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Nortel Compact Ics 6.1 System Coordinator Guide

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Table of Contents / xi
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
 Using the I-ATA with modems and fax machines 209
Troubleshooting for the device attached to the I-ATA 209
ISDN 211
ISDN BRI 211
Line access from an ISDN terminal 212
ISDN BRI features 212
Network Name Display for BRI 212
Name and number blocking for BRI 213
Service provider features 213
Call Forward 213
Canceling Call Forward 213
Calling the number your calls are forwarded to 214
Automatic Call Back 214
Automatic Recall 214...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Turning Services on and off using feature codes 221
Viewing the active Services from a two-line display 
telephone 222
Viewing the active Services from a one-line display 
telephone 223
Using passwords 225
Using a Basic password 225
Changing passwords 226
Clearing a Call Log password 226
Hospitality passwords 227
Silent Monitor password 227
Using special telephones 228
Direct-dial 228
Changing the direct-dial telephone...

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Table of Contents / xiii
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Maintaining security 238
Accessing Norstar remotely over the public network 239
Tones 239
Using Class of Service (COS) passwords 240
General System features 243
Disconnect supervision 243
Hunt Groups 243
Internal numbers 243
Line assignment 244
Target line 244
Line pools 245
Overflow call routing 245
M7100 and T7100 telephones 245
Memory buttons 246
One-line display 246
Prime line 247
Private lines 247
Volume bar 247...

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xiv / Table of Contents
Com pact ICS 6.1 System Coordinator Guide P0603544   02 

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
 / 15
Getting started with Norstar
Your Norstar digital key system has many powerful features that 
can be customized to keep up with changes in your workplace. 
Using this guide
The person who is responsible for adding or moving telephones 
or making changes to the system is called the system coordinator. 
This guide is designed to give you all the information that is 
required to carry out system coordinator tasks.
The first section contains...

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16 / Getting started with Norstar
Com pact ICS 6.1 System Coordinator Guide P0603544   02
You may want to further customize your system. For example, 
you can change how some features work, or adapt the system to 
changes in your office. Programming allows you to change 
settings that probably need to be updated regularly because of 
staff turnover or new business contacts. You can also assign 
features and program buttons on individual telephones. 
There are four ways to customize and maintain your...

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Getting started with Norstar / 17
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
What you’ll need to do programming
Programming is performed using a telephone that can show two 
lines of information on the display. Examples of telephones with 
two-line displays are shown on page 17.
You need a programming overlay to show which buttons to press 
when you are doing programming. See ‘‘The programming 
overlay’’ on page 21.
When you use a telephone for programming, it is taken out of 
service. This...

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18 / Getting started with Norstar
Com pact ICS 6.1 System Coordinator Guide P0603544   02
Business Series Terminal T7316E
Norstar two-line display telephones
The next illustration numbers the buttons that are used for both 
day-to-day communication and programming on the T7316E 
telephone.
 M7310  M7324 

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Getting started with Norstar / 19
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Business Series Terminal buttonss
 DisplayShows instructions for everyday calling as well as for 
programming.
 Display buttonsHave a variety of uses. The current use is shown on the 
display above each button.
 Dialpad
Used for dialing numbers when you are making calls. 
For programming, the dialpad is also used for entering 
numbers and letters
 Memory buttonsDial a number or feature code stored on the button....

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20 / Getting started with Norstar
Com pact ICS 6.1 System Coordinator Guide P0603544   02
This guide shows the icons for Business Series Terminal buttons on the 
programming telephones. Your telephone may have different labels, or the 
buttons in slightly different locations. Refer to the table below for 
comparable Norstar icons,
Using the buttons under the display
The three display buttons are used both for telephone features 
and programming, but what each button does depends on what 
the display...
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