NEC I-Series Multibutton Telephone Feature Handbook
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Need to talk to a co-worker and dont know where they are? Meet Me Paging allows you to set up a private meeting on a Page zone. While you meet on the zone, no one else can hear your conversation, join in or make an announcement using that zone. There are two types of Meet Me Paging: Meet Me External Paging and Meet Me Internal Paging. With Meet Me External Paging, you hold the meeting on an External Paging zone. With Meet Me Internal Paging, you hold the meeting on an Internal Paging zone. In addition to Meet Me Paging, there are other ways to have a tele- phone meeting. See Conference (page 33), Voice Call Conference (page 34), Meet Me Conference (page 63) and Tandem Trunking (page 115). Meet Me External Paging 1. + + External Paging zone (1-8 or 0 for All Call). OR (External Paging Zone). 2. Announce the zone. You can optionally press CALL1 and dial combined zones *10 to *18 instead. See Paging on page 90 for more on combined zones. 1. + + External Paging zone (1-8 or 0 for All Call). You connect to the other party. To join a Meet Me External Page: To make a Meet Me External Page: Meet Me Paging 65
Meet Me Internal Paging 1. + + Internal Paging zone (0-9 or 00-64). OR (Internal Paging Zone). You can optionally press CALL1 and dial combined zones *10 to *18 instead. See Paging on page 90 for more on combined zones. 2. Announce the zone. 1. + (if your phone is in the zone called). OR (Internal Paging Zone Answer) (if your phone is in the zone called). OR + (if your phone is not in the zone called). To join a Meet Me Internal Page: To make a Meet Me Internal Page: Meet Me Paging 66
While on an outside call, use Memo Dial to jot a number down in your phones memory. Memo Dial is like a notepad. For example, if you dial Directory Assistance and ask for a number, you can use Memo Dial to remember it. You can then quickly call the stored Memo Dial number after you hang up. 1. (Memo Dial) + Dial number you want to store + (Memo Dial). Continue with conversation. 2. to hang up when you are done. 1. Do not lift the handset + (Memo Dial). 2. The stored number dials out only if you store a trunk access code before the number. OR The stored number dials out. 1. Do not lift the handset + (Memo Dial). The stored number displays. 1. + (Memo Dial). 2. to hang up when you are done. To erase the stored Memo Dial number: To check the stored Memo Dial number: To call a stored Memo Dial number: To store a number while on a call: Memo Dial 67
Dont keep recalling a busy or unanswered co-worker. Leave them a Message Waiting request for a return call instead. The request is a flashing lamp at the extension you call and a steadily lit lamp on your phone. When your co-worker answers the Message Waiting, they automatically call your extension. And if someone leaves you a Message Waiting, youll know you didnt miss their call. In addition, Message Waiting lets you: View and selectively answer messages left at your display extension.Cancel messages left at your extension.Cancel messages you left at other extensions. You can leave messages at any number of extensions simultaneously. Also, any number of co-workers can leave you a message at the same time. 1. Call busy or unanswered extension. 2. or (Message Waiting). 3. to hang up. Your MW lights. When you have a Message Waiting, MW flashes fast. 1. + . OR + (Message Waiting). If the called extension doesnt answer, dial 0 or press (Message Waiting) to leave them a message. To answer a Message Waiting: To leave a Message Waiting: Message Waiting 68
These are the messages co-workers left at your extension. The messages left first display first. 1. + + or to scroll through your messages. Press your Message Waiting key or CALL1 to call the displayed extension. 2. to return to the Time and Date dis- play. OR 1. (Message Waiting). 2. or to scroll through your messages. Press your Message Waiting key or CALL1 to call the displayed extension. This includes messages you have left for other extensions and messages other extensions left for you. 1. + . 2. to hang up. 1. + + Extension. 2. to hang up. To cancel messages you left at an extension: To cancel all your Messages Waiting: To display/check your Messages Waiting list: Message Waiting 69
Turn your telephones Handsfree and handset microphone off when you dont want your caller to hear your voice. When you turn your Handsfree or handset microphone off, it stays off until you choose to turn it back on. 1. This turns your Handsfree micro- phone off. You can press this key any- time while your phone is idle, busy on a call or ringing. OR This turns your Handsfree micro- phone back on. 1. (Microphone Cutoff). You hear confirmation beeps. Your mic is off when the key is lit. You can press this key anytime while on an outside call. For Intercom calls, you can only press this key when the co- worker you call lifts the handset or presses to answer. To turn your Handsfree and hand- set microphone off and on: To turn your Handsfree micro- phone off and on: Microphone Cutoff 70
