NEC I-Series Multibutton Telephone Feature Handbook

							If you do a lot of call processing (like 
an operator or dispatcher), you may
have either a 110-Button or 24-Button
Direct Station Selection (DSS)
Console. The DSS Console gives you
a Busy Lamp Field (BLF) and one-
button access to extensions, trunks
and certain system features. Use the
DSS Console to help you:
Call Extensions and Door BoxesPlace, answer and Transfer outside callsMake Internal or External PagesSwitch the Night Service modeActivate DSS Console Alternate Answer (i.e., redirect your calls to
another DSS Console)
Your DSS Console may also have keys stored with dialing codes or
Programmable Function Key operations. This gives your DSS
Console many of the features available on One-Touch and function
keys. Check with your Communications Manager to see if your con-
sole has these functions.
1. With the 110-button console, press
EXT.1 or EXT.2 to select the range.
On 28i/124i, EXT.2 selects outside lines.
2. Press DSS Console key.
If your call voice-announces, you can
make it ring by dialing 1. If you dont
have Handsfree, lift the handset to speak.
Extension BLF
If DSS key is . . . Extension is . . .
On Busy on a call
Off Idle
Flashing fast In DND
To call an extension
from your DSS
Console:
DSS Console
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							1. Press DSS Console key assigned to out-
side line.
On 28i/124i, pressing EXT. 2 selects
the DSS keys for outside lines.
2. Dial outside telephone number.
If you dont have Handsfree, you
must lift the handset to speak.
1. Press flashing DSS Console key
assigned to outside line.
1. Press DOOR + DSS Console key for
Door Box you want to call (1-8). 
If you dont have Handsfree, you
must lift the handset to talk to the Door
Box.
Door Box BLF
If DSS key is . . . Door Box is . . .
On Busy or ringing in
Off Idle
To call a Door Box
from your DSS
Console:
To answer an outside
call from your DSS
Console:
Outside Line BLF
If DSS key is . . . Outside line is . . .
On Busy on a call
Off Idle
Flashing slowly Ringing
To place an outside
call from your DSS
Console:
DSS Console
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							1. Place or answer call.
If you are on an Intercom call, press
before going to the next step.
2. Press DSS Console key for extension
that will receive Transfer.
You cannot Transfer to an extension
that is busy or in DND.
3. (Optional) Announce  call.
If the called party doesnt want the
call, press flashing  to retrieve it.
4. to hang up.
1. Press PAGE (for External Paging) or
GROUP (for Internal Paging).
2. Press DSS Console Paging key.
DSS keys 1-8 are for External Paging
zones 1-8. DSS keys 1-64 are for
Internal Paging zones 1-64. (If the zone
is busy, try again later.)
If you dont have Handsfree, lift the
handset to make your announcement.
Paging BLF
If DSS key is . . . Zone is . . .
On Busy
Off Idle
To make a Page using
your DSS Console:
To Transfer a call
using your DSS
Console:
DSS Console
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							1. Press Night Service key (NIGHT, DAY,
BREAK or NITE 2).
1. Press ALT.
You hear a short confirmation tone.
If you hear a long tone, you cannot
enable Alternate Answer. Another user
has already enabled your console as
their Alternate Answer destination.
Alternate Answer BLF
When  the ALT Alternate Answer
key is . . . is . . .
On Enabled
Off Disabled
To activate DSS
Console Alternate
Answer:
Night Service BLF
If this key is lit . . . System in in the . . .
NIGHT Night Mode
DAY Day Mode
BREAK Rest Mode
NITE2 Midnight Mode
Switching the Night
Service mode from
your DSS Console:
DSS Console
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							Flash allows you to access certain features of the telephone company
or PBX to which your phone system is connected. This lets you take
full advantage of whatever features the connected telephone company
or PBX offers. Flash accesses these features by momentarily interrupt-
ing the loop current on your outside line. This is much like briefly
pressing and then releasing the hookswitch on your telephone at home.
1.
