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NEC I-Series Multibutton Telephone Feature Handbook

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    							When You Work In Groups
    If you and your co-workers handle
    each others calls, you might want to
    be in a Department Callinggroup
    (page 35). Someone calling your
    groups number goes through to any-
    one whos available. You can even
    have Department Step Calling
    (page 37) send your personal calls to
    your group when youre not avail-
    able. To answer a call already ring-
    ing a co-workers phone, use Group
    Call Pickup(page 52).
    When youre on a call and you want the others in your area to listen in
    on the conversation, activate Group Listen(page 53). Your co-work-
    ers hear the call through your telephones speaker.
    If you frequently call the same co-worker, you can have Ringdown
    (page 105) automatically call them for you. All you have to do is lift
    your handset.
    If You Need Privacy
    When youre busy in your office
    and dont want to be interrupted,
    use Do Not Disturb(page 43). 
    Before talking to someone at your
    desk while youre on the phone, try
    Microphone Cutoff(page 70).
    Your caller cannot hear your voice
    until you cancel Microphone
    Cutoff.
    Using All Those Features!
    5 
    						
    							Have a Telephone Meeting
    Conference(page 33) allows you to
    quickly set up a telephone meeting.
    When your phone allows Voice
    Call Conference(page 34), others
    can join your outside call just by
    pressing the line key.
    Use Meet Me Conference(page
    63) to set up a meeting which lets
    others join if they choose.
    Optionally, you can use Meet Me
    Paging(page 65) to set up a meet-
    ing on a page zone.
    To join two outsidecallers together and leave them to talk privately,
    use Tandem Trunking(page 115).
    Streamlining Your Telephones Operation
    Your telephone provides you with
    options that can dramatically
    streamline the way you handle
    calls. For example, you can pro-
    gram One-Touch Keys(page 78)
    for one-button access to co-work-
    ers, outside calls, Abbreviated
    Dialing bins and certain feature
    codes. Or record any dialing steps
    in a one-touch macro key with
    One-Touch Serial Operation
    (page 82).
    Want to automate Callback, Message Waiting or other features? Just
    assign these functions to available Programmable Function Keys
    Using All Those Features!
    6 
    						
    							(page 98). Need one-button Transfer and calling for a co-worker?
    Program a Hotline (page 58) on another function key. (When you see
    in this handbook, the operation needs a Programmable
    Function Key.)
    Are you a secretary - or do you have a secretary that handles your
    calls? Set up Secretary Callbuzzer keys (page 109). You can use
    Secretary Call Pickup(page 110) to quickly pick up calls intended
    for your secretary or boss.
    Tired of always reaching for the handset or cradling it under your chin
    while you type? Install a headset and enable Headset Operation
    (page 55).
    Personalizing Your Telephone
    If your phone is near other phones
    that ring the same way, choose
    unique Selectable Ring Tones
    (page 113) so you know which
    calls are for you.
    When you need to cover up noise
    in your office that might be dis-
    tracting to your work, turn on
    Background Music(page 17).
    Dont forget about that important
    meeting - set an Alarm(page 15)
    to remind you.
    Let the co-workers you call know whos on the line. Go to Name
    Storing(page 72) and assign a name to your extension.
    To have your phone beep every time you press a dial pad key, enable
    the Dial Pad Confirmation Tones(page 39).
    Using All Those Features!
    7 
    						
    							Your Phone Does the Talking
    The optional Voice Announce
    Unit(page 124) gives your system
    digital recording and play back
    capability. This lets you handle
    callers with that important
    Personal Touch. For example, if
    you dont have an operator, the
    Automated Attendant(page 16)
    can answer your calls and play a
    list of dialing options to your
    callers. Use Personal Greeting
    (page 96) to greet your callers with
    your own recorded voice, and then
    forward them to a co-worker. Or, you can have Park and Page(page
    94) welcome your callers and automatically page you to pick up the
    call.
    Youll find other Voice Announce Unit features handy when using
    your phone or staying in touch with others in your company. If there is
    an announcement everyone in your company should hear, just listen to
    your General Message(page 51). Voice Prompting Messages(page
    130) tell you about your system, your own phone and the status of
    your call. Youll hear voice prompts reminding you when your calls
    are forwarded or when you have a message. You can even find out
    your extension number, the date and the time of day.
    Using All Those Features!
    8 
    						
    							And, Your Super Display Does The Thinking
    Do you want a feature but not
    know how to use it? Have you
    ever been busy on a call and not
    remembered the options your
    phone provides? If you have an
    optional Super Display Telephone,
    the Soft Keys on your telephone
    do the thinking for you. 
    When you use your Super Display,
    your One-Touch Keys automatical-
    ly turn into Soft Keys. A Soft Key
    is a variable feature key -  the 
    function of the key changes to match what you are doing. This lets you
    spend more time thinking about your job and less time thinking about
    your telephone.
    The example on the next page shows how this works. In this example,
    you are busy on an outside line talking to a customer. You realize that
    you want to call this customer again, but cant remember the name of
    the feature that lets you save the number.
    1.  MENU(Press the MENU Soft Key).
    This is the top screen in the illustra-
    tion on the next page.
    2.  SAVE DIAL(Press the SAVED DIAL
    Soft Key). 
    This is the second screen in the illus-
    tration on the next page. 
    The system saves the number you just
    dialed and returns your Soft Keys to
    One-Touch Keys. This is the last screen
    in the illustration on the next page.
    Heres what you do:
    ?
    Using All Those Features!
    9 
    						