Multiple Directory Numbers Multiple Directory Numbers allow you to have more than one exten- sion number. In addition to your normal extension number (e.g., 320), you can have additional virtual extension numbers on Multiple Directory Number function keys. For example, you can have virtual extension number 600 for your sales calls. When a call routes to 600, it goes to your Multiple Directory Number key assigned to virtual extension 600. In this way, you can easily tell calls to your extension from sales-specific calls. Check with your Communications Manager to see if you have any Multiple Directory Number keys. Call Coverage Use a Multiple Directory Number key assigned to a co-workers exten- sion when you need Call Coverage for their calls. The Multiple Directory Number key shows you when your co-worker is busy and flashes slowly when they have an incoming call. You can even press the key to intercept the incoming call. You can have Multiple Directory Number keys for many different extensions and virtual extensions. In addition, you and other co-work- ers can share the same Multiple Directory Number keys. For example, everyone in your department could have a key for the sales virtual extension. Your Multiple Directory Number keys can ring or not ring. Your Communications Manager can tell you how your keys are set up. 1. Press flashing (Multiple Directory Number). 1. 2. (Multiple Directory Number). OR Dial virtual extension number. To place a call to a Multiple Directory Number: To answer a call ringing your Multiple Directory Number/Call Coverage key: Multiple Directory Numbers/Call Coverage 71
You can program a name for your extension. The name can be up to 10 digits long. When you call a co-worker that has a display tele- phone, they see your name instead of your extension number. Your co- worker knows whos calling without having to look up your extension number. Use the following chart when entering or editing your name. When using the One-Touch (DSS) keys, press the key once for the first char- acter, twice for the second character, etc. For example, to enter a C, press DSS1 three times. Keys for Entering Names Use this key . . . When you want to . . . DSS1 Enter characters A-D. After selecting your entry, press CHECK to have the system accept it. DSS2 Enter characters E-H. After selecting your entry, press CHECK to have the system accept it. DSS3 Enter characters I-L. After selecting your entry, press CHECK to have the system accept it. DSS4 Enter characters M-P. After selecting your entry, press CHECK to have the system accept it. DSS5 Enter characters Q-T. After selecting your entry, press CHECK to have the system accept it. DSS6 Enter characters U-Z. After selecting your entry, press CHECK to have the system accept it. DSS7 Enter a hyphen (-). After selecting your entry, press CHECK to have the system accept it. Name Storing 72
1. + + Enter name (see the chart above). Your name can be up to 10 digits long. 2. . You hear confirmation beeps. 3. to hang up.To program your extensions name: Keys for Entering Names Use this key . . . When you want to . . . DSS8 Enter a blank space. After selecting your entry, press CHECK to have the system accept it. DSS9 Enter extended ASCII characters. Press repeatedly to scroll through the list. After selecting your entry, press CHECK to have the system accept it. DSS10 Enter punctuation marks. Press repeat- edly to scroll through the list. After selecting your entry, press CHECK to have the system accept it. CHECK Save text entry as part of the name when you want to select it. You need to press CHECK after selecting char- acters from One-Touch Keys 1-10. You dont need to press CHECK after dialing a dial pad digit (0-9, # and *). CLEAR Clear the text entry if you want to start over. Dialpad digits 0-9, Enter number, # and * as part of the # and *. name. You dont need to press CHECK after entering these characters. Name Storing 73
You may be able to activate Night Service for your system. Used after normal working hours, Night Service redirects your systems incoming calls to where they should ring at night. For example, when most of your co-workers have left for home, your system may redirect calls to the security desk. When you activate Night Service, select one of eight modes of operation: Day Mode - normal working hours.Night Mode - after hours (usually evening).Midnight Mode - late at night to early in the morning.Rest Mode - lunch and early evening (dinner time).Day Mode 2 - normal working hours.Night Mode 2 - after hours (usually evening).Midnight Mode 2 - late at night to early in the morning.Rest Mode 2 - lunch and early evening (dinner time). There are two types of Night Service ringing for outside calls: Assigned Night Answer (ANA) and Universal Night Answer (UNA). With ANA, specific telephones are programmed to ring at night (like the security desk in the example above). UNA causes incoming calls to ring over the External Paging speakers. If your extension has a line key for the call, just press the line key to pick up the UNA call. In addition, you may be able to dial the Universal Answer Code to pick up calls for which you dont have line keys. Your system may switch Night Service modes automatically. Check with your Communications Manager if this happens, and when the switch-over occurs. Night Service 74