Panasonic Cpc+AII/B Digital Business System Release Notes Manual

Chapter 4. Key Telephone FeaturesSection 700 - Operation
Multi-him (ML) Appearances
(CPC-AI1 and CPC-B Version 2.0 or higher)
DescriptionYou can make and receive both CO line calls and Intercom Calls using a
Multi-Line (ML) key. Each extension can have up to 
24Multi-Line keys. The
Attendant can have up to 24 Multi-Line keys.
See 
“ML/MC0 Separation” (page 4-65) for information on assigning both
ML and 
MC0 keys to the same system (CPC-AI1 and CPC-B Version 4 or
higher).
OperationOperation
To originate a...

Section 700 - OperationChapter 4. Key Telephone Features
lWhen a CO call or an Intercom Call arrives, a search begins for a Multi-Line key not in use. The lower numbered FF keys will be searched first.
When a free Multi-Line key is found, the LED flashes green and the
extension rings.
lLf another phone answers an incoming trunk call, the ML LED on your
extension goes off and the ringing stops, indicating that the Multi-Line key
on your 
te!ephone is no longer in use.
lWhen dialing an extension number,...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
ConsiderationslThe initial setting for all extensions (except the fist attendant phone) is
MCO.lThe initial setting for the first attendant phone (port 1) is ML.
Meet-Me Answer
(All Versions)
Des&p tionYou can answer a Paging call from any extension using the Meet-Me Answer
feature.
Operation
1.When you hear the Paging call pick up the handset from any idle
extension or if you are talking with another party, place the call on hold.
The phone issues...

Section 700 - OperationChapter 4. Key Telephone Features
Message Waiting/Callback Request(All Versions)
Description
If you try to call an extension that is busy or does not answer, you can leave a
message requesting a return call.
Operation
To leave a Callback Request:
1.Press the ON/OFF key.
2.Dial the extension number.“Call-EXT XXX,” “Busy-EXT XXX” or “Talk-EXT XXX” (where
“XXX” is the extension) appears on the display.
3.Dial “2” at the busy tone or while the telephone is still ringing.
“Accept...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
lIf extension 135 left the Callback Request and 
Lf you extension is set
for Voice Calling, “Talk-EXT XXX” (where “XXX” is the number of
the extension that left the Callback Request) appears on the display.
l When your call is answered, the EXT LED lights and the Message
Waiting lamp goes off.
To view the most recent Callback RequestCallback Requests are normally viewed in the order received. To view the
most recent callbacks first:
1.Press the...

Section 700 - OperationChapter 4. Key Telephone Features
Related Programming
lFFl (System) Extension Class of Service Setting (CPC-AI1 and CPC-B
Version 3.01 or higher)
lFF3 (Extension) Extension Class of Service Assignment (CPC-AI1 and
CPC-B Version 3.01 or higher)
Considerations
lWhen your extension has received several Callback Requests, the number
of requests appears on the left side of the display.
lUp to four Callback Requests can be sent to any one extension. The order
of the messages can then be...

Chapter 4. Key Telephone FeaturesSection 700 - Operation
Selecting a Non-Appearing Outside Line
1.Pick up the receiver or press ON/OFF.2. Dial 88.
3.Dial the outside line number (01-64).
4.Dial the telephone number.
Holding a Non-Appearing Outside LineInstead of an FF key, the EXT indicator flashes when you hold a 
non-
appearing outside line.
Offhook Signaling
(All Versions)
Description
Offhook signaling sends a tone to a busy extension to indicate that another
CO call has arrived.
OperationWhen you...

’ ? ,Section 700 
- OperationChapter 4. Key Telephone Features--
ConsiderationslThe system does not send the 
offhook signal under the following
conditions:
- During a conference call
- While the called extension is on hold
-During a call on a CO line for which there is no line key on the called
extension.
Offhook Voice Announce (OHVA)
(All Versions)
DescriptionYou can interrupt a busy extension when making an Intercom Call. and then
use the Off-Hook Voice Announce (OHVA) feature make an announcement...

Chapter 4. Key Telephone FeaturesSection 700 - Operationl The Talk Back key flashes red.
4. Make your announcement.
To answer an OHVA:
1.Press the Talk Back key (“3 must be programmed in an FF key).
The Talk Back key flashes red.
2.To return to the previous call, press the Talk Back key again.
To transfer a call using OHVA
1.Press the HOLD key to place the call to be transferred on hold.
2.Dial the number of the extension to which the call will be transferred.
If the extension is already engaged in a...

Section 700 - OperationChapter 4. Key Telephone Features
Considerations
lThe held call is transferred as soon as the extension sending the OHVA
hangs up.
lIf the transferred call is not answered immediately, it will queue for a set
time limit, then return to the extension sending the OHVA. (The recall time
can be set in the Transfer-Recall Timer.)
lWhen receiving an OHVA, an extension’s Talk Back key’s LED will flash
red. When the Talk Back key is pressed to answer an OHVA, the LED will
flash green.
lYou...