Panasonic Kx Ta824 User Manual

							1.2 Making Calls
User Manual 31
1.2.4 When the Dialed Party is Busy or There is No Answer
–Reserving a Busy Line (Automatic Callback Busy [Camp-on])
–Sending a Call Waiting Tone to a Busy Extension (Busy Station Signaling [BSS])
–Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting)
–Joining an Existing Call (Executive Busy Override)
–Calling an Extension That Is Refusing Calls (DND Override)
 Reserving a Busy Line (Automatic Callback Busy [Camp-on])
If a dialed extension or a desired outside (CO) line is busy, you can set the Automatic Callback Busy feature. 
Then, when the extension or outside (CO) line becomes idle, your telephone will ring automatically. 
 
When you answer the callback ring: 
 a dialed extension becomes idle.
 a desired outside (CO) line that is in use by another extension becomes idle.
You cannot set Automatic Callback Busy for a busy party outside of the PBX.
When you answer the callback ring:
 For an outside (CO) line call: The line is seized.
 For an intercom call: The called extension starts ringing automatically.
To set for both an outside (CO) line call and an intercom call
To answer a callback ring set for a busy extension
PT/SLT
While hearing a busy tone
Enter 6.
6
On-hook.
C.Tone 
Off-hook.
PT/SLT
Talk.
While hearing a callback ring
R.B.Tone 
						

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32 User Manual
To answer a callback ring set for a busy outside (CO) line
To cancel the callback ring (Automatic Callback Busy Cancel)
 Sending a Call Waiting Tone to a Busy Extension (Busy Station 
Signaling [BSS])
If the extension that you want to call is busy, you can send a call waiting tone, to inform the extension user 
that your call is waiting. When the extension user hears this tone, he or she can choose to put the current 
party on hold, and talk to you.
 
 If you do not answer the callback ring within 10 seconds (4 rings), this feature will be 
cancelled.
If you hear a reorder tone after dialing an extension number, this feature is not 
available for the other partys phone. This feature is only available if the called extension 
has set Call Waiting. To set Call Waiting, refer to 
1.7.3 Receiving Call Waiting. To answer 
a waiting call, refer to 1.4.4 Answering Call Waiting.
Off-hook.
PT/SLT
Talk.Dial outside phone 
number.
outside
phone no.
While hearing a callback ring
D.Tone 
Off-hook.
PT/SLT
PT/SLT
Enter 1.
While hearing a busy tone after dialing an extension number
1 
						

							1.2 Making Calls
User Manual 33
 Leaving a Message Waiting Indication/Calling Back a Caller Who Left 
an Indication (Message Waiting)
 Leaving a Message Waiting Indication
To leave a message waiting indication
To leave/cancel a message waiting indication
 Leaving a Message Waiting Indication  
When the called extension is busy or does not answer 
your call, you can leave a notification so that the called 
party may call you back.
 Calling Back a Caller Who Left an Indication 
When you receive a message waiting indication, the 
MESSAGE/Message for another extension button light or 
Message/Ringer Lamp will light. You can call back the 
caller simply by pressing the lit MESSAGE/Message for 
another extension button.
Message/Ringer Lamp
Message button
light
PT
Press MESSAGE.On-hook.
When the called extension is busy or does not answer
C.Tone
PT and SLTPT/SLT
Off-hook.Enter 1 to leave 
or 2 to cancel.On-hook.Dial desired 
extension number. Leave
Cancel
1
2
OR07
Enter 70. 
desired
extension no.
C.Tone
Enter #.
An SLT user can enter 0 
instead of #. 
						

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34 User Manual
To cancel a message waiting indication using the MESSAGE button
 Calling Back a Caller Who Left an Indication
To check a received message and call back
To cancel all message waiting indications
PT and SLTPT
Off-hook.On-hook.Dial desired 
extension number.Press MESSAGE 2 times.
desired
extension no.
C.Tone
While on-hook
Display PT
Press MESSAGE or 
Message for another 
extension until the desired 
extension is displayed.Off-hook.Talk.
(Message for 
another extension)
OR
Press MESSAGE or 
Message for another 
extension.
(Message for 
another extension)
OR
D.Tone
The message is cleared 
after the conversation.
Off-hook.Enter 70. Enter #.
PT
07D.Tone
Enter 0 for your extension, or 3 
and then dial extension number 
for another extension.
0
3
OR
On-hook.
extension no. 
						

							1.2 Making Calls
User Manual 35
To lock/unlock message waiting indications
 You can lock message waiting indications so that other extensions cannot confirm, call 
back, or clear message waiting indications left at your extension (Message Waiting for 
Another Extension Lock). The operator or manager can cancel this feature for one or all 
extensions (Extension Lock—CANCEL ALL). Even while this lock is on, you can confirm, 
call back, or clear message waiting indications left at your own extension.
 On your proprietary telephone (PT), you can establish one or more Message for another 
extension buttons. These buttons can display message waiting indications left at other 
telephones. 
To cancel all message waiting indications left at another extension, it is necessary to 
first assign the corresponding Message for another extension buttons on your phone.
 The MESSAGE/Message for another extension button light or Message/Ringer Lamp 
shows the current status as follows: 
 
Off: No messages  
Red on: New messages.
 The display shows messages in the order received, starting with the selected message. 
 
