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NEC I-Series Multibutton Telephone Feature Handbook

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    							1. +  + Night Service
    Password.
    The Night Service Password is nor-
    mally 0000. Check with your
    Communications Manager.
    2. Dial the Night Service Mode: 0= Day
    Mode, 1 = Night Mode, 2 = Midnight
    Mode, 3 = Rest Mode, 4= Day 2 Mode,
    5 = Night 2 Mode, 6 = Midnight 2
    Mode, 7 = Rest 2 Mode
    You hear confirmation beeps.
    3. to hang up.
    1. (Night Service). 
    You hear a beep and the key lights to
    indicate the mode selected:
    Day Mode Key
    Night Mode Key
    Midnight Mode Key
    Rest Mode Key 
    Day 2 Mode Key
    Night 2 Mode Key
    Midnight 2 Mode Key
    Rest 2 Mode Key 
    1. + .
    You are connected to the call.
    To use Universal
    Answer to pick up a
    UNA call: 
    To activate Night
    Service using pro-
    grammable keys:
    To activate Night
    Service by dialing
    codes:
    Night Service
    75 
    						
    							Trying to get in touch with a co-worker who is busy on a handset call?
    Use Off Hook Signaling to let your co-worker know youre trying to get
    through. The off hook signal you send to your co-worker is either ringing
    or a voice announcement over their idle (second) line appearance.
    Your phone system provides four Off Hook Signaling options (see
    the chart below). Ask your Communications Manager which options
    you have.
    If the extension you call has Handsfree . . .
    When your off hook signal voice-announces, your co-worker can
    AutomaticCalling a busy extension automatically 
    Signalinginitiates Off Hook Signaling. Youll find this
    option helpful if you are someone that must
    quickly process calls (such as a receptionist or
    operator).
    ManualAfter reaching a busy extension, manual
    Signalingsignaling gives you the choice of using Off
    Hook Signaling or activating another feature.
    If you dont have Automatic Signaling, you
    have Manual Signaling.
    Selectable OffIf your extension has Handsfree, you can have
    Hook SignalingOff Hook Signaling ring your phones second
    Modechannel or voice announce - at your discretion.
    There are four types of Off Hook Signaling
    rings you can receive (ask your
    Communications Manager):
    -  Muted off hook ringing
    -  Normal off hook ringing
    -  Two beeps over the speaker
    -  One beep in the handset
    CalledYou extension may block Off Hook Signaling
    Extensionfrom other extensions. Use this option if you
    Blockdont like to be interrupted while on a call.
    Off Hook Signaling
    76 
    						
    							respond by just speaking toward their phone. Their telephones
    Handsfree microphone picks up their voice. Your co-workers initial
    call continues uninterrupted.
    If the extension you call does not have Handsfree . . .
    Your co-worker receives Off Hook Signaling ring. They must first
    place their initial call on Hold before they can respond to you. They
    cannot just speak toward their phone.
    You can use other options when you are trying to get through. Use
    Call Waiting (page 25) to wait in line without hanging up. Or, you can
    leave a Callback request for a return call (page 26). If you want, send
    your coworker a Message Waiting indication (page 68) or a Voice
    Mail message (page 125). You may also be able to Voice Over (page
    129) to your busy co-worker while they stay on their initial call.
    1.
    OR
    (Off Hook Signaling).
    If you hear ringback tone, dial 1 to
    have your call voice-announce (and
    visa-versa).
    1. + .
    To answer an Off Hook Signal at
    your extension, you must first hang up
    your current call or place it on Hold. 
    1. + .
    If your extension has Handsfree, you
    can answer an Off Hook Signal by just
    speaking toward your phone.
    To have Off Hook
    Signals voice-
    announce at your
    extension: 
    To have Off Hook
    Signals ring your
    extension: 
    To send Off Hook
    Signals to an
    extension busy on a
    handset call:
    Off Hook Signaling
    77 
    						
    							Use your One-Touch Keys for one button access to co-workers, out-
    side lines and selected system features. Youll find this a great time
    saver when calling the clients and co-workers you talk to most often.
    Instead of dialing the codes, just press the One-Touch Key.
    Your One-Touch Keys give you:
    Direct Station Selection -One button access to your co-workers
    extensions.
    Personal Speed Dial (Outside Calling) -One button access to
    outside lines, line groups and telephone numbers. (You can also
    have Personal Speed Dial if your phone doesnt have One-Touch
    Keys - see page 81).
    Abbreviated Dialing -One button access to Common and Group
    Abbreviated Dialing bins.
    Feature Codes -One button access to Feature Codes (e.g., 2 for
    Callback).
    Chain Dialing -Linking two or more One-Touch Keys for lengthy
    dialing scenarios.
    One-Touch Calling is the first level of operation on the One-Touch
    Keys. In other words, One-Touch Calling occurs when you just press
    the One-Touch Key. There is a second level of One-Touch Key func-
    tions called One-Touch Serial Operation (page 82).You access these
    functions by first pressing the One-Touch Serial Operations key.
    1. + + you
    want to program.
    2. Dial extension number you want 
    assigned to that key +  .
    3.Optional for Display Phones:Enter a
    name for the One-Touch key (see Name 
    Storing on page 72) +  .
    3. to hang up.
    To program a One-
    Touch Key for DSS
    (extension) calling:
    One-Touch Calling
    78 
    						
