Panasonic Kx Ta308 User Manual

							Telephone Features3-17
3.2 Telephone FeaturesC

• When you dial line access code “9”:
• When you dial line access code “81 through 83”:
outside (CO) line group number
•The FWD/DND indicator flashes red slowly.
FWD(All) CO Gx
FWD(All) All COs
Call Forwarding — to an Outside (CO) Line
You can forward calls to an external party.
System programming is required to execute this feature.
Setting
Conditions
•If an incoming outside call is forwarded to an outside (CO) line, the “Outside-to-
Outside (CO-to-CO) Line Call Duration Time” is applied to the call and the line will be
disconnected when it expires (default: 10 minutes). An alarm tone is sent to both
parties fifteen seconds before the assigned duration time limit.
•Up to thirty-two digits (including the line access code) can be programmed.
•If a CPC signal is sent to an outside (CO) line before the assigned duration time limit, a
call between two external parties will be disconnected.
•This feature cannot be used for incoming outside calls from lines assigned as
“Normal”, by System Programming.
•An account code must be entered by pressing “” and entering the account code
after the line access code in the account code verify-all and forced modes.
Programming References
•System Programming — Installation Manual
[205] Outside-to-Outside (CO-to-CO) Line Duration Time Limit
[414]–[416] Outside (CO) Line Mode — Day/Night/Lunch
[605] Account Code Entry Mode
[607] Call Forwarding to an Outside (CO) Line
PT and SLT
For a PT: Press FWD/DND.
For an SLT: Dial 71.Enter the line 
access code
(9 or 81 through 83).Enter the 
phone number.Dial #.
For an SLT
Dial 3.
line access codephone no.
Lift the handset 
or press 
SP-PHONE/MONITOR.
Hang up or press SP-PHONE/MONITOR.Confirmation 
tone and 
dial tone
For a PT
17
FWD/DND
3 
						

							3-18Telephone Features
C3.2 Telephone Features
Call Forwarding — Follow Me
You can set the “Call Forwarding” feature from the destination extension. This is useful
if you forget to set “Call Forwarding — All  Calls” before you leave your desk.
Setting
Condition
•This feature can be canceled at your extension or the destination extension.
PT and SLT
For a PT: Press FWD/DND.
For an SLT: Dial 71.Enter your 
extension number 
(100 through 199).Dial #.
For an SLT
For a PT
Dial 5.
extension no.
Lift the handset 
or press 
SP-PHONE/
MONITOR.Hang up or press 
SP-PHONE/MONITOR. Confirmation 
tone and 
dial tone
At the destination extension
17
FWD/DND
5

your extension number
•The FWD/DND indicator flashes red slowly at your extension.
•Single line telephone users can dial “0” instead of “#”.
FWD(From) Extxxx
•You may press the flexible button assigned as
the FWD/DND button instead. 
						

							Telephone Features3-19
3.2 Telephone FeaturesC
Call Forwarding — CANCEL
There are two canceling methods for “Call Forwarding”. The canceling depends on the
Call Forwarding type that has been assigned.
Canceling Call Forwarding at your (original) extension
Canceling Call Forwarding at the destination extension — “Follow Me (All Calls)” only
PT and SLT
For a PT: Press FWD/DND.
For an SLT: Dial 71.Dial #.
For an SLT
For a PT
Dial 0. Lift the handset 
or press 
SP-PHONE/
MONITOR.Hang up or press 
SP-PHONE/MONITOR. Confirmation 
tone and 
dial tone
17
FWD/DND
0

•The FWD/DND indicator turns off.
•Single line telephone users can dial “0”
instead of “#”.
FWD/DND Cancel
•You may press the flexible button
assigned as the FWD/DND button
instead.
•You may press the flexible
button assigned as the
FWD/DND button instead.
PT and SLT
For a PT: Press FWD/DND.
For an SLT: Dial 71.Enter your 
extension number.Dial #.
For an SLT
For a PT
Dial 8.
extension no.
Lift the handset 
or press 
SP-PHONE/
MONITOR.Hang up or press 
SP-PHONE/MONITOR. Confirmation 
tone and 
dial tone
817
FWD/DND

•The FWD/DND indicator turns off at your
extension.
•Single line telephone users can dial “0” instead
of “#”.
FWD/DND Cancel 
						