5→6→7→8→1→2→3→4
 The MESSAGE button is used to perform operations and display notifications from both 
the Message Waiting and Built-in Voice Message (BV) features. If a message has also 
been left in a voice message area, Voice Message will be shown on a display PT when 
the MESSAGE button is pressed. Refer to 
1.5.5 Using Voice Messaging (Built-in Voice 
Message [BV]). 
 Each extension can have a maximum of 8 messages waiting when using the Message 
Waiting feature, or a maximum of 128 voice messages waiting when using the BV feature. 
Customizing Your Phone
3.1.3 Customizing the Buttons 
Create or edit a Message button or Message for another extension button.
Off-hook.On-hook.
PT/SLT
Enter 70. Enter lock code (4000–9999) 
2 times to lock or one time to unlock.Enter #. 
07C.Tone
Lock
Unlocklock codelock code
lock code
An SLT user can enter 0 
instead of #.
OR 
						

							1.2 Making Calls
36 User Manual
 Joining an Existing Call (Executive Busy Override)
You can join an ongoing conversation, establishing a 3-party conference call, if your extension is permitted 
through system programming.
To join an outside (CO) line call
To join an intercom call
To disconnect one party and talk with another when one of the parties is an outside party
Off-hook. Press red-lit CO.
PT
Talk.
C.Tone
(Optional)
A 3-party conference call 
is now established.
(CO)
Enter 2.
PT/SLT
Talk.
While hearing a busy tone
C.Tone
(Optional)
A 3-party conference call 
is now established.
2
PT
Press CO or 
INTERCOM.Talk.
OR
(CO) 
						

							1.2 Making Calls
User Manual 37
To leave the conference call
 Calling an Extension That Is Refusing Calls (DND Override)
You can call users who have set the Do Not Disturb (DND) feature, if your extension is permitted through 
system programming.
 You can also prevent others from joining your conversations. Refer to 1.7 Setting the 
Telephone According to Your Needs.
 If you hear the DND tone, enter 2, and then hear a busy tone, the called extension is 
busy. You can use the Automatic Callback Busy feature.
PT/SLT
On-hook.
The other 2 parties can 
continue their conversation.
Enter 2.
While hearing the DND tone 
PT/SLT
Talk.
R.B.Tone2 
						

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38 User Manual
1.2.5 Switching the Calling Method (Alternate Calling—Ring/
Voice)
To switch the calling method
Extension users can choose whether to be alerted to 
incoming calls by ringing or by the callers voice.
 
The calling extension can override this choice and use 
the alternate method.
Ringing (Default): You can call the other party 
with a ring tone. You will hear a ringback tone.
Voice-calling: You can talk to the other party 
immediately after hearing a confirmation tone. You 
will not hear a ringback tone. You will not be able to 
hear the other partys voice until he or she answers 
the call.
 If the called party uses a single line telephone (SLT), Voice-calling is not available.
 Rotary SLT users cannot use this feature.
Customizing Your Phone
3.1.2 Changing Settings Using Programming Mode—Alternate Receiving—Ring/
Vo i c e 
Select the alerting method, either ring or the other partys voice.
Ring
Ring
Hello
OR
After dialing an extension number
Enter     .  
PT/SLT
Talk.
C.Tone or
R.B.Tone 
						

							1.2 Making Calls
User Manual 39
1.2.6 Using Your Calling Privileges at Another Extension 
(Walking COS)
You can use your calling privileges (class of service [COS]) at another extension, to override calling 
restrictions that have been set at that extension. To use this feature, a preprogrammed extension password 
is required. Ask your manager for the extension password.
 Rotary single line telephone (SLT) users cannot use this feature.
Off-hook.
PT/SLT
7
Enter 7   . 
extension 
password
extension no.outside phone
no.
Enter extension 
password.
extension no.your 
extension no.
Dial your 
extension number.
Dial outside  
phone number.
C.Tone & 
D.Tone
At another extension
Enter #. 
Press the CO button or seize an outside (CO)
line before dialing the outside phone number. 
						

							1.2 Making Calls
40 User Manual
1.2.7 Accessing Another Party Directly from Outside (Direct 
Inward System Access [DISA])
To call an extension
When an outside caller dials a specified telephone 
number of the PBX, a prerecorded outgoing 
message (OGM) can greet the caller and give 
information about how to access an extension. The 
operator does not need to be involved. If there is no 
recorded message, the caller will hear a shor t 
beep instead of the OGM.
 
The caller may also be able to access system 
features or call an outside party by using the 
callers password (Direct Inward System Access 
[DISA] security code), depending on the security 
mode. Ask your manager about the mode 
assigned to your PBX.
Call
Outside party
DISA OGM
Supported destinations
Dial DISA 
phone number.
DISA 
phone no.
From an Outside Telephone
   In No Security Mode/Trunk Security Mode
Off-hook.
Dial DISA 
phone number.
DISA 
phone no.
   In All Security Mode
Off-hook.Enter     .Enter DISA security code
(4–10 digits).
Dial desired 
extension number.
desired
extension no. 
Dial desired 
extension number.
desired
extension no. 
R.B.Tone & 
DISA OGM
(or one short beep)R.B.Tone
R.B.Tone & 
DISA OGM
(or one short beep)
One short beep
You can dial the preprogrammed 
AA number instead.
DISA security code
R.B.Tone
You can dial the preprogrammed 
AA number instead.