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NEC I-Series Multibutton Telephone Feature Handbook

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    							If you work closely with a group of co-workers, your
    Communications Manager may have programmed you into a
    Department Calling Group.  Department Calling makes it easier for
    others in your company to send calls to your group. This is because
    your Department Calling Group has a dedicated pilot number. To get a
    free group member, co-workers can just dial the pilot number instead
    of the group members extensions. If you dont want to receive
    Department Calls, you can log out of your group. You can log back in
    when you again want to receive calls.
    Calls into your Department Group can route in two different ways:
    Priority Routing and Circular Routing. With Priority Routing, incom-
    ing calls route to your groups highest priority extensions first.
    920 - 200A
    Call
    Call
    Call
    Priority Routing
    Department Calling
    35 
    						
    							With Circular Routing, each call rings a new extension.
    1. + Department Group pilot number.
    1. + + .
    OR
    (Department Group log out).
    The key lights while you are logged out.
    1. + + .
    OR
    1. (Department Group log out).
    The key goes out when you log back in.
    To return to your
    Department Group: 
    To log out of your
    Department Group: 
    To call a Department
    Group: 
    Call 1
    Call 2
    Call 3
    Call 4
    Circular Routing
    92700 - 08
    Department Calling
    36 
    						
    							If you place an Intercom call to a busy Department Group member,
    Department Step Calling allows you to quickly call another member in
    the same group. You dont have to hang up and place another Intercom
    call. You can also use Department Step Calling to cycle through the
    members of a Department Group.
    1. Place call to busy Department Group
    member.
    OR
    Place call to Department Group pilot
    number.
    2. or (Step Call).
    3. Repeat step 2 to call other Department
    Group members.
    To make a Step Call:
    Department Step Calling
    37 
    						
    							Use Dial Number Preview to preview a number in your telephones
    display before you dial it out. This helps you avoid dialing errors. For
    example, if you review the previewed number and find an error, you
    can cancel the number and re-enter it correctly. Dial Number Preview
    is available for both outside and Intercom calls.
    1. Do not lift handset or press  .
    2. + Number you want to preview.
    3. to dial out the displayed number. If
    the displayed number is an outside num-
    ber, it must contain a line access code.
    OR
    to cancel the number without dial-
    ing it out.
    OR
    to dial out the displayed outside
    number on the selected line.
    If your previewed outside number has
    a trunk access code (e.g., 9), you can
    press instead. 
    The system will not
    automatically
    strip out a trunk access code when you
    press a line key.
    To use Dial Number
    Preview to place a
    call:
    Dial Number Preview
    38 
    						
    							When you enable Dial Pad Confirmation Tone for your extension, you
    hear a beep each time you press a dial pad key. This beep reminds you
    that you have pressed a key. The confirmation tone is particularly
    helpful for Intercom calls and calls on Dial Pulse lines. For these types
    of calls, you dont hear tones echoed back to your handset or speaker
    to confirm your dialing.
    1. + .
    You hear confirmation beeps.
    2. to hang up.
    To enable or disable
    Dial Pad Confirmation
    Tone:
    Dial Pad Confirmation Tone
    39 
    						
    							Use Directed Call Pickup when you need to answer a call ringing
    another extension without leaving your phone. This lets you easily
    cover a co-workers calls when they have to be away from their desk.
    1. or .
    2. .
    3. Dial your co-workers extension number.
    To intercept calls ring-
    ing a co-workers
    phone: 
    Directed Call Pickup
    40 
    						
    							If you have a Display or Super Display phone, Directory Dialing
    allows you to select a co-worker or outside number from a list of
    names, rather than dialing the phone number. There are four types of
    Directory Dialing:
    C- Company (Common) Abbreviated Dialing
    D- Department (Group) Abbreviated Dialing
    P- Personal Abbreviated Dialing (One-Touch Keys)
    X- Co-worker’s extension
    Directory Dialing follows any feature restrictions that your system may
    have enabled. For example, if your extension cannot normally use
    Common Abbreviated Dialing, Directory Dialing can’t access it either.
    1. Do not press  or  .
    2. or (Directory Dialing).
    If you wait too long between your
    selections, Directory Dialing automati-
    cally cancels.
    3. Dial the type of Directory Dialing from
    the table below:
    If you dial 7 from a Super Display
    keyset, your One-Touch Key names will
    display. Pressing or
    scrolls through the names in key number
    order (not alphabetically).
    4. Dial the first letter/number for the
    name/number you want to call.
    2 (C) = Company (Common
    Abbreviated Dialing)
    3 (D) = Department (Group)
    Abbreviated Dialing
    7 (P) = Personal Abbreviated
    Dialing (One-Touch Keys)
    9 (X) = Extensions
    To use Directory
    Dialing from a display
    keyset:
    Directory Dialing
    41 
    						
    							For example, dial 2 if the name 
    begins with A, B, C or 2.
    If the name begins with Q or Z, dial 0.
    5. Look at your phone’s display and dial the
    digit for the letter/number selected in
    step 4 above.
    For example, if you dialed 2 in step
    four, you’ll see: 1=A 2=B 3=C 4=2.
    You’ll want to dial 1 to select the letter
    A, 2 to select B and so on.
    The first name/number that begins
    with your selection displays.
    If you see, “UNLISTED NAME,” there
    is no name stored for your selection.
    If you have a Super Display keyset,
    the first 10 numbers that match your
    selection will display. To see the next 10
    matches, press [SCROLL]. To see the
    previous 10 matches, press [->].
    6. Press or to scroll
    through all the names/numbers that begin
    with that letter/number.
    OR
    or press  ,  or  to
    place the selected call.
    1. Press .
    1. Press   (Directory Dialing).
    To review your
    Directory Dialing
    entries while on a call:
    To cancel Directory
    Dialing:
    To use Directory
    Dialing from a display
    keyset (Cont’d):
    Directory Dialing
    42 
    						
    							Do Not Disturb (DND) blocks incoming calls, Call Forwards and
    Paging announcements to your extension. DND permits you to work
    undisturbed at your desk without interruptions from your phone. When
    you activate DND, incoming calls still flash your line keys. While in
    DND, you may use your phone in the normal manner for placing and
    processing calls.
    There are four Do Not Disturb options:
    1. Do not lift the handset.
    2.
    OR
    + .
    If you wait more than 10 seconds
    before going to step 3, your system
    automatically enables option 3. If you
    already have DND enabled, waiting
    more than 10 seconds cancels it.
    3. Dial the DND option code (0-4).
    To activate or deacti-
    vate Do Not Disturb:
    Do Not Disturb Options
    1Blocks your outside calls
    2Blocks Paging, Intercom calls, Call
    Forwards and transferred outside calls
    3Blocks all calls
    4Blocks Call Forwards
    0Cancels Do Not Disturb
    Do Not Disturb
    43 
    						
    							Your system may have Door Boxes. A Door
    Box is a self-contained Intercom unit typi-
    cally used to monitor entrance doors. A vis-
    itor at the door can press the Door Box call
    button (like a door bell). The Door Box
    then sends chimes to certain extensions. If
    you receive Door Box chimes, you can just
    lift the handset to answer them. You can
    then talk to the visitor at the door.
    Door Boxes come in handy at delivery
    entrances. Your company doesnt have to have someone at the door to
    monitor the entrance. You can just answer the Door Box instead. If the
    door has an electric strike, you can even use your telephone to release
    the door.
    1. +  + Door Box
    number (1-8).
    1.
    1. While talking to the Door Box, press
    .
    To activate the Door
    Box strike: 
    To answer a Door Box
    chime:
    To call a Door Box:
    Door Box
    44 
    						
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