Nortel Compact Ics 6.1 System Coordinator Guide
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Answering calls / 61 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Creating a Conference Call You can talk to two people at once. 1. Make sure you have two calls, one active and one on hold. 2. Press ²Ü. 3. Press the appropriate button to retrieve the held call (this is automatic on the M7100 and T7100 telephones). You can create a conference when you are on a call. 1. Make a second call. 2. Press ²Ü. 3. Press the button where the first call is on hold to create a conference. Only the...
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62 / Answering calls Com pact ICS 6.1 System Coordinator Guide P0603544 02 On an M7100 or T7100 telephone: 1. Press ²£Ü, to place one caller on hold. Press ³ again, to put the caller you want to keep on hold. 2. Press ¨. The call is disconnected. 3. Press ³ to speak to the remaining party. Independently holding two calls For all telephones except the M7100 and T7100 telephones, you can put the two people in a conference call on hold independently so that they cannot talk to each other. 1. Press...
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Answering calls / 63 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Splitting a conference You can talk with one person while the other person is on hold. On a T7316, T7316E, M7208, M7310 or M7324 telephone: 1. Press the line button of the person you want to speak to. The other person is automatically put on hold. On an M7100 or T7100 telephone: 1. Press ²£Ü. The first party is on hold. 2. Press ³, if necessary, to switch parties. You can re-establish the conference. 1. Press ²Ü. 2. Take...
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64 / Answering calls Com pact ICS 6.1 System Coordinator Guide P0603544 02 Listening to a call as a group To allow people in your office to listen in on a call using Group Listening, press ²¡âÛ. Continue to speak to the caller through the telephone handset. The voice of the caller broadcasts through the speaker on your telephone. The microphone on your telephone is off, so the caller does not hear people in your office. Canceling Group Listening Group Listening is canceled automatically when you...
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Answering calls / 65 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Using handsfree/mute The ability to use handsfree has to be turned on or off for each telephone. The type of handsfree can be changed. See ‘‘Changing handsfree for a telephone’’ on page 68. Handsfree must be set to Std or Auto in system programming for a telephone to be able to use a headset. This programming is performed by someone with the Installer password. If the telephone is set to Auto, the next incoming call...
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66 / Answering calls Com pact ICS 6.1 System Coordinator Guide P0603544 02 Making calls without lifting the handset 1. Press the handsfree button. If you do not have a prime line assigned to your telephone, press a line button. The internal microphone and speaker are automatically turned on. Note:The T7316E telephone has a handsfree button located below the dialpad. This button only works if the telephone is wired to a system running version 6.1 or newer software and the Handsfree setting in...
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Answering calls / 67 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide Using handsfree On models with separate handsfree and mute buttons: The indicator next to the handsfree button is solid when you handsfree is active and turns off when the telephone is set to handset or headset. The indicator next to the Mute button blinks when you mute the microphone and turns off when the microphone is open. Note:Other models of telephones have only one button for both functions. In this case, when the...
Page 68
68 / Answering calls Com pact ICS 6.1 System Coordinator Guide P0603544 02 Changing handsfree for a telephone You can program the type of handsfree used with each telephone. You need the programming template found at the front of this guide. See ‘‘Getting started with Norstar’’ on page 15 for more information. 1. Press ²¥¥ÛßßÜÝÝ. 2. Press ÛÜßÝß (the default System Coordinator password). 3. Press ≠ and enter the internal number of the telephone you want to program. 4. Press ≠ twice. 5. Press ‘...
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Answering calls / 69 P0603544 02 Compact ICS 6.1 Syste m Coordin ator Guide A handsfree/mute button is automatically assigned to a Norstar or BST telephone that is programmed with handsfree and is always located in the lower right-hand corner of the numeric dialpad. For T7208 and T7316 telephones, this button is a handsfree-only button. The mute button is in a separate location on the telephone. The handsfree setting for T7316E only displays Auto or None. The handsfree button on this set is...
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70 / Answering calls Com pact ICS 6.1 System Coordinator Guide P0603544 02 Turning Privacy on or off for a call ²¡Ü Lines in your system can be configured to have automatic privacy. If a line is not programmed with privacy, anyone with the line assigned to their telephone can join your call by pressing the line button. If a line is programmed with privacy, only one person at a time can use the line. Privacy control cannot be used on internal or conference calls. When another telephone joins a call,...