Panasonic Digital Imaging System For Facsimile And Internet Fax Email Functions Dp 8060 Operating Instructions

							181
Printout Journalsand Lists
3
The program list will be printed.
Explanation of Contents
(1) Key name
(2) Program name : Up to 15 characters
(3) Type of communication : GROUP indicates that the Program key is programmed as a group key. POP indicates that the Program key is programmed as a POP access key.
(4) Destination(s) : Destinations programmed into the Program Key.
(5) Deletion of received Email : Valid means that the received email will be deleted.
Invalid means that the received email will be retained. 
						

							182
Printout Journals and Lists
Fax Parameter List
To Print a Fax Parameter List.1
BERLIN
ANTARTICA
2
Sample Fax Parameter List
************* -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 ***** P.01
   (1)      (2)                    (3)                                  (4)         (5)   No.      DESCRIPTION            SELECTION                            CURRENT     STANDARD
                                                                        SETTING     SETTING
   000      Print FaxParameterList
(6)001      Contrast(HOME)         (1 2 3 4 5 6 7)                      4           4
 * 002      Resolution(HOME)       (STD Fine S-Fine)                    STD         Fine
                                                                                    
   182      Send Comm. JNL (Print Email Both) Print Print
 
                                                           -PANASONIC                  
********DP-xxxx******************** -HEAD OFFICE     - ***** -        201 555 1212- ********* 
						

							183
Printout Journalsand Lists
3
The fax parameter list will be printed.
Explanation of Contents
(1) Parameter number
(2) Description : (HOME) means home position setting.
(3) Selection
(4) Current setting : ---- indicates code or password is not set. When the code or password \
is set, it is represented
by asterisk (*).
(5) Standard setting : Factory preset standard setting
(6) Changed setting : * indicates that the Factory preset setting was changed. 
						

							184
Problem Solving
During ReceptionRemove the misfeed paper.
(See the Operating Instructions (For Basic Operations))
Recording paper
doesnt advance into
machine Make sure that there is paper in the Paper Tray. Follow the
instructions for loading paper.
---
Recording paper
doesnt eject after
printing Check to see if the recording paper is jammed inside of the
machine.
---
Document auto
reduction doesnt
work Check Fax parameter No. 024 (
Print Reduction) setting. 27
169
T
ransmission Copy
Quality V
ertical lines on the
transmitted document Check own copy quality. If copy is OK, your machine has no
problem, report to the receiving party that they have a problem. If
copy is NG, clean the document scanning surface area. ---
Does not stamp Check Fax parameter No. 004 (
Stamp (HOME)), and No. 028
( Stamp At Memory XMT ) settings. 168
169
Stamp too light Replace stamp. 192
T roubleshooting
If You Have Any of These Problems:
Mode Symptom Possible Cause / Action Page
During
Transmission Document doesnt
feed/multiple feed 1. Check that your document is free of staples and paper clips, and
that it is not greasy or torn.
2. Check that your document is the right type to send through an ADF by consulting. If your document has the characteristics
listed, use the Platen instead.
3. Check that the document is loaded properly. ---
T
ransmitted
document is blank
Recording paper
misfeed --- 
						

							185
Problem Solving
186-
189 No dial tone 1. Check the connection of the telephone line.
2. Check the telephone line.9
191
No Unit OperationNo unit operation To reset the machine, turn-off the Power Switch for a few seconds
then turn it on again.9 No auto answer 1. Check the connection of the telephone line.
2. Check the Reception mode setting.
3. If the Fax Parameter No. 013 (Auto Journal Print) is set to
Valid (default setting) and the machine is printing the received
document(s) from memory, which also happens to be the 200th
transaction, the machine will not auto answer until the
Transaction Journal completes printing.
Cannot transmit or
receiveAn information code will be shown on the display. Refer to the
information code table to find out the trouble. Mode Symptom Possible Cause / Action Page
Communication
9
26
168
191 
						

