NEC I-Series Multibutton Telephone Feature Handbook
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5. + Dial Page Zone that should broadcast your announcement. For example, for Internal Zone 1 dial 801 + 1. Or, for Combined Paging Zone 1, dial *1 + 1. 6. Dial Park and Page type: 2 = All calls 3 = Outside calls only 7. to hang up when you are done. Your DND or Call Forwarding (Device) Programmable Function Key flashes when Call Forwarding is acti- vated. 1. + + Co-workers extension. 1. + + . 2. to hang up when you are done. To cancel your Park and Page: To pickup up your Park and Page: To have the system Page you when you have a call (Cont’d): Park and Page (VAU) 95
Personal Greeting requires a Voice Announce Unit (VAU). Use Personal Greeting to forward your calls and automatically play a recorded message to your callers. This lets you add a personal touch to your Call Forwards. For example, you can record, Hi, this is (your name). Ill be out of the office today. In my absence, Mary Jones can answer all your questions. Please hold on for Mary. Your callers hear this message and then are forwarded to Mary Jones phone. 1. + . OR 1. (Call Forward to Device). 2. + When you hear, Please start recording,record your Personal Greeting. If you already have Personal Greeting or Park and Page set up, you can dial: 7 to re-record 5 to listen (then # to listen again) 3 to erase (then optionally HOLD to cancel the erase) 3. + Personal Greeting condition: 2 = Busy or not answered 4 = Immediate 6 = Not answered 3 = Cancel 4. Dial the destination to receive your calls. The destination can be: A co-workers extension. Your Voice Mailbox (by dialing the Voice Mail master number). To activate Personal Greeting for your phone: Personal Greeting 96
Off-premise via Common Abbreviated Dialing (by entering #2 + bin). Greeting without forwarding so caller hears busy (by entering your exten- sion number). You cannot forward to a Department Group pilot number. 5. Dial Personal Greeting type: 2 = All calls 3 = Outside calls only 4 = Intercom calls only 6. to hang up. Your DND or Call Forwarding (Device) Programmable Function Key flashes when Call Forwarding is activated. 1. + + . 2. to hang up when you are done. To cancel your Personal Greeting: To activate Personal Greeting for your phone (Cont’d): Personal Greeting 97
Customize your phone by storing features or outside lines under your Programmable Function Keys. For example, to return a Message Waiting, just press your Message Waiting function key instead of dialing . 1. + + you want to program. 2. Select key code from chart below. 1. + you want to check. The programmed function displays. Programmable Function Key Codes Use keyFor this feature code When you are Or dial Abbreviated Dialing1037Dialing a stored Common#2 + bin Abbreviated Dialing number 1038Dialing a stored Group #4 + bin Abbreviated Dialing number Barge In1019Barging In on a co-workers - conversation Call Forwarding1080Forwarding your calls (station)*2 Call Forwarding1081Forwarding your calls (device)*4 Off-Premise Call Forwarding / Do1022Overriding an extensions Call - Not Disturb Override Forwarding or Do Not Disturb Callback / Camp On /1020Leaving a Callback request at a2 Trunk Queuing busy extension, Camping On to a busy extension, or Queuing for a busy trunk To check a stored function: To program a function key: Programmable Function Keys 98
Programmable Function Key Codes Use key For this feature code When you are Or dial Central Office Calls0001-Pressing a line key to place or#9 0192answer a trunk call (where trunks can range from 0001-0192) 1078 +Pressing a loop key to place or- Type +answer a call. Type = 0 Group(Incoming), 1 (Outgoing) or 2 (Both ways), Group = 000 (All groups in or ARS out) or 001-128 (Trunk Group) Conference1016Setting up a Conference or a#1 Meet Me Conference Conference, Voice Call1017Setting up a Voice Call - Conference Data Communications1029Placing a data call- 1045Using your PC for Telemarketing- Dial Department Step Calling1021Step Calling through a Department# Group for an idle member Group Call Pickup1007Answering a call ringing another*# phone in your Pickup Group 1008Answering a call ringing a phone869 in another Pickup Group-if you dont know the group number 1009 +Answering a call ringing a phone868 Groupin a specific Pickup Group Number Hotline1058 +Placing a call to your Hotline- ext.partner number Headset Operation1028Enabling or disabling Headset834 Operation Programmable Function Keys 99
