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Panasonic Cpc+AII/B Digital Business System Release Notes Manual

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Page 831

Section 700 - OperationChapter 2. System Features
3
4
5
6
7Notes:Full restriction of operator calls (old dialing plan).
Selectable restriction of operator calls (new NANP).
Selectable restriction of international calls (defaulted to full restriction 
-
ssee Notes)
Selectable restriction of 
Nil codes (211-911) (see Notes for 91 I).Selectable restriction of Speed dial numbers.
Restriction of up to 50 seven-digit numbers.
Trunk calls can be answered and transferred.
Defaulted to full restriction of...

Page 832

Chapter 2. System FeaturesSection 700 - Operation
The following calling restrictions are also available:
lStation Lockout Key Code Restriction
A key code must be entered before calling out when the Station Lockout
feature is activated.l Account Code Restriction
An Account Code must be entered before calling out.
l Forced LCR Restriction
The LCR feature controls outside calls.
Related Programming
l
FFl (System): Override Toll Restrictions with SSD Numbers
lFF3 (Extension) Extension Lockout Code
lFF7 (Toll...

Page 833

Section 700 - OperationChapter 2. System Features
Trunk Groups(All Versions)
Description
Trunks can be placed in trunk groups. When a trunk group is accessed, the
DBS automatically selects an open trunk from the group.
OperationTo access a trunk group, do one of the following:
lDial a trunk group access code before dialing the telephone number. Trunk
group access codes are 9, 8 
1,82, 83,84,85, and 86.
lPress an FF key that is assigned as a pooled trunk key.
Related Programming
lFF2 (Trunks): Pooled...

Page 834

Chapter 2. System FeaturesSection 700 - Operation
Trunk Name Assignment
(CPC-All and CPC-I3 Version 2.0 or higher)
DescriptionYou can display a name, number, or message of up to six characters on the
LCD in place of your CO trunk line number. The name will appear when a
CO call is ringing or connected.
For example, you can assign specific CO lines to different individuals or
departments. Then, when an extension rings, the individual’s name or the
department’s name will appear on the display, immediately...

Page 835

Section 700 - OperationChapter 2. System Features
Trunk Queuing(All Versions)
Description
If all outside lines in a Trunk Group are busy, the system can call you when a
line becomes free. Simply pick up the handset and dial the telephone number
when the Trunk Callback alert tone rings.
Operation
To set Trunk Queuing:
1.Press the ON/OFF key.
2.Press the CO line key or dial a trunk access code.
The phone issues busy tone.3. Press 
“2.”“In CO Queuing” appears on the display.
4.Press the ON/OFF key.
5.Wait...

Page 836

Chapter 2. System FeaturesSection 700 - Operation
Considerations
lResponse to the Trunk Callback alert tone must be within sixteen seconds
or Trunk Queuing will be canceled.lIf a call arrives from an outside line while the Trunk Queuing feature is
activated, Trunk Queuing will be suspended for the duration of the
incoming call.lIf you are engaged in another call on a different line for more than twenty
minutes after the desired outside line becomes available, that outside line’s
assignment to you will be...

Page 837

Section 700 - OperationChapter 2. System Features
Related Programming
lFFI (System): Extension Class of Service Setting
lFFl (System): Ring Patterns for UNA Terminals (M, C, & B)
lFF3 (Extension): Extension Class of Service Assignment
lFF4 (Ringing and Hunt Groups): CO Day Ring Assignment
lFF4 (Ringing and Hunt Groups): CO Night Ring Assignment
Hard ware Requirements
lAn external ringing device is not provided with the DBS. It can be
purchased separately from an electronics dealer.
lExternal paging...

Page 838

Chapter 2. System FeaturesSection 700 - Operation
VAU
(All Versions)Description
The Voice Announce Unit (VAU) is a digital answering device that can be
connected to the DBS. It provides for the recording and playback of up to two
voice messages, along with the ability to transfer incoming calls.
When a call reaches the VAU, it plays a prerecorded voice message. The
caller is then allowed to dial a number or is automatically transferred to a
predetermined extension.
The VAU is often used to back up...

Page 839

Section 700 - OperationChapter 2. System Features
2.After the VAU answers, do one of the following:
IfI. . .IThen. . .I
You want to record thefirst message
You want to record the
second messageDial * 98 1
Wait for a beep. After the beep. record the
message.
Dial * 98 2
Wait for a beep. After the beep. record the
imessage.
You want to play the firstDial * 97 1
message
The VAU plays 
thC message.
You want to play theDial “972
second messageThe VAU plays the message.
Notes:l You can enter the 
*97 codes...

Page 840

Section 700 - OperationChapter 2. System Features
*The Call 
Waiting/OHVA option had to be set to “off.” (FF3 l- 144# 8#).*Auto Pickup had to be set tc “on” (FF3 
l-144# 12#).
*All FF keys for the extension port had to be cleared.
The VAU assignment now eliminates the need to make these program
changes. Once a port is assigned as a VAU, the system treats that port as if
these changes have been made.
Note: Though the VAU assignment treats the VAU port as if the program
settings have been made, it does not...
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