NEC I-Series Multibutton Telephone Feature Handbook
Have a look at the manual NEC I-Series Multibutton Telephone Feature Handbook online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
1. + + Night Service Password. The Night Service Password is nor- mally 0000. Check with your Communications Manager. 2. Dial the Night Service Mode: 0= Day Mode, 1 = Night Mode, 2 = Midnight Mode, 3 = Rest Mode, 4= Day 2 Mode, 5 = Night 2 Mode, 6 = Midnight 2 Mode, 7 = Rest 2 Mode You hear confirmation beeps. 3. to hang up. 1. (Night Service). You hear a beep and the key lights to indicate the mode selected: Day Mode Key Night Mode Key Midnight Mode Key Rest Mode Key Day 2 Mode Key Night 2 Mode Key Midnight 2 Mode Key Rest 2 Mode Key 1. + . You are connected to the call. To use Universal Answer to pick up a UNA call: To activate Night Service using pro- grammable keys: To activate Night Service by dialing codes: Night Service 75
Trying to get in touch with a co-worker who is busy on a handset call? Use Off Hook Signaling to let your co-worker know youre trying to get through. The off hook signal you send to your co-worker is either ringing or a voice announcement over their idle (second) line appearance. Your phone system provides four Off Hook Signaling options (see the chart below). Ask your Communications Manager which options you have. If the extension you call has Handsfree . . . When your off hook signal voice-announces, your co-worker can AutomaticCalling a busy extension automatically Signalinginitiates Off Hook Signaling. Youll find this option helpful if you are someone that must quickly process calls (such as a receptionist or operator). ManualAfter reaching a busy extension, manual Signalingsignaling gives you the choice of using Off Hook Signaling or activating another feature. If you dont have Automatic Signaling, you have Manual Signaling. Selectable OffIf your extension has Handsfree, you can have Hook SignalingOff Hook Signaling ring your phones second Modechannel or voice announce - at your discretion. There are four types of Off Hook Signaling rings you can receive (ask your Communications Manager): - Muted off hook ringing - Normal off hook ringing - Two beeps over the speaker - One beep in the handset CalledYou extension may block Off Hook Signaling Extensionfrom other extensions. Use this option if you Blockdont like to be interrupted while on a call. Off Hook Signaling 76
respond by just speaking toward their phone. Their telephones Handsfree microphone picks up their voice. Your co-workers initial call continues uninterrupted. If the extension you call does not have Handsfree . . . Your co-worker receives Off Hook Signaling ring. They must first place their initial call on Hold before they can respond to you. They cannot just speak toward their phone. You can use other options when you are trying to get through. Use Call Waiting (page 25) to wait in line without hanging up. Or, you can leave a Callback request for a return call (page 26). If you want, send your coworker a Message Waiting indication (page 68) or a Voice Mail message (page 125). You may also be able to Voice Over (page 129) to your busy co-worker while they stay on their initial call. 1. OR (Off Hook Signaling). If you hear ringback tone, dial 1 to have your call voice-announce (and visa-versa). 1. + . To answer an Off Hook Signal at your extension, you must first hang up your current call or place it on Hold. 1. + . If your extension has Handsfree, you can answer an Off Hook Signal by just speaking toward your phone. To have Off Hook Signals voice- announce at your extension: To have Off Hook Signals ring your extension: To send Off Hook Signals to an extension busy on a handset call: Off Hook Signaling 77
Use your One-Touch Keys for one button access to co-workers, out- side lines and selected system features. Youll find this a great time saver when calling the clients and co-workers you talk to most often. Instead of dialing the codes, just press the One-Touch Key. Your One-Touch Keys give you: Direct Station Selection -One button access to your co-workers extensions. Personal Speed Dial (Outside Calling) -One button access to outside lines, line groups and telephone numbers. (You can also have Personal Speed Dial if your phone doesnt have One-Touch Keys - see page 81). Abbreviated Dialing -One button access to Common and Group Abbreviated Dialing bins. Feature Codes -One button access to Feature Codes (e.g., 2 for Callback). Chain Dialing -Linking two or more One-Touch Keys for lengthy dialing scenarios. One-Touch Calling is the first level of operation on the One-Touch Keys. In other words, One-Touch Calling occurs when you just press the One-Touch Key. There is a second level of One-Touch Key func- tions called One-Touch Serial Operation (page 82).You access these functions by first pressing the One-Touch Serial Operations key. 1. + + you want to program. 2. Dial extension number you want assigned to that key + . 3.Optional for Display Phones:Enter a name for the One-Touch key (see Name Storing on page 72) + . 3. to hang up. To program a One- Touch Key for DSS (extension) calling: One-Touch Calling 78