							186
Problem Solving
407 No confirmation from the receiving station for theprevious page sent. W
ait a few minutes and send again. ---
400 During initial handshake, receiving station did not
respond or communication error occurred. 1. Check with the other party.
2. Reload the document and send again.---
061 ADF Door (Document Return Guide) is open. Close the ADF Door. ---
031 Document is too long or jammed.
Document length exceeds 78.8 inches (2 meters) in
Normal  and Fine mode only. The length  limitation
for  Super Fine  and 600 dpi  mode, is subject to
the available Memory size.
   Super Fine       600dpi
 (Max. Length) (Max. Length)
A4/Letter Width :55 in (1400 mm) 24 in (600 mm)
A3/Ledger Width :39 in (990 mm) 17 in (430 mm) 1. Reload the document properly.
2. Remove the document jam.
3. Add additional Flash Memory.
---
030 Document is misfeeding. 1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.---
Information Code
When something unusual occurs, the display may show one of the Informati\
on Codes listed below. These will help you to identify
and correct the problem.
Info. Code Meaning Possible Action Page
401 Remote station required a Receiving Password to receive the document.
Remote station does not have Confidential Mailbox. Check the remote station. ---
402 During initial handshake, communication error
occurred. Reload the document and send again. ---
403 No polling capability at the remote side. Ask remote side to set 
POLLED=ON. ---
404/405 During initial handshake, communication error
occurred. Reload the document and send again. ---
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode. Check the password or the telephone number
in Address  Book.
98
11 0
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again. ---
410 Communication aborted by the transmitting side. Check with the other party. ---
411 Polling password does not match. Check the polling password. 34
412 No data from the transmitting side. Check with the other party. ---
414 Polling password does not match. Check the polling password. 34
415 Polling transmission error. Check the polling password. 34 
						

							187
Problem Solving
416/417/418/419 Received data has too many errors. Check with the other party. ---
Info. Code Meaning Possible Action Page
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side. 1. Remote side misdial.
2. Check with the other party.---
422/427 Interface is incompatible. Check with the other party. ---
430/434 Communication error occurred while receiving. Check with the other party. ---
436/490 Received data has too many errors. Check with the other party. ---
456 • Unit received a confidential document or was
requested to be polled of a confidential document
under any of following conditions.
1. Not enough space in memory to receive the confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document. 1. Print a File List and check the contents.
2. Wait until unit finishes printing.
11 8
492/493/
494 Communication error occurred while receiving. Check with the other party. ---
495 Telephone line disconnected. Check with the other party. ---
501/502/
503/504 Communication error occurred using the internal V.34
Modem. Check with the other party. ---
540/541/
542/
543/544 Communication error occurred while transmitting. 1. Reload the document and send again.
2. Check with the other party.---
550 Telephone line disconnected. Check with the other party. ---
552/553/
554/555 Communication error occurred while receiving. Check with the other party. ---
580 Sub-address transmission to a unit that has no Sub-
address function. Check the remote station. 92
581 Sub-address Password transmission to a unit that has
no Password Sub-address function. Check the remote station. 92
623 No document is loaded in the ADF. Resend the documents. ---
630 Redial was not successful due to a busy line. Reload the document and send again. ---
631/700 During dialling, 
Stop key was pressed. Reload the document and send again. ---
Continue on the next page... 
						

							188
Problem Solving
634 Redial was not successful due to no response fromthe called station or wrong number dialled.
Note:If busy tone was not detected, the machine will
only redial once. Check the telephone number and send again. ---
Info. Code Meaning Possible Action Page
Information Code
638 Power failure occurred during the communication. Check the power cord and plug. ---
711 Incorrect LDAP settings. Check the LDAP Server Name, LDAP Log in
Name, LDAP password, LDAP Search Base.54
712 Incorrect email address. Check the registered email address.
Check the IP Address of the SMTP Server
with the Network Administrator.---
714 Cannot Log on to the LAN. Check the 10Base-T/100Base-TX cable
connection. An unexpected LAN problem
occurred. Contact the Network Administrator.---
715 TCP/IP connection timed out. Check the Internet Fax parameter settings.
Verify the IP Address, Default Gateway IP
Address, SMTP Server IP Address. ---
716 Cannot logon to the designated SMTP Server. Check the SMTP Server IP Address setting.
Contact the Network Administrator.---
717 Incomplete SMTP Protocol transmission. SMTP
Servers hard disk may be full. SMTP Server is defective.
Contact the Network Administrator.---
718 Page Memory Overflow occurred while receiving
printing data. The paper size selected within your
application to print is larger than the paper size
loaded in the tray(s). Check the document size and resolution.
Ask originator to re-send in a supported size
and resolution.
---
719 Received data via LAN is in a format that is not
supported. Ask the originator to re-send with a supported
file attachment format:
* In a TIFF-F format.
* Image data conforming to recording paper
  size.---
720 Cannot connect to the POP Server. (Incorrect POP
Server IP Address) POP Server is down. Check the POP Server IP Address.
Contact the Network Administrator.---
721 Cannot connect to the POP Server. (User Name or
Password error) Check the POP User Name and Password or
the APOP  settings.
Contact the Network Administrator.--- 
						

