Panasonic Kx Ta824 User Manual

							1.4 During a Conversation
User Manual 51
 Holding in a System Parking Zone (Call Park)
You can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the 
parked call. Up to 10 calls can be parked in the PBX.
To park a call
To retrieve (Call Park Retrieve)
 A single line telephone (SLT) user can hold either one intercom call or one outside (CO) 
line call at a time, while a PT user can hold one intercom call and multiple outside (CO) 
line calls. To hold multiple intercom calls, use the Call Park feature.
 You may have to enter the Call Hold feature number after pressing the Recall/hookswitch 
on your SLT, depending on the SLT Hold Mode of your PBX. Ask your manager or dealer 
about the mode assigned to your PBX.
Customizing Your Phone
3.1.3 Customizing the Buttons 
Create or edit a Direct Station Selection (DSS) button.
If you hear a busy tone when parking a call, the parking zone is unavailable. Dial 
another parking zone number directly.
If you hear a reorder tone when retrieving a parked call, there is no held call in that 
location. Confirm the stored parking zone number.
 After you park a call, you can perform other operations.
Dial parking 
zone number (0–9).
During a conversation
PT/SLT
On-hook.Enter 22.
parking zone no.22C.ToneC.Tone &
D.Tone
Press HOLD or 
Recall/hookswitch.
OR
Off-hook.Enter 52. Dial stored parking
zone number (0–9).
stored parking
zone no.
PT/SLT
Talk.
25C.Tone 
						

							1.4 During a Conversation
52 User Manual
1.4.3 Talking to 2 Parties Alternately (Call Splitting) 
When talking to one party with another party on hold, you can switch between the 2 parties.
 This feature is not available for calls from doorphones or paging announcements.
PT
During a conversation
Press CO or 
INTERCOM. Press HOLD.
OR
Press HOLD.
(CO)
C.Tone
Talk to the 
other party.
C.Tone
Disregard this step if both 
parties are extensions.
Press CO or 
INTERCOM.
OR
(CO)
Disregard this step if both 
parties are extensions.
Talk to the 
original party.
The other party 
will be on hold.
SLT
During a conversation
Press Recall/
hookswitch.
OR
Talk to the 
other party.Press Recall/
hookswitch.Talk to the original party.
The other party 
will be on hold. 
						

							1.4 During a Conversation
User Manual 53
1.4.4 Answering Call Waiting
–Answering Call Waiting in the PBX
–Answering Call Waiting from the Telephone Company
 Answering Call Waiting in the PBX
During a conversation, a call waiting tone is heard through the speaker or handset when either an outside 
(CO) line call is received, or another extension is letting you know that a call is waiting. You must activate 
this feature to be able to use it (Default: Disable). To set Call Waiting, refer to 
1.7.3 Receiving Call Waiting.  
You can answer the second call by  
1) disconnecting the current call;  
2) placing the current call on hold. 
1.To disconnect the current call and then talk to the new party
PT
While hearing a call waiting tone
Talk to the
new party.Press CO or 
INTERCOM.
OR
(CO)
SLT
While hearing a call waiting tone
Off-hook.On-hook.Talk to the 
new party. 
						

							1.4 During a Conversation
54 User Manual
2.To hold the current call and then talk to the new party
 A single line telephone (SLT) user cannot transfer a new call while holding the current call. 
To transfer the new call, first park the original call using the Call Park feature, then go on-
hook and off-hook.
 You may have to enter the Call Hold feature number after pressing the Recall/hookswitch 
on your SLT, depending on the SLT Hold Mode of your PBX. Ask your manager or dealer 
about the mode assigned to your PBX.
PT
Press HOLD.
While hearing a call waiting tone
Disregard this step if both 
parties are extensions.
Talk to the
new party.Press CO or 
INTERCOM.
OR
(CO)
SLT
While hearing a call waiting tone
Talk to the
new party.Press Recall/
hookswitch.
D.Tone
Off-hook.On-hook. 
						