To flash the outside
line you are on:
Flash
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							Forced Trunk Disconnect enables you to disconnect (release) another
extensions active outside call if you need to use their line. You can
then place a call on the released line.
1. Press  for the busy trunk.
OR
Dial trunk access code (e.g., 
+ trunk number).
2. .
You hear confirmation beeps as the
system disconnects the line. You can
now place a call on the free line.
To disconnect a busy
trunk:
C A U T I O N
Forced Trunk Disconnect abruptly terminates the active
call on the line. You should use this feature only in an
emergency and when no other lines are available.
Forced Trunk Disconnect
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							This feature requires a Voice Announce Unit (VAU).
A General Message is a prerecorded Voice Announce Unit (VAU)
message to which you and your co-workers can listen. This message
typically contains important company information that all employees
should hear.
1. Do not lift the handset or press  .
2.
1. + .
2. To record, dial  .
OR
To listen, dial  .
OR
To erase, dial  .
If you dial 5 or 7, you can dial # to
hear the message again.
If you dial 3, you can press HOLD to
cancel before going to the next step.
3. to hang up.
MW flashes on each phone until the
user listens to the message.
To record, listen to or
erase your General
Message: 
To listen to the
General Message:
General Message
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							If you frequently work together with the same people, your extensions
may be in a Call Pickup Group. This allows you and your co-workers
to use Group Call Pickup to easily answer each others ringing calls.
Group Call Pickup also helps if you frequently cover for co-workers
in another Pickup Group. When a call rings one of their phones, you
can intercept it even if you dont know their extension numbers.
With Group Call Pickup, you can intercept the following types of calls:
A call ringing an extension in your own Pickup Group.A call ringing an extension in another Pickup Group when you
know the group number.
A call ringing an extension in another Pickup Group when you
dont know the group number.
1. + (Pickup).
OR
+ .
When you dont know the Pickup Group
Number
1. +  (Pickup).
OR
+ .
When you know the Pickup Group number
1. + (Pickup).
OR
+ + Pickup
Group number (1-9 or 01-64).
To answer a call
ringing a phone in
another Pickup
Group:
To answer a call ring-
ing another phone in
your Pickup Group:
Group Call Pickup
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							Use Group Listen when you want others in your office to listen in on
your call. While you talk on the handset, your callers voice broadcasts
over your telephones speaker. Group Listen automatically turns your
Handsfree microphone off so your caller cannot hear the conversation
in your office.
1. Place or answer call using the handset.
2. twice (but do not hang up).
SPK flashes slowly.
You can talk to the caller through
your handset. Your co-workers hear
your callers voice over your phones
speaker.
When you press SPK once, you turn
your Speakerphone on and your handset
off. The second press turns on Group
Listen.
1.
You must have a speakerphone for
Handsfree operation.
1. Do not hang up + Press flashing  .
You can talk to your caller over your
handset. Your co-workers can no longer
hear your callers voice.
To cancel Group
Listen (without hang-
ing up your call):
To talk Handsfree
after initiating Group
Listen: 
To initiate Group
Listen:
Group Listen
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							When its inconvenient to hold the handset, you can use the speaker
and microphone in your telephone and talk Handsfree instead.
Handsfree is great when you dont have a free hand for the phone.
(For example, you may want to enter data at a computer terminal
while talking to a customer on the phone.)
There are three types of Handsfree operation:
1. or or  .
2. Place call.
3. Speak toward phone when called party
answers.
1.  and hang up the handset.
2. to hang up when you are done.
1.
To change a
Handsfree call into a
handset call:
To change a handset
call into a Handsfree
call: 
To talk Handsfree: 
HandsfreeYou can place and answer calls by pressing
SPK instead of using the handset. You must
have a Speakerphone to have Handsfree.
Check with your Communications Manager.
AutomaticYou can press a line or line appearance key
Handsfreewithout first lifting the handset or pressing
SPK. Your Communications Manager may
have enabled this option for you.
MonitorYou can place a call without lifting the handset,
but you must lift the handset to speak. You
always have this option - regardless of the type
of phone you have or how your system is set up.
Handsfree and Monitor
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