							3-20Telephone Features
C3.2 Telephone Features
Call Hold
Allows you to place a call on hold.
To place a call on hold
PTSLT
Flash the hookswitch.
Confirmation tone 
and dial tone
During a conversation
Press HOLD. Confirmation tone
and dial tone
During a conversation
HOLD
•The corresponding CO or INTERCOM
indicator flashes green slowly.
•You may replace the
handset.•You may replace the handset.
PTSLT
Flash the hookswitch.
At the holding extension
Press the CO or INTERCOM 
which is flashing green slowly.
At the holding extension
COINTERCOM
or
•The CO or INTERCOM indicator turns steady
green.
Retrieving a call on hold
•If the handset is replaced, just
off-hook to retrieve the call. 
						

							Telephone Features3-21
3.2 Telephone FeaturesC
Conditions
•To retrieve a call on hold at another extension, refer to “Call Hold Retrieve” in this
manual.
•If a held call is not retrieved within a pre-determined time (default: 30 seconds), “Hold
Alarm/Hold Recall” occurs. If the hold recall time is set to “Disable”, it will not be
recalled.
•If a held outside call is not answered within thirty minutes, it will be automatically
disconnected.
•When going off-hook:
— Before recalling: A dial tone will be heard while the call is on hold. You may dial
another telephone number.
— While recalling: Only the first call on hold will be released and enter the
conversation mode.
•You cannot hold a doorphone call.
•With outside calls, you can put multiple calls on hold. However, with intercom calls,
you can put only one call on hold. One way around this is to use the Call Park feature.
•If a call is placed on hold for more than the programmed time, ringing or an alarm tone
will be heard (Hold Recall/Hold Alarm) and the following displays will be shown.
While the alarm tone is being sent, the LCD will flash.
Example:
— When holding extension 111, Mr. Brown:“111: Brown” will be displayed.
— When holding outside (CO) line, CO 1:“Call on CO 1” will be displayed.
•If “Hold-2” or “Hold-3” is assigned by System Programming, you must dial “20” after
flashing the hookswitch.
•Only an outside or intercom call can be placed on hold at one time.
If you want to hold both calls, use the Call Park feature.
Programming References
•System Programming — Installation Manual
[104] Hold Mode Selection
[200] Hold Recall Time
Feature References
Call Hold Retrieve
Call Park
Hold Alarm/Hold Recall (→See the Installation Manual.) SLT
SLT
PT
PT 
						

							3-22Telephone Features
C3.2 Telephone Features
Conditions
•If a held call is not retrieved within a pre-determined time (default: 30 seconds), Hold
Alarm/Hold Recall occurs.
•If an outside call is placed on hold and not retrieved within thirty minutes, it will be
automatically disconnected.
•With outside calls, you can put multiple calls on exclusive hold. However, with
intercom calls, you can put only one call on exclusive hold.
Programming Reference
•System Programming — Installation Manual
[200] Hold Recall Time
Feature References
Call Hold
Hold Alarm/Hold Recall (→See the Installation Manual.) PT
PT
PT
Call Hold, Exclusive
Prevents other extension users from retrieving your held call. Only the user who held the
call can retrieve it.
To place a call on exclusive hold
PT
Press HOLD. Press HOLD again.
During a conversation
HOLDHOLD
•The CO or INTERCOM indicator flashes green slowly.
•The current call is placed on hold.
•The CO or INTERCOM indicator flashes green
moderately.
•The current call is placed on exclusive hold.
PT
Press the CO or INTERCOM
which is on exclusive hold.
COINTERCOM
or
Retrieving a call on exclusive hold
•The CO or INTERCOM indicator turns steady green.
•The held call is released. 
						

							Telephone Features3-23
3.2 Telephone FeaturesC
Conditions
•“Call Park” and “Exclusive Call Hold” cannot be retrieved by this feature.
•You can hear a confirmation tone when the call is retrieved by entering the feature
number.
Feature References
Call Hold
Call Hold, Exclusive
Call Park
Call Hold Retrieve
Allows you to retrieve a call that has been placed on hold by another extension.
Retrieving an outside call on hold
Any TelephonePT
Enter the held outside 
(CO) line number 
(1 through 3). Dial 53.
outside (CO) line no.
Lift the handset 
or press 
SP-PHONE/
MONITOR.Press the CO whose indicator 
is flashing red slowly. Confirmation 
tone
At the other extension At the other extension
35CO
•The CO indicator turns
steady green.
Retrieving an intercom call on hold
Any Telephone
Enter the holding extension 
number (100 through 199). Dial 5.
extension no.
Lift the handset or press 
SP-PHONE/MONITOR.Confirmation tone
At the other extension
5 
						

