NEC EliteMail Vms/Elitemail Limited Technician Guide

9 - 52Messages Issue 3 EliteMail VMS/EliteMail Limited
Figure 9-17   Message-Taking Fields on Application Screen Page 5
Message Counts
When the Expanded Transfer Options window is closed, you can see
the following display-only message counts for a subscriber.
New Msgs: 0 =0:00   Total: 0 =0:00
The first number in the New Msgs: field shows new messages,
followed by the combined time of these messages in hours:minutes.
The first number in the Total: field shows total messages, followed by
the total time...

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Transaction Box Message Fields
Transaction boxes can also take messages. The message-taking fields for
a transaction box are shown below. These fields are only active if at least
one of the Day: or Nite: fields is Take-msg. The fields operate the same
as those on a subscriber Personal Directory page.
Figure 9-18   Message-Taking Fields on Transaction Box 
Take Messages in the Operator Box
The system Operator Box can take messages. Usually, however,...

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Chapter 11 Opening Greeting
Chapter 20 Subscribers
Appendix B Action Codes
SECTION 13  
M
ESSAGE WAITING 
L
AMPSThe voice mail system can alert subscribers with new messages by turning
on a message waiting indicator on the telephone. This eliminates the need
to repeatedly check with the system to see if any new messages are
received. Usually, this indicator is a message waiting lamp or LED
message. For simplicity, all message waiting indicators...

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Activate Lamps?
Enter Yes to turn on the message waiting lamp function for an
individual subscriber.
On Now?
This field indicates the current state of the subscriber message
waiting lamp. It can be changed manually when you are testing or
resetting message waiting lamps.
Set Fields for Message Waiting Lamps System-Wide
Message waiting lamp fields that apply to all subscribers are entered at the
top of Switch Setup Screen Page 2. Refer to Figure...

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Retries:
Use this field to set the number of times the system sends the
Message Lamp
 On or Message Lamp Off sequence to the
subscriber telephone. Retries are necessary if the message waiting
lamp does not light after a single attempt.
Interval (mins)
Use this field to specify the time (in minutes) between retries.
Reset All Lamps?
Use this field to tell the voice mail system to immediately reset all
message waiting lamps. Use this field if the...

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Correctly setting Line 14 of Application screen Page 2 is vital to light
message waiting lamps promptly and call to pagers and extensions.
The voice mail system must have at least one port available for dialing out
to light message waiting lamps and deliver messages, but more dial-out
ports may be required.
Consider the following factors when configuring the port status:
A dial-out port used to call subscribers for message delivery likely is
tied...

9 - 58   Mess ages
  A/D  (A nsw er/D ia l  o ut) 

Reference10 - 1
Numeric Access
 	
The voice mail system is flexible enough to allow subscribers to leave
messages for subscribers, guests, and message groups by pressing either
numbers or letters. This chapter describes how a system is set up for numeric
access.
SECTION 1 
S
ET UP THE 
S
YSTEM FOR 
N
UMERIC ACCESSAreas of the system affected if numeric access is used include: 
Access to subscribers and guests 
The Access
 field on subscriber Personal Directory pages should contain
E. With E, the...

10 - 2Numeric Access Issue 3 EliteMail VMS/EliteMail Limited
SECTION 2 
L
EAVE MESSAGES BY 
N
UMBERA comparison of the conversation for numeric access and the
conversation for lettered access is shown below:
Figure 10-1   Comparison of Conversations for Numeric and Lettered Access Codes
With numeric access, you can leave messages for subscribers, guests,
and message groups by number. To leave a message for a subscriber by
number, enter the subscriber Extension # ID. To leave a message for a
guest by...

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Set Up Special System ID for Numbered Groups
With numeric access, message groups have numbers instead of spelled
group names. Subscribers send a message to a numbered group by first
pressing a special System ID for numbered groups, followed by the group
number. This way, the system does not confuse Extension # IDs with
message group numbers. Message group numbers do not have to be
unique, but all System IDs must be unique. 
Set the System ID for...