Nortel Compact Ics 6.1 System Coordinator Guide

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Checking call length using Call Duration 
Timer
By pressing ²àà, you can see how long you spent on your last call, 
or how long you have been on your present call.
Displays
Disconnecting by accident
If you accidentally drop the handset back into the telephone cradle while 
answering a call, you can quickly retrieve the call.
Pick up the handset again or press the button labeled handsfree/mute within 
one second to be...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02 

P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Making calls
There are many ways to make a call, depending on the programming and 
the type of call, as follows:
Pick up the handset and dial. The Norstar system supports three 
methods of dialing. See ‘‘Changing how you dial your calls’’ on page 
77. 
Pick up the handset, press a line button, and dial, if the call is not on 
your prime line.
Press the button labeled handsfree/mute and dial to talk without using 
the handset. See ‘‘Using...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Wait for the telephone to be answered. If no one 
answers, press
 LATER to use the Ring Again 
(page 80) or Message (page 132) feature, or 
press
 PRIORITY to make a priority call.
You cannot use Ring Again on your current call. 
You can only use Ring Again while you have a 
busy signal on an internal call or line pool 
request or while an internal call is ringing.
The telephone you are calling has Do Not 
Disturb turned on. Press...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Choosing a line using a line button
You have one line button for each line assigned to your telephone. Press the 
line button to select the line you want to answer or use to make a call. 
Having several line buttons allows you immediate access to more than one 
line. 
The M7100 and T7100 telephones have two intercom paths which are used 
instead of line buttons to answer and make calls. Each M7100 or T7100 
telephone can be...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
code is used in the same way as the line pool access code, but you may need 
to dial fewer following numbers if the route is set up to automatically dial 
part of the call number.
Your installer or customer service representative programs the line pool 
access codes and destination codes and gives each telephone access to  the 
relevant line pools.
Everyone in the office should have a list of the line pool access codes and...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Making calls from an ISDN terminal
ISDN terminals do not have line keys or intercom keys as do Norstar and 
BST telephones. To make an outgoing call from an ISDN terminal, access 
an external line by entering a line pool code or by using the ARS feature.
Changing how you dial your calls
1. Press ²¥¡Û.
2. Press 
£ or NEXT until the dialing mode you want appears.
3. Press 
³ or OK to select the displayed dialing mode.
The dialing...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Using Pre-dial
Pre-dial allows you to enter a telephone number, check it, then change it 
before actually making the call. The call is not dialed until you select a line 
or line pool, or pick up the handset. You can pre-dial both external and 
internal numbers. You must, however, select the correct type of line 
(external or internal) for the type of number you have entered.
When the internal number you have called 
is busy...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Making a priority call
1. Press ²ßá. 
2. Wait for a connection, then speak.
A person who receives a priority call while on another call has eight 
seconds to accept or block the call. For information about blocking calls, 
see ‘‘Using Do Not Disturb’’ on page 201. If the person does nothing, the 
priority call feature puts their active call, including conference parties, on 
Exclusive Hold and connects your call. 
Giving a...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
You can make a priority call only while your telephone displays:
Using Ring Again
Use Ring Again when you call someone on your Norstar system and their 
telephone is busy or there is no answer. Ring Again can tell you when they 
hang up or next use their telephone. You can use Ring Again to tell you 
when a busy line pool becomes available. 
Turning on Ring Again
Press ²Û before you hang up. 
Using Ring Again cancels any previous...