NEC I-Series Multibutton Telephone Feature Handbook

							For this type of call... You hear... And see...
Transferred CallTwo quick rings - flashing slowly
(If you have a line repeated (green)
key for it)
flashing fast
Transferred CallTwo quick rings -
(If you dont have a repeated flashing fast
line key for it)
1These calls initially ring only at your phone.
1. or .
Depending on how your phone is set
up, you may answer the call automati-
cally. You phones Line Preference
(page 62) determines what happens
when you lift the handset or press SPK
to answer a call. 
2. Press flashing  or  .
You may be able to dial #0 at night to
pick up calls not ringing your phone.To answer an outside
call: 
Outside Calls, Answering
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							Your phone offers you several ways to place outside calls. You can:Press a line keyfor one-button access to a specific line.Press a loop keyfor one-button access to the first available line in
a line group.
Dial a codeto select a specific line.Dial a codeto select the first available line in a line group.Dial 9to use Trunk Group Routing or Automatic Route Selection
(ARS).
The method you use depends on how your system and your phone are
set up. For example, if you should use only ARS for outgoing calls,
dont press line keys or dial up lines and line groups. On the other
hand, if your office is set up like a key system, you and your co-
workers will have line keys for the same outside lines. Your
Communications Manager can tell you which methods you should use
for placing outside calls.
1. .
You may have to press SPK or lift the
handset before pressing the line key.
The line key lights (green).
2. Listen for dial tone.
3. Dial number.
1. +  + Line number (01-
192).
2. Dial number.
Check with your Communications
Manager to see which lines you can use.
1. +  + Line group
number.
To dial a code to
select a line group: 
To dial a code to
select a specific line:
To place an outside
call using a line key:
Outside Calls, Placing
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							Your line group numbers are 1-9, 01-
99 or 001-128. Ask your Communications
Manager.
2. Dial number.
1. + .
The system automatically routes your
call using ARS or Trunk Group Routing
- whichever is installed.
Converting from Pulse to Tone Dialing
If your company is in a Dial Pulse area, you may need to change the
dialing mode of your phone to tone (DTMF) after you place your ini-
tial call. This allows you to use dial-up services like electronic bank-
ing or a clients Voice Mail.
1. Place outside call normally.
Your call dials out as Dial Pulse.
2. .
The next digits you dial go out as
DTMF.
Instead of dialing #, the system may
automatically convert to DTMF 10 sec-
onds after you dial the last digit of your
outside call.
Are You Behind a PBX?
Your telephone system may be connected to a Private Branch
Exchange (PBX) rather than to the telephone companys lines. This
means that when you get dial tone on an outside line, you are really
getting dial tone from the PBX. This may affect the way you place
outside calls. For example: 
After you press a line key, you may have to dial an additional
access code (e.g., 9) before you can dial your outside number.
To change your dial-
ing mode to DTMF:
To use Trunk Group
Routing or ARS:
To dial a code to a
select line group
(Cont’d)
Outside Calls, Placing
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							The PBX may restrict you from placing certain types of calls. If you use Automatic Route Selection, your telephone system may
automatically insert whatever codes the PBX requires. For exam-
ple, when you dial 9 926 5400 for an outside call, your system may
send 9 9 926 5400 to the PBX. 
You may be able to Transfer to and Conference with other systems
connected to the same PBX.
Ask your Communications Manager if you are behind a PBX.
You May Have a Private Line
A Private Line is simply a line on your phone that nobody else in the
system can use. Only you can place and answer calls on your Private
Line. Your Communications Manager can tell you if you have a
Private Line.
If You Hear a Warning Tone
While on an outside call, you may hear occasional beeps through your
speaker or handset. These tones remind you that you have been on the
call a long time.
How Prime Line Works
If you have Prime Line, you can place or answer a call on a specific
line just by lifting the handset. With Outgoing Prime Line Preference,
you get dial tone on your Prime Line when you lift the handset. This
happens even if another call is ringing in. If you usually need to place
calls, Outgoing Prime Line Preference may help you.
With Incoming Prime Line Preference, lifting the handset answers a
ringing call. If you want easy answering of incoming calls, Incoming
Prime Line Preference may be for you.
If Prime Line sounds helpful to you, your Communications Manager
may be able to set it up.
Outside Calls, Placing
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							Did Your Call Go Through?
If you dial certain calls and you find that they do not go through, ask
your Communications Manager the following questions:
Is my telephone Toll Restricted? If it is, what numbers am I pre-
vented from dialing?
Can I override Toll Restriction? If so, what is my override code?
1. + + Password.
2. + Dial number without restriction.
