NEC I-Series Multibutton Telephone Feature Handbook

							This feature requires an optional NVM-Series Voice Mail system.
Tired and frustrated by missed calls, inaccurately written messages and
telephone tag? End these hassles with Integrated Voice Mail. Ask your
Communications Manager if you have this type of Voice Mail system
installed. Integrated Voice Mail enhances your phone by giving you:
Call Forwarding toTo have your incoming calls
Voice Mailautomatically go to your mailbox, for-
ward your calls to Voice Mail. Your
callers can leave a message instead of
calling back later. You can have forward-
ing for all calls immediately, for unan-
swered calls, or for both unanswered
calls and when your extension is busy.
You can even have your phone emulate
an answering machine (called Personal
Answering Machine Emulation).
Leaving a MessageWhen you call a co-worker and their
phone is unanswered, busy or in Do Not
Disturb, you can easily leave a message
in their mailbox. You dont have to call
back later.
Transferring toTransfer a call to your own or a
Voice Mailco-workers mailbox. After the Transfer
goes through, your caller can leave a
message in the mailbox.
ConversationWhile on a call, press your Record key to
Recordrecord the conversation in your mailbox.
Voice Mail stores the conversation like any
other voice message. You can then save,
edit or delete the recorded conversation.
Voice Mail
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							Calling Your Mailbox
1. (Voice Mail).
OR
+ .
2. (Optional) After answer, dial security code.
Ask your Communications Manager
for your security code.
Leaving a Message
The extension you call can be busy, in DND
or unanswered.
1. (Voice Mail).
OR
The Voice Mail system will prompt
you to leave a message.
Forwarding Calls to Your Mailbox
1. + .
OR
1. (Call Forward to Station).
2. Dial Call Forwarding condition:
2 = Busy or not answered
4 = Immediate
6 = Not answered
0 = CancelTo activate or cancel
Call Forwarding:
To leave a message in
the mailbox of an
unanswered
extension:
To call your mailbox:
Voice Mail
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							3. Dial Voice Mail master number or press
Voice Mail key.
4. Dial Call Forwarding type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
5. to hang up (if you dialed 
in step 1).
Your DND or Call Forwarding
Programmable Function Key flashes
when Call Forwarding is activated.
Emulating a Personal Answering Machine 
1. + .
OR
1. (Call Forward to Station).
To cancel, dial 0 and skip to step 3.
2. + Dial Call Forwarding type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only
3. to hang up (if you dialed 
in step 1).
Your DND or Call Forwarding
(Station) Programmable Function Key
flashes when Call Forwarding is activated.To have your phone
emulate a personal
answering machine:
To activate or cancel
Call Forwarding
(Cont’d):
Voice Mail
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							1. Do nothing and have Voice Mail auto-
matically record your callers message.
OR
Lift the handset to listen to the message
in private.
OR
Press flashing  to intercept the call.
OR
Press idle  or  for a new call.
Transferring Calls to a Mailbox
1.
2. (Voice Mail).
OR
Dial Voice Mail master number.
3. Number of mailbox to receive Transfer.
This number can be your mailbox num-
ber or a co-workers mailbox number.
4. to hang up.
Recording Your Call
1. (Voice Mail Record).
You hear two beeps and your Record
key flashes. The beeps periodically
remind you that you are recording.To record your active
call in your mailbox:
To Transfer your
active call to a
mailbox:
When Personal
Answering Machine
Emulation broadcasts
your callers voice,
you can:
Voice Mail
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							If you need to get through to a co-worker busy on another call, press
your Voice Over key. After the Voice Over alert tone ends you can
talk to your busy associate. They can respond to you without their
initial caller hearing. Your co-worker can even switch back and forth
between you and their initial call.  Your Voice Over key shows the
features status:
For other ways to get through to a busy co-worker, see Call Waiting
(page 25), Callback (page 26), Off Hook Signaling (page 76),
Message Waiting (page 68) and Voice Mail (page 125).
You can only leave a Voice Over if you hear
two Off Hook Signaling tones.
1. (Voice Over) or  .
You hear the Voice Over alert tone
and your Voice Over Key flashes. You
can talk to your co-worker after the
alert tone ends.
1. Press and hold flashing  (Voice
Over).
The Voice Over key lights (green) and
then you can talk to the interrupting
party. Note that you cannot respond by
dialing the Voice Over feature code (6).
1. Release (Voice Over).
You can press your Voice Over key
repeatedly to switch between your ini-
tial call and the interrupting party.
To return to your
initial call:
To answer a Voice
Over you receive:
To initiate a Voice
Over to a busy
co-worker:
When the key is . . . You are . . .
Off Not using Voice Over
Flashing (red) Listening to the interrupting party
On (green) Responding to the interrupting party
Voice Over
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							This feature requires a Voice Announce Unit (VAU).
