Nortel Compact Ics 6.1 Installer Guide
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Passwords / 201 P0603539 02Compact ICS 6.1 Installer Guide Silent Monitor password Users must enter a password after they enter ²¥ÞÞâ to monitor Hunt group calls. It is advisable to change this password frequently. At Hospitality: 1. Press ‘. SM Passwd: displays. (default: 745368 (SILENT)) 2. Press CHANGE. 3. New pswd: displays 4. Use the keypad to enter a new password. 5. Press OK.
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202 / Time&Date Compact ICS 6.1 Installer GuideP0603539 02 Time&Date The time and date shown on the telephone display is used by the system for scheduled features. It can be changed in programming or by using a feature code ( ²¥¥æé÷ä or ²¥¥¡ÝßÜ). For more information, see the Compact ICS 6.1 System Coordinator Guide.
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System prgming / 203 P0603539 02Compact ICS 6.1 Installer Guide System prgming System prgming allows you to set up features and settings which are not associated with any specific line or telephone. Hunt groups The hunt groups feature allows a group of telephones to be called by a single directory number, ensuring that calls are easily routed to the appropriate group. The default setting for Hunt groups is Broadcast. Hunt group statistics are available under Usage Metrics on page 337. Hunt groups...
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204 / System prgming Compact ICS 6.1 Installer GuideP0603539 02 The hunt group setting impacts other features: Call forwards set on telephones that are members of a hunt group are overridden by the hunt group routing. Telephones that are members of a hunt group can temporarily leave a group by activating the DND feature. Priority calls to a hunt group will be rejected Hunt group members cannot be in a ring group. Hunt group members cannot be in a page zone. Note: Fixed external cadencing is...
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System prgming / 205 P0603539 02Compact ICS 6.1 Installer Guide Hunt groups can be programmed under System prgrming. 1. Press ≠. The display shows Hunt groups. 2. Press ≠. The display shows Show group:. 3. Enter the hunt group number you want to program (1-6). 4. Press ≠. The display shows Member extns:. 5. Press ≠. The display shows the members for that group. 6. Press ADD to add a member or press REMOVE to remove a member from the group. 7. Select Appr&Ring, Appr only or Ring only setting for...
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206 / System prgming Compact ICS 6.1 Installer GuideP0603539 02 *HGnn* showing on the display means the line is assigned to another hunt group. Setting the distribution mode There are three modes of call distribution: Broadcast — rings each telephone in the group simultaneously. Calls are handled one at a time, other calls are queued. As soon as a call is picked up, the call next in the queue is presented to the hunt group without waiting for queue timeout. Sequential — starts the call at the...
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System prgming / 207 P0603539 02Compact ICS 6.1 Installer Guide Setting the hunt delay This setting allows you to program the number of rings the system permits at a hunt group set before moving on to the next set in the hunt group. This display only sows if the distribution mode is sequential or rotary. 1. When the display shows Member extns:. 2. Press ‘ until the display shows Hunt delay:. 3. Press CHANGE to select the setting: 1, 2, 3, 4, 5, 6, 7, 8, 9,10. Programming busy line setting There...
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208 / System prgming Compact ICS 6.1 Installer GuideP0603539 02 Programming the overflow telephone This setting allows you to indicate a telephone to which the hunt group calls will be routed when the queue is full. If the overflow telephone is not a hunt group member, the call ceases to be a hunt group call once it transfers. If the overflow telephone is a hunt group member, the call is treated as a new call and goes to the bottom of the queue. The overflow telephone can be a DN number...
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System prgming / 209 P0603539 02Compact ICS 6.1 Installer Guide Allowing/disallowing an auxiliary ringer This setting allows you to allow/disallow an external ringer to sound when a call comes in for a specific hunt group. If you allow this service, you must have an auxiliary ringer properly installed on your system. Refer to Auxiliary ringer (customer supplied) on page 112. 1. When the display shows Member DNs:. 2. Press ‘ until the display shows Aux. Ringer:. 3. Press CHANGE to choose Y (yes) to...
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210 / System prgming Compact ICS 6.1 Installer GuideP0603539 02 Monitoring Hunt groups You can set up your system to allow a number of two-line display telephones to be used as monitoring devices for hunt group members. Using the various supervisory features you can determine: the number of monitoring telephones you will allow on the system (default: 5) Refer to “SM sets” on page 248. which telephones will be allowed to act as silent monitor supervisors. Refer to “Capabilities” on page 148 for...