Nortel Compact Ics 6.1 Installer Guide

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P0603539  02Compact ICS 6.1 Installer Guide
DISA DNInstaller password required
For calls answered with DISA, the system presents a stuttered dial tone to 
prompt a caller to enter a valid password. The Class of Service (COS) that 
applies to the call is determined by this COS password. 
Once a remote user is on the Norstar system, the DISA DN can be used to 
change the existing Class of Service. This gives you greater flexibility 
when you create access privileges. For example, you...

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Auto Attendant
Two of the settings for Auto Attendant, Auto Attend and CCR lines, are 
programmed using an Installer or System Coordinator Plus password. 
Auto Attend
This setting makes the Auto Attendant features (System Answer and 
Custom Call Routing) available to the system. System Answer 
automatically responds to unanswered calls at the attendant set and puts 
them on hold until they can be retrieved. Custom Call Routing allows...

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The Fax switch identifies one DN and does not support the unique 
definition of a number of Fax devices. To support a collection of Fax 
devices:
use the Forward on Busy setting on a set
use the Hunt group functionality to collect all fax devices under one 
DN
CCR
Custom Call Routing (CCR) allows calls on certain lines to be directed to 
a telephone or group of telephones according to a numbered menu heard by 
the caller.
CCR lines
Press...

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Note: The Compact ICS 6.1 standard software, I-RAD enabled, 
AutoAttendant with programmable prompts configuration gives you the 
capability to replace default Auto Attendant prompts with customized 
prompts. See the Compact ICS 6.1 System Coordinator Guide for complete 
information on programming Auto Attendant features.
Remote access
Remote access packages allow you to control the remote use of Norstar line 
pools and the paging feature....

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LinePool access
Press CHANGE to select the line pool access setting for each pool: N(No) or 
Y(Yes). 
Remote page
Press CHANGE to select the Remote page setting: N(No) or Y (Yes).
Remote admin
Press CHANGE to select the Remote administration setting: N(No) or Y 
(Yes).
Remote monitor
Press CHANGE to select the Remote monitor setting: N(No) or Y (Yes).
Rem line access
Enter the number of the line which will be accessible by remote users....

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Packages 02 - 15
Line pool access
N for Pools A to C
Remote Page, 
administration & 
monitoringNo
Tip - You can use COPY and the dialpad to copy 
settings from one remote package to another.
The line pool access display shows an alphabetic line 
pool identifier, followed by a numeric line pool access 
code in brackets (for example, 
PoolA (9):N). If no access 
code has been identified, there is nothing between the 
brackets (for example...

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I-RAD
The internal remote access device (I-RAD) can be programmed to answer 
an incoming call automatically. This allows you to set up remote 
administration without the help of someone on site. The I-RAD is an 
optional feature for some versions of the Compact ICS Feature Cartridge. 
If the I-RAD is not available, it can be enabled using software keys 
supplied by Nortel. See Software Keys on page 255 for more information.
Answer line...

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To change the number of digits received on auto-answer trunks:
1. Press
 CHANGE to select the setting: 2, 3, 4, 5, 6, or 7.
2. Press 
‘ to save the new received number length. The display 
shows 
Clear rec’d #s? Press YES to go ahead with the change. All 
received digits programming for target lines is cleared. 
DN lengthInstaller password required
This feature allows you to change the number of digits for all DNs. The 
maximum length is...

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Data devices will drop calls.
Norstar data devices (not ISDN terminal 
equipment) drop calls when the DN length is 
changed. (These data devices use the B2 
channel. Business Series Terminals and Norstar 
telephones use the B1 channel. Calls are not 
dropped for these telephones.) Norstar data 
devices which use the B2 channel include the 
PCI-B used for computer applications and 
Norstar voice mail.
The DN length change is completed within...

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Changing DN length from two digits
The following scenarios indicate some of the consequences of changing or 
retaining the two-digit DN length.
1. A coldstart or upgrade to version 6.0 but retaining two-digit DNs
No Hunt groups or Hospitality Services
No Hunt group DNs
2. Change DN length from two digits to more than two using the Change 
DN length feature in System Prgming and choosing Yes to the ‘Drop 
all calls’ prompt 
or
Change DN...