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Nortel Compact Ics 6.1 Installer Guide

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Page 201

Passwords / 201
P0603539  02Compact ICS 6.1 Installer Guide
Silent Monitor password
Users must enter a password after they enter ²¥ÞÞâ to monitor 
Hunt group calls.
It is advisable to change this password frequently.
At 
Hospitality:
1. Press 
‘. SM Passwd: displays. 
(default: 745368 (SILENT))
2. Press 
CHANGE. 
3.
New pswd: displays
4. Use the keypad to enter a new password.
5. Press 
OK. 

Page 202

202 / Time&Date
Compact ICS 6.1 Installer GuideP0603539  02
Time&Date
The time and date shown on  the  telephone display is  used  by  the system for 
scheduled features. It can be changed in programming or by using a feature 
code (
²¥¥æé÷ä or ²¥¥¡ÝßÜ).
For more information, see the Compact ICS 6.1 System Coordinator Guide. 

Page 203

System prgming / 203
P0603539  02Compact ICS 6.1 Installer Guide
System prgming
System prgming allows you to set up features and settings which are not 
associated with any specific line or telephone.
Hunt groups
The hunt groups feature allows a group of telephones to be called by a 
single directory number, ensuring that calls are easily routed to the 
appropriate group. 
The default setting for Hunt groups is 
Broadcast. Hunt group statistics are 
available under 
Usage Metrics on page 337.
Hunt groups...

Page 204

204 / System prgming
Compact ICS 6.1 Installer GuideP0603539  02
The hunt group setting impacts other features:
Call forwards set on telephones that are members of a hunt group are 
overridden by the hunt group routing. 
Telephones that are members of a hunt group can temporarily leave a 
group by activating the DND feature.
Priority calls to a hunt group will be rejected
Hunt group members cannot be in a ring group.
Hunt group members cannot be in a page zone.
Note: Fixed external cadencing is...

Page 205

System prgming / 205
P0603539  02Compact ICS 6.1 Installer Guide
Hunt groups can be programmed under System prgrming.
1. Press 
≠. The display shows Hunt groups.
2. Press 
≠. The display shows Show group:.
3. Enter the hunt group number you want to program (1-6).
4. Press 
≠. The display shows Member extns:.
5. Press 
≠. The display shows the members for that group.
6. Press 
ADD to add a member or press REMOVE to remove a member from 
the group.
7. Select 
Appr&Ring, Appr only or Ring only setting for...

Page 206

206 / System prgming
Compact ICS 6.1 Installer GuideP0603539  02
*HGnn* showing on the display means the line is assigned to another hunt 
group.
Setting the distribution mode
There are three modes of call distribution:

Broadcast — rings each telephone in the group simultaneously. Calls 
are handled one at a time, other calls are queued. As soon as a call is 
picked up, the call next in the queue is presented to the hunt group 
without waiting for queue timeout. 

Sequential — starts the call at the...

Page 207

System prgming / 207
P0603539  02Compact ICS 6.1 Installer Guide
Setting the hunt delay
This setting allows you to program the number of rings the system permits 
at a hunt group set before moving on to the next set in the hunt group. This 
display only sows if the distribution mode is sequential or rotary.
1. When the display shows
 Member extns:.
2. Press 
‘ until the display shows Hunt delay:. 
3. Press 
CHANGE to select the setting: 1, 2, 3, 4, 5, 6, 7, 8, 9,10.
Programming busy line setting
There...

Page 208

208 / System prgming
Compact ICS 6.1 Installer GuideP0603539  02
Programming the overflow telephone
This setting allows you to indicate a telephone to  which the hunt group 
calls will be routed when the queue is full. 
If the overflow telephone is not a hunt group member, the call ceases 
to be a hunt group call once it transfers. 
If the overflow telephone is a hunt group member, the call is treated as 
a new call and goes to the bottom of the queue.
The overflow telephone can be a DN number...

Page 209

System prgming / 209
P0603539  02Compact ICS 6.1 Installer Guide
Allowing/disallowing an auxiliary ringer
This setting allows you to allow/disallow an external ringer to sound when 
a call comes in for a specific hunt group. If you allow this service, you must 
have an auxiliary ringer properly installed on your system. Refer to 
Auxiliary ringer (customer supplied) on page 112.
1. When the display shows
 Member DNs:.
2. Press 
‘ until the display shows Aux. Ringer:.
3. Press 
CHANGE to choose Y (yes) to...

Page 210

210 / System prgming
Compact ICS 6.1 Installer GuideP0603539  02
Monitoring Hunt groups
You can set up your system to allow a number of two-line display 
telephones to be used as monitoring devices for hunt group members.
Using the various supervisory features you can determine:
the number of monitoring telephones you will allow on the system 
(default: 5) Refer to “SM sets” on page 248.
which telephones will be allowed to act as silent monitor supervisors. 
Refer to “Capabilities” on page 148 for...
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