Nortel Compact Ics 6.1 System Coordinator Guide

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Cold starting the KIM
If your KIM fails, or if you want to erase programming on the KIM, there 
are two types of cold start.
For both types of cold starts:
1. Unplug and replug the T7316E line cable.
The telephone will restart and all the icons will flash. When the 
telephone icons stop flashing, the KIM module icons start flashing. 
2. At this point, do one of the following:
• KIM single-module cold start
If you just want to...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
KIM multi-module cold start
If you want to cold start all the KIMs 
attached to your telephone, 
simultaneously press the top two 
buttons on the upper button set, and 
the bottom two buttons on the lower 
button set, as shown in the following 
diagram.
Customizing your KIM module
You can move external lines, target lines or hunt group appearances onto 
the eKIM by using
 ²¥¡Ú. See ‘‘Moving line buttons’’ on page 
162.
Any of...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
3. Press ≠. Show set: displays.
4. Enter the DN number of the T7316E which is attached to the eKIM 
you want to program, then press 
OK.
5. Press 
≠. Capabilities displays.
6. Press 
‘ two times until User preferences displays.
7. Press 
≠. Model displays (7316E+KIM).
8. Press 
‘. Button progrming displays.
9. Press the 
KIM softkey for the KIM for which you want to program 
buttons.
If no KIM softkeys appear, it means the KIM...

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Viewing information about a call on the 
display
If you subscribe to Call Display services from your local telephone 
company, one line of information about an external caller is displayed after 
you answer. Depending on the setting and the external information 
available, either the callers name or telephone number is displayed.
When you transfer an external call to another Norstar user, this information 
is displayed on the...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Once you answer a call, new calls coming in on lines configured with CLID 
to telephones with CLID allowed, present the prompt: 
LineXXX Calling 
for two rings, and then the CLID of the caller will display for three seconds 
(
XXXXX).
If the call is being forwarded, the CLID will also display the number from 
which the call was forwarded (
XXXXX>YYY).
This transient prompt will disappear if you press a programmed feature 
key,...

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Making Call Display information appear 
automatically at a telephone
Each telephone that rings for an external line can display Call Display 
information for that line. After the call is answered, Call Display 
information is always shown at the telephone that answered the call. Your 
installer or customer service representative can program telephones to have 
automatic Call Display.
This feature is not available to ISDN...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Picking up a call ringing at another 
telephone
You can pick up a call ringing at another telephone using Directed Pickup 
or Group Pickup.
Answering any ringing telephone using Directed 
Pickup
You can answer any telephone that is ringing in your Norstar system.
1. Press 
²àß.
2. Enter the internal number of the ringing telephone. 
Call Pickup cannot be used to answer analog lines that are set to private.
To use Call Pickup...

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If there is more than one incoming call at a telephone in a pickup group, a 
call ringing on an external line is answered first followed by calls on the 
prime line and, finally, calls on internal lines.
Changing a pickup group for a set
Telephones can be put into and taken out of pickup groups.
You need the programming template found at the front of this guide. See 
‘‘Getting started with Norstar’’ on page 15 for more...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Answering a call using Trunk Answer
Press ²¡ââ.
The Trunk Answer feature allows you to answer a ringing call anywhere in 
the system from any telephone in the system. The line you are answering 
does not have to appear or ring at the telephone you are using.
Trunk Answer works only with calls that are ringing on lines for which a 
Ringing Service schedule is active and if Trunk Answer is enabled by your 
installer or customer...

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Answer DNs and Answer keys
You can use an Answer DN button to monitor calls to another telephone. 
The calls that come to the monitored telephone that provide an appearance 
on the Answer DN button are determined by the system-wide Anskey 
setting.
Answer buttons are useful for attendants who monitor incoming calls for 
one or several other people. For example, a secretary may have 
appearances for three different bosses on her...