Do I need to enter Account Codes (page 14) for outside calls?Does my telephone use Automatic Route Selection? If it does, are
there any numbers that I cannot dial?
If my phone uses Automatic Route Selection, will I ever be
requested to enter an Authorization Code before the call can go
through? If so, what are my Authorization Codes?
1. + .
You hear ARS dial tone.
2. Dial the outside telephone number.
You hear a second ARS dial tone.
3. Enter  the ARS Authorization  Code.
Ask your Communications Manager
for your ARS Authorization Codes.
If you need to enter
an ARS Authorization
Code:
If you need to over-
ride Toll Restriction:
Outside Calls, Placing
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							Internal Paging
Need to locate a co-worker or make an announcement? Use Internal
Paging. Your system can have All Call Internal Paging and, depending
on your system, up to 64 zones of Internal Paging. When you make an
All Call Paging announcement, your voice broadcasts to all extensions
set to receive All Call Paging. When you make a Zone Paging
announcement, your voice broadcasts to all the idle extensions in the
zone you called.
1. (Internal Paging).
OR
+ + Zone.
Internal Paging zones are 0-9 or 00-
64 (0 and 00 are All Call Internal
Paging).
2. Make announcement +  to hang up.
External Paging
If you have your own external speaker system installed, you may be
able to use it for External Paging. This is particularly helpful in large
or noisy areas where the Internal Paging speakers in the telephones are
not loud enough. Your system can have All Call External Paging and
up to 8 zones of External Zone Paging. 
1. (External Paging).
OR
+ + Zone.
External Paging zones are 0-8, where
0 is All Call External Paging.
2. Make announcement +  to hang up.
To make an External
Page:
To make an Internal
Page:
Paging
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							Combined Paging
Use Combined Paging when you want to simultaneously Page into an
internal and corresponding external zone. For example, you can Page
your companys warehouse and outside loading dock at the same time.
Combined Paging is available for Paging zones 1-8 and All Call.
1. +  + Combined Paging
zone.
OR
(All Call External Page).
Combined Paging zones are 1-8 (for
internal/external zones 1-8) or 0 (for
internal/external All Call).
2. Make Announcement.
3. to hang up.
To make a Combined
Page:
Paging
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							Have a call for a co-worker and cant find them? Put their call in a
waiting state called Park so they can pick it up. After you Park the
call, Page the co-worker you want to receive the call and hang up.
When your co-worker hears the Page, they dial the orbit or press a
Park key to pick up the call.
There are two types of Park: System and Personal. Use System Park
when you want to have the call wait in a system orbit. (There can be up
to 64 system orbits, depending on your system) Personal Park allows
you to Park a call at your extension so a co-worker can pick it up.
1. Do not hang up.
2. (Park).
OR
+  + Park Orbit.
Park Orbits are 1-64. If you hear
busy, the orbit is busy. Try another
orbit.
3. Page your co-worker to pick up the call.
4. to hang up.
If not picked up, the call will recall to
you.
You can only pick up a call parked by a
member of your own Park group.
1. + (Park).
OR
+  + Park Orbit.
To pick up a parked
call from a system
orbit:
To Park a call in a
system orbit:
Park
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							1. Do not hang up.
2. + .
3. Page your co-worker to pick up the call.
4. to hang up.
If not picked up, the call will recall 
to you.
If parked at your
 extension:
1. + .
OR
If parked at a co-workers extension:
1. + + Co-workers
extension.
To pick up a call
parked at an exten-
sion (yours or a co-
workers):
To Park a call at your
extension:
Park
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							This feature requires a Voice Announce Unit (VAU).
When you are away from your phone, Park and Page can let you know
when you have a call waiting to be answered. To enable Park and
Page, you record a Personal Greeting along with an additional Paging
announcement. Your callers hear your Personal Greeting and automati-
cally wait at your phone. The system then broadcasts your prerecorded
Paging announcement. You can go to any co-workers phone and pick
up your waiting call.
For example, you could record a Personal Greeting that says, Hello. I
am away from my phone right now but please hold on while I am
automatically paged. Your Paging announcement could say, (your
name), you have a call waiting on your line. Your caller hears your
Personal Greeting - and you hear the Paging broadcast.
1. + .
OR
1. (Call Forward to Device).
2. + When you hear, Please start
recording, record your Personal
Greeting.
If you already have Park and Page or
Personal Greeting set up, you can dial:
7 to re-record
5 to listen (then # to listen again)
3 to erase (then optionally HOLD to
cancel the erase) 
3. .
4. When you hear, Please start recording,
record your Page.
To have the system
Page you when you
have a call: 
Park and Page (VAU)
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