    							1. + + you
    want to program.
    2. for Trunk Group Access code.
    OR
    + trunk number (01-192) for
    a specific trunk.
    OR
    + Trunk Group number
    (e.g., 1) for a Trunk Group.
    3. Dial the number you want to call +  .
    To enter a pause, press  .
    4.Optional for Display Phones:Enter a
    name for the One-Touch key (see Name
    Storing on page 72) +  .
    5. to hang up.
    1. + + you
    want to program.
    2. for Common or 
    for Group Abbreviated Dialing.
    3. Dial Abbreviated Dialing storage code 
    (e.g., 001) +  .
    4.Optional for Display Phones:Enter a
    name for the One-Touch key (see Name
    Storing on page 72) +  .
    5. to hang up.
    To program a One-
    Touch Key for
    Abbreviated Dialing:
    To program a One-
    Touch Key for outside
    calling (Personal
    Speed Dial): 
    One-Touch Calling
    79 
    						
    							1. + + you
    want to program.
    2. Dial Feature Code you want to store.
    For example, store 2 to make a call-
    back key. Refer to the features in this
    handbook for the appropriate Service
    Codes.
    3. to hang up.
    1.
    If you press a line key before pressing
    a One-Touch Key for outside calling,
    the system automatically removes any
    stored trunk codes.
    1.
    Let the stored number dial out. 
    2. Press another  .
    The stored digits dial out.
    1. + .
    The stored function displays. Repeat
    this step to check additional keys. If you
    cannot see the entire number stored, 
    dial .
    2. .
    To check the function
    of a One-Touch Key: 
    To chain the functions
    of two One-Touch
    Keys: 
    To use a One-Touch
    Key:
    To assign a Feature
    Code to a One-Touch
    Key:
    One-Touch Calling
    80 
    						
    							Using Personal Speed Dial without One-Touch Keys
    1. + .
    2. Dial a Personal Speed Dial bin number
    (1-9 or 0).
    Bins 1-9 correspond to One-Touch
    Keys 1-9. Bin 0 corresponds to key 10.
    3. Dial outside number you want to call.
    The bin should contain a trunk
    access code: 9, #9 + Trunk number or
    804 + Trunk Group number. To enter a
    pause, press MIC.
    4. to hang up.
    1. + .
    2. Dial a Personal Speed Dial bin number
    (1-9 or 0).
    The stored number dials out.
    To dial a Personal
    Speed Dial number if
    your phone doesnt
    have One-Touch Keys: 
    To program a Personal
    Speed Dial number if
    your phone doesnt
    have One-Touch Keys:
    One-Touch Calling
    81 
    						
    							Do you frequently dial a long sequence of codes and numbers for the
    same operation? One-Touch Serial Operation can simplify your phone
    by letting you store the entire sequence of steps under a One-Touch
    Key. This includes dial pad digits, feature keys, function keys and
    even other One-Touch Keys. For example, before you leave the office
    at night you can have One-Touch Serial Operation:
    Place the system in the Night Mode.Call Forward your phone to Voice Mail.Ring your home to let them know you are coming.
    One-Touch Serial Operation is the second level of operation for One-
    Touch Keys. You must press the Serial Operations function key before
    the One-Touch Key. The first level of operation is One-Touch Calling
    (page 78). This occurs when you just press the One-Touch Key.
    1. + + key
    you want to program.
    2. Enter the sequence of operations you
    want to store (up to 24 entries).
    You can store the following operations:
    Feature Codes
    0-9, # and *
    (for pause)
    To store a series of
    operations in a One-
    Touch Key: 
    One-Touch Serial Operation
    82 
    						
    							If you store a One-Touch Key as part
    of a Serial Operation, the system stores
    the first level (One-Touch) function.
    3. (Serial Operations).
    4. to hang up.
    1. (Serial Operation) +  .
    1. + (twice).
    The stored Serial Operation displays.
    To check another key, press it twice
    before going to step 2.
    If the stored number does not fit in
    the display, dial * to see the entire 
    number. 
    2.
    1. + + you
    want to clear.
    2. (Serial Operations).
    3. to hang up.
    To clear a One-Touch
    Serial Operation:
    To check the stored
    Serial Operation:
    To dial using One-
    Touch Serial
    Operation:
    To store a series of
    operations in a One-
    Touch Key:
    One-Touch Serial Operation
    83 
    						
    							There are many types of outside calls that you can answer from your
    phone. You can tell a lot about the call coming in by listening for ring-
    ing, watching your phones keys and checking the display (if you have
    one). Also use the chart below as a guide. Ask your Communications
    Manager about the different types of calls you are expected to answer. 
    You may have line and loop keys on your phone. A line key is dedi-
    cated to a particular outside line. When you press the line key to
    answer a call, you always get the same line. A loop key works just like
    a line key, except that it is for any line in a preset line group. When
    you press a loop key to answer a call, you get whichever line in the
    group happens to be ringing.
    For this type of call... You hear... And see...
    Outside Call that ringsTwo quick rings - flashing slowly
    your phonerepeated (red)
    (If you have a line
    key for it) flashing slowly
    Direct Inward Line1
    (If you have a line  Two quick rings - flashing slowly
    key for it) repeated (green)
    flashing slowly
    Outside call or DILTwo quick rings -
    that rings your phonerepeated flashing slowly
    (If you dont have a
    line key for it)
    Outside call that justNo Ringing flashing slowly 
    flashesa line key (red)
    without ringing
    Outside Calls, Answering
    84 
    						
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