1. + + you want to program. 2. for Trunk Group Access code. OR + trunk number (01-192) for a specific trunk. OR + Trunk Group number (e.g., 1) for a Trunk Group. 3. Dial the number you want to call + . To enter a pause, press . 4.Optional for Display Phones:Enter a name for the One-Touch key (see Name Storing on page 72) + . 5. to hang up. 1. + + you want to program. 2. for Common or for Group Abbreviated Dialing. 3. Dial Abbreviated Dialing storage code (e.g., 001) + . 4.Optional for Display Phones:Enter a name for the One-Touch key (see Name Storing on page 72) + . 5. to hang up. To program a One- Touch Key for Abbreviated Dialing: To program a One- Touch Key for outside calling (Personal Speed Dial): One-Touch Calling 79
1. + + you want to program. 2. Dial Feature Code you want to store. For example, store 2 to make a call- back key. Refer to the features in this handbook for the appropriate Service Codes. 3. to hang up. 1. If you press a line key before pressing a One-Touch Key for outside calling, the system automatically removes any stored trunk codes. 1. Let the stored number dial out. 2. Press another . The stored digits dial out. 1. + . The stored function displays. Repeat this step to check additional keys. If you cannot see the entire number stored, dial . 2. . To check the function of a One-Touch Key: To chain the functions of two One-Touch Keys: To use a One-Touch Key: To assign a Feature Code to a One-Touch Key: One-Touch Calling 80
Using Personal Speed Dial without One-Touch Keys 1. + . 2. Dial a Personal Speed Dial bin number (1-9 or 0). Bins 1-9 correspond to One-Touch Keys 1-9. Bin 0 corresponds to key 10. 3. Dial outside number you want to call. The bin should contain a trunk access code: 9, #9 + Trunk number or 804 + Trunk Group number. To enter a pause, press MIC. 4. to hang up. 1. + . 2. Dial a Personal Speed Dial bin number (1-9 or 0). The stored number dials out. To dial a Personal Speed Dial number if your phone doesnt have One-Touch Keys: To program a Personal Speed Dial number if your phone doesnt have One-Touch Keys: One-Touch Calling 81
Do you frequently dial a long sequence of codes and numbers for the same operation? One-Touch Serial Operation can simplify your phone by letting you store the entire sequence of steps under a One-Touch Key. This includes dial pad digits, feature keys, function keys and even other One-Touch Keys. For example, before you leave the office at night you can have One-Touch Serial Operation: Place the system in the Night Mode.Call Forward your phone to Voice Mail.Ring your home to let them know you are coming. One-Touch Serial Operation is the second level of operation for One- Touch Keys. You must press the Serial Operations function key before the One-Touch Key. The first level of operation is One-Touch Calling (page 78). This occurs when you just press the One-Touch Key. 1. + + key you want to program. 2. Enter the sequence of operations you want to store (up to 24 entries). You can store the following operations: Feature Codes 0-9, # and * (for pause) To store a series of operations in a One- Touch Key: One-Touch Serial Operation 82
If you store a One-Touch Key as part of a Serial Operation, the system stores the first level (One-Touch) function. 3. (Serial Operations). 4. to hang up. 1. (Serial Operation) + . 1. + (twice). The stored Serial Operation displays. To check another key, press it twice before going to step 2. If the stored number does not fit in the display, dial * to see the entire number. 2. 1. + + you want to clear. 2. (Serial Operations). 3. to hang up. To clear a One-Touch Serial Operation: To check the stored Serial Operation: To dial using One- Touch Serial Operation: To store a series of operations in a One- Touch Key: One-Touch Serial Operation 83
There are many types of outside calls that you can answer from your phone. You can tell a lot about the call coming in by listening for ring- ing, watching your phones keys and checking the display (if you have one). Also use the chart below as a guide. Ask your Communications Manager about the different types of calls you are expected to answer. You may have line and loop keys on your phone. A line key is dedi- cated to a particular outside line. When you press the line key to answer a call, you always get the same line. A loop key works just like a line key, except that it is for any line in a preset line group. When you press a loop key to answer a call, you get whichever line in the group happens to be ringing. For this type of call... You hear... And see... Outside Call that ringsTwo quick rings - flashing slowly your phonerepeated (red) (If you have a line key for it) flashing slowly Direct Inward Line1 (If you have a line Two quick rings - flashing slowly key for it) repeated (green) flashing slowly Outside call or DILTwo quick rings - that rings your phonerepeated flashing slowly (If you dont have a line key for it) Outside call that justNo Ringing flashing slowly flashesa line key (red) without ringing Outside Calls, Answering 84