Panasonic Kx Ncp500/1000, Kx Tde100/200, Kx Tde600 Operating Manual

To enter incoming call queue monitoring mode
To monitor the Log-in/Log-out status
•
While in Log-in/Log -out monitoring mode, the lights of DSS buttons for the ICD group
members indicate their status as follows:
Off: Out of the ICD group.
Green on: Log-in mode (Ready). The extension user is ready to answer calls.
Flashing Green : Log-in mode (Not Ready). The extension user is not ready to answer calls.
Red on: Log-out mode.
To change the Log-in/Log-out mode Document Version  2013-05  
Operating Manual...

•
Depending  on the current status of the ICD group member, pressing the DSS button changes
the status as follows:
Log-in mode (Not Ready)  ® Log-in mode (Ready)
Log-in mode (Ready)  ® Log-out mode
Log-out mode  ® Log-in mode (Ready) •
For information about other supervisory features, refer to 
 "1.3.42  ICD Group
Features—Supervisory".
1.3.41  ICD Group Features—Manual Queue Redirection When your incoming call distribution (ICD) group is busy and other outside calls arrive, the
arriving calls...

Features
Description
Incoming Call Queue Monitor The supervisor extension can monitor the status of calls waiting in the queue
to be answered.
(® 1.3.38  ICD Group Features—Incoming Call Queue Monitor
)
Log-in/Log-out Monitor and Remote Control The supervisor extension can monitor the Log-in/Log-out status of the ICD
group members with the lights of corresponding DSS buttons. The
supervisor extension can change their Log

-in/Log-out status by pressing
the corresponding DSS button.
(® 1.3.40  ICD Group...

The following chart shows the flow of supervisory displays and access operations:
•
For information about other ICD group features, refer to "1.3.36  ICD GROUP FEATURES". 104 Operating Manual
Document Version  2013-05  1.3.42 ICD Group Features—SupervisoryInitial Display
Incoming Call
Queue Monitor
SPRVS EXIT
EXIT LOG
EXIT
739ICD Group
extension 
no.
Call Log History
  Since  JAN.29  09:10AM
Total Calls     :  00996
Overflow Calls  :  00131
Lost Calls      :  00039
Average Waiting :  0106...

1.3.43  Message Waiting
 For an extension leaving a message waiting indication
When  the called extension is busy or does not answer your call, you can
leave a notification so that the called party may call you back.  For an extension receiving a message waiting indication
As a message receiver, the Message button light or Message/Ringer
Lamp lets you know that a call has been received. If you receive
notification, you can call back the caller by a simple operation. Note
For 
 an extension receiving a...

 For an extension receiving a message waiting indication
To check the left message and call back To call back
To clear message waiting indications left on your extension
•
The Message button light or Message/Ringer Lamp shows the current status as follows:
Off: No message
Red on: You have a message
• The display shows the messages starting with the most recent call.
• At 
a called extension, the MESSAGE button allows you to clear message waiting indications
if you do not want to call the callers back. To...

Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit a Message button or Message for Another Extension button.
1.3.44  Mute You can disable the microphone or the handset to consult privately with others in the room
while listening to the other party on the phone through the speaker or the handset. To set/cancel
•
The AUTO ANS/MUTE or VOICE CALL/MUTE button light shows the current status as
follows:
Off: Normal
Flashing red : Mute
• If mute is used during OHCA, it will become Handset...

•
The SP-PHONE button light shows the current status as follows:
Off: The voice is heard through the handset.
On: The voice is heard through the speaker and the handset.
• This feature is only available with certain proprietary telephones, and requires system
programming.
1.3.46  OHCA (Off-hook Call Announcement) During a conversation, you can be informed of a waiting call with a voice announcement. You can hear the
caller’s voice through the built
-in speaker, and talk to the caller while the current...

Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create 
or edit a One-touch Dialing button, store the desired phone number or feature number.
1.3.48  Paging –  Group Paging
–  Paging and then Transferring a Call
–  Paging Deny
 Group Paging
You can make a voice announcement to proprietary telephones or external speakers or both in the preset
group simultaneously. A person who has been paged can answer the page at any extension.
To page •
If the group which you paged is already being used for...

•
The following are extensions that cannot receive a paging announcement:
–Portable station
– Single line telephone
– Proprietary telephone that is ringing or busy
– Proprietary telephone in Paging Deny mode
– Proprietary telephone in DND mode
• System programming may be required for some IP
-PT users to receive paging
announcements.
• Even if the announcement is not paging your extension, you can answer it, if it is paging your
group.  Paging and then Transferring a Call
You can transfer a call after...