprogrammed party or access a feature with a one-touch 
operation.
MessageUsed to leave a message waiting indication, call back the party who left 
the message waiting indication, or play back voice messages.
Message for another extensionUsed to access voice messages stored for another extension.
FWD/DND (Call Forwarding/
Do Not Disturb)Used to set the FWD or DND feature for the extension.
Save
Used to store a telephone number while in a conversation with an outside 
party or while hearing a busy tone, and then easily redial the number 
later.
ConferenceUsed to establish a 3-party conference call.
Log-in/Log-outUsed to switch between Log-in and Log-out status.
Extension LockUsed to remotely lock or unlock another extension.
(PF) 
						

							1.1 Before Operating a Telephone
User Manual 17
DayUsed to change the time service mode to day mode.
NightUsed to change the time service mode to night mode.
LunchUsed to change the time service mode to lunch mode.
Caller ID Indication—Common
Used to inform you of calls logged in the common area, store the 
information of an incoming call during a conversation, and view caller 
information while on-hook and then call back a caller.
Caller ID Indication—Personal
Used to inform you of calls logged in your personal area, store the 
information of an incoming call during a conversation, and view caller 
information while on-hook and then call back a caller.
Caller ID Selection—Common
Used to display and cycle through the information of an incoming call 
during a conversation, while receiving a call, or while viewing caller 
information, display the number of logged calls while on-hook, and inform 
you that the common area call log is full.
Caller ID Selection—Personal
Used to display and cycle through the information of an incoming call 
during a conversation, while receiving a call, or while viewing caller 
information, display the number of logged calls while on-hook, and inform 
you that the personal area call log is full.
2-way RecordUsed to record a conversation into your own mailbox.
2-way TransferUsed to record a conversation into the mailbox of a specified extension.
Live Call Screening (LCS)Used to listen while a caller is leaving a message in your voice mailbox 
and, if desired, intercept the call.
LCS Cancel
Used to stop monitoring your own voice mailbox while a caller is leaving 
a message, or stop the alert tone heard in Private mode while a caller is 
leaving a message.
Voice Mail (VM) TransferUsed to transfer a call to the mailbox of a specified extension.
Customized Button Function 
						

							1.1 Before Operating a Telephone
18 User Manual
 How to Follow the Steps
An example system operation procedure is shown below.
 If your telephone type is not included in the operation steps, for example, only PT is 
marked and you are using an SLT, your telephone cannot execute that feature.
 If your telephone can use several methods to execute one feature, you can select the 
preferred method according to your needs.
 Calling Other Extensions
 To call another extension (Intercom Call)
The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle.
Red on: The extension is on a call.
For quick operation
Customizing Your Phonet
3.1.3 Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
PT/SLT
Off-hook.Talk.Press DSS or dial 
extension number.
OR
extension no.
(DSS)
Feature title
Operation steps
Icons and meanings
are explained in 
Icon Descriptions.
Conditions
Hints
Programming References: Related or required programming is noted.
For quick operation
If you are the operator or dial certain extension numbers frequently, DSS buttons are 
useful.
Hands-free operation
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to 1.4.8 Talking to Another Party without Lifting the
Handset (Hands-free Operation). 
						

							1.1 Before Operating a Telephone
User Manual 19
 Connection Example
This diagram shows devices that can be connected.
 Door Opener Doorphone
External Music Source
Pager/Amplifier&Speaker
Voice Processing 
System Computer
Computer
Computer Printer
SLT
PT
DSS Console
Wireless SLT
Fax/Telephone Answering
 Machine
Telephone Company
Wireless PT 
						

							1.2 Making Calls
20 User Manual
1.2 Making Calls
1.2.1 Basic Calling
–Calling Other Extensions
–Calling an Outside Party
–Using an Account Code (Account Code Entry)
 Calling Other Extensions
To call another extension (Intercom Call)
 The Direct Station Selection (DSS) button light shows the current status as follows:
Off: The extension is idle. 
Red on: The extension is on a call.
For quick operation 
If you are the operator or dial certain extension numbers frequently, DSS buttons are 
useful.
Hands-free Operation 
You can make an intercom call and have a conversation in hands-free mode using the SP-
PHONE/INTERCOM button. Refer to 
1.4.8 Talking to Another Party without Lifting the 
Handset (Hands-free Operation).
Customizing Your Phone
3.1.3 Customizing the Buttons 
Create or edit a Direct Station Selection (DSS) button.
PT and SLTPT/SLT
Off-hook.Talk.Press DSS or dial 
extension number.
OR
extension no.
(DSS)