Panasonic Cpc+AII/B Digital Business System Release Notes Manual

Chapter 4. Key Telephone FeaturesSection 700 - Operation
lYou can answer incoming calls, Intercom Tone Calling, or Intercom Voice
Calling using the Group Call Pickup feature. You cannot answer Paging or
Callback with this feature.
Call Transfer
(All Versions)The DBS provides two call transfer methods: blind transfer and screened
transfer.Blind Transfer
Description
Blind transfer allows the transfer of a call directly to an extension, without
waiting for the called extension Eo answer.
Operation
1.Press...

Section 700 - OperationChapter 4. Key Telephone Features
Related Programmingl 
FFl (System): Onhook (Automatic) Transfer
lFFl (System): Recall Timer for Extension-Transferred CO Calls
lFFl (System): Recall Timer for Extension-Transferred Intercom Calls
lFFl (System): Recall Timer for Attendant-Transferred CO Calls
lFFl (System): Recall Timer for Attendant-Transferred Intercom Calls
Considerations
lFor users to transfer calls by pressing HOLD, dialing the extension, and
going 
onhook, the Onhook Transfer...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
Screened TransferDescription
Using the Screened Transfer feature, you can contact a third party and
announce the call before the transfer.
Operation
To use Screened Transfer when your system is set for Onhook
Transfer:
1.Press the HOLD key to place the call on hold.
l The line LED for the outside line on hold flashes green.
l The phone issues intercom dial tone.
l “Hold TRK #XX” (where “XX” is the line number) appears on the
display.
2.Dial the...

Section 700 - OperationChapter 4. Key Telephone Features
2.Dial the extension number to which the call is to be transferred.
3.When your call is answered, inform the third party of the transfer.
l The EXT LED stops flashing and remains lit.
l “Talk-EXT XXX” (where “XXX” is the extension) appears on the
display.
4.Press the PROG key.
l The line LED for the original outside line turns red.
l “TRF XXX TRK 
#YY” (where “XXX” is the extension and “YY” is
the line) appears on the display.
l The third party...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
extension after Transfer Recall Timer expires. The other extension’s
number and the number of the transferred CO line or extension then appear
on your display and the call is returned to your extension.
(For example, if you transfer an outside call on line 1 to extension 135 and
that extension is busy or does not answer, the call will return to your
extension and “Recall 135 
#Ol” will appear on the display.)
Call Waiting
(All Versions)...

Section 700 - OperationChapter 4. Key Telephone Features3. Press “3.”
l The EXT LED flashes.
l “Call Wait XXX” (where “XXX” is the extension) appears on the
display.
4.If you want to send a text message, dial the desired message code (5-9).
The corresponding message displays on the called party’s phone. (If the
called party does not have a display, the party continues to hear a call
waiting signal.)
5.Remain on the line until the called party picks up.
To answer Call Waiting:
1.The EXT LED flashes,...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
l The LED of the Talk Back key flashes green.
l The current call is held automatically.
3.Press the Talk Back key again to return to the original call.
The LED of the Talk Back key goes off when the Call Waiting party
hangs up.Related Programming
l
FFl (System): Extension Class of Service Setting (CPC-AI1 and CPC-B
Version 3.1 or higher)lFF3 (Extension): Extension Class of Service Assignment 
(CPC-AI1 and
CPC-B Version 3.1 or higher)
l FF3...

Section 700 - OperationChapter 4. Key Telephone Features
Call Waiting/OHVA Text Reply
(CPC-AI1 and CPC-B Version 4.0 or higher)
DescriptionWhen a busy party receives an indication of incoming intercom call, the busy
party can respond by sending a text message back to the caller.
The text message can be sent after any of these intercom call indications:
l Call waiting tone
lCall waiting tone followed by a text message
l An 
offhook voice announce.
OperationWhen you are on a call and receive an indication...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
Caller ID Call Log(CPC-AII Version 6.1 or higher and CPC-B Version 6.1 or higher)
Description
The Call Log keeps a record of Caller ID calls to individual phones. The Call
Log allows users to view Caller ID calls that have been sent to their phone.
Users can assign an FF key 
(“6) to flash when there are new entries in the log.
When the user presses the key to access the log, the LED turns off.
Call Logs can be assigned to both attendant and...

Section 700 - OperationChapter 4. Key Telephone Features
Types of Calls IncludedThe call log stores information for 
Caiier ID calls that ring a phone. If the
phone does not ring (for instance when Call Forward 
- All Calls is active),
there is no entry in the Call Log for that call.
Call Log InformationEach Call Log entry includes the following call information:
l Calling number
l Calling name (if provided)
l Time and date
lWhether the call was answered
lHow the call was routed.
Call Log FormatThe most...