							189
Problem Solving
870 Memory overflow occurred while storing documentsinto memory for transmission. T
ransmit documents without storing into
memory. 18
725 DNS Server connection timed out. DNS Server is
down. Check the DNS Server IP Address.
Contact the Network Administrator.---
726 Received an error response from the DNS Server. Check the POP Server Name. Check the SMTP Server Name.---
728 The document was sent to the Internet Fax in an incompatible file format (PDF).
Note:PDF file format is only used when sending an
Internet Fax to a PC. Change the XMT File Type (Fax Parameter
No. 177 (
XMT File Type )) to TIFF. 173
729 Failed to authenticate (SMTP Authentication) when connecting with the SMTP server. Check the SMTP Authentication. User Name
and Password.
Contact the Network Administrator.173
730 Cannot retrieve the Journal nor program the Internet Parameters and the Auto Dialer remotely via email
from a PC. Check that the Fax Parameter No. 158 (
PC
Remote Update ) is set to Valid . 172
731 The dialer buffer for manual dialling was full (70 stations) when the Relay Transmission Request was
received. Request the originator to re-send the Relay
T
ransmission Request after the reserved
communication is finished. ---
800/814/ 816/825 Unit was requested to relay a document or
Confidential Communication but has no capability. Check with the other party. ---
815 Mailbox is full. Install Optional Flash Memory Card. ---
826 The received sub-address is not preprogrammed in the address book. Check entries in the address book. Check the
entry of the sub-address of the remote station.140
722 Failed to obtain IP address from the DHCP server. Check the 10Base-T/100Base-TX cable
connection.
Confirm that the Internet Parameter and the
DHCP server are correctly configured before
turning on or turning off the power.
Contact the Network Administrator.9
Info. Code Meaning Possible Action Page
NOTE1.
After identifying the problem and verifying the recommended action, if t\
he Information Codes keep
reoccurring or for help on Information Codes that appear on your machine\
 but are not listed above,
please contact your local Panasonic Authorized Dealer.
For mechanical failures, see the Troubleshooting section in the Operating Instructions (For Basic
Operations). 
						

							190
Problem Solving
Receive a fax. You cannot receive a fax.
Send a fax. You cannot send a fax.
Receive phone calls. Possible with the external telephone connection.
Make phone calls. Possible with the external telephone connection.
Problem ConditionData preprogrammed or
preset on your machine. You are receiving a fax.
Memory content.
NOTE1. If a power failure occurs while scanning a document, the scan is cancele\
d. Rescan the document when
power recovers. If a power failure occurs while sending a document from memory\
, the fax or document
will be resent immediately upon recovery.
Power Failure
When power recovers Transmission and transmission data stored in memory is preserved
intact.
Data preprogrammed or preset in the address book and on program
dialing, Function Parameters are preserved through the power
failure.
While a power failure
persists
Y
ou are sending a fax. The fax transmission is aborted. Resend when power recovers.
The fax reception is aborted. Ask the remote party to resend when
power recovers.
The fax display remains off for the duration of a power failure, and you cannot send or receive documents.
Result
When a power failure
occursY
ou are talking to a remote
party. Y
ou can continue talking. (external telephone connection)