Panasonic Cpc+AII/B Digital Business System Release Notes Manual

Section 700 - OperationChapter 3. Attendant Features
6.Press AUTO to backspace and erase the existing name.
7.Use the dialpad sequences shown iri Table 3-l on page 3-10 to enter
letters and/or numbers.
Press FLASH after each letter or number.
Press CONF to switch between numbers and letters.
8.To store your entry, press HOLD.
Note: The name does not change on the extension until the extension goes off
hook.
To assign text to Call Waiting/OHVA Text Replies (CPC-Ail and CPC-
B Version 4.0 or higher):...

Chapter 3. Attendant FeaturesSection 700 - Operation
Table 3-1.Key sequences for text assignment.
I-
i-I
l-
t
Attendant Feature Package(CPC-B Version 2.0 
- 4.0)
DescriptionThe Attendant Feature Package (AFP) software affects the attendant’s DSS
console.Note: The Attendant Feature Package was discontinued in CPC-B Version
5.0.When the AFP is installed, the DSS console provides the following 
pre-configured features:
l Z O-7 (Paging Zones)
lP O-9 (Park keys)l NIGHT key
l BUSY key 

Section 700 - OperationChapter 3. Attendant Featuresl WAIT key
l OHVA key
l EXT key
l SSD key
l STATE key
l RESET key
l ALM key
l MSG key
l CNCT (connect) key
l CNCL (Cancel) key
lConfiguration of line/loop keys on large display as multiline
lAbility to assign line/loop keys to FF keys
l26 search keys for extensions
l 2 arrow keys.
Attendant Groups
(CPC-AIL and CPC-B Version 2.0 or higher)
DescriptionThe DBS can accommodate up to four attendant positions. The first attendant
is fixed at port 1, extension...

ChaDter 3. Attendant FeaturesSection 700 - Operation
cl 
FFl (System): Fourth Attendant Position
l
FFl (System): Attendant Transfer Extension
Considerations
lIf all ML keys on all attendants are busy, internal calls are transferred to a
preset destination, which must be a real extension number. The forwarding
destination cannot be the pilot number of a hunt group.
lThe third and fourth attendants cannot have a 
DSS/72.lPrior to CPC-B Version 2.0, the DBS supported a maximum of two
attendant positions.lIn...

Section 700 - Operation
OperationChapter 3. Attendant Features
To disable the intercom dial tone:
1.Press the ON/OFF key.
l The phone issues intercom dial tone.
l The ON/OFF LED lights.2. Press 
‘Y/50.”
3.Press the ON/OFF key.
The ON/OFF LED goes off.
To reactivate dial tone:
Repeat the preceding steps.
DSSl72
(All Versions)Description
The 
DSS/72 is a 72-key console that can be attached to the attendant phone.
The 72 keys of the DSS can be programmed as Direct Station Select (DSS)
keys for internal...

Chapter 3. Attendant FeaturesSection 700 - Operation
Figure 3-1. VB-43225 
with a DW72
,,I,,,,,,I
OL
0)
?%fz20 Sun AUG 21IJohnPERSONAL DI,?
SYSTEM DIAL
EXTENSION
FUNCTION
HELP
l? (VR-4. .3_730‘),the DSS/72can be used as an Attendant Console. The attendant console provides station
monitoring and call transfer by name for large systems, even if a large display
phone is not used.
Note: Beginning with CPC-B Version 5.0, the Attendant Feature Package
(AFP) is no longer available.
As Figure 3-2 illustrates,...

Section 700 - OperationChapter 3. Attendant Features
Figure 3-2. VB-43225 with a DSS/72 configured as an Attendant Console
Related Programmingl 
FFl (System): Attendant Feature Package Settings
Note: Beginning with CPC-B Version 5.0, the Attendant Feature Package
(AFP) is no longer provided.
l FF3 (Extensions): Terminal Type
Hardware Requirements
lThe “Attendant Feature Package” is required to configure the DSW72 as an
Attendant Console. The “Attendant Feature Package” is contained on a
special EPROM...

ChaPter 3. Attendant FeaturesSection 700 - ODerationTable 3-2. 
DSS/72 maximums
,.‘iRelease
CPC-A
CPC-AI1 and
CPC-B without
the AFP
CPC-B 2.0 to
4.0 with the
AFP .Attendant Position
DSS/72 Assignments
Attendant 2
Attendant 3
(CPC-AII and CPC-B
2.0 or higher)Attendant 4
(CPC-AI1 and CPC-B
2.0 or higher)The 
DSW2 cannot be assigned.
The 
DSS/72 cannot be assigned.
Attendant 1
Attendant 2
Attendant 3Attendant 4
rl
Att.
‘Console
Type 19
3-16
DBS Manual - Issued 8/l/95DBS-70-700 

Section 700 - ODerationChaDter 3. Attendant Features
lThe DSS key LED informs the attendant of the status of assigned
extensions. The LED lights red when the extension is busy and green when
Absence Message, Calf 
Foruarding, or DND is activated.
lPressing a DSS key while connected to an outside line places the line on
hold.
Headset Operation
(All Versions)Description
A headset can be connected to attendant or non-attendant phones. (Dial 
tentis normally turned 
off when the headset is connected.)...

Chapter 3. Attendant FeaturesSection 700 - Operation
Key Bank Hold(All Versions)
Description
Key bank hold allows a user on a trunk call to initiate another trunk call by
simply pressing an FF key for another trunk. When the user presses the FF
key, the first trunk call is automatically placed on system hold.
In addition, the attendant can use key bank hold with 
DSS/BLF keys to
provide one-touch call transfer to an extension. For example, if the attendant
phone has a 
DSS/BLF key assigned for extension...