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Panasonic Cpc+AII/B Digital Business System Release Notes Manual

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Page 841

Section 700 - OperationChapter 2. System Features
Walking TRS Class of Service
(CPC-AII and CPC-B Version 3.1 or higher)
Description
Walking TRS Class of Service allows an extension user to “carry” his or her
toll restrictions to another phone.
Before the Walking TRS Class of Service feature can be used, a Walking
Class of Service code must be entered at your extension before using dialing
privileges at another extension.
Operation
To enter a Walking Class of Service code:
1.Pick up the handset.
The...

Page 842

Section 700 - OperationChapter 2. System Features
The Walking Class of Service remains in effect until you replace the
handset.
To clear a Walking Class of Service code:1. Pick up the handset.
The phone issues intercom dial tone.
2. Dial 
“#12.”3. Enter the original Walking Class of Service code.
4. Press 
“#.”5. Replace the handset.
To confirm a Walking Class of Service code (Attendant Phone only):1. Pick up the handset.
The phone issues intercom dial tone.
2.Press the CONF key.
3. Dial 
“#12.”
4.Enter...

Page 843

Chapter 3. Attendant FeaturesThis chapter describes features that are available to an attendant phone.
In addition to functioning as a central answering point, an attendant phone
also has special capabilities for monitoring and programming other phones.
This chapter covers the following topics:
IPage
1 Alternate Attendant
1 Attendant Assignment of Speed Dialing
Attendant Busy Override
1 Attendant Call Park
1 Attendant Control of Absence Messages,
I 3-5 I
I3-7I
I Attendant-Controlled Text...

Page 844


				            

Page 845

Section 700 - OperationChapter 3. Attendant Features
Alternate Attendant(CPC-A and CPC-B Versions Prior to 2.0)
DescriptionThe alternate attendant receives intercom calls directed to the primary
attendant if the primary attendant is busy or out of service.
In addition to receiving overflow intercom calls, the alternate attendant has
full access to attendant features.
With CPC-B 2.0 and above, the “Alternate Attendant” program is replaced by
the Second, Third, and Fourth Attendant Positions....

Page 846

Chapter 3. Attendant FeaturesSection 700 - Operation
4.
5.To select pooled trunk access, press CONF followed by the last digit of
the pooled trunk number (9, 1-6).
6.Dial the telephone number to be stored.
7.
8.
ConsiderationsEnter the Speed Dial code (00-89 or 000-199).
“Enter SSD XX” appears on the display (where “XX’ is the System
Speed Dial code).
For each pause required, press REDIAL. (An R appears on the display
when REDIAL is pressed . If the Speed Dial number is later displayed, a
P appears.)
The...

Page 847

Section 700 - Operation
OperationChapter 3. Attendant Features
To override a busy extension:Press “4.”
“CONF XXX YYY” (where “XXX” and 
“YYY” are the extension numbers)
appears on the display.
Related Programming
l FFI (System): Attendant Override
l
FFl (System): Alert Tone for Busy Override & OHVA
Considerations
lReplace the handset to exit the three-party conference call.
lThe alert tone can be turned on or off through system programming.
Attendant Call Park
(All Versions)Description
Using the,...

Page 848

Chapter 3. Attendant FeaturesSection 700 - Operation
l The outside call is placed on hold.
l “CO HOLD #XX” (where “XX” is the 
frunk number) appears on the
display.2. Dial 
“75.”“PARK HOLD” appears on the display.
3.Enter desired Park Number (00-09).“PARK HOLD 
01” appears on the display if you selected Park Number
01.
To retrieve a call parked by the attendant (after receiving the Park
Number from the Attendant):
1.
2.
3.
Pick up the handset.
The phone issues intercom dial toned.
Dial “76.”Enter the...

Page 849

Section 700 - OperationChapter 3. Attendant Features
Attendant Control of Absence Messages,
Call Forwarding, and DND(All Versions)
DescriptionAn attendant phone can cancel the Absence Message, Call Forwarding, and
Do-Not-Disturb (DND) features activated on any extension.
OperationTo cancel an Absence Message, Call Forwarding, or DND:
1.Press the ON/OFF key.
l The phone issues intercom dial tone.
l The ON/OFF LED lights.
2.Press the CONF key.
3. Dial the extension number.
4. Press 
“*.”
5.Press the ON/OFF...

Page 850

Chapter 3. Attendant FeaturesSection 700 - Operation
Attendant-Controlled Text Assignment
(All Versions)
DescriptionThe attendant can assign text to extensions, system speed dial numbers, and
Call 
Waiting/OHVA text replies without using a DSS/72 or entering the
programming mode.
Text is assigned through the dial pad on the attendant phone.
Operation
To assign names to extensions:
1.
2.
3.
4.
5.
6.
7.
Pick up the receiver or press the ON/OFF key.
Press, 
YKOG.Dial 
#2.Enter the extension’s port number....
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