    							To find out more on using your Soft Keys, use the plastic laminated
    Reference Card that came with your phone. 
    CHECK CLEARTRUNK 01
    NUMBER SAVED
    [MENU] [DIRECTORY]
    CHECK CLEARTRUNK 01
    9265400
    CONFERENCE
    REPEAT DIAL
    SAVED DIAL
    ABB: COMMON
    ABB: GROUP
    [ ]
    CHECK CLEARTRUNK 01
    9265400
    [MENU] [DIRECTORY]
    92700 - 07
    Using All Those Features!
    10 
    						
    							Abbreviated Dialing gives you quick access to numbers you call fre-
    quently. This saves time, for example, when calling a client with
    whom you deal often. Instead of dialing a long telephone number, you
    just use Abbreviated Dialing.
    There are three types of Abbreviated Dialing: Common, Group and
    Personal. All co-workers within your Tenant Group can share the
    Common Abbreviated Dialing numbers. All co-workers in your
    Department Calling Group can share the Group Abbreviated Dialing
    numbers. (See page 35 for more on Department Calling.) Only you
    can use your Personal Abbreviated Dialing numbers. To set up
    Personal Abbreviated Dialing, turn to One-Touch Calling on page 78.
    1. + (for Common).
    OR
    (for Group).
    2. Dial Abbreviated Dialing bin number
    (000-499 or 0000-1999).
    Ask your Communications Manager
    for your bin numbers.
    3. Dial telephone number you want to store
    (up to 24 digits).
    Valid entries are 0-9, # and *. To
    enter a pause, press MIC.
    4. + Enter the name associated with
    the Abbreviated Dialing number.
    Refer to Name Storing on page 72 for
    instructions on entering names.
    5. +  to hang up.
    To store an
    Abbreviated Dialing
    number 
    (recommended for
    display phones only):
    Abbreviated Dialing
    11 
    						
    							1. + .
    2. Dial bin number.
    The stored number dials out. The sys-
    tem selects a line for you.
    OR
    1. + or  (Common 
    Abbreviated Dialing).
    To preselect, press a line key instead
    of CALL1.
    2. Dial Common Abbreviated Dialing bin
    number.
    The stored number dials out. Unless
    you preselect, the system selects a line
    for you.
    1. + .
    2. Dial bin number.
    The stored number dials out. The sys-
    tem selects a line for you.
    OR
    1. + (Group Abbreviated
    Dialing).
    To preselect, press a line key instead
    of CALL1.
    2. Dial Group Abbreviated Dialing bin
    number.
    The stored number dials out. Unless
    you preselect, the system selects a line
    for you.
    To dial a Group
    Abbreviated Dialing
    number: 
    To dial a Common
    Abbreviated Dialing
    number:
    Abbreviated Dialing
    12 
    						
    							1.
    2. (Common only).
    3. Dial the Abbreviated Dialing code (e.g.,
    001).
    If the entire stored number is too
    long for your phones display, press 
    * to see the rest of it. 
    To check more Abbreviated Dialing
    numbers, repeat from step 2.
    4.To check your stored
    Abbreviated Dialing
    numbers: 
    Abbreviated Dialing
    13 
    						
    							Account Codes are codes you enter that help keep track of outside
    calls. There are two types of Account Codes: Optional and Forced.
    With optional codes, the Account Codes you enter are solely for cate-
    gorizing your calls. For example, if you work in an accounting firm
    that must bill back customers for time on the phone, Optional Account
    Codes are for you. Forced Account Codes also let you categorize calls,
    but you must enter one before placing outgoing calls. If you dont
    enter the code, you cant place the call. This ensures that calls dont go
    out untracked.
    Check with your Communications Manager to find out if your system
    uses Account Codes -  and which codes you should enter. Account
    Codes can be from 1-16 digits long, using 0-9 and #.
    1. + Account Code (1-16 digits) +
    .
    1. Access trunk for outside call.
    You can access a trunk by pressing a
    line key or by dialing a code. Refer to
    page 86 for more on placing outside
    calls.
    2. + Account Code (1-16 digits) +
    .
    3. Dial the number you want to call.
    If you hear stutter dial tone after
    dialing the number, your system
    requires an ARS Authorization Code.
    Ask your Communications Manager for
    your codes.
    To enter an Account
    Code while placing an
    outside call:
    To enter an Account
    Code any time while
    on an outside call: 
    Account Codes
    14 
    						
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