Nortel Compact Ics 6.1 System Coordinator Guide

Frequently used programming operations / 41
P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
For more information about Call Forward and similar settings, 
see ‘‘Forwarding your calls to with Norstar’’ on page 119.
If the set has been given a name, it appears on the display.
Press ≠.
Press ≠.
Press ‘ twice.
Press CHANGE to turn the feature on.
A second press turns it off again. Press ¨ to end 
your session.
You can press ‘ to continue programming capabilities for this 
telephone, or press 
–...

42 / Frequently used programming operations
Com pact ICS 6.1 System Coordinator Guide P0603544   02 
What would you like to do next?
Some of the most common programming tasks are listed below. 
For a comprehensive list of settings and instructions, see either 
the Table of Contents or the Index.
Redirect calls coming in  on a line.See ‘‘Turning on Line 
Redirection’’ on page 123.
Allow individuals to answer calls that are 
ringing at another telephone.See ‘‘Picking up a call ringing at 
another...

P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Answering calls
Answering incoming calls with Hunt Groups
Your Norstar system allows you to establish Hunt Groups in your system. 
Hunt Groups are a group of  Norstar set DNs that can be called by  a single 
directory number. The Hunt Groups feature ensures calls are easily routed 
to the appropriate people. 
You can program:
the members for a Hunt Group
member position within a Hunt Group
how calls are distributed
how long a call spends...

44 / Answering calls
Com pact ICS 6.1 System Coordinator Guide P0603544   02
Line buttons
For each line assigned to your telephone, one line button is assigned to that 
line. Press the line button to select the line you want to answer or use to 
make a call. Having several line buttons allows you immediate access to 
more than one line.
Note: Target lines (DID) are for incoming calls only. If you press a line 
button assigned to a target line that does not have an incoming call, the 
prompts on your...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Rings you may hear
The T7316E telephone displays a set of icons in place of  flashing arrows when 
it is connected to a system with version 6.1 or newer software. If you connect a 
T7316E telephone to a system that is running version 6.0 or previous versions, 
the standard line indicators display.
The KIM module also displays some of these icons. Note that this piece of 
hardware is only supported by version 6.1 and later...

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Sorting calls by distinctive ring patterns
When lines are configured on your system, they can be assigned one of four 
distinctive ring patterns (DRP). The default for all telephones and lines is 
None, which is the lowest priority.
Call ringing: When multiple calls are presented to the telephone, the call 
with the highest priority DRP setting will be the call that rings at the 
telephone.
Call answering: When multiple calls...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Displays
Expanding telephone button capacity
You can add additional memory buttons to M7324 telephones using a CAP 
module and to T7316E telephones using a KIM (key indicator module). If 
you add the modules without identifying them as CAPs, the user can 
program the module buttons as an expanded memory button set. 
However, if you want to designate one person as the central answering 
position for your system, you can program...

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Com pact ICS 6.1 System Coordinator Guide P0603544   02
Using a CAP module
A central answering position that uses a Norstar M7324 telephone and a 
CAP module is programmed as a CAP by your installer or customer service 
representative. It is best if the CAP is the prime telephone and direct-dial 
telephone for the lines and telephones it serves.
M7324 set with one CAP module
A CAP module is an add-on device that provides 48 extra memory or line 
buttons. You can connect one Norstar...

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P0603544   02 Compact ICS 6.1 Syste m Coordin ator Guide
Monitoring telephones with the CAP module
The indicators ˆ beside internal autodial buttons on your CAP module 
show the status of Norstar telephones.
The indicator is on when the telephone has:
an active call
Do Not Disturb turned on 
The indicator is off when a telephone has:
no active call
a call on hold and no other active call
Using a KIM as a central answer position
When you deploy a CAP consisting of a T7316E...

50 / Answering calls
Com pact ICS 6.1 System Coordinator Guide P0603544   02
Norstar T7316E telephone with added KIM
An ordinary KIM (OKIM) configuration does not have any system 
programming. At each telephone you can use the memory programming 
feature to:
provide feature access (Refer to ‘‘Programming a feature code onto a 
memory button’’ on page 149 )
provide access to line pools (Refer to ‘‘Programming a memory button 
with a line pool feature code’’ on page 76)
provide one-press external...