							1.4 During a Conversation
User Manual 55
 Answering Call Waiting from the Telephone Company
Your telephone company may also offer an optional call waiting service, which can inform you that you have 
another call on the same outside (CO) line. If Caller ID service has been contracted for, the new callers 
information, such as the name and telephone number, will be displayed (flashing) on your proprietary 
telephone (PT) for a preprogrammed length of time. For more details, consult your telephone company.
Customizing Your Phone
3.1.2 Changing Settings Using Programming Mode—Call Waiting Tone Type 
Selection
To return to the original party, repeat the operation.
 If you do not press the FLASH/RECALL button while the information is displayed 
(flashing), the caller information is automatically recorded in your personal area and the 
Caller ID Indication—Personal button lights if the call has been directed to your PT. A call 
directed to multiple extensions is automatically recorded in the common area and all 
corresponding Caller ID Indication—Common buttons light.
 The TRANSFER button, HOLD button, and CONF button do not function while the new 
caller information is flashing.
 You may have to enter the Call Hold feature number after pressing the Recall/hookswitch 
on your SLT, depending on the SLT Hold Mode of your PBX. Ask your manager or dealer 
about the mode assigned to your PBX.
Default
(Tone 1)
Special Tones
(Tone 2)15 s
5 s
OR
OR
PTSLT
Press Recall/
hookswitch. Press FLASH/RECALL.
While hearing a call waiting tone While hearing a call waiting tone
Enter 6.
6 
						

							1.4 During a Conversation
56 User Manual
1.4.5 Talking to Multiple Parties (Conference)
–Adding a Third Party During a Conversation (3-party Conference)
–Leaving a Conference Call (Unattended Conference)
 Adding a Third Party During a Conversation (3-party Conference)
You can add a third party to your conversation.
To establish a 3-party conference call
To disconnect one party and then talk to the other
Dial desired 
phone number.
For an outside phone number, press the CO
button or seize an outside (CO) line before 
dialing the phone number.
PT/SLT
Talk.
During a conversation
desired 
phone no.
Talk to the 
third party.
OR
C.Tone
(Optional)
Press CONF or 
Recall/hookswitch.Press CONF or 
Recall/hookswitch 
and then enter 3.
OR
3
A 3-party conference call 
is now established.
PT
Talk.
During a conversation
Press CO or 
INTERCOM.
OR
(CO) 
						

							1.4 During a Conversation
User Manual 57
To put the third party on hold and talk to the original party
To leave a 3-party conference call
 Leaving a Conference Call (Unattended Conference) 
To leave a conference call and establish an unattended conference call
To return to the held call before the third party joins, press the corresponding CO or 
INTERCOM button or press the Recall/hookswitch.
 By pressing the CO button corresponding to an outside (CO) line that is not being used by 
the conference, a proprietary telephone (PT) user can exit from the conference, leaving 
the other 2 parties connected unless they are both on outside (CO) lines. If the other 
parties are both on outside (CO) lines, they will be disconnected.
 You may have to enter the Call Hold feature number after pressing the Recall/hookswitch 
on your single line telephone (SLT), depending on the SLT Hold Mode of your PBX. Ask 
your manager or dealer about the mode assigned to your PBX.
The PT user who originated a conference with 2 outside parties can leave the 
conference and allow the other parties to continue the conversation. Certain 
extensions may be restricted from executing this feature through system 
programming.
Press Recall/hookswitch.
SLT 
Talk.
C.Tone
(Optional)
PT/SLT
When you are talking with 2 extensions or
one extension and one outside party
On-hook.
The other 2 parties can continue 
their conversation.
PT
When you are talking with 2 outside parties
Press CONF. 
						

							1.4 During a Conversation
58 User Manual
To return while others are talking
CO-to-CO Line Call Duration 
The length of outside-to-outside (CO-to-CO) line calls may be limited through system 
programming.
 
Both outside parties will hear a warning tone 15 seconds before a specified time limit. 
When the timer expires, the call is disconnected.
 
The originating extension will hear a ring tone or an alarm tone before the time limit. If the 
originating extension does not return to the conference within a specified time period, the 
unattended conference call will be disconnected.
3.1.3 Customizing the Buttons  
Create or edit a Conference button.
PT
Press CO.
(CO) 
						

							1.4 During a Conversation
User Manual 59
1.4.6 Muting a Microphone (Microphone Mute)
To set/cancel
You can disable the microphone to consult privately with others in the room while 
listening to the other party on the phone through the speaker.
 The AUTO ANS/MUTE button light shows the current status as follows:
Off: Normal 
Flashing red slowly: Mute
 This feature is only available during a hands-free conversation.
Press MUTE.
PT 
						

							1.4 During a Conversation
60 User Manual
1.4.7 Using the Headset (Headset Operation)
To talk using the headset
Connecting an optional headset allows for hands-free conversations. 
This feature is also known as Handset/Headset Selection.
Press SP-PHONE.
PT