NEC I-Series Multibutton Telephone Feature Handbook
Have a look at the manual NEC I-Series Multibutton Telephone Feature Handbook online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1168 NEC manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
To get even more freedom and convenience than with Handsfree, pur- chase a Headset and connect it to your telephone. In addition to hav- ing your hands free for other work, youll have privacy on a call that is not available with Handsfree. 1. Unplug the telephone handset and plug in the headset. 2. Press (Headset). OR + . You hear a confirmation beep. The headset key lights when you enable the headset mode. You can still receive and respond to voice-announced Intercom calls while in the headset mode. 1. to make an outside call. OR to get Intercom dial tone. OR If on a call, to hang up. 1. Unplug the headset and plug in the hand- set. 2. (Headset). OR + . To disable the head- set mode: While youre in the headset mode: To enable the headset mode: Headset Operation 55
Dont place your handset down on the desk when you need your caller to wait, use Hold instead. Hold places your call in a temporary waiting state until you can get back to it. While the call waits, you can process calls or use other features. And dont worry if you forget about the call and leave it on Hold too long - it will recall back to you. Your telephone system provides four types of Hold (see the chart below). Your Communications Manager can tell you which types you can use. System Hold 1. The or key flashes slowly while on Hold; flashes fast when recalling.To place an outside call on System Hold: System HoldFor your normal calls . . . When you place an outside call on System Hold, it flashes your line key and the line keys on your co-workers phones as well. Either you or anoth- er co-worker can pick up the call on Hold. ExclusiveFor high priority calls . . . HoldAfter you place an outside call on Exclusive Hold, it flashes your line key but looks busy to your co- workers. Only you can pick up the call from Hold. Group HoldPut calls on Hold for your Department Group . . . If you are a member of a Department Calling Group, you can use Group Hold. When you place an outside call on Group Hold, only you and the members of your Department Calling Group can pick it up. Intercom HoldWhile talking to a co-worker . . . Intercom calls can also go on Hold. However, the Intercom call on Hold stays on your phone. Another extension user cannot pick it up. Hold 56
1. Pressing flashing . Exclusive Hold 1. (Exclusive Hold). The key flashes fast while on Hold; flashes slowly when recalling. 1. Pressing flashing . Group Hold 1. + + to hang up. 1. + . Intercom Hold 1. + to hang up. 1. + . To pick up an Intercom call from Hold: To place an Intercom call on Hold: To pick up a call on Group Hold: To place a call on Hold so anyone in your group can pick it up: To pick up an outside call on Exclusive Hold: To place an outside call on Exclusive Hold: To pick up an outside call on System Hold: Hold 57
When you need one-button calling and Transfer to a co-worker, use Hotline. Youll find Hotline to be a great convenience if there is some- one in your company with whom you work closely (such as your busi- ness partner). You and your partner can call or Transfer calls to each other just by pressing a single key. Your Hotline key shows the status of your Partners extension: 1. (Hotline). Optionally lift the handset. 1. (Hotline) + Announce call and hang up. OR (Hotline) + Hang up to have your call wait at your Hotline partner unannounced. If unanswered, the call recalls to you. 1. If you hear two beeps, speak toward the phone. OR If your telephone rings, or . To answer a call from your Hotline partner: To Transfer your out- side call to your Hotline partner: To place a call to your Hotline partner: When the key is . . . Your partners phone is . . . Off Idle On Busy or ringing Fast Flash In Do Not Disturb Hotline 58
Call a co-worker over the Intercom. Normally, you are not restricted from placing an Intercom call to any other extension. However, if your telephone system is shared by several businesses, you may not be able to call the other businesss extensions. Check with your Communications Manager. 1. + Extension number. You can optionally dial 0 for your operator or *8 for your Voice Mailbox. If the extension you call is busy or doesnt answer, you can (without hang- ing up): - Dial another extension. - Dial 8 to leave a message in your co-workers mailbox. For one-touch calling, see Hotline (page 58), Call Coverage (page 71) or One-Touch Keys (page 78) instead. 1. If you hear two beeps, speak toward the phone. Your telephone picks up your voice. OR If your telephone rings, . Intercom calls you placemay either ring or voice-announce at your co-workers extension. What happens depends on how your co-work- ers extension is set up. You can, however, dial a code to change from one method to the other. The Intercom calls you receivecan also either ring or voice-announce. You decide the best way to answer your Intercom calls and then enable the option you want. To answer an Intercom call: To place an Intercom call: Intercom 59