							3-24Telephone Features
C3.2 Telephone Features
Call Information/Log, Incoming
Provides you with the caller’s telephone number and name simultaneously on the outside
(CO) line assigned to receive Caller ID service* calls. If the call is not answered, the call
information is automatically recorded.
Display Operation (— for the KX-TA30830)
While receiving an incoming outside call, the display shows the
caller’s telephone number or name.
• If you want to see other information, press the Caller ID
Selection button or press #.
• The display changes as follows.
(caller’s name)
(caller’s telephone number)
(CO number)
1.Lift the handsetor press the SP-PHONEbutton.
2.Press the Caller ID Selectionbutton to see other information.
• The display changes as follows.
(caller’s name)
(caller’s telephone number)
(call duration)
* The Caller ID service provides you with the caller’s information, such as the name and telephone number,
on the outside (CO) line assigned to receive Caller ID service calls. Refer to the Installation Manual.
CO 1    0:01’52
0111111111
JOHN WHITE
Call on CO 1
0111111111
JOHN WHITE
JOHN WHITE 
						

							Telephone Features3-25
3.2 Telephone FeaturesC
Conditions
•The Caller ID Indication button indicator may turn on when a call is received.
•Even if you answer a call, the call information can be recorded by pressing the Caller
ID Indication button during the conversation.
•You can modify and call back the logged numbers. Refer to the “Call Log, Incoming”
feature.
•A caller’s name will be displayed if the corresponding speed dial number has been
assigned a name by System Programming.
•System Programming determines which is displayed first, the name or number.
•You can program by System Programming whether or not to print out a Caller ID
number on the SMDR.
•You can also program by System Programming whether or not to print out a Caller ID
number on the SMDR before the call is answered.
•If “OUT OF AREA” is displayed, the call may be from out of the calling area.
•If “LONG DISTANCE” is displayed, it may be a long distance call.
•If “PRIVATE” is displayed, the caller’s name and number was not sent by request of
the caller.
Programming References
•Station Programming (Section 2)
Flexible Button Assignment — Caller ID Indication Button, 
Caller ID Selection Button
•System Programming — Installation Manual
[900] Caller ID Assignment
[904] Caller ID Log Priority Selection
[906] Caller ID SMDR Format
[907] Caller ID SMDR Printout Selection
Feature References
Call Log, Incoming 
Call Log Lock, Incoming in the Personal Area
Call Log Lock, Incoming in the Common Area (3.3 Operator/Manager Service Features) 
						

							3-26Telephone Features
C3.2 Telephone Features
Call Log, Incoming
If a call is not answered, the incoming outside call information from the Caller ID
service*1is automatically logged in the system and the Caller ID Indication button
indicator lights. There are two kinds of call log areas available in the system. One is the
personal area, which stores call logs for each extension. The other is the common area,
which stores call logs for the system. A call comes directly to a certain extension is stored
in the extension’s personal area. A call for multiple extensions and a call via the DISA
Intercept Routing feature is stored in the common area. To check the caller’s information
stored in the personal area, you need to assign the Caller ID Indication — Personal
button. For common area, the Caller ID Indication — Common button is necessary. Up to
20 calls can be logged in each personal area and up to 300 calls in the common area.
When the call log in the personal area is full (20 calls are stored), you can select how the
21st call is treated. Either a new call can be disregarded or the new call can overwrite the
oldest call that have been already confirmed (Default: Record the new call.). As for the
common area, only the operator or manager can control this. (Refer to “The 301st Call
Log, Incoming in the Common Area Treatment” in section 3.3.)
Overwriting the call log in the personal area
PT
Dial #. Dial 7371. Lift the handset or press 
SP-PHONE.Hang up or press 
SP-PHONE. Confirmation tone 
and dial tone
1377

Incoming Log On
PT
Dial #. Dial 7370. Lift the handset 
or press SP-PHONE.Hang up or press 
SP-PHONE. Confirmation tone 
and dial tone
0377

Incoming Log Off
Disregarding the 21st call in the personal area