The voice prompts tell you about your system, your extension and the
status of your call. The table below lists the most common voice
prompts you may hear. Ask your Communications Manager if you
need explanation of any other prompts.
Voice Prompting Messages
Message This message will play when . . .
This is station You dial 6 for your extension number.
The date is You dial 3 for the date.
The time is You dial 8 for the time.
. . . is busy, for callback You call a busy extension.
dial . . .
All lines are busy, for You try to place an outside call when
callback dial all lines are busy.
Please do not disturb You call a co-worker that has enabled
Do Not Disturb.
The lowest cost line is ARS tries to reroute your call and the
busy, please wait for the least costly route is busy.
next one
The number you have You dial a Service Code that Class of
dialed is not in service Service prevents.
You have a message A co-worker has left you a Message
Waiting.
Your call cannot go Toll Restriction has denied your call.
through, please call
the operator
Your calls have You have enabled Call Forwarding.
been forwarded
Vacant number You dial an extension that does not
exist.
Voice Prompting Messages
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							1. Do not lift the handset or press  .
2. (for Time).
1. Do not lift the handset or press  .
2. (for Date).
1. Do not lift the handset or press  .
2. (for Number).
To check your
extension number:
To check the system
date from your
extension:
To check the system
time from your
extension:
Voice Prompting Messages
Message This message will play when . . .
Is unavailable An outside caller dials an extension
through  the Automated Attendant  and
the extension is busy.
Please start recording You dial the code to record a VAU
message or Personal Greeting.
Recording finished You are recording a VAU message or
Personal Greeting and have exceeded
the maximum allowed recording
length.
Audio file is full There is no more space available in
the VAU for storing messages.
To listen dial You are trying to record a VAU 
To erase dial message or Personal Greeting and the
To re-record dial recording already exists.
Voice Prompting Messages
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							You can control the volume of incoming ringing, splash tone, Paging,
Background Music, Handsfree and your handset. Some telephones have
two separate volume controls: a slide switch on the left side for ringing and
tones, and volume buttons for Background Music, Paging, Handsfree and
the handset. Other telephones consolidate all adjustments into the volume
buttons. In either case, you can adjust these volumes anytime while on a
call or when your phone is idle. Set them for their most comfortable level.
1. Slide the control switch or  or
(if your phone doesnt have a
control switch).
If you have an i-Series phone (P/N
927xx) you can press CHECK + Volume
up or Volume Down to show the volume
level.
1. or .
You can press these keys while on a
call or while your phone is idle.
To adjust volume for
incoming Paging,
BGM, Handsfree and 
the handset:
To adjust the volume
of incoming ringing
and splash tone:
92700 - 06
Volume Control
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							This section contains handy charts and illustrations for your reference.The dialing plan (the numbers you dial) - see the following chart.Super Display Telephone key layout (inside back cover).Multibutton Telephone key layout (inside front cover).DSS Console key layout (page 136).
Your Systems Dialing Plan
Due to the flexibility built into the system, your dialing codes or
feature capacities may differ from those in this guide. Check with
your Communications Manager and note differences in the
Revised Codes column on the following pages.
Charts and Illustrations
133 
						

							System Number Plan/Capacities
System Type: 28i28i 
Commonized124i 
Commonized124i124i 
Enhanced384i 704iYour 
Revised 
Codes
Abbreviated Dialing:
   Abbreviated Dialing Groups8 8 8 8 16 32 64
   Abbreviated Dialing Bins 360 1000 1000 360 1000 1990 2000
   Common Abbreviated Dialing Bins 200 200 500 200 1000 1000 1000
Account Codes: Verifiable Account
   Code Table1000 1000 1000 1000 1000 1000 2000
Call Pickup Group Numbers 1-8 1-8 1-8 1-8 1-9 or 
01-641-9 or 
01-321-9 or 
01-64
Caller ID Bins 200 
(0-199)200 
(0-199)200 
(0-199)200 
(0-199)400
(0-399)1000 
(0-999)1000
(0-999)
Conference Circuits 8 4-Party
4 8-Party8 4-Party
4 8-Party8 4-Party
4 8-Party8 4-Party
4 8-Party8 4-Party
4 8-Party32 4-Party
16 8-Party32 4-Party
16 8-Party
Department (Extension) Group 
   Numbers1-8 1-8 1-8 1-8 1-16 1-32 1-64
Department (Extension) Group 
   Number Range200-799 200-799 200-799 200-799 200-799 200-799 200-799
Door Box Numbers 1-8 1-8 1-8 1-8 1-8 1-8 1-8
Extension Port Numbers 1-20 1-20 1-72 1-72 1-200 1-256 1-640
Extension Number Range301-799 301-799 301-799 301-799 301-548 301-799 301-499
5000-5696
Charts and Illustrations
134