Programmable Function Key Codes Use key For this feature code When you are Or dial Hold1043Putting a call on System Hold- (if your phones Hold key is reassigned) 1044Putting a call on Exclusive Hold- Meet Me Conference1010Joining a Meet Me Conference863 and Meet Me Paging or Page Memo Dial1015Storing, using or checking a - Memo Dial number Message Waiting1023Leaving or answering a Message0 or Waiting*0 Microphone Cutoff1026Using Microphone Cutoff- Multiple Directory1036 +Placing a call or covering your- Numbersext.virtual (phantom) extension / Call Coverage Night Service1039 +Activating the Day Mode818 + pswd pswd (0000) + 0 1040 +Activating the Night Mode818 + pswd pswd (0000) + 1 1041 +Activating the Midnight Mode818 + pswd pswd (0000) + 2 1042 +Activating the Rest Mode818 + pswd pswd (0000) + 3 Programmable Function Keys 100
Programmable Function Key Codes Use key For this feature code When you are Or dial Night Service1090 +Activating the Day 2 Mode818 + (cont’d)pswd pswd (0000) + 4 1091 +Activating the Night 2 Mode818 + pswd pswd (0000) + 5 1092 +Activating the Midnight 2 Mode818 + pswd pswd (0000) + 6 1093 +Activating the Rest 2 Mode818 + pswd pswd (0000) + 7 Off Hook Signaling1018Signaling a busy extension7 One-Touch Serial1034Storing, using or clearing a One-852 Operation Touch Serial Operation Paging, External1004 +Making an external zone page803 zone + zone 1005Making a Combined All Call803 page+ 0 Paging, Internal1006 +Broadcasting to an Internal801 zonePaging Zone+ zone 1076Broadcasting an Internal All 801 + Call Page0 or 00 Park1033 +Placing a call into or retrieving#6 orbita call from a Park Orbit(Park) (1-9 or *6 01-64) (Pickup) Programmable Function Keys 101
Programmable Function Key Codes Use key For this feature code When you are Or dial Repeat Redial1075Activating Repeat RedialDIAL + LND Reverse Voice Over1056 +Initiating Reverse Voice Over- dest. ext. Room Monitor1025Activating Room Monitor- Save Number Dialed1014Saving, redialing or checking a- saved number Secretary Call (Buzzer)1031 +Calling your secretary (using the- sec. ext.buzzer) Secretary Call Pickup1032 +Activating Secretary Call Pickup- boss ext. Selectable Display1081Forwarding your calls (device)*4 Messaging Serial Call1035Placing a Serial Call to a co-worker- Transfer1077Transferring a call (if CONF[TRF]- is not set for Transfer) Trunk Group Routing1011Accessing a trunk using Trunk- Group Routing Trunk Groups1012 +Accessing a Trunk Group 804 group(Groups are 1-9, 01-99 or 001-128) Trunk Queuing1020Camping On or Queuing for a2 trunk VAU Park and1081Forwarding your calls (device)*4 Page/Personal Greeting Voice Mail1059 +Calling Voice Mail or leaving*8 or 8 ext.a message 1060Using Voice Mail Record- Voice Over1057Initiating or responding to Voice6 Over Programmable Function Keys 102
Trying to get in touch with a customer and their phone is always busy or unanswered? Dont keep redialing it manually - have Repeat Redial do it for you. Repeat Redial will retry your call automatically (up to three times) so you can go back to work. You can also quickly redial your last call using Last Number Redial (page 61) and Save Number Dialed (page 107). 1. Place outside call. Listen for busy or no answer. 2. + . OR (Repeat Redial). Your Repeat Redial key flashes while you wait for the system to redial. 3. to hang up. Your phone periodically redials the call. 4. or when party you call answers. 1. Do not lift handset. 2. + . OR (Repeat Redial). To cancel Repeat Redial: To use Repeat Redial: Repeat Redial 103
While you are busy on a handset call, Reverse Voice Over allows you to make a private Intercom call to an idle co-worker. Just press your Reverse Voice Over function key to call your co-worker. Your initial caller cannot hear your voice, but you can keep talking to your co- worker as long as you hold down your key. Reverse Voice Over is great, for example, if youre busy on the phone and you need an associate to get you a file. While your caller is talking: Press the Reverse Voice Over key. Request the file. Return to the call without the caller even knowing you were gone. If youre not busy on the phone, your Reverse Voice Over key works the same as a Hotline key. Just press the key to call the assigned co-worker. The Reverse Voice Over key even shows you the status of your co-worker: When Youre On a Call 1. Press and hold (Reverse Voice Over). Your Reverse Voice Over key lights (green). 1. Release (Reverse Voice Over). When Your Phone is Idle 1. (Reverse Voice Over). You can optionally lift the handset for privacy.To place a call to your Reverse Voice Over destination: To return to your initial caller: To place a Reverse Voice Over Call: When the key is . . . Your co-workers phone is . . . Off Idle Slow Flash Busy or has a call ringing Fast Flash In Do Not Disturb Reverse Voice Over 104