1. If the call is ringing, this makes it voice-announce. If the call voice- announces, this makes it ring. 1. + + to hang up. 1. + + to hang up. Intercom Abandoned Call Display You can display a list of the Intercom calls placed to you while you were away from your phone. 1. + . Press CALL2 repeatedly until no more calls display. 2. to return to the normal Time and Date display. To display the list of Intercom calls you did not answer: To make your incom- ing Intercom calls ring: To make your incom- ing Intercom calls voice-announce: To change the mode of an Intercom call you placed: Intercom 60
Instead of dialing a busy or unanswered outside call again, quickly redial it with Last Number Redial. Last Number Redial stores the last outside call you placed in memory so you can easily recall it. The stored number can be up to 24 digits long, using 0-9, # or *. You can also quickly redial your last call using Repeat Redial (page 103) and Save Number Dialed (page 107). 1. + + . If you dont press a line key, the sys- tem automatically selects a trunk from the same group as your original call. OR + . The system automatically selects a trunk from the same group as your original call. 1. The stored number displays for six seconds. The stored number dials out if you: - Lift the handset - Press an idle line key - Press an idle CALL key, or - Press SPK 2. 1. + . To erase the stored number: To check the stored number: To redial your last call: Last Number Redial 61
Line Preference determines how you place and answer calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference. Ask your Communications Manager which type you have. IncomingIncoming Line Preference sets how you Lineanswer calls. When a call rings your phone, Preferencelifting the handset answers either the ringing call (Ringing Line Preference)or seizes an idle line (Idle Line Preference). If you primarily answer calls and seldom place calls, Ringing Line Preference is for you. If you normally place calls and seldom answer them, then Idle Line Preference is for you. OutgoingOutgoing Line Preference sets how you place Linecalls. With Outgoing Intercom Line PreferencePreference, you hear Intercom dial tone when you lift the handset. With Outgoing Trunk Line Preference, you get dial tone on an outside line when you lift the handset. If you normally call co-workers, use Outgoing Intercom Line Preference. If you frequently call outside your company, use Outgoing Trunk Line Preference. If you have Incoming Idle Line Preference, Outgoing Line Preference also determines how your phone works as a call rings. Line Preference 62
Use Meet Me Conference to have a telephone meeting which lets oth- ers join if they choose. After you announce the Meet Me Conference over the Paging, a co-worker joins the meeting by dialing the Meet Me Conference code. There are two types of Meet Me Conference: Meet Me External Conference and Meet Me Internal Conference. With Meet Me External Conference, announce the meeting with External Paging. With Meet Me Internal Conference, announce the meeting with Internal Paging. The system allows either four or eight parties maximum per Meet Me Conference. In addition to Meet Me Conference, there are other ways to have a telephone meeting. See Conference (page 33), Voice Call Conference (page 34), Meet Me Paging (page 65) and Tandem Trunking (page 115). Meet Me External Conference 1. While on a call, press . 2. + External Paging zone (1-8 or 0 for All Call). OR (External Paging). You can optionally press CALL1 and dial combined zones *10 to *18 instead. See Paging on page 90 for more on combined zones. 3. Announce the zone. 4. twice when co-worker answers your page. 5. Repeat steps 1-4 for each co-worker you want to add.To make a Meet Me External Conference: Meet Me Conference 63
1. + + External Paging zone (1-8 or 0 for All Call). You connect to the other parties. Meet Me Internal Conference 1. While on a call, . 2. + Internal Paging zone (0-9 or 00-64). OR (Internal Paging). You can optionally press CALL1 and dial combined zones *10 to *18 instead. See Paging on page 90 for more on combined zones. 3. Announce the call. 4. twice when co-worker answers your page. 5. Repeat steps 1-4 for each co-worker you want to add. 1. + (if your phone is in the zone called). OR + + Zone (0-9 or 00-64) (if your phone is not in the zone called). OR (Internal Paging Zone Answer) (if your phone is in the zone called). To join a Meet Me Internal Conference: To make a Meet Me Internal Conference: To join a Meet Me External Conference: Meet Me Conference 64